I purchased a used truck that had lots of minor issues. This morning the truck completely crapped…read moreout and I had it towed to the Southwest Car Care since it's pretty close to the house and open on Saturday. After doing some basic troubleshooting we thought this was going to be a big job, probably a fuel pump and various electrical issues. 30 minutes after the truck was dropped off I was called by the shop and they walked me through everything. Turns out it was an electrical issue from the previous owner that made it look like a fuel/air issue with the truck. Southwest could have easily gouged me and told me it was any number of other items. I went to the shop and they walked me through various items on my truck, letting me know what was in good shape and what could use further review or maintenance. They showed me any items that they thought were safety concerns and then detailed how they can be fixed. I went into this expecting a huge repair bill and days without my truck. I left Southwest Car Care the same day with a lot of knowledge and a trusted mechanic for any of my future car issues. Oh yeah, and a perfectly working truck.

They replaced my son in laws engine and I noticed it started leaking coolant after 400 miles. I…read moretold him to bring it back and they said the hoses were leaking so they replaced them and charged over $400 for an upper & lower radiator hose! Drove it home, still leaking, went back and they said it was now the water pump, which is under warranty from the engine replacement. They obviously misdiagnosed the coolant leak and would not refund the hoses. I said I would be happy to pay for the hoses but refund the labor since you misdiagnosed it. Nope, but they replaced the water pump because it was under warranty. Technician misdiagnosed the truck and charged us. Beware!

We just moved here from the McKinney area, and I needed to have someone look and give me a price on…read morefixing my car. Made an appointment took in my car, got the repair done. These guys are great. I am an retired lady, and it is hard to find a good mechanic that won't take advantage you because you are a woman. I still need something else fixed but it will have to wait till my next check. Good service, great guys, couldn't ask for a better shop.

Have used A-team for more than 4 years and have always taken care of all my vehicles. Dependable…read moreand extremely honest family owned business!

Great place get my inspection done here all the time! Everyone is super friendly!…read more Great place get my inspection done here all the time! Everyone is super friendly!

I had my car messed up had to get it towed, send it to pro auto there very dependable. They got to…read moreit as soon as they could, even though they were very, very busy and the price and parts and everything were a good deal. I appreciate their work, cause I have to be at work tomorrow night

Rarely does a passion for excellence and commitment to ones word come together in business. Sparkey…read moreand his team not only meet this expectation, but go above and beyond to make sure everything is done right and delivered on time. Recently I trusted the transmission, differential and axils of my 1967 RS/SS Camaro into Sparkey's care. Together we developed a plan and time frame for the project. Even though several issues came up that would have created lengthy delays in other shops, Sparkey made personal trips, ordered extra parts and keep me in the loop all at his own expense so that we could make the deadline. The work performed was exceptional and without compromise. Today my street/show car is performing at its very best and I owe Sparkey and his team a debt of gratitude.

They have had my car there since October 2025. Called, told me my car was ready, charged me…read more$1450.00. Car didn't go 5 miles, back to the shop with same complaint. It is now April 2026, Sparky still has my money and my car. If I want updates, or information, or Sparky's latest excuse, I have to call/text. They don't keep customers informed, and I have no Idea if or when my car is going to be ready. I was in retail automotive for 30 years, and I have never seen a more unprofessional way to operate a business.

my Prius Prime 2021 and now a 2025 has the ability to be adjusted in the back which is wonderful…read more Dempsey one of the people that works there is very good at what he does. I can't imagine anyone not being satisfied with their work. Take your vehicles there I can imagine you will not be satisfied. I am glad to have taken my car, every penny has been worth I spent. I am taking my mom there this morning to fix her car. 09/15/2026

Took my car in for an alignment and it was completed same day. Friendly employees and quality work…read more I've used them several times. Honest and reliable.

The first auto repair shop i have found with integrity! Christian values and always respectful even…read morewhen they are busy.

Mom had been taking her grand marquis to them for few years for just the oil change service, these…read morecars are extremely reliable, had around 80k miles on it, after last oil change and after 2nd engine start check engine light came on and had a strange "rattle" under the car, took it back to progressive and explained that never had light on before, owner had codes cleared mom went home but next day light returns and owner tells her she just needs to drive it and it will go out. I am a retired mechanic of 70 yrs old but I still have my own tools and started finding problems after their service work, first the rattle - they had lifted her car on the rear catalytic converters and partially crushed the interior membranes on both sides of car, next problem - check engine light - scan revealed issue with EVAP system which the issue was found to be 2 wires inside a rear wiring harness way above fuel tank and not exposed to external damage were cleanly cut with dikes that had left tool imprints on the wire. After repairing what these people destroyed purposely and them deliberately causing repairs to be needed, I believe they're in business to cause cars to need repairs for their own benefit ie even other shops are aware of progressive auto care's practices and they've reported to customers to be warned. I can see why they're not involved with the BBB, folks these people are dangerous and give real mechanics a bad overview. Just think about it owner is protrayes himself as a true Christian man, truth be known is wolf in a sheep's clothing.

Fantastic, friendly service. The most dependable garage mechanic I've ever dealt with. Got me in…read moresame day and got my old Tahoe back in working order. Plenty of shops/restaurants nearby in walking distance to visit while they work on your car. This place has my HIGHEST RECOMMENDATION and offers the same great service they used to when located off of Centerville.

They fix what's wrong with your car using sensible, accurate diagnosis. They are excellent stewards…read moreand do not " shotgun" things. They also give a timeline and cadence as to when different things need to be addressed. This allows one to budget and anticipate versus react to car maintenance and repairs . I've been a customer with them for 18 years and have never been left stranded or disappointed. I have more than a dozen vehicles from exotics to old pickups. I trust them implicitly

My car and my wife's truck both needed a little work and we could not find a neighborhood type of…read moreshop anywhere until I called Ponchies and I thought well I'll start with the small things. I had a quote that was over three times what I had been quoted from a huge franchise tire and auto repair. His pricing is awesome and very friendly. I highly recommend to give him a try!!

Ponchie is a very trustworthy business owner/mechanic! My husband and I have gone to him multiple…read moretimes in this past year and he is always very nice and fair with his pricing. He isn't after your money and he is a very wholesome person. Best mechanic experience I've ever been to. No BS.