Terrible haircut. Joanna the owner, that I believe that is the manager don't know how to deal with…read morepeople.They didst do their job well but is my fault because I didn't go early to fix it. Imagine a owner-manager telling you that this hairdresser was not really good cutting hair. Is that a joke Frustating

Excellent service from start to finish. My stylist was professional, attentive, and highly skilled…read more They took the time to understand my preferences and offered helpful suggestions. The final result was flawless, and I couldn't be happier. Highly recommend Rafailia!

I came here to buy shampoo then decided to also get my hair done. My stylist was John…read more It's too bad this place has a very low star rating because my experience was amazing. Each worker I came across was kind and helpful. John listened to what I wanted even after changing my mind twice. My hair turned out amazing. I'm beyond happy with how he coloured it. I was blonde when I went in and came out with rose gold and violet highlights. The only issue I had was another customer getting their hair done had their dog with them and the dog was constantly barking.

After experiencing a hair disaster recently at a salon that will remain anonymous I decided to give…read moreChatters a try. I was a little leery at first because this salon is a franchise and I've always been hesitant about trying salons like this, but today I was absolutely thrilled. I had an appointment scheduled with Kim, whom I might add was amazing. She did a fabulous job fixing my hair disaster and I can honestly say that after 2 years of living in Alberta that this is the first time I've left a salon feeling as great as I did today. Kim was very professional and courteous. She made me feel comfortable and did an awesome job with both my cut and color. I would definitely recommend her to anyone who is looking for a competent stylist. I drove in from Fort Saskatchewan and I can honestly say that Kim is well worth the drive. I've tried a few different salons in town with no success so I decided to venture out. This turned out to a wise decision. If you live in Fort Sask, Sherwood Park or even the city and have experienced one hair tragedy after another like myself I say give Chatters a try. The price was reasonable and I even left with free product and coupons for my next visit. If you're looking for a new place to get your hair done check this place out. I promise, you will not be disappointed!!!

I went into the store and I talked to the woman working and they were so rude and they all had…read moreattitudes and they were just three of them in there gossiping behind the til and I asked them about a product. They said it's near the front of the store and they just glared at me and made me find it myself. I found them rude, and I think the manager needs to rethink who they're hiring.

Carlie Voogd was my stylist and she did an incredible job! My hair felt so light and fresh after my…read morehair cut. I would highly recommend booking her for all your needs!

Edit: the company did follow up with me and offer to fix my hair but due to personal reasons im not…read moregoing back. Thanks for following up with me though. I am traumatized. Asked for a straight Selma Hayek/ cleopatra inspired long trim. Essentially what I already had, just a trim. Instead I got Edward scissor hands nightmare hair. I won't be getting my hair cut for a long time. Trust gone. i can't stop crying.

For quality, up-to-date, and caring stylists book with Aveda Academy on Whyte Ave. Whenever you…read morewant an excellent stylist, well-trained, and personable call Aveda Academy by booking online or calling 780-433-7115. I have been requesting the services of Vanessa and trust any of the other stylists if she is not available. The salon is kept clean and a nice touch is the complimentary coffee, tea, or water. A little extra for some liquor. The relaxing atmosphere is enhanced by a fragrance sure to suit all tastes. You won't be disappointed.

Kerri-Ann at Loxx has been doing mine and both my daughter's hair for the past two plus years and…read moreI've always been completely satisfied!! She is always a professional and is up to date on the latest trends and has a thorough consultation and understanding to make us comfortable. I have complete trust in whatever she suggests and leave feeling good, and looking good. By far the best hair stylist I've ever had!! Go see her and feel better about yourself!

The owner, Carrie is a dream when it comes to styling. She's friendly, very experienced and very…read moretalented. She always knows the right cut to fit her clients, is incredibly personable and lovely every time you go in to get your hair cut, and will never fail to please her customers. It's a bit of a secret I would argue; being out in St. Albert, but it's definitely worth the drive from the city or any suburb in order to get the kind of service, great prices, and beautiful haircuts she and her staff provide.

Iryna is the best hairdresser!!! Great service, very polite and well-experienced!! Thank you!!!read more

This was a very odd experience for me, and I've really struggled with how to review it…read more I've been looking for a salon close to home - when I saw one of the stylists from this salon post a promo on one of my neighbourhood facebook pages. The deal was amazing - $100 for a cut and colour. There were two stylists specifically named in the post, so it was unclear if everyone was offering this deal or just the two named. I called the salon and the person on the other end of the phone wasn't really interested in listening to me. I had to repeat myself a few times and clarify what I was saying. He booked me with somebody else, so I asked him to confirm if everyone was participating in the promotion, he said "I think so". I confirmed the booking, but was left feeling uneasy. I decided to reach out directly to the stylist who made the post to ask if everyone was offering the promo, or just the two of them. She didn't answer that question, but did move me to her. Ok great - it was confusing, but I was excited to be booked in. I was going for a solid colour and a trim. She was excited with what I wanted, but suggested a couple of "money pieces" at the front, which she would lighten and then use a toner on to "pop". She was so excited, so I said go for it! The stylist I saw seems to know what he's doing. The end result was really nice, HOWEVER - the process itself was confusing and frustrating. She worked soooo slowly as she applied the colour. I'm not sure if she was hungover, or not feeling well or what, but I swear to god, it almost seemed like she was falling asleep a few times. She also was incredibly rough as she worked. She used a foil board to apply the lightener around my face, but she kept pushing it into my forehead and moving it around - I'm surprised I didn't end up with bruises. She was also constantly removing dye from my face (not just near my hairline, but also from my cheek, my eyebrow, and near my mouth somehow), and her glove made contact with my lip more than once (they ask you to remove your mask once you're in the chair). At one point, she admitted that she had forgotten what she was doing in respect to the "money pieces", and had wasted time trying to "perfect the blonde", when we were in fact actually adding colour to them, not leaving them blonde. In the end, my 2 hour appointment took 3 hours. The "money pieces" don't really look any different than the rest of my hair, unless in very specific light and were a waste of time in my opinion. And we didn't even have time for the trim because her next client had to wait while we finished. Other stylists offered to step in to help her catch up, but she was reluctant to let them. Here's the kicker - While the price was good and the colour turned out nice, once I got to my car I discovered that there were GLOBS of purple dye in my ears. I'll post some pictures, but it's hard to see - there was a lot of dye in there. 2 stars because the salon is clean and the colour turned out nice enough, but I won't be back. The whole experience was just weird. **EDIT TO ADD**: Kudos to the owner, Kelly for reaching out to me and apologizing for my experience. He did offer to do my trim for free as well, but I really don't want to go back there and risk running into the original stylist. Also - within 3 weeks of my appointment, my hair has faded into a pretty disappointing brassy colour. Nothing like the photos I posted at all.

I really needed a haircut and stumbled upon this place during a walk around the neighbourhood. I…read morecame back the next day as a walk in and glad the stylist could take me right away. There seems to be just the one stylist so best to book an appointment if you don't want to chance it. I told her how much I wanted off and how I wanted it cut. I didn't ask for a wash so she sprayed it with some water and got to work. Another customer came in and she told him it would be about 20 more minutes and I didn't feel rushed at all. I found the stylist to be skilled and she took her time to cut my hair with layering and thinned it out. I was there for close to 30 minutes and she charged $30 which I found decent compared to other salons. She told me she used to work at a salon in West Edmonton Mall and has been cutting hair for years. Great place for a haircut and friendly service! You never know what great places you will find in strip malls.

Friendly, personable service…read more At first glance this place seems to cater to only women but it's a unisex establishment. My first visit here I was worried they would put me in curlers and place me under one of those dome thingies that women use to dry their hair when they leave the house. Didn't happen. I was relieved when I walked in and saw other men just being dudes waiting for a haircut. Kim, the owner, is amiable, talkative and genteel. She even remembered who I was by name when I saw her again several months later. That's dedication. This place also offers pamper-y, salon-y, spa-like activities for the ladies such as waxing and threading which I didn't partake in. I'm just saying' so you know. Ya know? I don't quite get how needles in the forehead and hot wax on your intimate parts constitutes pampering, but who am I to judge? You can make appointments but walk-ins are also welcome. I'm a better man for having got a hair cut here.

Wow! I've driven by this hair salon several times but never stopped until today, and what a great…read moreexperience! My hair stylist was Alena Ostash and she made my evening remarkable. My hair looks so much better! She took the time to listen to my concerns and to find out exactly what I need even when I didn't even know. The atmosphere is nice, the music helped me to relax and the products they have went well with my hair. The only suggestion I'll give them is to improve their phone customer service, when I called to make my appointment the lady that took my information was a bit unwelcoming but as soon as I got into the salon everything went way better than I thought. I already booked my next appointment! I'll keep you posted

I brought my man here on a Groupon to check things out. I was worried about the reviews but then I…read morelooked at the yelp reviews that were hidden. I had to find out the truth for myself but luckily Michael said he would take one for the team. We arrived and we're greeted with a cheerful and kind crew. Including two very cute and personable dogs. I love pet friendly places, it always feels more cozy and fun. Mallorie got us both set up with coffee then started on Ms hair. She was very attentive to his feedback and was good with the clippers. An added bonus is that they take care of men's unruly eyebrows as a complimentary part of men's cuts. Win! I love the vibe here ( the music, the modern decor) and would recommend this place for someone who wants to find their regular hair place. They seem to have some loyal regulars who have discovered this gem, somewhat hidden in a strip mall on 34th. In fact, it seems like every client I saw (4) while I was waiting had been there before and had a history with their stylist. That says something. Repeat customers are a good barometer of a businesses success. The only thing I would hesitate with is if someone were not animal friendly, then they may not like the dogs running around. But to be honest they are so friendly, they even won over a cat person. I decided that I would come back in a few weeks when my hair was ready for a cut. I am reserving the last star for when I get my own hair done here.