Let me start by saying I LOVE TJ Maxx. BUT I have never had an experience like I did this past Tuesday evening when simply trying to buy a bathing suit. My friend, sister, and I were visiting the Cape for vacation and decided to stop in to see if we could find patriotic bathing suits for July 4th. Last minute, I know, but to our surprise we all found one that was perfect for the occasion. We were greeted at the register by a very personable, and sweet woman. She was super helpful throughout this whole endeavor and if it werent for her I probably wouldve caused a scene. This lady called over a manager because one bathing suit didnt have a tag and one was marked down but the only one in my size of course did not have a sale sticker on it. Bathing suit A: doesnt have a tag at all. Manager sends someone to look for another one with a tag. We keep telling them its the last one left so they are not gonna find another one back there. Manager ignores us. Bathing suit B: Manager sees this top is supposed to be sold with bottoms. We explain there is a whole rack back there of the same top all half off, all without bottoms. Manager voids the sale. "We cant sell this to you because we dont have the bottoms and we cant sell you the other one because we cant find one with a tag on it" Excuse me??? Take my money?? I dont get it. I try to explain the situation AGAIN extremely nicely. Manager WALKS AWAY FROM ME AND IGNORES ME FOR THE REST OF MY TIME THERE WHEN I AM TRYING TO TALK TO HER. First of all, how old are you? Second of all, you should be fired for how god awful your customer service is. Meanwhile, the sweet cashier continues to apologize for this mess of a situation but she clearly cannot do anything to help us since her manager is probably the worst person I've ever come across in customer service. SO all 3 of us walk out of there baffled at what just happened. No bathing suits in hand. 45 minutes of shopping, 20 minutes at the register, all for nothing. Waste of our time. The customer is always right and we were not being difficult whatsoever. This manager however was rude, non compliant, and useless. "Chantel Lee", do us all a favor and step down because you dont deserve the position you were given. We will never shop here ever again. read more