I live in Texas and have used Bike-on for my handcycle purchase as well as a power meter. They are…read morealways professional and have the best prices nation wide. I highly recommend them for any adaptive cycling needs.

Impossible to describe how awful my experience was here. They are the only vendor for handcycles in…read morethe northeast so I drove 150 miles one way to look for a cycle for my double amputee wife's 50th birthday. We were greeted with smiles the first time and we picked out a model (not cheap at nearly $4000) and were told we would be contacted. Zero follow up no response. I finally was able to reach out to the owner who was very apologetic and we returned again and agreed on the purchase. They sent an estimate in July and I responded to go ahead and still NOTHING. My wife is heartbroken and I am angry and mystified at how little they do to, not just make a sale, but even worse literally smash a persons dream. So I'm done with them and will just take my chances buying online and going to a local bike shop for adjustments. A really terrible experience and I hope if there are other bike shops out there they consider selling handcycles. It's a niche and this consumer needs choices.

Excellent staff. Special thank you to Todd the owner for…read moreall his help. Reasonable pricing if you don't have insurance companies cooperating or no coverage at all. Nice and local to my area. Highly recommended.

First time purchasing medical supplies and was very happy with the service and knowledge of person…read morehelping me.. Would recommend this store to everyone

To start with the representative that came to my home was absolutely amazing! Amy was hands down…read moreone of the best I've ever met and I've been in customer service myself for more than. 20 years. She was patient. Sweet and funny. Great combination then to top it off the chair is wonderful helps me with all my needs

Horrific customer service. They lie, manipulate and falsify everything they do. They send…read moreunlicensed professionals to disabled families whom order unsafe products then make excuses instead of addressing the issues. Management is terrible. How this company continues to exist is mind blowing. Almost every review on every platform is the same. A one star and would be a zero it it was possible. Stay as far away from this disaster of a company if you want to be safe in your mobility equiptment.

I wouldn't buy a Porta John from this guy. Terrible attitude, worse after sale service. Had a…read moreequipment failure and he thought it wasn't his problem. Regret giving him money. Never again

I'm writing this review on August 5, 2015 39 hours into a power failure after an unexpectedly…read morestrong thunderstorm hit our city. (Warwick RI) First time I've had to use my 6 month old Generac generator the LP hose popped off after a couple hours. Really a small problem Generac website referred me to their local sales and service representative. Imagine my surprise when I finally found the business (no sign or # on the outside of the business even the UPS folks had never heard of the business). They were closed because they didn't have power. (Sound like a Monty Python skit, the generator company closed because of a power failure.) I called the manufacturer and yes I was outside their reps shop and they were closed because of the power failure. They laughed in disbelief put me on hold and called the shop . They came back on the line embarrassed and agreed to overnight the warrantied part. (Shout out to the folks in corporate customer service nice job) back to the local representative this morning to find the building open and lines of generators on the sales floor. (By the way you couldn't buy a generator in the city yesterday. Sold out all over town and this fellow closed his shop. Nuts right?) so I asked about purchasing other service part and was told the guy who does that wouldn't be in until 3 (the posted time for closing) because he didn't have power at home. Bad skit right. No one else working could or would help me. Generac is a good company with a fine line of generators but they need to loose this operation.

They replaced my broken oxygen concentrator machine within 24 hours... had a little trouble…read moregetting through on the phone, but once I did, No muss no fuss

STAY AWAY FROM THESE PEOPLE if possible. My wife's doctor suggested using a CPAP machine so the…read moreinsurance sent me to Adapt Health. They set up an appointment and she received the machine and masks with instructions. She needed to change the mask since it is very uncomfortable and tried to contact them to get a replacement mask. After 2 hours on hold on the phone with people all over the country, She was given an appointment 8 days from now. There is NO CUSTOMER SERVICE! All I need to do is change the mask, nothing complicated. The greedy insurance companies have your life in their hands and don't give a crap. God save us all!

I contacted Freedom Lifts regarding a Stairlift for my Mom who was coming from rehab after a fall…read morein her home to stay with me. There were so many things to do and I didn't know anything about stairlifts. Freedom Lifts put me at ease immediately. From the first phone call with Jen to the free in home evaluation and installation, with Sean ,everyone at Freedom Lifts was kind and professional. The stairlift has made such a difference for my mom. She can enjoy our entire home because of the stairlift and is not confined to one area. I would highly recommend Freedom Lifts to anyone who is in need of a Stairlift. Great service and helpful knowledgeable people!

I have to say this company is absolutely a nightmare. Each salesperson and technician I talked to…read morehad NO knowledge about their products, and I honestly think I know more from my brief online research than any information they attempted to convey to me. Normally I don't get too upset about how salespeople interact, but everyone I dealt with was rude and acted like they were doing me a favor even acknowledging my presence. Obviously when you are buying a stairlift, you are seeking assistance, and as someone who had never bought one before, I just wanted to flesh out all my needs and questions with a knowledgable salesperson. Having dealt with this "company" (more like a frat house in there), I can honestly say I will never deal with them again, and you would be better suited building a stairlift yourself! After shopping around at 2 other places after Freedom Lifts, I found exactly what I was looking for, at prices that were SIGNIFICANTLY CHEAPER for the SAME product. STAY AWAY!!!!

Chris S. came to my home today to perform regular service. While there he resolved an issue we…read morewere having and now our lift is working perfectly. He was professional and explained the service repair he provided. Excellent service.

Chris S is a pleasure to work with. he is very good about going over everything from his service…read morecall. I am very happy with the service. Laura M

This company is horrible..lack of knowledge of inventory, loud outdated equipment, delays in…read moregetting you what you need

Be careful. Customer service is more about YOU paying for "extras" than helping you. Products are…read moregood. Selection is good. Service is slow and YOU have to follow-up. This can't be good for older people. I feel badly for them. Rules change or aren't explained early. I have a problem with that. Just BE CAREFUL.

You would think a business who caters to women going through breast cancer would have more patience…read moreand compassion. I made an appointment for a Saturday, arrived on time but was made to wait becasue of all the walk-ins they had. Then why make an appointment? I was there for a compression sleeve and wanted a printed one. The woman threw a brochre at me and said this is an old one so they maynot be making that print anymore. Great customer service right? The woman who was helping me was supposed to "teach" me onhow to put the sleeve on. She walks away and helps another customer. PIck up 2 weeks later I was told they would help me put it on the check the fit. It was the same woman who helped me inatially she did not offer nor did I ask to put it on to check the fit. I figured why bother. I'll order online from now on. This place is resting on its laurels.

It's a lovely small business run by some lovely older women who know EXACTLY what they're doing. I…read morewent for a bra fitting and the woman who helped me eyeballed the size and got it right FIRST TRY. Now I have a bra that fits, which is not something I've ever really had, save the sports bras. I actually have a real, regular bra now, and it FITS!!! This was my first time ever being fitted for a bra, but my mom who has been fitted at many places over the years says that places like Victoria's Secret don't have people who really know what they're doing, ESPECIALLY compared to Ruth's Lingerie. 5/5 stars, highly recommend to anyone who wears bras and needs a new one. Additionally, I do have level 1 autism, and the place was sensory-friendly to me at least. The lights were not too bright and the environment was not too loud, and the bra I got is very comfortable (except for the tag but I'll just cut that off lol).