Dani was amazing I came in last minute needing a quick style and she was so professional and did the bun exactly how I wanted. I will be back to see her for my quick styles and she washed my hair and it felt so good I almost fell asleep. read more

I cannot recommend it to anybody. I had an appointment for 9:15 AM. I got there a little before 9 and was confused about how to get in. At 9 they finally opened the gate. At about 910 I go in. When I walk into the salon portion someone in a smock said something to a woman who is already there and quickly walks to the back. I just sit in the chair and wait bc idk if this is a stylist or receptionist or something else or if she's gonna come back and ask me. About five minutes later she did not come back, I see her working on someone's head through a mirror so I'm like OK she must be a stylist. She appears to be the only stylist there which was confusing to me because when I booked the appointment, there were so many stylist and options for this time and I get it if no one had booked an appointment for other stylist, then they wouldn't be there, but that seems odd in the scheme of so many stylist and nobody else booked an appointment with other stylists on a Saturday morning? A man walks by who is some type of employee walks through the reception area to the salon and ask the woman who the previous person had mumbled something to if she had been helped. She said yes she knows I'm here and he said nothing to me. I am confused because this is my first time at this place I have not had my hair done in years. I don't know how things operate so I don't know what's going on. About 10 minutes after all this though woman who I guess is a stylist comes back and gets the lady who is waiting who she had first said something to as I was walking in. Another 10 minutes goes by and I'm still just sitting there with nothing no acknowledgment from anybody. I don't need a greeting, I just need to know what's going on because this is my first time here. Is the person I booked even here? Do I just wait in this reception area? Do I walk to the back of the salon and alert somebody I'm here? And if so, who? After 20 minutes of physically just sitting there and 30 minutes their total I just left. While 20 minutes isn't long for a salon from my memory of being a salon. I want to truly emphasize that this is my first time here so I don't know how any of this works or what's going on and nobody was around to even ask. I was really looking forward to getting my hair done after so long and I just left there crying. I partially blame myself for not doing my due diligence on this place. I just saw somebody mention it and it seemed like it was old school styling because all I see on social media is about deposits and things like that and I literally haven't gotten my hair done in about 20 years when things were clearly very different. It seemed easy to book online and get the full experience like what I had when I did used to go get my hair done, but that didnt happen. read more

JCPenney Salon - AI response cant even be a__ed ..why respond at all - Hair Salons Near Me - Carson, California

I have been coming to the JCPenney salon at this location for years. Not consistently. And this is one of my go-to spots when I'm in need of quick styling. The salon is open 7 days a week. Of course each stylist has their different off days. I like that you can book online but to be honest the booking system isn't exactly reliable. It's best to call or stop by to confirm that the time and date that you want is available. You can also get recommendations for a stylist f you've never been there before, based on what you are looking to get done.. The downside is there is quite a bit of turnover for stylist but several of them have been there for many years. On my most recent visit I had a little hiccup with my hair not coming out the way I expected it to, but the matter was resolved quickly and most importantly amicably. Most of the stylists have been cool and very friendly. Everyone has their own specialties. They can do a variety of styles from haircuts to wash and gos to braids. You can actually book same day when available. I'll definitely be back read more

JCPenney Salon - This is the most recent style that I had done. Cornrows on natural hair. Done by Dailyn. - Hair Salons Near Me - Carson, California

Stylist Dee was very welcoming. I had a 9am appointment and she was there on time, started right away. I originally had my hair blonde and wanted to dye it black. I was very scared of the process since most outcomes, the girl's hair turns green, but Dee dyed my hair JET BLACK in a smooth and quick process. She also washed my hair and it felt so good, she massaged my head and also got into my roots to scratch my scalp making sure no dandruff was left! She's very informational and will tell you ways to take care of your hair. She also gave me a free product (treatment spray) to take with me. Thank you so much Dee and JCPenny salon! read more

Dawn did my hair! She did an amazing job!! O was nervous I've had the same hair dressed for 10 years.. not anymore! Dawn did such a GREAT job will be coming back to her every two weeks. Thank you!! read more

My stylist was great. My hair was short and I needed a trim. The express hair cut was $50.00 that was okay. When I got home I noticed an additional charge of $15.00 was charged as a Customer Appease fee. I paid my tip in cash (so this was not the tip). I called back to get an understanding of the customer appease charge. I was told it meant the charge for the hair cut could be $50.00 plus the appease fee. TOTAL RIP OFF. read more

Genee hair care professional is awesome! She provided suggestions for optimal hair care for my hair. She truly is an ALL style professional. Ive had silk press, ponytail, box braids , cut, and two French braids. If she cannot do it, she is honest enough to say so. Interestingly, I've had a simple two braid style by another stylist there and some times it was fine and others I could have two different sized braids or one braid longer than the other. She was pleasant and jovial but seems more so on the end of her career. Not really happy to be there. If you want top tier service EVERY TIME Genee is the one! I never mind the time for perfection.... read more

Came to JCP Salon today to get a haircut. Lisa was my stylist, and she did an amazing job. She saw what I wanted, and went above and beyond to help me get the look that I had in mind. She provided great conversation, and hyped up my decision to go a little shorter than I anticipated. I walked in as a self conscious woman and left with that salon in a much better place. Thanks again, Lisa. Will be back for sure! read more

JCPenney Salon - Hair by Lisa - Hair Salons Near Me - Carson, California

Lisa has a wonderful spirit and always does a wonderful job. In a pinch, Kathleen penciled me with my terribly short notice. They are such a magnificent team. I was lucky enough to meet, Norma, their manager on my way out. I was happy to be blessed to share my experience with her. I will definitely be back read more

JCPenney Salon - JCP Carson team is magnificent - Hair Salons Near Me - Carson, California

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This was the one of the worst experiences I've ever had with a salon it is my birthday tommorw and I went to Nicki to get two French braids going back and it was to short she wasn't even focused on me she kept running off answering phone calls left me under the dryer for 30 min the hairs were lifting up as soon as I left all and her co worker we're going through 3 to four customers while she was stuck on my hair that she said would take and 1 hour and 15 nineties while it took over two hours I started at ten and left at twelve I don't understand I don't recommend her at all horrible experience read more

I will not return to this location. I must have called 10 times to reschedule my appointment, no one would ever answer the phone. When I finally rescheduled and showed up, they were surprised and didn't really have anyone to take me. If you don't have availability, don't book me. The stylist was incredibly rude and unprofessional. She had earbuds in and was talking quietly to her friend on the phone the whole time. Save phone calls for your break, not while you're on the clock. She barely spoke to me, she didn't ask any details like how I wanted my hair parted, how many inches I wanted off etc. I was also overcharged. My husband paid for me and he was charged for a full haircut, not the Xpress Cut I had booked. There's a lot more I could say, but I'll leave it at that. read more

Today I went to the jc penny salon in fashion fair mall in fresno to color my hair. My new fantastic stylist Nasrin Safari, Was so amazing and kind to me She accommodated me for all my needs. She saw my hair and advised me to not color it until my henna was completely gone, because she was concerned that the color might damage my hair. I so very much appreciate her for looking out for my hair and needs That is a professional stylist Thank you Nasrin for your help read more

Ms. Dee!! Got me all the way right on a Sunday morning! I just knew this diva would have me looking good. Thank you for taking me at the last minute and getting me out in time enough to still get my errands ran. read more

I came in today with a coupon for haircut and color for $50 I was told because my hair is dark I can't use it Its only for customers who wants the same color or darker but on the coupon it dose not say that I can tell the lady I spoke to didn't really want to do my hair well at least that's the impression I got I would of paid for remaining amount for the double process as long as I received the coupon special I feel this is false advertisement read more

Since my stylist was over booked and I didn't feel like doing my own hair, I decided to give this place a chance. I been here before for a simple press n' curl and came out satisfied. However, this visit was upsetting. The receptionist was friendly and booked me with a senior level stylist... Please note that there are different levels of mastery... Designer= beginner, Senior Designer and Master Designer. Each level has a different price. I wasn't too happy to know a senior level charges $62, when I pay my own stylist a little less but I swallowed the uncertainty and went with it. Once the stylist started to wash my hair I noticed she was not getting into my scalp. She poured the products on top of my hair, slap her hands through and rinse. Each time she would rinse, I felt as if I was on a dang water ride! There was so much water slashing, I left the wash area with a soaked back and running makeup. She was kind enough to put my lace cardigan in the dryer/hang to dry ...thank goodness I had a shell underneath. While touching up my massacre under the dryer, I noticed flakes were appearing around my edges. I told the stylist she did not rinsed out the conditioner throughly or didn't shampoo. She told me "Don't worry about it's not what you think"and proceed to guide me to her chair. Once she started to blow dry and noticed it was flaking within my hair she directed back to the wash area. At this point I'm regretting the fact I even came. After going through another "water-ride" wash, I told her to just press (straighten) me out and I'll do the rest home. She latter convinced me to allow her to flat iron and curl my hair. The finish work was disappointing when I could have done better, especially for $62! The only reason I'm giving 2 stars us because the staff was friendly, place of business was very clean and I did not have to wait very long as a walk-in. However, I learned a good $62 lesson: "Ill never be too lazy to do my own hair!" read more

JCPenney Salon - Reception area - Hair Salons Near Me - Carson, California

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This salon has been decent in the past but I sent my daughter recently to do a weave-minimal leave out and we were terribly disappointed with the outcome. It was bumpy, lumpy and not flat. The stylist, Cathleen did it twice after my daughter complained and made my daughter feel like she was doing her a favor to fix it. We took the weave out the same day. I wouldn't recommend this salon to anyone. read more

I do not recommend JCP salon in Carson. I went there for a press and Rebeca decided to press and flat iron my hair. I walked out of the salon smelling burned hair and she charged for a silk press that I did asked for. read more

DON'T DO IT!!!!! Unless you want to spent double/triple the money to correct whatever they do. I'm new to the area and I picked JC Penney salon over others thinking that they would have more stablish and expert stylist. My hair is straight, not much to it.... All I asked for was a long layers, I ended up with 3 inches shorter, no layers, choppy, un-even hair. Please don't confuse choppy with layers, I mean CHOPPY shorter pieces inside and longer on top, longer from my left side and shorted from the right, look like a child had done it. I paid $37 + tip.... Plus, ended up paying another $75 somewhere else for them to fix it. read more

The lady Tameka doesn't know how to do hair . I went in there asking for a silk press . I didn't get that at all . My hair was frizzy at the end and my hair looked like a blow dry press. Very disappointed in this salon because I thought I was getting a good stylist . I paid 70 dollars and when I got home I had to press over it because she did such a horrible job . Don't recommend Tameka read more

Leticia was very professional and had so many helpful suggestions to help support healthy hair growth for my hair and tips for me to take with my hair care for myself. She got me in the chair and finished so fast, doing a beautiful job. read more

I felt conned. Got my hair braided by someone who obviously ddnt know how to braid. I let her finish because she was a nice person, but the braids are awful. Different sizes, not one braid is neat. She didn't even dip the braids properly. This is embarrassing. I took them out! Never again. Never. read more

I've been to this JC penny to get a perm before and they did an excellent job. However I went in again to make an appointment a few weeks ago, I was very excited to get my hair permed again but when I came in they told me that the lady who was supposed to perm my hair Karla wasn't even in the salon ON AN APPOINTMENT I MADE WEEKS AGO. They also told me she wouldn't be available for the next few weeks... Very unprofessional.. read more

Worst experience of ny life! I went in with a picture. I was assured they could do what I wanted. 3 hours later I left in tears with severely over processed hair that was over bleached and no where near what I wanted! Horrible experience and what is going to be costly to repair and cover. read more

I got corn-rows from Erisi at the salon before going on vacation. She did a great job for a reasonable price. The salon is clean and the other operators where pleasant. It was a nice experience and I would use her again when I want corn-rows. read more

Omg!!!! This was my ABSOLUTE FIRST Experience with Jcpenney Salon and I promise it WON'T be my last! I had a WONDERFUL EXPERIENCE WITH STYLIST CAPELINE! I got some small individuals with with color added to a full head! Capeline was ontime, customer friendly and the price was JUST RIGHT!!! I CAN'T WAIT TO book my next appointment!!! I would definitely recommend anyone looking for professionalism, great experience and amazing service for their hair to contact Ms. CAPELINE TODAY!!! You WON'T regret it! read more

A great experience. I requested braids with extensions. They look fabulous. LaShonda was my stylist. Very friendly and professional. I'm referring my granddaughter. read more

Rosita was my stylist, she was 30 minutes late with starting on my hair because she decided to take a lunch at the beginning of my scheduled appointment. So i asked for a temporary rinse which during application she did not follow the steps for a rinse and as a result my hair bled on everything until I washed it. So the style I requested was botched and DID NOT hold up on my hair long enough for me to go to the event that i was scheduled to attend! And after consultation with another stylist it was determined that my hair was permanently dyed and is currently breaking off and falling out in patches....NEVER AGAIN! read more

Ive been coming to this salon since I was a little girl. I trust Rosita with my hair because she cares for it like it is hers. It is very costly but is worth it if don't want to the ghetto atmosphere most hair salons have and want to have a stylist that you can trust with your head. read more

This os for the sephora inside. It sucks. Help is few in between and it seems as if it's a rushed help. The sephora is out of everything. They had no sephora face wipes. I asked the associate and She said, we are out and we get supplies weekly. I am looking with 1 Eyebrow up, your out that quick come on your out of alot of things I've asked for. Smh. Go to another sephora. They only have a week supply. read more

Recently had my hair cut and I really liked it the stylist was very accommodating considering I was there with my one month old baby. Totally recommend this salon. They are under new management and she is awesome manager!! read more

I went in here for the first time. I got highlight color and hIr cut. Stephanie was super good and knowledgeable. I will definitely see her again read more

Took my daughter in to get her hair done and they did such a great job. Great customer service . I will for sure take my daughter back again. read more

I am very disappointed with this salon. This was my first, and will be the last time I walk in here to get my hair done! I came here because I had a coupon for $50 for a haircut, and color. Yesterday (Saturday) morning, I called to make an appointment, and the receptionist was rude. She was asking for my information, and talking to someone else at the same time. She had bad customer service. My appointment was at 2pm. When I arrived, I checked in with the receptionist and it seems as though she didn't know what she was doing. I waited for about 10-15 minutes until the hairstylist walked in and called me to her station. The stylist is a lady by the name of Tanya. I told her I want a haircut and color. She ask me what style haircut I wanted. Keep in my mind, my hair length was down to my waist. I told her I wanted a trim with a layered style. More or less a long layers. While she was doing my hair, she never positioned me facing the mirror. That's why I was unaware of how terrible the haircut was turned out. She is a slow stylist. Three hours later when she was finally done, I was very DISAPPOINTED!!!! This is the first time someone has FUCKED UP MY HAIR!!!!!! She didn't do the style I asked her to do. Instead she did a bob cut in the front. Nothing like a long layered cut that I asked for. It looked like it was two different types of hairstyles. I'm totally upset, and very DISAPPOINTED having my long hair done RIDICULOUSLY WRONG! I would NEVER recommend anyone to this JC PENNEY'S HAIR SALON, and to this stylist Tanya. When I was paying for this tremendously ugly haircut, Tanya had the nerve to ask me if I would like to add a tip on the card. I definitely said NO! I felt she didn't deserve it! Again, I would NEVER recommend this place, especially to this stylist Tanya to anyone! I guess you do get what you pay for with an added miserable feeling. After leaving JC PENNEY salon, I went to my regular hair salon which I have gone to in the past. I had to have them fix my BAD HAIRCUT. They ask me where did I get my haircut done. I was not embarrassed to say it was from JC PENNEY Salon in Carson. They said OMG this is a really bad haircut. So I said that's why i'm here for you to fix it. After they did, it was much better. I felt more comfortable after it was fixed. I should have just gone to this salon in the first place to get my hair done. The $50 COUPON for JC PENNEY Salon was a waste of my time, and money!!!!! read more