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Marysville, WA

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JCPenney

3.0 (16 reviews)
Open • 12:00 pm - 6:00 PM

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5 years ago

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2 years ago

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1 year ago

Always good service, along with a great selection of merchandise. I wish that JCP had more stores this size and type.

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5 years ago

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9 years ago

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9 years ago

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11 years ago

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12 years ago

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8 years ago

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8 years ago

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12 years ago

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11 years ago

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9 years ago

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10 years ago

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9 years ago

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9 years ago

Maybe update the website to the correct hours. Showed up at 7:15 and was told they closed at 7. Friday night. Website clearly says 8:00.

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Ask the Community - JCPenney

Review Highlights - JCPenney

“If you want a big Penney's, go to Lynnwood and deal with the traffic and crowds.”

Mentioned in 3 reviews

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Ross Dress for Less

Ross Dress for Less

2.7(27 reviews)
3.6 mi
•$

Nice and clean store. Usually perfectly organized at the beginning of the day but the clientele…read moremesses it all up, sorting through things and leaving them around. Super sad. However, this store always has what I'm looking for, the employees are nice and when I've been there, aside from the occasional customer throwing stuff all around isles, it's clean and organized. :)

This was honestly one of the most frustrating shopping experiences I've had…read more We stopped into Ross to look at a watch in one of the locked display cases. After pressing the assistance button twice and waiting about 15 minutes, a woman with a tribal tattoo sleeve on her arm walking by finally asked if we needed help. We showed her the watch we wanted, decided to buy it, and she told us she would ring us up right there. Great, or so we thought. Then she disappeared. We waited another 20 minutes, pressed the help button two more times, and still nobody came to help. Meanwhile, the line at the front registers kept growing and stretching into the shopping aisle with only two cashiers open. At that point, we split up. One of us waited in the regular checkout line while the other stayed near the jewelry counter, expecting the employee who had helped us to return and complete the purchase as promised. Another 20 minutes passed. Eventually, we tracked down the same employee. Her response? We needed to speak with a cashier. Excuse me... you're the person who helped us, took the watch, told us you'd ring us up, walked it over to an open register, and then disappeared. Why are we now being told to start over with someone else? The only bright spot in this entire experience was an employee with long, wavy hair who actually seemed to know what was going on but was busy cashiering and couldn't quite help. In total, we spent about 45 minutes waiting just to buy a single watch. We left the store feeling stressed, annoyed, and completely let down by the lack of customer service. This Ross seriously needs better communication and staffing. Worst shopping experience I've had in a long time.

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Ross Dress for Less
Ross Dress for Less - Beautiful crisp morning at Ross!

Beautiful crisp morning at Ross!

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Cotopaxi - Tulalip Bay

Cotopaxi - Tulalip Bay

4.0(1 review)
3.0 mi

Location isn't exactly where it says on google maps so I honestly thought it had closed - but alas…read moreI did find it. Staff were pleasant though busy with other customers. Everything seemed to be about 40% off and most was last seasons colors. My big issue is that they only had a handful of items that were actually down, most things were 100% polyester fill but priced like they were down. They did have a lot of sizes even in the clearance section.

From the owner: Our founder, Davis Smith, grew up in Latin America and lived for several years in Ecuador. When he…read morewasn't in school, Davis was exploring and camping in Cotopaxi National Park. It was here that he developed a lifelong reverence for the strong, hard-working people of the Andes. His time in Latin America also showed him the plight of those in abject poverty. Davis later moved to the United States, where he pursued advanced degrees in business and international studies. He started several successful e-commerce businesses, two of which took him to Brazil, where he lived from 2010 to 2013. Despite his success, he wanted to do more to make a difference in the world. For his next venture, he decided to merge his love of travel with a poverty-fighting business model. Each customer's purchase would give to those living in the world's poorest regions. He named the company Cotopaxi to represent the spirit of adventure, optimism, and determination that he'd experienced during his time in Ecuador.

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Cotopaxi - Tulalip Bay
Cotopaxi - Tulalip Bay
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Boho Chic Boutique

Boho Chic Boutique

4.1(9 reviews)
3.0 mi

Edit: I have spoken with both managers and they were very apologetic and concerned about how my…read moresituation was handled. And assured me that this wouldn't happen again. I came into the store today and met jay and Stephanie in person they are the most lovely couple and I am happy to say I will be returning to boho chic boutique in the future! Thank you both! I came into the store yesterday evening, with my son. He was in his stroller and I was wandering around looking at all the neat things. I picked up a candle that I wanted to buy. And placed it in the under basket of his stroller since I had no where else to hold it until I was done looking around. I stopped and was trying on beanies when your store clerk stopped to talk with me. When she spotted the candle in bottom of the stroller she instantly assumed I was going to steal it. When she brought it to my attention I was very confused because I was so excited to find that flavor candle. But instead of asking me about it she instantly kicked me and my son out of the store. I was very embarrassed by this instant reaction to something I completely acknowledged when she pointed it out. I didn't act like I was hiding anything. And I'm very disappointed in the way you employee handled this situation. I was so excited to find your store but now I will not be returning due to the lack of understanding of a mom with a stroller and no where to place things.

They said everything is 30% off from original prices. I bought Chalo Seattle pouch for $18.19…read more However, the retail price for the pouch in Made in Washington store is $18.99..... what?? They marked the original retail price as $25.99. With "30% off", they are just selling stuff for retail price. Nothing is 30% off from original retail price in the store. Really bad business.

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Boho Chic Boutique
Boho Chic Boutique
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Walgreens - Front

Walgreens

1.8(16 reviews)
0.2 mi

Who would've thought that picking up your photo order could be such a positive experience? This a…read moreregular errand, but Carrie made it so much better! I was tired picking up my photo order after work and her positive energy and natural tendency to just help make my day better stood out as one of the best customer service experiences I've ever had. I will always print my photos at Walgreens as long as Carrie is working there.

I use this Walgreens usually for the pharmacy and usually go through the drive-thru with good…read morecustomer service. The main store yesterday, was however another story. I have been in Retail Customer Service for over 20 yrs and how the employees acted was not what I call good customer service. I went in to 1st get prints for my mom's 70th birthday party. The older guy in blue pointed to a kiosk, when I asked about them making prints with an online discount, he said the sale price would come up on the screen. I muddled my way through the scanner, etc standing up trying to ask for assistance(which printing was his job anyway) and he just said 8×10 look blurry with that small of a picture used. I submitted what I thought was correct, took a picture of the screen with order number and waited the 30 mins until ready by shopping the store. I picked up items from lots of depts, with no other associate asking if I needed help. Then I approached a worker to ask if they had a certain product and standing a short distance away, she didn't even acknowledge me, she just spent more time chatting about her personal life to a co-worker down the isle. When she finally stopped talking and asked what product I was looking for they didn't have it and I went on. I rounded the corner as she made a snide remark about what I had asked for. Then my prints were wrong and the associate at register seemed put-off that she had to make them the right size. Well if you had done your job in the 1st place, I could've been out quickly and not be upset with a bad experience! I work in shipping and deal with Amazon a lot and hardly ever order from them because they are making physical stores close. But seeing the way this main store, my pharmacy store is run, it is no wonder Amazon is getting the lion share of business these days. While I was in the store, I wasn't the only one they treated like that. I hope Management sees this and tries a pivot before perhaps you may not have jobs...

JCPenney - deptstores - Updated November 2026

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