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    JCM Flooring

    5.0 (2 reviews)
    Closed 8:00 am - 7:00 pm

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    Response quality

    Excellent

    Services - JCM Flooring

    Carpet binding

    Carpet installation

    Carpet removal

    4 More Services

    Carpet repair

    Floor installation

    Floor refinishing

    Floor repair

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    Century City Baths & Remodels

    Century City Baths & Remodels

    1.5
    (2 reviews)

    Don't hire these guys,.. Don't believe Tom and Tony when they tell you all the things they will do!…read moreThey don't show up on time, my bath to shower remodel, my shower head was put up so high i can't reach the knob to switch from shower to hand held; many calls to fix the problems were ignored! and while working they were in and out of my front door making my floors a mess, they cut tile and wood in my driveway and didn't clean up .They also left a mountain of garbage on the side of my house even after the job was done. Find another company.

    The worst customer service I've ever seen We had both of our…read morebathrooms remodeled and they looked great. Now one of the floors is coming apart. Boards are loose and splinters are coming up. We called and were repeatedly told "I'll get back to you." After hearing this so many times and never getting a call back, we contacted our original representative-Kevin. Kevin actually did get back to us with a name and number for Tom that we should text. After texting several times, we called him. Several phone calls of him saying things like "we'll be there next week" or "I'll call you when I get back to the office in about 30 minutes." Somewhere between all of this, Alex called. Said he'd call back but never did. We called Kevin again and he contacted both Tom and Alex. Kevin was the only one that was willing to help. Tom called. He was rather rude. He told us that this 6-month delay was our fault because instead of calling, we should have used the website. Why over these 6 months did nobody tell us that we need to go to the website? Why did Tom not tell us this the first time we spoke? Instead of saying he'll get back to us? He also said that Century no longer has our floor and that we should contact Floor & Décor to see if they will honor the warranty. Of course, they can't help and said that since we purchased the floor thru Century, that it's Century's job to handle the warranty. We've checked the website several times since and can't figure out what we should have done 6 months ago. Maybe because we're senior citizens and we're challenged. Now we need to buy a new floor and find someone to install it. And Century doesn't seem too concerned about it because we sent this review to them in the email on their contact us page and nobody bothered to contact us.

    JCM Flooring - flooring - Updated July 2026

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