Truly, truly outstanding. Cannot recommend this business enough. I highly suggest turning to Mr…read more Quick Pick before trying other businesses for your emergency car needs. Excellent service, know-how, and friendliness.

From the owner: I do roadside services at fair rate/ cheap price for Quick Quality Service in town. $45 Flat Fee &…read morefirst 10 miles are free ($2 ea after). Jump Starts & Tire Changes & Lockout Services & Gasoline Delivery & more in many cases a Tow isn't needed just call. I am the Owner/Operator so the service you get is what I would expect if it were me needing help, I also carry Antifreeze, Water & Oil, I have No Boss therefore I can and though I service a 30 mile radius, I am not limited when you can't find help near by. I'm a Veteran so whatever it takes.

Mark with Spartan Emergency towing got me and my van back to Kalamazoo when my transmission blew…read morejust as I arrived in Lansing. He was a godsend. Professional, fast, and smart. He knew what he was doing and saved my day.

From the owner: Jumpstarts, lockouts, flat tires, fuelread more

I had broken down on a busy intersection in Lansing. We called PJ's Towing and got a driver named…read moreShawn. He was fantastic, very professional and we enjoyed speaking with him on the ride back. If you ever need a tow, this company is great and will take good care of you. He was even able to give a ride home since I didn't have my truck. Extra fee, but worth it! I hope i don't need to use them too often but I will definitely use this company again if needed. They are prompt with answering the phone and getting a driver out to you. Fantastic experience, minus my truck.... We didn't use our insurance and the rate was way lower than I thought a tow would be. Services

True definition of service with a smile!…read more I was recently involved in a car accident, and there was a lot of confusion on the scene as traffic was busy and it occurred right in front of a high-traffic business on a main street. After speaking with the police it was unclear if I needed to call for a tow, or if he would. I called my insurance company and they advised to let the police handle it. I approached the officer once more and he provided me with phone numbers to a couple of different companies. After calling the first company, I wasn't optimistic about how the aftermath of this accident was going to play out. Next I called PJ's and from the moment they answered the phone, I felt relief and assured that everything would be ok. The woman that answered my call was extremely helpful and knowledgeable. She was also quick in gathering info and making decisions. She collected my payment info and assured me that I would be charged only once the car was picked up. About 5minutes after leaving the vehicle to seek medical care, the tow truck driver called and told me that they would not be charging me because car was totaled. He took the necessary info from me and said he would take care of the rest. I was elated to avoid the unexpected $100 expense the week of Christmas! I am thankful for PJ's for their service, care, and honesty!

My Daughter had a flat tire and was in a tight spot, We had an extra tire but not an extra rim…read more Even though they were busy, Brian offered to switch the blown tire and replace it. Free of charge! I'm not saying he would do that for everyone but he definitely offered to help my daughter out in a time of need! My extreme thanks to him and his character is off the charts! Thank you Sincerely Dennis Morgan

Service was done well, but very slow. I waited much longer and likely paid more than I should've…read morefor a brake job. Shop also failed to waive inspection fee until I went back and asked them to refund me the $80 which wasn't supposed to be included in the first place. Definitely sketched out about going again. Please check your invoice when your service is done.

I ran out of gas due to my gas gauge not working and they were very helpful and generous. Rebecca…read morecalled to confirm my location and was very personable and nice! Not long after TJ arrived, he was very professional and friendly. They really put customer service to the for front. All around If I break down again I hope I'm within their driving distance lol Thanks! I really appreciate yall

This couple is amazing. I rarely use my roadside assistance. 3 times in the past couple of months…read moreI've have to call. All 3 times this couple came to save the day. Most recently I blew a back tire. ETA from the insurance company 30-60 minutes. They arrived in 18 minutes, changed the tire and had me on my way. Customer service is top notch, they are friendly and remembered my kids names from the last roadside call. Thank you so much!!!!!!

I had a blow out on side of road on my way to work and Jacob stopped and helped me out !! Thank you…read moreyou saved the day Jacob!

I had a completely flat tire and was sent Lansing Towing & Recovery via OnStar then AAA…read more Clarence was their driver. He was very communicative, timely and patiently addressed all my concerns regarding moving my AWD vehicle with the aforementioned flat as a pancake tire. He even made sure that I could enter/exit his big ass truck safely. Five stars for his customer service.

Having formerly been in the property management business I utilized H&H regularly to keep my lots…read moreclear. The best part is that if I called them with four or more cars to tow they would send every available truck out to ensure nobody could escape after spotting the truck hooking up the first car. The trick is to pass through the lot while discreetly writing down plate numbers and vehicle descriptions, then call Parking Enforcement from a stealth location, then time their ETA just right with that of the wreckers. If done correctly the cars are hoisted the second the ticket hits the windshield. To those that think this is underhanded, that is what you get for your own underhandedness of parking illegally.

Not in the habit of offering bad reviews unless it is absolutely warranted…read more I was involved in a car accident. After dealing with police, the other driver's, insurance, etc it became time to call a tow truck for my vehicle. When I contacted H&H I explained my situation that I had been involved in an accident and was in need of a tow. With an audible sigh, the female that answered the phone asked me where I was located. After telling her, she replied, "like I know where that is. What is the address?!" I explained again that I had been in an accident and I wasn't sure the address but was at a major name car dealer in the area on a main street. She again replied rudely, "I need to know where you are if you expect my help!" I in turn asked her if I was bothering her or if this wasn't the normal function of her job. She slowly stammered that she just needs to know where I am. I politely ended the call by telling her I would call another company. In short, do better! Most people aren't calling for a tow for fun, usually something unpleasant has occurred to result in needing that service. So to be treated inconsiderately and rudely is uncalled for.