I always appreciate a shop who will refer you to another local business when they can't help in a…read moretimely manner. Thanks Mocean for helping us find what we needed. Fabulous customer service...

Having shopped here over the years I can say quite a bit about Ryan and his staff. Customer service…read moreis paramount, and that's just the beginning. I was looking for a particular item and they did not carry it, but the woman I spoke to said they would get it ordered for the store and that it would be in within 7-10 days. Since their nationwide competitor had it on the shelf they ordered a case to have it in stock for everyone. Take a moment to think about how impressive that is. Flip the scenario and but a big box retailer in that position. Would they immediately put an item on their next order from a vendor to stock it in the store? Does the store manager even have that power? Or would they be more likely to direct you to their website? Very few of us will ever run into Bezos at the supermarket, so why line his pockets? Almost all of us will run into Ryan and his staff outside of Mocean, either having fun on the trail, or at an event supporting the community. Keep this in mind when shopping.

Jamal helped me out today. He made himself available but was not intrusive. In the end, all I ended…read moreup buying was a couple of cami bras - It's kinda weird buying lingerie from male salesclerks. But he didn't bat an eyelash. They have a rewards program - buy 5 jeans get 1 free. Same with brad - buy 5 get 1 free.

I had bought a pair of $100 shoes in their Cape Cod location on vacation. When I got home, I…read morerealized the box contained two right shoes. No big deal, just send in the shoe and get the right one back, or literally any other simple solution. Wrong. They told me the only way I can return or exchange my item is if I go back to that store, since it was in person and not online. The closest JD to me is 3 hours away. They refuse to help and or even listen to me try and explain it is impossible for me to make that trip simply because I bought them on vacation. I talked to multiple customer service agents on the phone, and all I got was crappy reception and rude women. Extremely disappointed. Will always buy straight from Nike. Although this is not entirely the Cape Cod store's fault, I wanted to warn anyone before purchasing from any JD location that if there is anything wrong with your purchase it will stay wrong and no one will even try to resolve it.

Abhorrent customer service. The person behind the counter was rude, belligerent, and extremely…read moreunprofessional. I'm not sure if it was the manager or not, but his actions were totally unacceptable.

Never open when it should be! It's the mall! You can't fine ONE person to cover the store while you…read morerun to get an Auntie Ann's pretzel?? Get it together!

Came in to get skis for our upcoming trip. I must come in at wrong time because the young man…read moreworking was by himself and seemed to be multi-tasking with a customer, phone calls and us. I filled out the rental waiver and he said he would get some help. No one helped and we left after 15 minutes of him on the phone. I don't know who is running the place now, but two thumbs down. This place used to be the place to get skis. Not anymore, just save yourself some money and get them at the mountain.

This is where they keep all the items that the 99% aren't supposed to know about. If prices concern…read moreyou, don't go in to see the good stuff-the really good stuff. Id like to only wear things from here, but my suitcase can only take so much...

Really fantastic selection of quality clothes! Everybody was so nice and their service was…read moreexcellent. Definitely a place people should go to.

From the owner: Welcome to our bespoke Cape Cod boutique, where we invite you to experience the perfect blend of…read moreelegance and coastal living. Nestled in the heart of this picturesque seaside town, our boutique showcases an exquisite collection of dresses, special occasion attire, home decor, soap, and bath and body products, all meticulously curated to embody the essence of quiet luxury.

Went to Pacific Sun today for back to school clothes. Could not get into dressing room 20 minutes…read morebefore the store closed and store ended up closing 10 minutes early very disappointing as I don't live on the Cape and will not be coming back.

Store has a decent selection, but that's not the problem. I have been here many times, and it's sad…read moreto say that some of the most frequently working employees are so rude. They are passive aggressive when speaking to you, and have loud conversations speaking badly about prior costumers. I once heard a few of them talking about some rude middle schoolers they had earlier that day and how they wanted to "smack the sh** out of them". Keep in mind there were multiple customers in store at the time. This isn't the case for ALL of the employees, but definitely for some.

This store is in serious need of some employee training. Within the 20 minutes I was inside today,…read moreI witnessed multiple interactions that were inappropriate, as well as other instances where staff was unsanitary. As we were checking out, one of the cashiers was complaining about each customer as they left her register. I heard her complain about how much she hates when customers don't speak English and I heard her call another customer entitled. Unfortunately, she did not have her name tag on. In addition, another staff member was using the restroom and was verbally swearing. She was in the stall for over 5 minutes and then left without washing her hands. There are many other Marshall's and TJ Maxx locations nearby that I will frequent instead.

If you are coming to shop while the tourists are here, good luck. Mens clothes are only a third of…read morethe store, and not a big selection. When the tourists are visiting, they act like a bunch of rabid monkeys throwing stuff on the floor and just putting things back in a disorganized fashion. Hence, why "The Cape" is glad to see them leave.

So much to see Lots of quality vintage clothing, shoes and…read moreaccessories. They also have miscellaneous smalls/decorative items, jewelry and more.

Unfortunately I only had about 10 minutes in this store (pure evil). I could spend DAYS browsing in…read morethere. Not just because there's so much stuff, but so much stuff I would actually want to take home! Wonderfully curated pre-loved items. Trinkets. Toys. Furs. Vintage clothing. traditional Asian clothes. The store was 50% off and I didn't make it past the register. I was enveloped by the jewelry options. The employee saw me pick a certain ring and even pulled out similar ones in different sizes which was so thoughtful. Not as cheap as thrift stores would be but it's a curated vintage store so the prices made sense AND at 50% off, I got my earrings and a ring for $30.