My mom was being treated for a severe UTI infection and kidney stone, and while we trusted Dr. Lai's plan, what followed left my mother and family traumatized. After her discharge, she continued experiencing significant symptoms that didn't seem normal to us, yet they were dismissed during her followup appointment. We trusted the guidance given, but in hindsight, we feel more should have been done to reassess her condition.
Keep in mind this was ongoing for over a month. After a procedure she had done she complained about not feeling well, she was discharged immediately without proper support even getting help from the cleaning staff just to get dressed. Within hours of being home, her blood pressure rapidly declined, and she went into septic shock due to the untreated infection the doctor was suppose to be taking care of during the whole month she had the stent in as well as the day of the procedure. She had to be rushed back to the hospital and admitted to critical care.
Seeing my mom go through something so life threatening due to the lack of care has been so traumatic for my mother and for my family. We truly believe more thorough monitoring, clearer communication, and better post-procedure care could have avoided this life threatening, traumatic event.
I share this in hopes that future patients receive more attentive followup and safer discharge care. No one should have to go through this. read more