I used my warranty through American home shield to replace a hot water heater. K & S quoted me…read more$1920 more in labor and parts that should have been covered by American Homeshield. I went by the shop and spoke to Chris who knocked it down to $1670. Still not happy but the Installer Matthew was great, he did a great job. Everything looked neat clean, and he took all the trash and hot water tank with him.

I had a terrible experience with K&S Plumbing Services (Alabaster, AL), who were dispatched through…read moremy 2/10 Warranty. The technician charged the $75 service fee just to confirm my water heater was broken, then left without offering a repair plan or any follow-up. When I called for an update on April 29, 2026, the woman who answered was rude and sounded completely unprofessional/inebriated. Zero support and zero accountability. Save your money and request a different provider from your warranty company.

Thompson Drain and Plumbing responded to our inquiry immediately and we got same day service!…read moreHighly recommend!

Please don't trust this man. I hired him to do a hot water heater replacement. I was in a bit of a…read morehurry so I just went with him instead of getting multiple quotes (my fault). He not only overcharged me (an unethical amount) but he lied about the quality of hot water heater that he was installing. He promised me top of the line when he actually gave me bottom tier scratch and dent. Had issues with it months later only to find out that it was used and had rust on the back and the inside. Less than a year later, I'm having to get a new replacement. Karma.... Is all I have to say.

I called my regular plumber for a clogged sink. He couldn't come, injured. Recommended second…read moreplumber. Second plumber came, couldn't fix. Said it had to be "jetted". Called three different companies that the second plumber recommended. Zoom Drain was the only one that could get to me TODAY. Ron was the technician that came out. He was there when he said he was. He came in and evaluated the issue. He gave me a estimate before he even started. When he was done, he cleaned the area he operated in. The estimate was on point and I do not feel it was unreasonable. They even backed their work with a three months.

Responded immediately (call and text), showed up when they said they would. On subsequent…read morecalls/txts immediately responded and were on-time. Friendly and diligent work. Use these guys.

Thanks to Dave Himl I finally have a working toilet and shower!! Appreciate his professionalism,…read morehighest quality of service and kindness..

From the owner: Is your home having clogged pipe problems? Is the plumbing in your business in need of maintenance…read moreor upgrades? Are you having issues finding a plumbing service you can trust? If you want experience and reliability on your side, call the master plumbers at American Plumbing Services. For more than 25 years we have replaced water heaters in large homes and we've completely replaced cracked rusted pipes for dozens of Birmingham, Ala. residents. We specialize in both residential and commercial plumbing, and we guarantee all of our work. We offer complete residential and commercial plumbing services. If we can't do it, no one can. Call us today for all of your plumbing needs. We also offer FREE Estimates for any and all of your plumbing needs as well!!

These guys are terrific! First they helped me find parts I needed, then kept their work to a…read moreminimum to save me money. Always pleasant, friendly, kind. The tech in our home was super careful to keep things clean and neat. Plumbers are not cheap, but my experience with this company was certainly worthwhile.

Called them for emergency service on an early saturday morning. Latta arrived 1/2 hour earlier…read morethan scheduled to start work. The crew was friendly professional and finished the job quickly. The price was exactly what was quoted on the estimate, and they cleaned up perfectly before leaving. Had a great experience would give them a 10 on a scale of 1-10. Would highly recommend them to anyone looking for residental plumbing work. Have had other friends that have had similar positive experiences.

Our warranty company chose this business and they actually picked a good company. The tech,…read moreChandler, was knowledgeable and did a good job showing us things regarding our water pressure regulator and hot water heater. He was transparent about what he knew the warranty would normally cover and the code items the warranty normally would not cover. He gave us an estimated out of pocket cost that was spot on. He had to come out an additional visit to do the work that he assessed would need to be done during his first visit. He was respectful of our home, checked to make sure everything worked properly, showed us how to use and shut off water to our newly installed water heater, and gave us details on how to sign up for the warranty for our new water heater. Overall, it was a good experience.

I requested someone from Iron City to see about my water pressure because it was to high and…read morecausing my shower to leak. Donnie arrived a the appointed time and found a leak that was caused by too much pressure. He put on a stronger regulator and fixed the leak. He was very knowledge about my problem as well as polite and friendly. My work was covered by my home warranty. I was very pleased with Donnie's work as well as I was him as Well as I was with him explaining the work he was doing. Very good company as well as very good employee.

Requested a septic pump, they did a great job for a fair price. They also looked into some other…read moreissues for me for no charge.

From the owner: Septic tank pumping, Septic tank cleaning, Septic tank inspections, septic line repairs, septic…read moretank locatin, septic tank line jetting, septic tank emergencies, Sewage pump repairs, Birmingham. AL and surrounding areas

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.