I have been going to this chain store for years. Even though it's a franchise the employees don't…read morehave any knowledge of running shoes for a pro runner. Trying to push insoles which the very same brand was priced half the price as this place. What a shame that pushing those instead of doing the proper training for this type of store. Beware every single thing is higher priced than anywhere else.

Bizarre experience today…read more Issue is with Marathon Sports policy, not so much the employees. Although really, if you're a runner working in a running store, you should be questioning questionable policies. Been running 45 years, mainly marathon distances. Been a Marathon Sports customer since 2001. I rarely visit this Yarmouth store because I'm not down the Cape all the time. Asked to try on a pair of shoes. Was given a pair of store socks to try them on with. I said I had on my own pair of socks. Store: Our policy is that customers must wear our socks - not your own -- to try on shoes. Me: Why. Store: hygiene. Some customers have pets and the fur from the socks gets inside the shoes and they're hard to clean. It's policy in all Marathon Sports stores. I didn't say this but remembered later: This is not true. In fact, at this store around January or February I tried on shoes and also tried on several pairs of orthotics. Not once was I asked to switch out my socks for the store's. Not once in my quarter of a century of doing business with Marathons Sports have I ever been made aware of such a policy. In fact, I was always told that wearing the socks I normally use for running is absolutely necessary for a good fit. Back to today. So I put the store socks over my own to try on the shoes. BTW they were bulky and not socks that I normally wear when running. The employee said I didn't have to keep on my own socks. Me: "But you don't trust me so why should I trust you?" I wasn't being snarky. I don't know where these socks have been or what they've been washed in. I NEVER wear socks that belong to other people. And when I buy socks I wash them before I wear them. Here are real stories about how your policy affects/ will affect me. 1. I have allergies. Like I said. I don't know where your socks have been or what they were washed in. I could truly have had an allergic reaction-- broken out in hives. I will not use any socks but my own when trying on running shoes. I run too far and too often to feel comfortable doing otherwise. 2. I have a family member with foot fungus. There's no way she'd take off her socks in public. So she's someone who can't shop in your store now. Last year I bought her two pairs of shoes at another Marathon Sports branch. It was a $200 spur of the moment purchase. 3. My dad, also once a client of Marathon Sports, had cardiac failure-related gangrene on his right foot. It was actually painful for him to take off and put on socks. And you wouldn't want to see his feet. With the help of staff at another branch, he got fitted for great shoes though. If he were alive today and still walking, I would not be able to take him to your store anymore. Have you considered how this policy will affect those with issues like my dad? 4. Like many runners, I wear orthotics. Luckily, the shoes I bought are shoes I already have, so I didn't need to insert my orthotics. But I would have needed to do that if I was buying a different or updated shoe. Obviously, using my own orthotics to try on your shoes would violate your hygiene policy. So how do I go from here? I can't try on your shoes! Marathon Sports is not consistent with its own "hygiene" policies. You allow people to try on bras, shirts, shorts for example, on skin that maybe hasn't been washed recently. Then you put those unsold items back on the floor. You use the same measuring tape for every client. I know this because I got measured for calf sleeves -- tape against my bare skin -- while I was there. The employee didn't clean the tape before using it or after using it. A little unhygienic perhaps? And also. As far as running socks go, those are some of the most personal and most important items we runners need to wear in order to make sure our shoes fit correctly. Requiring me to try on shoes while wearing strange socks I don't normally run in could absolutely affect the fit of my shoes. I estimate that since my first Boston Marathon in 2001, I've bought at least 80 pairs of running shoes from Marathon Sports, probably closer to 120 pairs if you count the shoes I've bought for family. There were plenty of times when I could have gone elsewhere and paid less. But I felt a loyalty to the store because with the help of Marathon Sports and all the shoes you've fitted me in, I've finished nearly 100 marathons. BTW, I chose to shop at your store today even though I have a $60 credit with Road Runner Sports and could have easily shopped there instead. I wanted to support your store. I'm pretty sure that your manager came out and stood at the desk while I shopped, keeping an eye on me because I complained about the policy and said I didn't trust the store re: using their socks to try on shoes. Today left a very bad taste in my mouth. I'm thinking maybe my business doesn't matter to you. But certainly your policies matter to me.

I always appreciate a shop who will refer you to another local business when they can't help in a…read moretimely manner. Thanks Mocean for helping us find what we needed. Fabulous customer service...

Having shopped here over the years I can say quite a bit about Ryan and his staff. Customer service…read moreis paramount, and that's just the beginning. I was looking for a particular item and they did not carry it, but the woman I spoke to said they would get it ordered for the store and that it would be in within 7-10 days. Since their nationwide competitor had it on the shelf they ordered a case to have it in stock for everyone. Take a moment to think about how impressive that is. Flip the scenario and but a big box retailer in that position. Would they immediately put an item on their next order from a vendor to stock it in the store? Does the store manager even have that power? Or would they be more likely to direct you to their website? Very few of us will ever run into Bezos at the supermarket, so why line his pockets? Almost all of us will run into Ryan and his staff outside of Mocean, either having fun on the trail, or at an event supporting the community. Keep this in mind when shopping.

Lily was snappy with the older couple in front of me in line for asking basic questions, and was…read morehonestly a dick in general. She also got huffy when I asked about discounts for a hoodie with a big stain on the back, then forgot to take off the ink cartridge. How are you going to work at an athletics store and be Shaq's weight at Kevin Heart's height..

Poor attitude from multiple employees who where being rude because I wanted to buy some thing near…read morewhere there where stocking shelves.

Oh my goodness!!!! What can I say...I placed my first online order and I was hooked!! I'm a 61 yr…read moreold mom, with those 61 years around my middle! These dresses and tops fit so well, as so comfy , dont wrinkle in the suitcase- what more can a girl ask for!! The prints are beautiful for summer!! I've lost count of my orders now but I'm so excited for them to arrive!!! I think we'll even have to take a trip to the Cape to visit Cathy's store!! Just awesome!!!!

Great Customer Service! I was searching for a particular dress by Lulu B. and I stumbled onto…read moreCathy's Place website. The selection of Lulu B. dresses was fantastic! I found the exact style dress I was looking for and it was a great price. I had a need to receive the order by a specific date, so I emailed the business to inquire. Not only did I receive an immediate response, but the response was from the owner, Cathy, herself! Talk about customer service! I received the package timely, and it was very well packaged. I will be returning to this shop for all my future purchases like this one. Customer for life!

Jamal helped me out today. He made himself available but was not intrusive. In the end, all I ended…read moreup buying was a couple of cami bras - It's kinda weird buying lingerie from male salesclerks. But he didn't bat an eyelash. They have a rewards program - buy 5 jeans get 1 free. Same with brad - buy 5 get 1 free.

Went to Pacific Sun today for back to school clothes. Could not get into dressing room 20 minutes…read morebefore the store closed and store ended up closing 10 minutes early very disappointing as I don't live on the Cape and will not be coming back.

Store has a decent selection, but that's not the problem. I have been here many times, and it's sad…read moreto say that some of the most frequently working employees are so rude. They are passive aggressive when speaking to you, and have loud conversations speaking badly about prior costumers. I once heard a few of them talking about some rude middle schoolers they had earlier that day and how they wanted to "smack the sh** out of them". Keep in mind there were multiple customers in store at the time. This isn't the case for ALL of the employees, but definitely for some.

My whole entire family is originally from Dorchester, anytime there's a birthday celebration, I…read morelike to get everyone Dorchester T-shirt from college Hype. every time I go in the staff is super friendly and helpful! Friendly and professional people and it's a small local business!

I did a mail order purchase from this place. I bought a Dorchester themed hoodie and had them ship…read moreit off to a friend of mine in Ohio. The shipping was fast and my recipient loved the hoodie. I would definitely consider ordering from this company again.

Never open when it should be! It's the mall! You can't fine ONE person to cover the store while you…read morerun to get an Auntie Ann's pretzel?? Get it together!