We found KFN Empire on Angi's list, which had vetted them as a reliable contractor service for…read morehandyman needs in the Alabaster, Alabama area. They contacted us promptly after the Request For Quote went out to all contractors in the area, and showed sincere enthusiasm for the work, even though our project was very small (it was to come out to Alabaster to fix a front porch light fixture, which had been ripped off my elderly mother's house by 'porch thieves' who had targeted her). They came out to my mother's home, were respectful of her property and her privacy, inspected the work to be done, gave me a prompt estimate of the costs (and were willing to discuss the cost with me on the phone as well). Then, they went out the next day and completed the work, and billed me exactly what had been quoted. The work was professionally done with solid competence regarding electrical issues. Excellent customer service as well. We will be hiring them again for any future handyman services. Thanks KFN!

From the owner: Call us today to book handyman services! Anything under the roof or under the sun, we will get it…read moredone!

The two men that came to my house were polite, friendly and professional and solved my problem…read morequickly. I would recommend Plumb-Tech to anyone.

I have worked with Plumb-Tech in the past and just recently made another call. Same great service…read moreand communication. Scheduled an appointment quickly, techs arrived on time and did a great job. Thank you Plumb-Tech for the great service.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

I had a running toilet issue I was unable to fix myself. My water bill about tripled. I called…read moreSuperior Plumbing and Drain to come help after reading some reviews. I was pleased! He came in and had the necessary tools to fix the issue and walked through and around the house making sure there were no other leaks that could lead to the problem. Very thorough and very appreciated! Thank you so much for your professionalism and friendly service! I've had no issues since the repair! I highly recommend this company!

Used Superior for the last 8 years. They are fantastic!! Priced well and great service. Responds…read morequickly and does excellent work. Highly recommend calling them.

Thompson Drain and Plumbing responded to our inquiry immediately and we got same day service!…read moreHighly recommend!

Please don't trust this man. I hired him to do a hot water heater replacement. I was in a bit of a…read morehurry so I just went with him instead of getting multiple quotes (my fault). He not only overcharged me (an unethical amount) but he lied about the quality of hot water heater that he was installing. He promised me top of the line when he actually gave me bottom tier scratch and dent. Had issues with it months later only to find out that it was used and had rust on the back and the inside. Less than a year later, I'm having to get a new replacement. Karma.... Is all I have to say.

Quality of service was exceptional. Ran a new water line…read moreand fixed multiple issues that I had. I found a hard working plumber that I can call in the future for whatever work needs to be done. Cost was well below what I would have to pay anyone else. Very reasonable. Should be a 10 star review.

Toilet repair, did a great job and I liked the price. Will use again For any plumbing or electrical…read moreneeds.Thanks

Super friendly and efficient. Gets you out an estimate quickly and doesn't have any hidden fees…read morestrung along the way. Would reccomend to anyone in the Hoover/Birmingham area

Quick service. Very knowledgeable. We got a new hot water heater, and the price was very comparable…read moreto those we looked at in the big box stores. The plumbers who came were very professional and friendly! They looked at and dealt with a few other little issues we had as well. I would highly recommend them for all your plumbing needs!

If you need a plumber this is your go to company!!! From the initial phone call to having my new…read moresink & disposal installed, the most professional group of people!!! I want to add our tech Russel Randall was so polite & courteous and definitely knows his craft !!! Give them a call and they'll take care of all your plumbing needs. The Hewitt's

I called these plumbers because my pilot light on my hot water heater would not stay lit. They came…read moreout the next day and told me it was probably the thermocouple and it would need to be replaced. No testing of the part was done as I watched them before their diagnosis. They did not have the part on their truck and told me another tech of theirs's was bringing the replacement part out to my house. The techs waiting for the part to arrive. In the meantime they stood in my driveway and smoked cigarettes and talked for an hour and a half before the part arrived. It came, they installed it and charged me a $165.00 service call and $25.00 for the part. Total was $190.00. That evening we noticed we had no hot water again. I checked the pilot light and once again it was out. I called the next morning and let Jen know I had no pilot light or hot water. They wanted to charge me for another service call to come out and this time replace the gas control valve on my hot water heater. They did tell me they would only charge me half of a service call since they had been out the day before and did not fix the problem. I inquired about possibly having my hot water heater replaced because by the time I paid them for another part and another service call, I was approaching the cost for a new hot water heater. Jen told me she would look up the price of the control valve and put together a price for a new hot water heater if that was needed and call me back. I waited for two days for Jen to call back. I had no hot water in the interim. Because Jen failed to call back like she said she would, I had to hire another plumber, pay an additional service charge to have the problem fixed. They seemed to be nice enough people but they did not fix the problem and wanted more money to come out.