Best diagnostic, customer centric focus, and commitment to price quotes in the DFW area. You can't…read morego wrong here and will appreciate the attention to detail this shop offers...

Buyer Beware -- Extremely Disappointing Experience and Customer Service…read more I had this shop perform a full transmission rebuild on my 2017 GMC Yukon 5.3L at approximately 155,000 miles. The rebuild included replacing the TEHCM and installing an upgraded torque converter. The shop offered a 3-year/30,000-mile warranty. At approximately 209,000 miles, I returned to the same shop for a transmission fluid service. At 226,450 miles, the transmission began experiencing shifting issues, with delayed shifts between first and second gear and the RPMs climbing to nearly 3,000 before shifting properly. I brought the Yukon back to the same shop that performed the rebuild, expecting a professional diagnosis and a reasonable discussion about the situation. Instead, I was told they would not cover the repair under warranty and that I should be pleased the transmission lasted 71,000 miles. Their proposed solution? Pay another $3,995 to have them fix the transmission they had already rebuilt. Let that sink in. A customer pays for a complete transmission rebuild, drives approximately 71,000 miles, and is then essentially told that is good enough and to pay thousands more. I understand that warranties have limits, and I understand that vehicles with high mileage can develop problems. My frustration is not simply that a transmission developed an issue. It is the attitude, the lack of meaningful goodwill toward a returning customer, and the way this situation was handled. Things got even more concerning when I told them I would pick up the vehicle and trade it in rather than give them another $3,995. The owner then offered to buy the Yukon for $3,500. I countered at $4,000, essentially the same amount they wanted to charge me for the repair. When that didn't work out, I offered $2,500 for the repair instead. That was rejected as well. The entire interaction left me feeling that customer loyalty meant very little to this business once another substantial payment was on the table. After spending money with them for a full rebuild and subsequent service, I had no confidence in handing them thousands more to repeat the same job.

I have a Cadillac CT6 and I was having transmission problems. I took my car to Sewell Cadillac WITH…read moreMY Warranty and they told me it was a maintenance issue and wasn't covered. I took my car to Blue at the Transmission Shop. Not only did he fix my car REMARKABLY but he got my warranty to cover it. I will take ALL of my cars to him and his team from now on. Thank you Blue!!!! And thanks to The Transmission Shop. I would rate you 10 STARS out of 5. They are THAT DAMN GOOD!!!!!

Booked solid for 2 months. Too many customers. They don't have time for me. To busy. Too busy. Too…read morebusy

Well, I found Major Automotive on FB one year ago and with the integrity I have witness from Jordan…read moreI can honestly say he's a true man of God that sticks to the guns with them extended warranties and I must say I'm Blessed to have found the reliability of a company that I can refer to my friends for honest that means a lot coming a woman. Thanks Jordan you've done it again. I will be referring others to Major Automotive and ask for Mr. Jordan

Informative on repairs and great customer service. Uber to and from is a nice touch. Nice that…read moreprices are shown up front and not just a surprise.

I was told by another mechanic that I absolutely needed brakes right now. Christian Brothers looked…read moreat the brakes and said I would need brakes eventually, but not now. 5 months later the brakes are still ok. Christian Brothers are HONEST people!!!!!!!!!!!!!!!!!!!

Overall, the experience was good. The staff was friendly, and the repair was done correctly. My…read moreonly complaint is that the service took longer than I had planned for.

I give this shop 5 Stars.... Why? For one this shop is…read moreprofoundly THE place to have transmission service done on your car or truck. All other shops are just imitating A1. These pros won't lie to you and they won't upsale you or sale you anything you don't need. This is The Real Honest shop that dreams are made of. No joke. I took my 2005 Chevy Impala in for what I thought was a transmission feller. But alas I was wrong. I called and Betty answered. She was Amazingly kind and easy to talk to which is a big giant plus for me. Rudeness does not reside here. She ensured me that they could find the problem and fix the issue. So I left my car in the hands of Mike. Also a very nice gentleman who jump on my car quick fast and in a hurry. Now a course I left it over night in there safe facility and in the morning they were on it. All I can say is it's fixed. I've known many places that dirty your car up with grease hand prints and such but not these pros. I highly recommend to everyone that has a Tranny problem to take your vehicles to this shop. Fast friendly and a job that will be done Right.... They don't call them A1 for nothing.

This place is straight garbage work with low quality parts…read more I am now having to put a third transmission in my daughters car in two years.

Excelente customer service!!! Best in town with reasonable prices!!! Very kind people there !!…read more100 % RECOMMENDED

They will honor their transmssion warranty without hassle or drama. We will use them for any…read moretransmission issue in the future.

I took my 2019 Jeep Grand Cherokee to this shop on 1/8/24. My Jeep would not switch gears so…read moreCharles told me to leave it there and he'd check it out for me. Charles called me within the hour and let me know that my Jeep needed a transmission. He sent me a picture of the transmission fluid and explained that he had discovered that the transmission fluid was a pink milky color; water had gotten into the transmission and ruined it. The Jeep was initially supposed to be out by 1/20/24 but, due to inclement weather and delivery issues with the transmission, it took a bit longer before I got my Jeep back. I picked up the Jeep as soon as Charles let me know that it was ready. I am happy to say that the Jeep is running like new again. Thank you Charles, for getting my Jeep on the road again. Also, thank you for deducting the extra amount that I spent for the rental, from my final repair bill. If your vehicle has any transmission problems, take it to Charles at AAMCO on Garland Rd in Dallas.

Extremely Disappointed With the Service and Lack of Accountability…read more I am extremely dissatisfied with my experience at this AAMCO location due to repeated delays, ongoing repair issues, and a lack of a clear timeline for completing the work. In mid-September, I had my vehicle at the Nissan service department and began calling around to compare repair estimates. An AAMCO representative advised me that I would be overcharged at the dealership, so I decided to give AAMCO an opportunity to handle the repairs. They even arranged to pick up my vehicle, which gave me confidence that I was making the right decision. Unfortunately, what should have been a straightforward repair has turned into a prolonged and frustrating experience. I was initially told my vehicle was ready in early October. However, as soon as I moved it, the CVT system warning appeared. I was then informed that the transmission they had just replaced needed to be replaced again. After the additional transmission replacement, a programming issue required the vehicle to be taken to the Nissan service department. When the vehicle returned to AAMCO, I was informed that another part had been damaged during the transmission replacement and required additional attention. As of October 26, my vehicle had been at the shop for over a month and was still not repaired and available for use. Throughout this process, I have dealt with repeated delays, additional repair complications, and no reliable completion date. What has made this experience even more frustrating is being told, in effect, that I have no choice but to deal with the situation, despite the inconvenience and the amount of time I have already waited. I have now made the decision to remove my vehicle from AAMCO and return it to the Nissan service department, meaning I will have to pay out of pocket again to move forward with the necessary repairs. I understand that unexpected complications can arise during vehicle repairs. However, I also expect clear communication, accountability, reasonable timelines, and a genuine effort to resolve issues when they occur. Unfortunately, that has not been my experience. I appreciate the assistance provided in arranging the initial pickup and attempting the repairs, but the extended wait, repeated complications, and lack of a definitive completion date are unacceptable. I can no longer afford to leave my vehicle at a facility that cannot provide a reasonable timeline for getting it back on the road. Based on my experience, I would caution others about choosing this location if they depend on their vehicle for daily transportation and need reliable repair timelines and communication. I went to AAMCO hoping to save money compared with the dealership, but the experience has resulted in significant delays, additional expenses, and considerable frustration. Overall, this has been a disappointing experience, and I expected much better service, communication, and accountability.

I visited Eagle Transmission based on a friend's recommendation. I was swapping out my 1979 Chevy…read morevan's 3-speed TH350 for a 700R4. Not only did Bob get it done for less than he thought, he had my van back to me sooner than I expected. Bob also asked me to bring the van back by in two weeks from completion to make sure everything was still in good order. It was. If you need transmission work done, I can't recommend Eagle Transmission in Garland enough.

I was having issues with my car and kept getting the run around, I went to a few different places…read moreand Russell stepped in to help me. Without his help I would have spent hundreds of dollars at the dealership. He's super responsive and a great person to do business with. I appreciate your help! Thank you and your team very much.

This place is AWESOME. Kip deserves a raise. He was very…read moreauthentic. Looked me in the eyes, actively listened to me, and explained everything logically. He gave me a fair estimate and prepared me for the possible outcomes. I have been burned by several Dallas mechanics/shops recently. I am so glad I found this place. Kip kept me informed and was honest. Keep his word. Got it fixed properly. I am so thankful. I will always recommend and bring my cars here for work.

Kip was extremely professional and the service was completely in a timely manner. He was…read moreknowledgeable and have a great time with different expertise.