I had a frustrating experience with this office. I am trying to take the first step to get help…read more When I called last week I made a 15 min appointment to meet Gerri. I wanted to get an introduction before meeting for an hour. I gave all my info and chart was created. I was told I would receive an email with the login 15 before my appointment. I call day of when I still have not received any information and apparently my appointment was never fully scheduled. When I asked about getting scheduled I was still for my insurance information even though the consultation was supposed to be free. They told me there was a 12pm appointment available but they would call me back and make sure it was scheduled. When they called back I was told for "that type of appointment" (read free and they can't charge you), the earliest available slot was a week out. Very unorganized and disappointing--would not recommend. If it is this bad when you are trying to start to get help, then what would happen if really needed it

Very friendly staff. Highly recommend this place for any emotional wellness needs after a stressful…read moretime.

I highly recommend Dr. Kotin's practice to anyone experiencing an effect on their life due to…read moretrauma. Dr.Kotin treated me for PTSD I developed due to traumatic events experienced in the line of duty as a law enforcement officer. My case was fairly simple, but I can say I no longer experience symptoms thanks to Dr. Kotin. He is kind, patient, educates you so you understand what you're going through, and his treatment style is highly effective.

If you want an easily manipulated counselor no questions asked, this is your guy. He doesnt verify…read moreinformation and made himself look like an imbecile in a court hearing that even our judge said he "is poisoned" and ruled he was not to be used for children. I would highly NOT recommend this counselor.

Coming from teams with great focus to building a team with the sole focus of helping others, I…read morefound myself in need of a voice with a high EQ. I was directed to Austin Strong by someone whose opinion I trusted and I was not disappointed. They are well equipped and will empower you to create your own solutions if you are willing to do the work.

Excellent therapists in South Austin who take great pride in the work they do with their clients…read more These therapists specialize in working with couples and trauma.

I've worked with Diana on and off for a number of years. She has been adept at using EMDR to…read moreassist me with some traumatic incidents I experienced as well as working through some long held beliefs from my childhood. Working with her when my life brings me to an awareness of the need for change has helped me to grow and move forward in a number of areas as well as with relationships. I'm grateful for the investment she's made in my well being.

I found Diana very sympathetic and caring. She understood my issues and provided strategies to deal…read morewith them. I would recommend her to anyone needing a little or a lot of help. You will be happy with your choice.

I've never met a medical professional as uncaring as Dr. Dattore. Firstly, it took so much…read moreeffort/time just to get an appointment scheduled (almost 2 months, shame on me for not letting that red flag sink in). To be fair, he had a family emergency in between the time I was seeing him, but even after working with his requests, & many sessions later, I've yet to receive any contact from him regarding my results. On my final appointment, Dr. Dattore stated he would get in contact with me "in the next few weeks". It has been 3 months since then. His scheduler Todd had zero sense of empathy/urgency when I inquired about my results, merely said he'd pass on a message. Please find someone else for your mental health needs.

Dr. Dattore is a very thorough and caring psychologist. He helped me to pin down a diagnosis and…read morerule out other possibilities. He was caring and explained everything to me. He made sure I understood all of my test results, and went above and beyond to help me navigate a new diagnosis. Honestly, his effort and knowledge helped me to better understand myself. And his services made a huge impact on my life for the better. As someone who struggled to get mental health testing, I am very grateful for this doctor.

Very strange almost hostile experience. Did not understand her approach. She may be an effective…read morecounselor for some people, if you enjoy feeling interrogated.

My husband and I have been seeing Tori since about February and in a month of regularly attending…read moreand putting in the work, we were already noticing a huge difference. My husband is not the type to go to counseling but he has really enjoyed seeing Tori and likes how she is very respectful of him and his feelings being that men have a harder time being vulnerable. We needed a neutral third party to point out the errors of our communications. Yes, you may feel "interrogated" because her goal is to ask as many questions to help you get to the root of the issue. You may start to feel those feelings because it will uncover a lot of hard truths about yourself. Im so thankful she did that for us, there were so many things that I wasnt willing to admit and Tori made the process therapeutic, comforting and eye opening. Other than her excellent counseling skills, the office is beautiful and comfortable!

I was in therapy with Katherine for about 6 months. Therapy sessions with her consisted of me…read moretalking most of the time, and her barely giving me any feedback. But I was in a bad place and desperately needed to talk to a professional which is not what I found with her at all. She is so unprofessional that she even ate on two separate occasions while in therapy with me. It is so wrong for a counselor to eat while in session with a patient. As a patient you pay lots of money for a counselor to listen and talk to you. How was she going to counsel me with her mouth full of food? This was only one of the many signs of what a poor counselor she is. The reason I stopped being her patient is because I had to cancel an appointment with less than 24 hr notice. My appointment was at 9 am the next day and I cancelled the day before around 5pm. When asking her, if she was going to charge me any cancellation fees she said yes because it was less than 24 hrs. I asked her if she could maybe not charge me for this cancellation, she agreed to charge a little less. But then she started to be really rude towards me. My problem with that was that in the past she cancelled two of my appointments with less than 24 hours and as a patient I had to accept this and was totally understanding of her situation. Other counselors have had no problem with me cancelling as long as I do it the day before. She also lacks an appointment reminder system. I always communicated with her in a polite way and that's not what I got in return. A couple of months after I stopped being her patient I was absolutely surprised when I found out she was still charging my credit card (she likes to keep her client's cards on file). At that point she had overcharged about $187. When I contacted her about this very serious issue she was vague about her reasons, blaming my insurance company. I had to waste a lot of time fixing this problem. She was not helpful at all, when I asked her for a refund, she not only did not refund me the money but charged my credit card again! Overall she charged my card more than $350!!! On top of everything she told me to stop contacting her when she still owed me all that money. At that point I had to go to my bank and dispute her charges. About 10 days after this dispute, she did refund me the money and the overcharges, but this says a lot about how organized she is. I obviously do not recommend anyone to have counseling with this woman. Besides the nightmare with her overcharging my credit card, I think a mental health professional should be more caring, respectful, patient and sensible about her patients.

Katherine worked with me for over a year, and she provided help that was crucial in aiding me in…read moreunderstanding my BPD. Katherine understood me well and wouldn't let me get too far ahead of myself in my therapy. When I asked for resources outside of therapy she provided them. The DBT I learned from Katherine was the biggest factor in establishing stability in my life. When I switched insurance companies there was an issue with the billing, but Katherine resolved the problem without hassle.