I have known Lauren over 20 years. I have watched her study, grow herself, build a practice, and…read morehelp countless people. She is truly amazing! If you are having difficulty with anything, need to heal, or simply want to grow your life, call Lauren. She is well studied in many areas - resonance repatterning, reiki, and hypnosis, to name a few. Lauren uses all of her knowledge to develop a unique personal plan for you. She is compassionate, authentic, comforting, supportive, and probably the most positive person I know. I just can't say enough wonderful things about her and her work. I've used Lauren several times - during my divorce, when I encountered difficulties related to my career, and for some health issues. Working with her always helps bring positive change easily and quickly. I am truly blessed to have her in my life. You will be too!

Lauren is amazing! She is such a positive spirit and an insightful coach. She is a compassionate…read morelistener and wants to help you reach your goals. I feel hopeful and uplifted after each of my sessions with her. I am so grateful for her services and support and I look forward to working with her in the future!

I genuinely don't know what I would do without Brenda. I can say with complete honesty that she…read morehas changed my life. I came to see her initially because of a specific issue I was trying to work through and have continued to see her because she makes my life so much better. I feel lighter after I see her and more equipped to handle difficult situations. She is never judgmental and we have covered a range of life topics from career to marriage to family planning. She is so attentive and thoughtful with her advice and what I appreciate most is how focussed she is on gradual solutions to achieve your goal. It never feels like she is asking me infinite questions with no direction - it is a genuine conversation with real feedback and applicable advice. She is also available via text - which I appreciate - and can be flexible to get you in for an appointment at a convenient time. There is parking in front of her office and she has never once been even a minute late. Go see her!

I feel incredibly lucky and grateful that I found Brenda and have been working with her for over a…read moreyear. I love her friendly/non-judgmental approach to therapy. She's relatable, attentive and gives non-bias advice and support. I always leave each session with "homework" and goals to aim for as well as podcasts and book recommendations. She is also flexible and easy to reach in a pinch! I don't know what I'd do without her.

I applied for a position here and made it to the 3rd round of ridiculous time wasting rounds. The…read more3rd round consisted of the manager I already interviewed with during the second round and someone she grabbed in the hallway who apparently never looked over my resume and asked me dumb questions. It was a repeat of round 2. Weeks go by and they couldn't get my references completed so I sent a whole new set and still they dragged their understaffed asses. They called one of my references on her company phone over the weekend multiple times, didn't call one reference at all, only to receive an email almost a month later saying they couldn't complete the reference check to their standards. What standards? Calling people on the weekend when they are off the clock and not calling a reference at all?!!! Then proceed to tell me they are pursuing others who are further along in the interview process when they posted the job on indeed 13 days ago and one reference said they told her they were excited to have me! Sounds like inconsistency and blatant laziness by the HR staff. Completely wasted my time for a position where you have to go through hoops only to have a shitty hiring process. Get your shit together LifeWorks! You're not a government agency where you need to do in depth intrusive reference questioning. My one reference felt uncomfortable with your questions. I don't recommend anyone apply here.

I am absolutely livid that bureaucratic bullshit would get in the way of taking care of a child in…read moreneed. I scheduled an appointment with a counselor for my son. The appointment was at 6:30 and I arrived at 6:25 to be told that the counselor would not see us because we were supposed to be there at 6 to fill out paperwork. The counselor came out and was very smug and unapologetic, basically saying that we didn't follow the rules and to try again another day. Because my son was there I didn't tell her exactly what was on my mind, but I did explain that it was a big effort to get there and I was very disappointed. (G rated version of the R rated way I was feeling). What I didn't say was how dare she punish a child who needs help for their parent's oversight. Moreover, how dare she punish my beautiful, amazing child when I am actually making an effort to get help for him. It is so difficult to ask for therapeutic help in general and to ask for it for your child is even harder. She shat all over my effort and I left feeling furious on behalf of my son who was actually excited to go "visit his feelings" with a "teacher". Having worked most of my adult life in the nonprofit realm I understand that rules are needed for boundaries between clients and to satisfy funders, but I am so angry I want to reach out to those funders and say that not making an exception for an exhausted, overworked single mother doing her best to raise a healthy and happy child WHO WAS NOT LATE FOR THE APPOINTMENT is not what the mission of Lifeworks is working toward and they should pull their funding and give it somewhere that the values, mission and execution are actually being met. I left early from work (at 4:45) in north central Austin to pick up my son in South (of Ben White) Austin (5:30) to get to their location on North Pleasant Valley in East Austin and rushing through a grab and go dinner (5:55) to make it there early at all (6:20 I was in the parking lot). Her smug attitude made me feel like a terrible parent, despite me reaching out for help for my son and making every effort to get there. Also, there was no point that I remember being told to be there 30 minutes early. It could have happened and I don't remember, but it definitely was not emphasized or restated in the appointment confirmation I received reminding me of my appointment at 6:30. Bureaucratic bullshit preventing the kids they are trying to help from actually receiving help is completely antithetical of the mission of LifeWorks and I will be telling everyone I know to give their donations to places who actually help their clients (Like SafePlace, Austin Children's Shelter, YWCA, Capital Area Counseling). Maybe other programs within LifeWorks are better, but doubt it.

They don't care about their patients they just want your money. Never have I dealt with such…read moredisrespectful staff! And as another commenter states it's one size fits all. Honestly Austin has amazing mental health providers do not waste your time or money here.

They require a $100 deposit even thought they can clearly see that my deductible and OOP max has…read morebeen met. So there's absolutely NO reason to collect anything from me up front. I've worked in medical billing and this is unnecessary. They just want to hold money (just in case) for whatever reason and then either take forever to return it or keep it as a credit for future visits. RED FLAG!! And I was excited to get a black female physiatrist

I reached out to Deep Eddy to schedule a appointment with a PA or NP of psychiatry for medication…read moremanagement because I was finishing up a 12 week program at Meadows outpatient Center. I really only needed them to manage 4 medications (lithium, Quetiapine, lamotrigine and propranolol) no controlled substances. The dosages were already figured out. All the work had already been done for them. I also listed a bunch of other PRNs that I had tried while in treatment that i wasn't currently taking. Again no controlled substances, they were trazadone, gabapentin, hydroxyzine. I've been a RN for over 12 years, I was the supervisor on the first acute care floor in central tx to take on covid. The first wave really did a number on me that caused a lot of my PTSD. Anyway, what im trying to say is I tell people when they haven't been honest with me, to avoid being resentful toward them. When I tried to set up this appointment to see a PA for medication management I was denied because I was too "high acuity." What happened before that was me giving Christopher Keener some honest feedback on his response time. They wouldn't confirm the appointment until they had a credit card on file. Before I could put my husband's credit card on file I had to fill out a release of information form. Which made me feel like a criminal that had to prove my innocence. Credit card information has nothing to do with HIPAA. I have never heard or been asked to do this before. I was told I would be called as soon as it was in. I did it right away, waited, emailed to see if he received it, waited a little longer, tried to access my portal to enter the card but it hadn't been set up, I called back got someone different they said they sent him a message and he would be calling back in 20mins, it never happened that day. I wanted to get it done because I was finishing up treatment the next day and wouldn't have my phone on me. They would only hold the spot for 24hrs and i was worried I'd loose it. No attempt was made to reach out to me for clarification, no doc to doc was requested. Just a refusal. The corespondance is copied and pasted below. Notice the times. I gave him some honest feedback about response time at 11:46 and the refusal was sent at 11:52. I think somebody(Christopher Keener) may have got in their feelings and did this passive aggressive lash out. I'm really surprised that a therapist(Christopher keener) could have such thin skin. I love his its not you its me response. "Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation." On Tue, Dec 30, 2025 at 11:52 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi , Thank you so much for taking the time to complete our pre-screening! As I mentioned, our team primarily focuses on more routine psychiatric support, and I want to make sure you're connected with care that fully aligns with what you're going through right now. Based on what you've shared, it sounds like your current needs may be better supported by a provider or clinic that offers a higher level of care than what we're able to provide here. Here are a few referrals who may be able to better support you: BlueSky (telehealth) Legion Health (Austin) Mindful Behavioral Health (Dallas) Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation. Warmly, Christopher Keener -- Christopher Keener (512) 956-6463 On Tue, Dec 30, 2025 at 11:46 AM CST, RN 45319 rn wrote: I left a message(called and emailed)and u ignored it/me. U promised to call back. U flat out lied to me. Why? Not a great way to start to building this relationship. The card has been entered into my portal. On Tue, Dec 30, 2025 at 10:39 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi RN, Sorry for the delay in getting back to you. Yes we have received all the forms, I was reaching out to you to add the card on file. If you can give us a call back at 512-956-6463, that would be great. You can add the card yourself if you'd like. Just log into your profile. You can click on 'Bills' followed by 'My Card' to input this information. Thank you, Chris Keener

My therapist after my first session set me up with what she said would be a weekly time slot, and…read morewe agreed on that. The next week, she did not show up for our scheduled session. Later that day I got a notification for an appointment the following day, which I was not available for. It was very confusing and I wasn't sure who to contact. The therapist later apologized and said she would get in touch about our next session, even though we had established a weekly schedule, but she never followed up. A week later I canceled services and had nothing but $300 in fees.

I can't say enough good things about Lisa Young. Working with her has been incredibly helpful,…read moreespecially during the postpartum period after having my baby. She created such a safe, non-judgmental space where I felt comfortable exploring emotions and thoughts that came up that I honestly wasn't expecting. She helped me gently unpack why certain feelings surfaced postpartum and guided me through understanding them instead of feeling overwhelmed or ashamed by them. She never rushed the process and always met me where I was emotionally. I felt truly heard, supported, and validated in every session. If you're navigating postpartum changes, big life transitions, or just trying to understand yourself better, I highly recommend Lisa Young. She's compassionate, thoughtful, and genuinely cares about helping you move forward in a healthy way.

If you are looking for a wonderful option for therapy support, please take the opportunity to work…read morewith Caileigh Chadwick of Bloom therapy. I was fortunate to have great support in my younger years when I tragically lost my father at an early age. More recently, I felt I needed support as I have been dealing with PTSD from the past and anxiety. Caileigh is the most genuinely caring, empathetic , and active listening counselor I have ever encountered!! Whether it is our conversation, or the use of EMDR, She has been a problem solver and beyond wonderful!!!

Self Care + Mental Health Wellness =…read more Steffani Roller, LPC LCDC with Conscious Healing Counseling Taking care of our mental health is SO IMPORTANT & speaking from personal experience, I know that having a great therapist to help guide you in working through any issues/life stresses/emotional roadblocks/ect that might be keeping you "stuck" in your mental health journey is a MAJOR part of that self-care, so I just wanted to share my feedback w/ you about Steffani Roller (Conscious Healing Counseling) just in case you are on the hunt for a new therapist because we all know that "sharing is definitely caring" :). I initially met Steffani almost 2 years ago (early 2021) after I was looking for a new therapist w/ a different therapy style/approach than the therapist that I was seeing at that time. My previous therapist, who I had gone to for yrs (as needed) was/is great & I would highly recommend her but I was starting to feel like I needed a change w/ the approach/style of my maintenance therapy sessions so that's how I came to meet Steffani. She was on my list of in-network providers on my insurance (United Health) and I just reached out to her via email steffani.chc@gmail.com Steffani's therapy "style" was EXACTLY the new approach I was wanting. :) I felt comfortable & at ease w/ her from the get-go. Sometimes, when meeting a new therapist it can make you feel like you are "unpacking" all of the emotional baggage that you may have already worked through all over again when explaining things & bringing your new therapist up to speed and I used to dread that part (ugh!)...I never felt that w/ Steffani. Her approach is so refreshing because she definitely has a therapy gift w/ making you feel empowered when you leave your session w/ her. I appreciate how Steffani's approach is to address the CURRENT issue that I'm dealing w/ at the time when I go in to see her & how awesome she is at guiding you to see that current issue/life stress/emotional roadblocks/ect in a different, more positive light than what you were seeing it for when you 1st walked into her office. So not only do I leave her office feeling much lighter than what I was feeling when I 1st walked in, there's the added bonus that her office is located directly across the way from one of my favorite stores..Target. Which means, that I get to do a little bit of "retail therapy" as well! ;))) FYI, there is on-site parking..both at Steffani's office AND at Target. ;) To sum it up, whenever I'm in need of extra assistance w/ getting my mind to be "quiet", it feels really awesome to know that I have Steffani Roller, LPC LCDC w/ Conscious Healing Counseling in my self-care mental health toolbox & I highly recommend that you add her to your "toolbox" as well. Till next time, ~Rebecca

From the owner: Welcome to Conscious Healing Counseling. Are you ready to learn coping mechanisms to help you…read morenavigate life's overwhelming challenges? Have you experienced a particularly distressing traumatic event in your life, or perhaps multiple? Or are you seeking help for a dear friend or family member? It can be daunting to initiate or return to therapy, but I see it as a courageous and critical step for growth and healing. I encourage you to connect.

I've been seeing Dr. Jordan for ten months and feel that she mixes equal parts neurological and…read morebehavioral research with genuine human warmth. Dr. Jordan offers me two types of therapy. Firstly, a traditional psychological approach based around an intellectual analysis of my problems. Secondly, an right-brained approach where a safe space is provided for me to feel uncomfortable emotions. This latter component has improved my life significantly, in terms of my personal and professional success.

Dr. Krista Jordan is an incredibly caring and skilled clinician, and I would recommend her to…read moreanyone seeking therapy, as well as to therapists seeking additional training. I worked with Dr. Jordan as a postdoctoral resident under her supervision from September 2017-January 2019, and am so appreciative of the guidance and knowledge she shared with me during that time. In terms of her work with clients, it is rare you see a therapist work with so much compassion, skill, knowledge, and flexibility. Dr. Jordan takes her responsibility to clients seriously, and it is inspiring to see the ways she goes above and beyond to ensure that her clients make progress and see positive change in therapy.

Thank goodness for St. Edward's Community Counseling Clinic!…read more Starting therapy is not always easy/fun, and finding the "right" therapist--one who gets you, understands you, encourages you, and gives you tools needed to make it through...It doesn't always happen, but I got so lucky/blessed to immediately be paired with Sam! Plus, I don't have insurance/am a self-employed freelancer, but you can't beat $15/session. So thankful for this resource!