They showed up on time. Started early, completed my 2 bedroom move in 3 hours…read more They made notes of any prior damage and were just good people. Super informative and easy to work with. A+++

Very professional, very caring, hard working guys. They made my moving easier. I was so happy with…read moretheir service. I highly recommend this company and I will definitely use them again in a future! Thank you!

I cannot say enough good things about this company. I have used them three times in two and a half…read moreyears, for myself and a family member. They are careful and professional. The ladies in the office are patient and understanding. Christopher is amazing to work with. I will recommend them to everyone and use them again. Thank you guys!!

Christopher manage the whole move from 10 AM to 10 PM. He was president the whole time make sure…read moreeverything went smoothly shrink wrapped everything that was valuable without any additional fee. All his guys are hard-working and very respectful. I recommend to anyone for professional service.

Leo and crew handled my move and were very efficient from start to finish. Most importantly they…read morewere on Time, we all know how hard it is when movers show up late or last minute reschedule. Moving is hard and stressful they made it easy. 1 full load and 1 small load completed in 3.5 hours all drama free.

A nightmare!!! They were three hours late for a long distance move. They damaged ten pieces of…read morefurniture, four of which were new with tags attached. The owner refuses to compensate me. It gets worst, they lost the screws to my bed's headboard. My headboard is extremely loose, moving back and forth, TOTALLY UNSTABLE. This owner is incompetent, irresponsible, undependable and a huge liar. DO NOT, I REPEAT DO NOT CONSIDER HIRING BY HIS GRACE MOVING COMPANY. I HOPE MY PICTURES ATTACHE. The U-Haul truck was too small... I mentioned that to the owner several times... I paid almost $3,000.00 Please Please save your furniture and you sanity. Look at the attached pictures.

Briar and his company are reliable and fair Would always…read morechoose them for a move. Showed up on time and nothing ever broken or misplaced.

To start, we chose Offload Moving because it was veteran owned and local.And unanimous 5 star…read moreratings! My wife and I moved from Nags Head NC to Chesapeake--a move of about 60 miles. We moved July 14-15, with an added day of the 16th because they didn't have enough room im their truck on Day 2. From the start the young men, who were very polite, told us they were undermanned. They also told us after day 1 the estimator (who visited our house beforehand) was way off on how much they had to move (this after we left a washer and dryer originally set to be moved). Two of the group also told us they were 'new' on the job. On Day 1 we noticed they were packing rooms as individuals instead of working in teams. On Day 2 the same occurred--one guy would start a room and another would finish. In almost every room something was overlooked and we had to find someone to go back and finish. Day 2 finished at 11 pm in Chesapeake with a hurried unloading and little time to put boxes in the correct rooms. Why? Because only two of the guys (Gavin and 'Washington Commander') bothered to put detailed descriptions on boxes--just a number. Two days after the move our Realtor in Nags Head called to say an entire kitchen cabinet of pots and pans were left behind. The manager called us to express her concerns and showed up at the destination house later. We told her the guys worked hard and 'stuff' happened. When we found out about the pots and and pans, I left On Friday, after we found about the pots and pans, I called their office and left a message to speak to the owner, Briar Baughman to call us back just to talk. We left a polite message saying we wanted to express some concerns. I called again the following Tuesday and was forwarded by the office to Briar's cell phone. No response. My wife called Wednesday and was told she would get a call back. Didn't happen. Same Friday, except instead of a call we received an email telling us they took no responsibility and by the way, 'your window for claims is closed'--something we had not even mentioned. A summary of issues: A two day job turned into 4 days and still things were left behind. The owner nor anyone else refused to call us. On Day 2 the last boxes unloaded were soaked and Gavin said the truck had leaked somewhere. Old books, a family Bible, and other items were soaked and ruined. Cords were not packed with items--we still can't find cords for appliances, printers, stereo equipment. Boxes were not labeled. Or totally mislabeled. Towels were books. Books were electronics. The glass on our laser printer was smashed. Small pieces of items were removed and we can't find them. Items from the same room ended up in boxes mixed with other rooms. Small fragile items were carefully wrapped, then placed at the bottom of a box and crushed or broken. The list goes on. Hell, they even left their company iPad here and haven't come to pick it up even after we called the driver the same night. I rarely rate any company this poorly. Check my reviews. But I have zero desire to talk to the owner now for any reason. Time to move on.

The owner should not have gotten strangers to substitute his regular movers especially when he…read moredoesn't know who they are or how to track them when they destroy property the owner should've also spoken with me about how we would be reimbursed or they would be some type of resolution to our property being destroyed. The movers also delivered almost all of the boxes to the new house upside down even though they were arrows with the upside showing. they dropped an entire washing machine because they used the wrong equipment and lied when I asked if they had the correct equipment even though I volunteered to go buy the correct equipment. They showed up over two hours late and there was no communication from the owner or the movers as to what was going on. Do not use this moving company! Update: The company owner and the substitute company did not take care of any damages I was ghosted

Do NOT use this company (owner: Roger). I repeat DO NOT…read more Red flag #1: He is not the one who will move you, he hires another company (or really just a few random guys who smell like cigarettes who are NOT experienced at all). Roger was the one who came to assess my items and provide the quote but he was not who came for the move. First, they show up 1 hour late with no communication. They are NOT efficient at all, my husband helped the entire time because they were so slow. (This doesn't matter in terms of cost bc it is a fixed price but still, it's really annoying to watch when you've moved 5 times in the past 5 years, you get to notice who's good and who's not, and these men were NOT good) So once the loading gets done, the guy tells me that they are all done and that we can take off. So I'm like ok, we take off on our 3 hour drive, which turned into a 4 hour drive due to traffic. Right when I get to our new place, the guy calls me and tells me he left some of my stuff in the elevator of my old apt. That's all he says as if like that's no big deal. Me: so what are you going to do about it? Him: we will bring it to you later. Him: I believe it was the ottoman (of my sofa) and all the sofa cushions and the black table. So I agree, they unload everything and take off with the promise to deliver the rest of the stuff later in the week. I even freaking tipped them $50 as I don't feel right not tipping. (In retrospect, they not only did not deserve the tip, I do not think the $1500 I paid was justified- keep reading) So 3 days go by, the guy returns with my couch cushion, black table, and no ottoman. He doesn't even remember the ottoman, he drops off the couch cushion and black table and happily says: that's all! Me: where's the ottoman? Him: oh yeah I forgot about that. Me: ... He calls the owner (Roger, who by this point in the move has NEVER not even once made the effort to call or communicate with me an apology for all the screw up) and Roger tells him that somebody must have stolen it. Him: he will just send you a new one. Me: ok (really by this point I don't think anything is going to get done right) So now it's about a week later and I haven't heard back from Roger. Multiple calls, emails, ignoring me probably at this point. I am a very patient person, I don't negotiate prices I take the quote that is given, I rarely complain. Honestly even a tiny apology would have gone such a long way but I have not received one throughout this horrible process nor will I be appeased by it now. Rule number one of customer service: apologize for your mistakes or don't hire dumb people to do the work so you don't make mistakes to begin with. I mean, how the heck do you leave stuff in the elevator...I mean that is like the stupidest thing I've heard of. So in conclusion: I HIGHLY recommend you go with another company, even people off Craigslist per hour would do better than these people. If you do not want to lose random items and also wait a week for your sofa, then do not hire "Roger". What a MISERABLE move, like I said, I have moved 5 times in the past 5 years with 5 different moving companies and this company was the worst experience of them all. ****UPDATE: owner "responds" to reviews but does not follow through. Ignores emails and DID NOT ever resolve the problem. So say good bye to some of your furniture if you use his services!! Might take it to small claims, what a fraud.

I called around to get pricing to move an adjustable bed upstairs. Weighs 150 lbs. Gerald was very…read moreresponsive as he answered very quickly. I decided to hire We-Haul just based on our few phone conversations. His guys knocked out the job within 2 hours of our first contact. I'm a Realtor and even before his guys were even here, I reached out to a client who's currently moving, and asked if he needed a mover. He did not, but I won't hesitate to refer Gerald to other clients or anyone who needs a mover. Highly recommend!

VERY PROFESSIONAL! FULL SERVICE! They charged me $899 plus tax to off load a full large POD…read morecontainer and move a lot of items upstairs. They were really nice and communicated quickly. I didn't expect to have 4 movers to show up for that price. Gerald, Matt, Lance, and Eric all showed up on time and moved so many heavy boxes so quickly. These guys were sweating and working so hard to get my move done. We started around 8am and finished around 2pm. Any time I attempted to help, they always said "please we don't want the customer to touch anything, we got it." Outstanding service!! I will use them again in the future. Each time I met them at the apartment or the POD they were there before me. Extremely punctual and professional.

I am shouting out and thanking The Hercules Moving Company of Virginia Beach as I was having a…read moredifficult time with another service and not only did they listen but the owner came himself to walk through and give us the estimate and the price was very reasonable, he was also able to keep my original time table, as I needed to move the next day. He came the day of the move with two gentlemen and with exceptional care and speed they wrapped my house and moved everything! I was also impressed at my new address as we moved out of state there was no delay, the next day they showed up, made some measurements and got to work. Gerard and his team of professionals are honest, caring, trustworthy and I could not recommend a company that I don't believe in! The price never changed, there were no additional fees to unload and everything was there and in the same condition it was in at the beginning of our move. If I ever move again I am calling you first!!!!! I wish I could give more stars Just make sure when you call, before you give any details that you are speaking to the one in Virginia!!!!! I recommend this team of movers highly.

BEYOND UNPROFESSIONAL ! Made arrangements with the owner Gerard and ended up waiting over 1 1/2…read morehours on location and never showed up! After calling their business i got a call back finally another hour later with Gerard acting so careless about everything eagerly asking me to give him a copy of my receipt for the items ... hell no ! Would of scammed me out of my items !!! DO NOT USE CARELESS UNPROFESSIONAL AND A WASTE OF TIME AND EFFORTS! Use someone else who is reputable and trustworthy !!! NOT THESE SCAM ARTIST !

My second time moving with the Moving Company. Billy and his team are FANTASTIC! This go around I…read morewas fortunate to have a team of four which made the move lightning fast! I'll be honest, I had some incredibly heavy items (eg gym equipment and the dreaded latex mattress) that needed to go up tight corners to a second floor. These gents make it look like lifting feathers! As always, respectful in nature and treat your belongings in the same manner. Being military, I've had the great luck of doing 6 moves in the last 13 years. My last one was local about 3 years ago and I was so fortunate I could call on the Moving Company again to help me with the move. If you want a strong team of men who will go the extra mile to get you settled into your new abode, look no further!

I couldn't speak more highly about Billy and his team. They moved us cross country and all of our…read moreitems arrived safely.