Well I won't go through my entire story of going there..but I'll just give the highlights: I was the first appointment of the day and they all showed up and opened 15 min late. When they did finally open up they had a huge argument with each other (in Chinese I am assuming). So it was majorly awkward to be standing there..no one took my coat, no one even greeted me, they just let me in and started yelling at each other in a language I couldn't understand. They refused to get the drill out to remove the old gel (from an old set of gel nails)..I asked if she would take off this little wee bit of gel left over and all she would say was "No, but I'd have to get the drill out"..I mean jeez its a nail salon!! And I got a horrible case of athletes foot from them not cleaning their tools between customers :( Its completely filthy! read more

Worst experience ever! I had a groupon and was suposed to have choice of 1 of 2 scrubs...no choice...the lady didnt speak much english which isnt the biggest deal but it was hard to express my concerns...She never told me what she was doing...this was my first scrub and facial...I was wrapped in a hot bag and not asked once if I was okay...I was way to hot...she seemed mad when i asked to be taken out....she was very sick and breathing heavy over my face...gross.... I had goop shoved up my nose and I broke out the next day.... read more

The service was fine, some of the ladies were great, others not so much. I was with a couple girl friends and their nails turned out very nice. On the other hand and by luck of pulling the short straw the lady who ended up doing my nails butchered the skin around and didn't even get all of the nail painted. I left with paint on my skin and will have to do my own touch up at home, even though they noticed me picking at the paint and not looking too impressed! read more

First impression was that it was a bit run down at this spa, that being said I do Love my eyelash extensions I got done here for a trip. $60 for first time with the groupon. Application went well and price was great on the groupon though it is a bit high for me with $120 regular and $100 for two week fills... ladies were professional and the spa was very clean. read more

Terrible experience. Friend and I went for gel mani and pedi. Polish applied terribly: all thick and gloppy, all over baby toes, nails cut extremely short. Staff was very rushed. She was also very sick, snorting, coughing and sneezing all over me. She had mask on, but was not in any condition to be working in close proximity to people. Some skin care rep came in during our appt (I'm assuming to speak with staff), but he ended up trying to sell me his line, non-stop sales pitch for over an hour. Friend's mani wasn't even finished. Her nails chipped within an hour. I also got athlete's foot following my appointment. Terrible waste of time and money. read more

Appointment for a set of gel nails was at 3:00pm and they finally finished at 6:00pm. Three hours for gel nails was ridiculous!! The girl I had used the drill so much she removed all the sparkles from the tip of the nail and most of them from two others, so I asked for them to replace them. They tried to convince me that when they put the clear gel on the sparkles would come back. Eventually they replaced the worst of the nails. My friend who was also getting hers done at the same time had to wait 30 minutes to start since they double booked a waxing at the same time but only had two staff members. Once it go started they applied too much gel so it melted a burned her several times. They told her she had her fingers at the wrong angle so she had to hold them at an incredibly awkward angle. Two previous clients had to wait to have their parafin removed for 45 minutes as their appointment overlapped ours. After we left my gel nails started to seperate from my nail and hers were raised at the tip because of the angle she had had to hold her fingers at. Terrible experience! Never go here!! read more

I was the first appointment of the day, they were late, rude, unorganized, and unprofessional. Definitely won't be going back.

NEVER go to this place for a spa treatment. To start off with the little things: - no waiting area (just sat at a manicure chair to wait), - had to walk in bare feet from the door upstairs and to the room. - No really info taken at the begin of the appointment - no explanation of what she was doing or using on me. - Leaving me in a sauna bag after I complain 30 minutes in that I was uncomfortable - No pillow under the knees - no water - no warning of dehydration - Door to the room was wet with body scrub stuff when I was leaving - could hear the conversation in the next room. The big things: - Shower drain had hair and, I think, paper in it. - While laying on the bed someone came in and took a dump in the bathroom, coughed and blew their nose. I still feel sick from the experience. read more

Go to JD Nails if you like to pay High Prices for low quality service. The cleanliness of the place I would say is below average, dead skin everywhere. I had a pedi and mani booked. I like to go for a relaxing time, but it was far from that. They did my mani while I was getting my pedi done. I had to balance the UV heater on my lap which was plugged in and my heat are in water...does that sound safe to you? They asked me if I would like to get my nailes Shellaced instead of polished and at the end was an EXTRA $30 and there was no mention of the extra cost. Dead Skin+Unrelaxing+Unsafe situation+Unmentioned Extra Costs = never going there again. read more

I had a body wrap and a facial done by Joyce. It was one of the most amazing and relaxing facials ever! The body wrap was good too, that was just something I wanted to try, but I'm raving over that facial! This was a Groupon deal so I got a great deal too, I will go back and pay full price read more

The manager, her name is Joyce according to the girl thats giving me a pedicure right now, is very rude. I feel bad for these two girls who have to deal with her everyday. My appointment was at 11, the manager called me at 10.35am, gave me shit saying 'you know you have an appointment at 10.30', i said no my appointment's at 11, she argued with me and told me how im not supposed to be late and stuff, i was driving so i just told her im on my way. I came from the southside of edmonton all the way to st albert and so yea i came 15mins later, when i came in one of the staffs opened the locked door for me, i talked to her and told her i have an appointment, and suddenly the manager was in a hidden desk behind me and butted in our conversation saying your half an hour late and gave me shit again, its not like theyre busy and have to keep up on their schedule, cos i am the only customer here! So instead of coming here for relaxation, all i got was a stressful 2hrs! They started talking between them in chinese with the manager pointing at the clock, so i assumed theyre talking about me being late i did apologize and even explained myself cos i was guilty of being late but she was just giving me attitude! I think she is in the wrong side of business, she has to deal with a lot of women and women are most of the time, always late anyways. I was planning to get some other things done like gettin a haircut and stuff but her attitude turned me off. And she told me too that she will shorten my body wrap time, i told her i paid for the whole 50 minutes and im gonna get less? That doesn't make sense, and she said ok but you have to wait for 2 hours before you can have your body wrap. So to make this long story short, if you want togo for a relaxed day at a spa, please stay away from this salon. The dealfind price is not even worth it! read more

Encountered a very bad experience with a gel nail fill (first time in this salon). Appeared that the young technician had come to this country recently and was in training. She did not know how to properly prepare the nails for a gel application and destroyed my nail beds. I had to return within 3 days as the application had failed. The worst job I ever experienced in 25 years. I felt it necessary to share. read more

I can't even give this place one star!! But in order to post this review it requires that you fill everything out whether you want to give them a star or not. It's taken me sometime to think about how exactly I should voice my dissatisfaction with this 'Spa'. First of all it shouldn't be allowed to use the term Spa since they are so unqualified, unprepared, and ill mannered that they give the term a bad rap. They are rude, rush through a service and don't complete finish the job. When having a facial, body exfoliation and wrap you would expect to feel relaxed and pampered. Well the quality of the two rooms they have upstairs along with their equipment and linen made my experience stressful, uncomfortable and almost in tears. Even when I was told I should add another service onto my body wrap I was quoted $10...well once I got to the cash register (expecting to not have to pay anything since I wasn't going to be giving a tip and I had already paid for my groupon) she had doubled the amount and when I questioned her about it she wouldn't even look me in the face. I don't know how long this place has been operating but if they keep this up I can't imagine them staying in business very long. Oh and one last thing. If they expect you to put on their own flip flops or slippers just say no. I don't know if they are just throw aways from their own personal homes but they are filthy. If you are already stuck with a groupon and feel you have to follow through just bring your own so that you know you won't be leaving with some kind of foot nasty. read more

DO NOT GO HERE!! I have shellac nails - I went in for a fill (I had an hour to kill before a hair appointment down the street) and in that hour I was DISGUSTED by what I saw. First, came in and there were 2 ladies working. One was sitting eating, there were dirty drinking glasses at the nail stations. They told me to sit and an older lady started putting the nail polish remover on cotton balls with tinfoil (odd). I asked about the drill, no answer - she spoke no English. So I sat. And sat. For almost a half hour before another girl came from upstairs and looked at the nails and started to try to remove the shellac. She took a nail tool kit out of a sterilizer that was not plugged in and started to try and file the shellac off. It wasn't coming so she put more remover on and went to the bathroom. I could hear her peeing and then toilet flush then.. no hand washing. She just came out. I figured she would wash at the sink outside the bathroom.. Nope. I looked and thought maybe I just didn't hear the sink - nope there was no sink in the bathroom only outside . I've now been there almost 45 mins and the shellac isn't even off my nails. I told her I needed to leave and I would come back (after the no-hand-washing I was NOT coming back) and they wanted me to pay the full $45 (which is an INSANE price for a fill). I said I would give $10 which after some back and forth they finally allowed. I figure $10 is a SMALL price to pay for not getting some sort of nail fungus. These guys need to be SHUT DOWN. read more

September 12, 2015 I was pretty excited to get a "deal" from Living Social that sponsored this salon. The cost was 57.00 for a body wrap and facial. I arrived and was greeted by a lady who requested I remove my shoes and offered me a pair of very large, unwashed flipflops to go upstairs. I opted for my socks. She asked me if I brought extra underwear as during this procedure my underwear would be too wet to wear home. Oops...I didn't know that's what happened. Once in the spa room I was offered a hand-towel to cover my "girls". Hopped up on the table which was covered in plastic. The lady quickly and vigorously scrubbed me all over..unsure with what. I think it was salt with an oil base. Explanation to questions was brief, her demeanor was one of quiet annoyance and detachment as she hurriedly wrapped me up in the plastic film, put an oven-like mat over my body and proceeded with the facial. I was unable to talk more at this point and so relied on her to relay her procedure. Over a period of about 15 minutes and while I was in the body wrap I believe there were about four applications of cremes. At the last application I was feeling pretty hot when she abruptly stated that she would be back in 15 minutes. I have to say, I was pretty shocked that I was going to be left alone for that long, by myself, under a oven mat. I thought, "well, I will get through this". I was unable to open my eyes due to the face mask being to close to the eyes. My mouth was dry, I was thirsty for some water, and wondering when I would see her again. I know what 15 minutes feels like just as most people do so when I was unable to go any longer I opened my eyes, took the oven mat and plastic film off, covered myself with the little towel and to my surprise the door was wide open. So, I closed it and went to the shower. There was no body wash left in the container..and no towels. I took the towel that was under the plastic to dry myself and used the tiny towel for a mat. The lady came back after I was done and guided me toward the table to complete the facial. I put on my jogging pants, sans wet underwear, which was balled up into my purse side pocket, cancelled my plans for any further activities that I could have otherwise embarked on and went home to clean up with some soap. I will let you judge for yourself if you would like the same experience. The spa received 1/2 star from me. read more

i went yesterday to do my nails and they did such a pethetic job they just ruined my nails and charged me more and also didnt gave me a reciept whe i asked for it they dont know what they r doing and the customer service was so bad and i vll file a complain against this. read more

Sounds like many of us have nothing good to say about this place. It's a very unprofessional and cold environment. The staff are rude. They speak to each other in Chinese but make no conversation or eye contact with patrons. When they did speak, it was short and abrupt. I went 2x only because I bought vouchers. The 1st time, I was supposed to have a 50min massage. I was only given a 25 minute massage! My friend & I went the 2nd time and were there first thing in the morning. Because I had to leave early, I had all my services done first. When I left, all my friend needed was her manicure. They totally ignored her, served several other customers coming in. We got there at 10am but my friend didn't leave until almost 3 o'clock!!! It's beyond me that this place is still in business. I would never, EVER recommend this place. I only gave it a single star rating because I have to give one to post. read more

i would never go to this place ever again in my life. they had vochers on deal find for a great price so we thought why not? only to book there and get told that my voucher was not the same thing i booked. was told there were to different types of vouchers and that i was in the wrong.... oh k so we tried to compromise and they would not have after being called a liar i walked out while my friend and mother tried to speak with them... asked them if we could switch one coupon since they only had two rooms for the body wrap that was avertised and they said only if we paid even more. its not the money we are worried about it was the fact that 1) we are not aware of this other voucher thing and 2) the yelling at us and between the staff was not pleasant at all. Then when we asked to speak to the manager they told us he lives in hong kong,..... how about a store manager.... nope they didnt have one... so who make sthe decisions? the manager in hong kong..... ugh really? needless to say we are out money and pissed off and DO NOT RECOMMEND ANYONE TO GO HERE!!! read more