Ni como recomendar esta clinica, llebe a mi hijo y le pusieron la vacuna equivocada, y despues de…read morequejarme la persona encargada trataba de culparme cuando trea personas de ahi savian esactamente lo que pedi y se hacian tonts lo bueno que no paso nada malo con la vacuna pero tengan cuidado

Horrible staff did not take in consideration the pain I'm in the MA that was assisting me wouldn't…read moreeven provide help with getting my medication instead she kept on making the same error without any resolutions. The doctor instead of actually helping me wouldn't listen to my symptoms hang up on me never received a call back from the staff to address my concern at this point. I'm not even sure how they stay in business. Still HAVEN'T received a call back from office manger to add to the inconsistency of the staff, they didn't even knowing the office supervisor's name at the front desk..

Dr. Vazquez has been my doctor for over 10 years now and honestly she's a great doctor. I've read…read moreother reviews on her and everyone talks about how rude her staff is. I haven't had an issue with the younger ladies there but her sister Lilia is unnecessarily rude. I've had to take a deep breath plenty of times to not step out of character on her because I'm trying to be a better person but people like that will test your patience. Listen, if you can get past her sister, she's really a good doctor to have.

This lady should lose her license or go back to get training. Staff is just as bad. They need…read moretraining with patient education, patient care, and sympathy. Do not come here if you have any serious health conditions. They will not care.

Review #558 None Elite Squad…read more What a great place.. if you're gonna travel and need that Covid 19 test in 15 mins ..I say come here... only $95 ..ofcourse you can get the free one and wait a couple days for it but guess what..No line and no waiting ..then again I could be Jinxing by saying that but Do it...highly recommended and 5 Stars all the way

Muy buena atención de todo el Personal, el aseo del lugar…read moreexcelente y muy buen servicio profesional

I been trying to make appointment with this doctor for months but those lady's in the from office…read morehave horrible customer service they tell you No the only take certain insurance.. horrible.. Dr. Frischer need to look into that.. This days is not to being picky with are health..

Have been seeing Dr Frischer-Ryan for over 6 years now and she, as well as the nurses and staff,…read morehave always been very helpful, supportive and caring. Dr. Ryan has also presented the best kindness, care, professionalism and knowledge that is expected in a doctor. She actually takes time to talk with you and find out what's going on with you. It's a discussion about treatment and not an immediate pill pushing doctor, which I'm grateful for. My previous doctor didn't tell me of an existing tumor on my kidney from 13 years ago. I changed doctors and she encouraged me to get tests done and we found the tumor. Surgery done, and I'm healing. She's through and caring and I can't say enough about her tenacity about caring for her patients.

Hands down one of the worst medical experiences I've ever had…read more From the moment I walked in, the energy in this office was tense and uncomfortable -- and it didn't take long to see why. The doctor was openly yelling at her staff in front of patients. Not correcting. Not guiding. YELLING. It was embarrassing to witness and completely unprofessional. If this is how she treats her own employees, imagine how little respect she has for patients. She herself was rude, dismissive, rushed, and cold. Zero bedside manner. No empathy. No patience. Just attitude. I felt like an inconvenience rather than a person seeking care. Watching someone berate their staff in a healthcare setting is a massive red flag. A doctor should create a calm, safe environment -- not a hostile one where everyone looks afraid to make a mistake. The poor staff clearly walk on eggshells, and it shows. Medical visits are stressful enough without having to sit in a room while someone throws tantrums and talks down to everyone around them. There are plenty of doctors out there who are professional, kind, and actually care about people. This is NOT one of them. Save yourself the frustration and anxiety. Don't come here. Go somewhere else. This doctor is awful, and this office is toxic.

Dr. Carnegie was truly the best doctor I could have asked for. When I was living in Downey in 2018,…read moreI was struggling with my mental health and needed a lot of support. She was there for me during some of the hardest times in my life and always showed compassion, patience, and understanding. Thanks to her support, I was able to get an emotional support dog, which made a huge difference in my healing and daily life. I truly love my dogs, and they continue to help me emotionally. I am so grateful for Dr. Carnegie and everything she did for me. If you're looking for a doctor who genuinely cares and supports her patients, I highly recommend her. Sorry, Kaiser is trash, no support.

Great neighborhood clinic. Very busy which means they are good. There's always plenty of parking in…read morethe front or back. Care quality is good and everyone is friendly for the most part. They are efficient and you will be out in 1-2hrs.

I was recommended by a friend who heard it on the radio and after checking the good reviews I gave…read moreit a shot. I wanted something easy and fast with no BS. From the beginning (and at the end) Esperanza Ruiz was professional and kind. The staff was amazing and only waited a few minutes, they took my vitals and why I was seeking help always nice and accommodating. I saw the doc a few minutes later and he checked me out and quickly diagnosed my issues and got me the medication I needed. I've never been to clinic that I was in and out in less than an hour. The place is clean, safe and easy access, so I'll recommend Clinica Mi Pueblo (Downey) to any with no or without insurance. Best, G Hernandez

This formal complaint to document a series of severe failures by your office that resulted in the…read moreinterruption of life-sustaining medication, unnecessary patient distress, and improper handling of pharmacy coordination and insurance requirements. This complaint concerns both process failures and staff conduct. On Monday morning, I contacted your office to address the urgent need for a prior authorization and refill of my prescribed medications. These medications are medically necessary for my survival--specifically insulin--and are not discretionary or available over the counter. During this call, I spoke with Josephina, who assured me that she would immediately contact the mail-order pharmacy, ensure the authorization was processed, and follow up with me. She explicitly stated that the matter would be handled and that I would receive a return call. None of these assurances were fulfilled. After two days passed with no medication, no confirmation, and no follow-up, I contacted the office again to request a status update. During this call, Josephina admitted that she had contacted the pharmacy a limited number of times and stated that she was "too busy" to do so on the day of my follow up call. This admission was delivered without apology or acknowledgment of the seriousness of the situation. At this point, I had already spent 48 hours in limbo regarding medication required for my survival. It is critical to note that I had clearly explained to Josephina that the mail-order pharmacy cutoff time was 12:00 PM, that insulin shipments could only occur Monday through Wednesday due to overnight shipping requirements, and that failure to meet this window would result in further delay and risk. Despite this information being clearly communicated, no action was taken. By the time I contacted your office again, I had been without insulin for approximately 26 hours. During my subsequent call, Josephina again stated that the issue would be resolved and that a coworker would send the medication to the mail-order pharmacy. I waited an additional two hours. When no confirmation was received, I contacted the pharmacy directly. At that time, Wanda, a representative at the mail-order pharmacy, informed me that only one medication was on file--and it was not insulin. At this point, Wanda remained on the line with me while I contacted your office again to resolve the discrepancy. During this call, I interacted with both Josephina and Araceli (Office Manager). The conduct I encountered was hostile, dismissive, and unprofessional. Despite being informed--by both myself and the mail-order pharmacy--that the insulin prescription had not been received, I was told the issue had already been "taken care of. " This assertion was demonstrably false. I had in my possession: Digital receipts from the mail-order pharmacy reflecting my visit and medications The mail-order pharmacist actively on the call Time-stamped confirmation from the pharmacy showing that insulin had never been received. My partner and the mail-order pharmacist were present for and witnessed the entirety of this conversation. Eventually, your office staff acknowledged that the initial prescription had been sent to the incorrect pharmacy. Rather than correcting this error, the situation was further compounded. Instead of properly resubmitting the prescription to the mail-order pharmacy, your office contacted a local retail pharmacy. My insurance does not cover retail fills for this medication, a fact that was clearly explained. I should not that the local pharmacy called to tell me directly. As a direct result of this action: The medication could not be dispensed. The retail pharmacy placed a hold on the prescription. My account was flagged for suspected fraudulent activity due to attempts to refill a mail-order-only medication at retail. When I relayed this information to your staff--while the mail-order pharmacist remained on the call and provided verifiable timestamps--I was met with further defensiveness, deflection, and what can only be described as active attempts to shift blame rather than correct the error. At no point did your office take ownership of the mistake. At no point was there a meaningful attempt to immediately rectify the situation. Instead, one error was compounded by another, resulting in nearly 72 hours of medication interruption, unnecessary escalation with pharmacies and insurance, and significant emotional and physical distress. I approached this situation calm, collected, and focused on resolution. I did not create this problem. I simply asked for a remedy. Your office chose deflection over accountability and escalation over correction. This complaint is being formally documented. If this matter is not addressed appropriately, my next steps include filing complaints with the Better Business Bureau, consulting legal counsel, and submitting reports to relevant regulatory and labor oversight bodies in California.

I am only rating the front desk staff member seated at the very front . She was not professional…read more After my appointment--which was excellent thanks to the friendly, welcoming, and professional nurse and nurse practitioner--Although I did not get to see Rodriguez during my first visit. I needed to schedule my next appointment, Instead of helping me quickly so I could leave, the front desk staff member(the one on the left after you enter) told me to sit back down in the lobby and wait, even though this was a simple scheduling request. I felt uncomfortable being asked to sit among other patients who were coughing, while she appeared to prioritize other tasks, such as entering information or handling unrelated work, over something that could have been completed in a minute. Also It is very hard to reach the office via phone, almost like they're not picking up the phone. Unfortunately, this experience affected my visit. I am only providing this rating based on that specific experience, not the rest of the staff. That said, the office is clean, and the nurses and nurse practitioners were very welcoming, friendly, and professional.

Dr Robert Wielenga, is a true professional & he knows how to treat his patients very well. My wife…read more& myself have been with him since 2004, never had any reason to leave his services.

I went a number of years back. The doctors office seemed busy and organized. Some of his other…read moredoctors/partners seemed too casual. Dr. Carolina Vasquez was great, an encourager, that was further back... This doctor saw the isolated issue, not how all things related to the whole as contributors or detractors from the illness. Visits left me feeling fractured and ignored. Sadly, the doctor went too far and got sarcastic and personal, belittling even. A bit disturbing and unprofessional. I don't need to bicker or argue to prove my authority over my body or my mind, or my worth. I've danced that nonsense with drunkards. After he expressed his irritation, I informed him I wouldn't be back. I hope his humility returns. Just because you work in a building with your name on it, doesn't mean you're carrying out God's purpose as He wills it. I hope things have changed-pride can quickly lead you aside, take care, Doc and exit that eddy in the river.

Dr. Hsu is the best doctor I have ever had. She is thorough, thoughtful, knowledgeable, and hard…read moreworking for her patients. She is keen and attentive to a patient's needs. Honestly, she's the first doctor I have had that has gotten my health under control since I've been under her care. Their office is beautiful and the staff is so caring and friendly. It's always such a pleasant experience coming to their office.

Dr. Hsu cares deeply for her patients. She goes the extra mile when other doctors can barely spare…read morefive minutes. Best doctor I've ever had.