Erika has been instrumental in helping me see more of the full picture and how to navigate…read moreconsciously through some of the hurdles life throws your way. She is a wonderful listener and is great at honing in on the epicenter of what you are trying to work on. She is very easy to talk to and we actually end up laughing a lot during most of our sessions. She has taught me some practical and useful meditation skills to help when things get a little tough, as well as tools to help ground myself when the path gets a bit hazy. I can't recommend Erika enough! Thank you Erika!

Erika is an incredible Mindfulness Counselor. I came to Erika with a problem I have struggled with…read morefor most of my life, sticking up for myself. Erika changed my life by helping me to identify my self limiting belief that is causing my issues, where it stemmed from, and how to mindfully change my habits and my life. Every hill that I encounter she helps me over it with grace. She is dynamic and willing to intuitively cater the session to exactly what I need; sometimes it's advice, sometimes it's meditation, sometimes we just get caught up in a healing conversation. She is warm, emphatic, honest, and what she does is unique. I have never felt like I have walked away with so many practical tools before, I can hear her voice in my head when I am about to repeat a negative pattern. She is someone you want in your support system for a mindful life.

Don't bother…read more They'll schedule you for a neuropsychological assessment if you don't tell them upfront which test you want when asking for general information. Then they will decline to change the intake paperwork to reflect the actual test you want, even if you've already paid the $50 fee upfront. I tried contacting the Office Manager about this very simple mistake, and that person didn't respond whatsoever. So now, instead of correcting their mistake and gaining a new client, they're just going to lose my business instead. Unfortunately, this was my first choice because of the business owner's responses to the Yelp reviews, but it's now the last place I'd consider because of the office's apparent policies to not allow scheduling for the testing the client specifies they want and then not respond at all when asked about it. My advice to the business owner is to talk to your staff about this experience. Learn where the office policy is getting it wrong, review with the staff how they could have recovered this, and make the necessary changes accordingly.

I was referred to ACTA and had a great experience with them. My scheduling, intake, psych,…read moreassessments and follow-up interactions were all so personable, receptive and kind. My virtual appointments were easy and my experience in their office during my assessment was very comfortable. All of my appointments were scheduled within a very reasonable time frame and my results were provided within the window I was told: 6-12 weeks. Dr.Craig was my evaluative psychologist and I loved speaking with her. She was very thoughtful and thorough - and provided me comfort and care that helped put me at ease when receiving multiple diagnoses. I was in the uncomfortable position of needing testing and diagnosis at the age of 44. I was never made to feel like I didn't belong, even though I was seeking treatment much later in life than what's considered "normal." Dr.Craig ultimately reintroduced me to myself and helped change my life for the better. I highly recommend ACTA. ***Yes. Always contact your insurance before any evaluation process to make sure the provider is in your network. The first practice I was referred to for my evaluations was out of my network and would have cost me $3,000+ out of pocket. As much as I desperately needed the evaluation, I simply couldn't afford that cost. Months later, a second specialist referred me to ACTA and they were confirmed to be in my network. The cost of my "in network" care at ACTA was remarkably affordable and worth every penny.

I can't say enough good things about Lisa Young. Working with her has been incredibly helpful,…read moreespecially during the postpartum period after having my baby. She created such a safe, non-judgmental space where I felt comfortable exploring emotions and thoughts that came up that I honestly wasn't expecting. She helped me gently unpack why certain feelings surfaced postpartum and guided me through understanding them instead of feeling overwhelmed or ashamed by them. She never rushed the process and always met me where I was emotionally. I felt truly heard, supported, and validated in every session. If you're navigating postpartum changes, big life transitions, or just trying to understand yourself better, I highly recommend Lisa Young. She's compassionate, thoughtful, and genuinely cares about helping you move forward in a healthy way.

If you are looking for a wonderful option for therapy support, please take the opportunity to work…read morewith Caileigh Chadwick of Bloom therapy. I was fortunate to have great support in my younger years when I tragically lost my father at an early age. More recently, I felt I needed support as I have been dealing with PTSD from the past and anxiety. Caileigh is the most genuinely caring, empathetic , and active listening counselor I have ever encountered!! Whether it is our conversation, or the use of EMDR, She has been a problem solver and beyond wonderful!!!

Review of services of Staci Carlton, LPC Intern Supervised…read moreBy Katherine Guenther, LPC-S My experience as a client of Staci Carlton has been nothing short of remarkable. I mean remarkable in the sense that only 13 months ago, as a result of my high risk behavior and low self-worth, I was more terminal in my disease than I've ever been In my entire life: a true rock bottom, and today I feel as though my life has true direction for the first time in my whole adult life. I'm half way through college, gainfully employed, and abstaining from my addictive behavior in an honest and meaningful program of recovery. Staci did not always know this version of me, and neither did my friends. When I began therapy in the beginning of May 2015 I had an attitude of resignation towards my perceived destitution as a chemical-dependent weakling who was afraid of life. I had done plenty of therapy in my many past failed attempts at recovery and was unimpressed and even, at times, resentful. I was not entirely open to the idea of seeing a counselor, however the circumstances under which I met Staci mandated our first encounters. Staci's most qualifying attribute is that her life experience doesn't yield that out-of-touch, sterile personality that so many of us chronic addiction patients are jaded of. This is most useful to me because her "street" accreditation matches her level of brilliance and professionalism in such a way as to not make me feel insulted when identifying with my experiences. (In the past I have actually had a counselor equate my compulsion for IV drug use to her addiction to flavored lipstick.) My turning over of a new leaf began most certainly as a result of Staci's counseling style which I would describe as bold yet compassionate. On one afternoon she challenged me to "try a new drug called sobriety..." ...to try life in its vivacious and raw form, to stop cowering in the cradle of chemicals as life was passing me by. When I entered the care of that facility I was in a band that had a sizeable tour coming up. Part of my rising to her challenge, I knew, would be to not go and to stay where I had proper medical care and good influences. While this would be a pivotal moment for me, it was detrimental to my sense of identity. I'll note that she does this intuitive, ninja like, thing where she is entirely present with me in conversation while at the same time examining the nuances of my demeanor as if quietly looking on from the other side of the room. I first time I noticed this I immediately wanted to know how sick my disease made me seem, but the perils of introspection are so that self-awareness seems to shy away at the presence of hubris. Shedding that prideful identity took some of the hardest work in introspection that I could imagine and I was grateful to have Staci as a role model. Eventually I returned to NA and began my journey in humility, learning how to do life sober and honestly. For the first time in my entire life another human being had proven effective in making me want to change myself on a fundamental level. Moreover, I can't close without first mentioning Staci's capacity for kindness. Her logic is one of individualistic ideals, putting one's humanity before any label or preconception. Before she started at the Live Oaks counseling center, she was still managing a caseload at the facility where I met her and I would have to wait in the waiting room with other clients of hers just to chat for a bit. This was unusual mostly because every other counselor there literally had to hide around corners in order to sneak attack their clients and get them to participate in the treatment protocol. Meanwhile, Staci's desk would be crowded with food and orchids from other addicts just like me who were fantastically grateful to her for more reasons than I could ever begin to list here. When I first started seeing her at Live Oak Counseling I was not employed and so she allowed me to see her at a drastically reduced, "sliding scale" rate. If there were only one thing that I could say about her attitude toward her cause it would be that she is passionate, and unwavering so. I am a firm believer that in the end, when all is said and done, what will matter most is that you were kind. This is Staci, and this is why what she does has a real and measurable effect on the lives she touches. Without a doubt, it is this ever present display of good nature that qualifies Staci Carlton to coach me in this new and strange trip they call sobriety, and I hope we have plenty more years to kick it. As for the Live Oaks facility its self, the rooms are beautifully furnished and the staff is polite and helpful. The atmosphere is conducive to my goals in recovery which is refreshing considering the other places I have been in.

From the owner: We have licensed Counselors who provide therapy to individuals and families dealing with substance…read moreabuse, depression, anxiety and relationship issues. Live Oaks Counseling has a safe, comfortable environment for our clients to find help for the issues concerning them. In addition to our in office services, we offer online counseling through a secure platform to meet the needs of busy professionals, individuals with special needs or those who like the convenience of online therapy.

ABA Connect at Old Fredricksburg rd is the clinic I worked with. This clinic is a great and…read moresupportive environment to work with. The team was collaborative and open to working with everyone to develop a treatment plan and helping the clients the best way they can. They are lovely people who genuinely want to help and are committed to making sure their clients and employees are healthy and happy. They want to help their employees to reach their full potential as well as the clients they work with. Keep doing what you're doing and keep learning new things!!

From the owner: Helping kids with autism who struggle with challenging behaviors, social skills, and communication…read more We focus on a play-based approach to ABA therapy which nurtures the natural development of a child with autism. Our learning environment and strategies are positive and kind. ABA Connect therapists pay attention to what motivates your child. They use it as a tool to teach them within the context of a natural environment for kids. Our treatment uses the effective principles of Applied Behavioral Analysis (ABA). We provide parent support and training based on the methods of ABA. Parents and caregivers of children with autism become equipped and confident in parenting a child with autism. We provide therapy services for Autism in our ABA centers, in homes, via telehealth, and in the community.

Dr. Taylor is the best Psychologist I've seen-- and I've been seeing therapists for 20 years. She…read moreis very well-educated, honest, open, caring and very flexible when it comes to scheduling her patients. She could easily overwhelm someone who is uncomfortable with strongly opinionated women, but she is an incredible listener and is not afraid to keep a patient's diagnosis a fluid one. She also gave me referrals for a psychiatrist and a marriage counselor-- when the first marriage counselor didn't work out well, she gave me another referral that did. She was recommended to me by a friend, and I've recommended her to my own friends and family. She is a Christian and that does influence her world view and style of therapy, but she does not only treat other Christians and is adept and skilled enough to keep religion out of sessions when necessary. Personally, being a Christian, she is the first real Christian Psychologist I've ever seen, and the experience has been life-changing. So many times I've been forced to keep my religious views out of my therapy sessions, but I just can't divorce my mind and my spirit like that. Other Christians who have just been "counselors" or "therapists" were not skilled enough to deal with the depth of my problems and ended up doing more harm than good. To say that I TRUST Dr. Taylor is the greatest vote of confidence I could ever give to a doctor, and I do.

Dr. Taylor is the best Psychologist I have ever worked with in 28 years in and out of therapy. She…read moreis a strong woman that has great wisdom, insight, and encouragement for wherever you may be in your life journey. She is not judgmental, but is not afraid to point out her concerns and give you a chance to think about her insights without pressure. She is a woman that depends upon the Lord for her wisdom, but she is not at all demanding about her personal faith. Please do not let her beliefs keep you from seeking her out. She is very well educated and skilled in her work and confident in the belief that she can help you or she will recommend someone who will be a better fit. I trust Dr. Taylor to have my best interest in mind and to be selfless in the way she serves. She is helping me through a very difficult time in my marriage and walking with me in my own journey of healing a great deal of heartache and grief. Do not miss out on allowing Dr. Taylor to help you as well.

I reached out to The Practice this past spring (2018) due to the onset of intense anxiety attacks,…read morestemming from a string of public speaking events required of me in my new job. From my perspective it was a rather urgent situation, though I never expected to be squeezed in on short notice. And yet I was, because the therapists at The Practice are genuinely caring, compassionate, and proactive about the well-being of their clients. Once I started EMDR (trauma) therapy, it was game on. My therapist, Lindley Domingue, has a reputation for being the best EMDR therapist in Austin and I can tell you it's well-deserved. The progress I made over 3 months was remarkable, there's no other word for it. Knowing a little about the process (but not much), I felt very safe in her hands as she explained everything in our first session. The next few sessions were about assessing my needs and specifics about my situation, before she took me through the actual EMDR process. With this type of therapy, results are different for everyone, but for me not a session went by in which I didn't experience a significant leap forward or profound insight to what had been holding me back and keeping me stuck in the past. It's not an overstatement to say the experience was life-changing for me. Some of the best money I've ever spent. For the record, I've had the same (excellent) talk therapist for many years, and I wouldn't trade her for anyone. But in this instance I needed a different kind of help and I needed it fast. I could've really blown it at my new job, or gotten off to a slow shaky start. Lindley refused to let that happen. I've never felt safer or in better, more qualified hands. The office is a beautiful, serene space, and the other therapists seem equally authentic, caring, and knowledgable. (I've met more than a few over the years, all over Austin, and there's no comparison. Honestly, it's scary how stuck in the dark ages some therapists are.) The Practice is just next level. Very progressive, very informed, and highly skilled.

One of the most beautiful therapeutic spaces I have seen in Austin- it's space is open, natural…read morelight and has great healing energy. Aesthetics aside, there is an incredible tribe of talented individuals that house The Practice ATX. As a professional in the mental health industry, I have referred to the independant associates in this practice a number of times for their specific specialties- from couples counseling, individual, teens, addiction to family counseling. It is clear that these professionals have come together to make a difference in the community with their integrity and professionalism.

I reached out to Deep Eddy to schedule a appointment with a PA or NP of psychiatry for medication…read moremanagement because I was finishing up a 12 week program at Meadows outpatient Center. I really only needed them to manage 4 medications (lithium, Quetiapine, lamotrigine and propranolol) no controlled substances. The dosages were already figured out. All the work had already been done for them. I also listed a bunch of other PRNs that I had tried while in treatment that i wasn't currently taking. Again no controlled substances, they were trazadone, gabapentin, hydroxyzine. I've been a RN for over 12 years, I was the supervisor on the first acute care floor in central tx to take on covid. The first wave really did a number on me that caused a lot of my PTSD. Anyway, what im trying to say is I tell people when they haven't been honest with me, to avoid being resentful toward them. When I tried to set up this appointment to see a PA for medication management I was denied because I was too "high acuity." What happened before that was me giving Christopher Keener some honest feedback on his response time. They wouldn't confirm the appointment until they had a credit card on file. Before I could put my husband's credit card on file I had to fill out a release of information form. Which made me feel like a criminal that had to prove my innocence. Credit card information has nothing to do with HIPAA. I have never heard or been asked to do this before. I was told I would be called as soon as it was in. I did it right away, waited, emailed to see if he received it, waited a little longer, tried to access my portal to enter the card but it hadn't been set up, I called back got someone different they said they sent him a message and he would be calling back in 20mins, it never happened that day. I wanted to get it done because I was finishing up treatment the next day and wouldn't have my phone on me. They would only hold the spot for 24hrs and i was worried I'd loose it. No attempt was made to reach out to me for clarification, no doc to doc was requested. Just a refusal. The corespondance is copied and pasted below. Notice the times. I gave him some honest feedback about response time at 11:46 and the refusal was sent at 11:52. I think somebody(Christopher Keener) may have got in their feelings and did this passive aggressive lash out. I'm really surprised that a therapist(Christopher keener) could have such thin skin. I love his its not you its me response. "Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation." On Tue, Dec 30, 2025 at 11:52 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi , Thank you so much for taking the time to complete our pre-screening! As I mentioned, our team primarily focuses on more routine psychiatric support, and I want to make sure you're connected with care that fully aligns with what you're going through right now. Based on what you've shared, it sounds like your current needs may be better supported by a provider or clinic that offers a higher level of care than what we're able to provide here. Here are a few referrals who may be able to better support you: BlueSky (telehealth) Legion Health (Austin) Mindful Behavioral Health (Dallas) Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation. Warmly, Christopher Keener -- Christopher Keener (512) 956-6463 On Tue, Dec 30, 2025 at 11:46 AM CST, RN 45319 rn wrote: I left a message(called and emailed)and u ignored it/me. U promised to call back. U flat out lied to me. Why? Not a great way to start to building this relationship. The card has been entered into my portal. On Tue, Dec 30, 2025 at 10:39 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi RN, Sorry for the delay in getting back to you. Yes we have received all the forms, I was reaching out to you to add the card on file. If you can give us a call back at 512-956-6463, that would be great. You can add the card yourself if you'd like. Just log into your profile. You can click on 'Bills' followed by 'My Card' to input this information. Thank you, Chris Keener

My therapist after my first session set me up with what she said would be a weekly time slot, and…read morewe agreed on that. The next week, she did not show up for our scheduled session. Later that day I got a notification for an appointment the following day, which I was not available for. It was very confusing and I wasn't sure who to contact. The therapist later apologized and said she would get in touch about our next session, even though we had established a weekly schedule, but she never followed up. A week later I canceled services and had nothing but $300 in fees.