I trust Precision with the maintenance and repairs on my 2005 Element. It is important to me to…read morehave mechanics who are certified Honda experts. Since moving back to Tucson almost six years ago, I have always gotten thorough, clear explanations of what they believe is needed and why, and reliable opinions on what work can safely be delayed a little longer. I had a small emergency recently with the car and they got me right in, even though they had plenty of other work to do. Professional and polite. I leave with a better feeling than I do after leaving a dealership service department. What a relief! Well worth the drive across town.

My family owns 5 Honda's, most of them purchased from Precision Inc., we always take our cars to…read morePrecision for service or routine maintenance. We love working with Dawn in sales and Mike and Enrique in service, they will always take care of us.

I needed to replace my car quickly after it was declared a total loss. Since I had a rental through…read morethem, these guys reached out and offered me the opportunity to check out their inventory. I was a little skeptical at first, but they made the process easy. I was able to test-drive two cars of my choice and ended up going with the second one. The price was fair, and the financing process was incredibly fast, one hour tops! My salesman, Brandon, was great! He was helpful throughout the process and was able to get me the lowest interest rate available. They also made things even more convenient by allowing me to drop off my rental car right there at the dealership. So far, I'm very happy with my new car and the overall experience. They made what could have been a stressful process smooth and hassle-free. Definitely a positive experience. So far, I'm very happy with my new car and the overall experience. Definitely a positive experience during a stressful time!

My family's experience was so bad, I had to write this warning so people can make an informed…read moredecision on whether they want to take the chance. My family and I have purchased three vehicles with Enterprise at the Speedway location in Tucson. In 2017, I purchased my first vehicle with Enterprise, and it was such a smooth and easy experience that when my wife was ready to purchase a vehicle in 2024, we chose to work with Enterprise again. The experience with purchasing my wife's car was mostly smooth, but we did have our first encounter with the manager of this location, Robby. I don't have enough characters in this review to give all the details, but long story short Robby displayed aggressive behavior in attempting to strong arm my wife into paying for something Enterprise agreed to pay for on the day of sale. After reflecting on my most recent experience with Robby, this seems to be a tactic he frequently uses. Despite the initial encounter with Robby, we were still satisfied enough with our experience and the cars we purchased to recommend friends and family to utilize Enterprise for their car purchasing needs. We were so satisfied that we decided to utilize Enterprise for a third time in 2026 to trade in my first vehicle and purchase a newer one. The sales representative we worked with was fairly new at his job, but he was an overall pleasant person to deal with. The representative made representations consistently via text and verbally about the amount that would need to be paid for the vehicle at close. Based on what was represented and agreed on, we decided to purchase the vehicle outright without financing as we had done with our last vehicle in 2024. After spending many hours in the Enterprise office getting the paperwork together, we confirmed with the representatives several times that everything was in order before finalizing the sale. The purchase was completed May 13. Sometime before Independence Day, I noticed that on June 29th I had missed calls from a number I was not familiar with. I listened to the voice message left by the number and discovered it was the sales representative from Enterprise vaguely referencing the need for me to complete financing on the vehicle I purchased a month and a half ago. This was strange to me as we had paid for the car in full. The following days I was also sent text messages and on the 3rd of July, while I was on vacation, Robby began calling me and my wife. My wife attempted to call Robby back on the 5th but was unable to reach anyone or leave a message. On the 6th my wife called Enterprise to figure out what was going on because it began to feel like some kind of scam was underway. Robby initially spoke with my wife and was extremely aggressive and disrespectful, speaking over her and insisting that we did not pay the full amount and actually owed them money. At one point my wife inquired why Enterprise was attempting to contact us over a sale which had been completed over a month and a half prior, and Robby falsely claimed that Enterprise had been attempting to contact us "for a long time." My wife corrected Robby that Enterprise had only contacted us within the last week, and Robby replied by stating "Oh I don't know I just found out about this recently." Which further fuels the suspicion that Robby is willing to obfuscate the facts to leverage the situation in his favor. His willingness to lie doesn't inspire confidence that he is representing the matter accurately. My wife attempted to communicate with Robby about the events prior, and he told us that his sales representative was new and made a mistake in how much he told us to pay. Robby began demanding we "make it right" and made claims of how "nothing in life is free" and we "have to pay what we owe." At this point my wife conferences me into the call and Robby grew increasingly frustrated with us, stating we needed "to make it right" implying we did something wrong during the sales process when clearly he was trying to shift blame for some mistake that was made on their end. Ultimately, we paid what was asked of us on the date of purchase, if there was a mistake on Enterprise's part, I'm unsure how I can "make it right", and I certainly don't appreciate being aggressively harassed on vacation or during my workday. I also don't appreciate Robby attempting to make it sound like I have done something morally wrong. I will never deal with Enterprise Sales in Tucson again as long as Robby is manager.

Punchline: just took my vehicle for its first oil change 3 months after purchase and the mechanic…read morewas swooning. He said every single thing on this car under the hood is like brand new and the motor surely doesnt have 150k miles even though the vehicle does. He literally said "where did you buy this? I would buy a car from them in a heart beat." Longer version: First off, I wanted to wait several months before posting this (hate seeing used car dealer reviews the day after a purchase!). My experience buying was excellent but more importantly the car has been excellent. I bought a 2006 toyota highlander with about 150k miles back in July. I since moved to chandler and brought the car back when I thought I had a headlight issue that in the end was just me not knowing how to use the car. Mike not only showed me how to use it (embarriaing lol) but when he realized I now live out of town and we miscommunicated about it (he thought I was just visiting chandler due to a poorly worded text on my part), he felt so bad he insisted I take $40 to fill my tank. That was so kind. Lastly the experience of buying the car was optional as well. No games or gimmicks, fair prices, and mike and his wife (sorry forgot her name) were kind and even told me to go home and think about it if I wasnt sure. Highly recommend.

Mike and Jaime are both gems! They are basically family now, especially since my whole family goes…read moreto them for our car needs! Mike likes to keep the old part to show what was wrong and what he changed. Prices have been reasonable and fair. Highly recommend!

Jennifer was great and was in touch with me regularly about the process. Very pleased with the…read moreservice and Jennifer

Just wanted to give a huge shoutout to Big Ray! He made the process of buying a car easy, fast, and…read morefun. Normally it's stressful to think about going to a dealership but I recommend him to anyone looking for a new vehicle with a fast and seamless process!

If there were 10 stars available, I'd give Allstate all 10!…read more I honestly don't know why anyone would purchase a car anywhere else in Tucson. I have gotten 4 cars from Larry at Allstate and my family all goes to him as well. They make the process easy, from finding the right car to the financing. Seriously, if you are in the market for a new or used car, give Larry a call and I promise you won't be disappointed.

This place is, truly, THE BEST!!!! I have NO hesitation recommending them. Pat is a gentleman and…read morehis business reflects it in every way. From start to finish, and since, I received better service from this place than the numerous NEW car dealerships I've dealt with in the past. I'm a fan and will not think twice to return when the need arises. (But that'll be a while--I've got an AWESOME car!) Many thanks, Allstate and Pat.

I had a great experience at Carmax. The saleman was knowledgeable and friendly. You might spend a…read morelittle more than another used car dealership, BUT the quality of vehicles at Carmax is so much better. Don't get burned, go to Carmax.

These people are very dishonest. I needed a new fuel efficient car- so with the low key reputation…read moreof Carmax, they were one of my first stops. I found a car that was very close to what I wanted and the physical location of the vehicle was in California. It was 161.96 to transfer the car from Palmdale to Tucson. I paid that fee on 08/31. On 09/04, I was notified that the car had arrived in Tucson. Because of the holiday, I called in on 09/08. When I was connected with a representative, they let me know that even tho I had paid to have the car transferred, the car was not reserved in my name and anyone could buy it. I let the representative know this was disconcerting because I was told that the car would be reserved throughout the process. When we began the "financial" process, it was determined that the rates I was quoted during pre qualification were not even CLOSE to what the real numbers were. If I had seen these numbers initially, I would have never paid to have the car shipped in the first place. This is classic bait and switch so they can get extra funding to move their inventory around. Fuel costs are high so they get extra money from consumers like me by baiting us in with unrealistic numbers on their "Pre Qualification". When the poor consumer learns of the "real" numbers, either they bite the bullet and pay, or walk away. I called in to their "Customer Relations" department and tried to get a refund. They laughed and told me there was zero possibility of that happening. I walked away and I am so glad I did. I did the deal with Carvana. The rates I was quoted with Carvana stayed true throughout the entire process. No bait and switch. And oh-- the downpayment was lower with Carvana and APR was a great deal lower. Skip this place. They are scammers. Do yourself a favor and either go with a old fashioned dealer or go with Carvana.

Can't say enough about Cactus Auto! I'd give them 6 or 7 stars if that was possible. They are one…read moreof two Kelley Blue Book (KBB) dealers that come up here in Tucson, when you get a KBB quote online. They gave me exactly the price that KBB quoted me on my 13-year-old Toyota Corolla. It was a seamless, quick process, and I walked away with a check for my car, and they even provided me a ride home. Shout out to Zander who inspected my vehicle, and had a check cut for me in less than 30 minutes. Very impressed with how easy he made the process. No sitting in back rooms and back and forth checking with a mysterious "sales manager". And no ridiculous lowballing on what was offered by KBB. Also, Vanessa was the one who answers the phone and I met her briefly as well. She's high energy and seems to have terrific customer service skills. Also met Tommy when I first arrived. Can't say enough about Cactus Auto and their professionalism, energy and eagerness to treat customers well. Pretty good chance you'll be treated very well there and be satisfied with the outcome!

Recently visited this dealership because I received a mail lottery ticket, and it stated I won a…read moreprize. When I went to the dealership, they tried using my confirmation code to match the number on the board and said I didn't win and said they also ran out of earbuds to give to people who didn't win. I stated that the serial number determines the prize awarded, but they disagreed, even though it says it on the ad. When I was getting ready to leave, another employee talked to me and confirmed that it is the serial number you need to compare to the board, so no one at this place has the same information theyre sharing to people. Regardless, I made sure to compare the serial number to the board and didn't see a match either for some reason. My question is, What is the point of having the lottery card game and saying you need to match the symbols if it doesn't mean that you're going to win anything? That's false advertising. Additionally, I also called the "winners call" number (since I thought I won something since I had a match across on the lottery ticket) and entered in my confirmation code, and the line confirmed that I won a prize and it's been reserved, but why even have that number and make the person go through all these steps if the dealership says you lose anyway? Your ad is incredibly misleading and if you made tickets for everyone to "win" just so that they could come down to your dealership for a prize that doesn't exist, then that is super lame. If this is how your business operates, I can't imagine what sketchy "promotions" you'll lie to people about in order for them to buy a car. TLDR; business sent out lottery tickets and I got all 6 in a row; called the line and it confirmed I won a prize, went to dealership and they gave me incorrect information and also told me I didn't win anything and they ran out of consolation earbuds.

MARCUS G. I recently…read morebought a Toyota Tundra Limited 4x4, and I couldn't be happier with the experience, all thanks to Ross Campbell. From the moment I walked in, he was professional, knowledgeable, and completely transparent. He knew the Tundra inside and out, perfectly explaining the 4x4 capabilities and all the premium features on the Limited trim without ever making me feel pressured. He made the entire negotiation and finance process smooth, straightforward, and surprisingly fast. If you are looking for a hassle-free truck-buying experience, go see Ross. He genuinely cares about his customers and delivers top-tier service. Highly recommended!

We recently purchased a 2026 RAV4. We worked with Royce Wiegand from beginning to end. Royce…read morecommunicated with us throughout the process. He was great! We went in to pick up the car and were at the dealership for 3 hours...a lot of sitting around and waiting. We very clearly articulated that we had financing set up elsewhere. We articulated this several times in the course of 3 hours. We were asked to complete credit applications for Precision even though we had financing elsewhere. We met with Gene Richardson to finalize paperwork. We declined extended warranties, signed paperwork and left his office. There was no further discussion about financing. I returned with a check from the institution where we had a loan only to find out that we had a loan through Precision's financing option. We had never discussed this with Gene and while we did sign paperwork, we trusted Precision's staff that they were giving us paperwork acknowledging our loan through another institution. Yes, Precision's financing option gave us a lower interest rate however there was NEVER any discussion that we were approved through Precision's financing. Unfortunately this experience has soured our view of Precision.

Marcus is amazing, communicates in a timely manner and very responsive. Marcus is very transparent…read moreand honest, will continue to request him as an advisor and my partner is even going to purchase her new vehicle through Mercedes Benz of Tucson because of how well the service team has taken care of me. Finn was also really great! He made sure that I was able to get situated with a loaner and drop off my vehicle even though I had missed my original appointment about 3 times haha. sorry!! Finn also conveyed all the appropriate information to the service advisor. Finn goes the extra mile to ensure clients are taken care of and I appreciated him as well! thanks guys!!

Great experience with the Mercedes service department!…read more My service advisor, Kayla was very communicative, professional, and kept me updated throughout the entire process. I really appreciated that they explained everything clearly and always asked for my approval before doing any additional work. No surprises, great communication, and excellent customer service. Highly recommend! Kayla has always been a top- notch.

Service advisor was awesome! Made sure my car was ready in a timely manner. Explained everything!…read moreGreat experience! Hope I have the same advisor next time!

Excellent experience, very pleased with knowledgeable, professional staff in purchasing new Honda.read more