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    JCruz Motors

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - JCruz Motors

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    19 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

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    10 months ago

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    Mavis Discount Tire - Tire that was less than two weeks old we needed to replace because it blowing out isn't covered??

    Mavis Discount Tire

    (41 reviews)

    I made an appointment for a simple tire plug and arrived about 15 minutes early. Upon arrival, I…read morewas told they were busy and that it would take at least an hour--possibly up to two--to complete. I was assured, however, that they would quickly check the tire first to confirm it could be plugged so I wouldn't be waiting unnecessarily. That did not happen. As a customer, I was very clear from the start: I only needed one tire plugged due to a screw and did not want any additional inspections or upselling. After waiting 1 hour and 40 minutes with no updates, I was finally approached and asked to come into the shop--only to be told that all four tires needed to be replaced. This was surprising, considering I had a clean inspection from my dealership just two weeks prior. I again reiterated that I was not interested in purchasing new tires and only wanted the plug. I was then told to continue waiting. After another 20 minutes (now over 2 hours total--the maximum time I was originally quoted), I was brought back again and told that the tire could not be repaired because there was a second hole next to the screw. A few major concerns: I was told upfront the tire would be checked immediately to avoid unnecessary waiting--this clearly did not happen I personally performed a soap test before arriving and there was no indication of a second leak I was pushed toward purchasing a new tire for $181, with no mention of proper matching/shaving considerations for an AWD vehicle A cheaper, mismatched tire was even suggested, which raises serious safety concerns At that point, I declined and asked for my car back. When I left, I noticed: My valve cap was missing My tire pressure had increased from 34 to 41, despite being told no air was added While waiting, I also observed at least two other customers being told their tires could not be plugged. This experience felt disorganized at best and dishonest at worst. At minimum, it was a complete waste of time. I would strongly recommend sticking with a dealership or a trusted mechanic. If something feels off, it usually is--and unfortunately, that was the case here. Just go somewhere else. My tire is now plugged with no issues thanks to an honest mechanic

    Lazy establishment. Takes 3 hours for them to swap out rim from the old tire into a new tire…read more Save yourself a headache and go elsewhere. Guys don't take pride in their work, shows the type of management. Place needs to be held accountable asap. Go to their competitors down the road.

    JCruz Motors - autorepair - Updated May 2026

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