They only try to upsell you and force you to pay for things you don't have to. The doctors at this…read morelocation keep quitting. I have been with them for 3 years and am on my 3rd PCP. They make me schedule an appointment (which you have to pay for) every time the doctor quits and you need a refill of your medication and upsell you. What kind of doctor makes you come in (and pay for a visit) every time you need a refill? What a scam! They were recently bought by Amazon so be prepared to be treated like nobody and be asked to pay for and do things you do not need. I totally see why their doctors keep quitting... I don't blame them!

I recently switched over to One Medical from Kaiser. My employer added the One Medical benefit as a…read morepart of our health plan. I'm so happy I switched. One Medical follows through as advertised - easy to book, quick appointments, easy to use app, welcoming staff, mental health resources, primary care that looks at your whole health, and beautiful offices. Jenny is my primary care and she is very sweet. I used to hate doing yearly physicals, but now it's something I look forward to going to because it feels good to be on top of my health and I genuinely feel like my PCP is just wanting the best for me. The front desk staff was extremely friendly as well as the nurses. Appointments started on time and I was in and out all within an hour. I highly recommend them!

Dr. T is a blessing. So glad I waited to see her. Like no other doctor. She should be writing…read morethe protocol for our medical schools.

Today I learned Dr Thaik closed her Valencia office down and is no longer available for care after…read moreweeks of my medical supplier trying to contact her office to no avail. The office never notified any of her patients even though I spoke with someone there YESTERDAY. She responded to my email this morning in such a cavalier and insulting manner I am still in shock. What kind of Dr ghosts on their patients in the middle of care like this? She brings up her old NP that left in July- even though I've known this and we've spoken about it since the NP left. This is not prioritizing patient care. Imagine waking up to an email response like this?

I am writing to express my profound gratitude for the exceptional care my mother received from Dr…read more Heartfield, who recently performed surgery on her. From our initial consultation through the post-operative care, Dr. Heartfield demonstrated remarkable skill, compassion, and professionalism. My mother, who is 79 years old, is recovering beautifully thanks to their expertise and care. We are truly grateful for everything they've done to ensure her well-being. We thank God, Dr. Heartfield, and his team. Lucia Linares and Ivonne Linares

I wish I could give something lower than one star, but there's nothing lower, unfortunately…read more I had an appointment with doctor Heartfield on July 15, 2025 I booked this appointment two months in advance because there was nothing available sooner. I took the day off work to make sure I made it to my appointment in time, to my surprise, when I arrived, I was told by the receptionist that someone had called me sometime in June to inform me that doctor Heartfield wouldn't be available the day of my appointment. That was a total and lame lie!!! No one called me. As a matter of fact, I called the Thursday before to confirm my appointment for July 15 and I was told that I was set for my appointment. Needless to mention how upset I was!!!!! Will never return to this doctor office again because obviously they didn't care that I had to miss work for a doctor appointment that never took place!!!!

I waited two hours from my reservation time, but they sent me away with someone who said I couldn't…read morespeak English or Spanish. This feels like racism

STAY AWAY FROM THIS OFFICE! While I understand not every office will have a translator, every…read moreoffice should come with a receptionist that's patient and understands when there is a massive language barrier. My dad has been going to many different offices the past few months and I was unable to attend his visit for an appointment he had with Dr. Kuettel. First off, the appointment set out for 9:30am, I received a message on my phone that only stated the confirmation date or to reschedule. They made my dad wait for an hour and a half, only to be told "yeah you need a translator", FINE that's okay, but what was NOT OKAY was lack of respect for his language barrier with the receptionist. She was mocking him and ignoring him despite his plead. This wasn't a Karen situation, you're dealing with someone that CAN NOT SPEAK ENGLISH! Save yourself the trouble and stay away from this office if you value your time. That receptionist needs to find a different job. This office is SO UNPROFESSIONAL...

I came in today to get my intermittent paperwork renewed since it's an annual thing I need to do…read morefor work. I hadn't had a problem the pass few years with my doctors from pih till today. I normally get it for my menorrhagia which affects me physically & mentally. I have anxiety & depression so when it comes monthly it's even worse for me. Dr. Martin T Sechrist literally tells me to get on birth control to control it, I tell him it doesn't help. I've done pills, patches & the nuva ring. I've had this problem since I was 13! I know it doesn't help! I don't even want to get on birth control. HE WOULDN'T ACCEPT NO, Instead he continues to say I haven't tried the right one. I've never felt so pressured in my life by any doctor to do something I don't want to do, I tell him he's making me emotional. I start feeling stressed, frustrated, ignored, literally everything! I begin to cry because he's not listening to me & continues to pressure me into seeing my obgyn to try all sorts of birth controls because apparently I haven't had the right one. Why isn't he listening to me!?! He then tells me he can't help me since I don't want birth control! He walks out with my paperwork. A girl comes in a bit after & gives me a follow up appointment.....for what!? I tell her he has my paperwork, I want my paperwork back. He comes back in, gives me my paperwork & says he didn't mean to make me emotional. If you didn't, then you wouldn't have been repeating over & over I need birth control. Instead you ignore your patient! I begin walking out saying that's a lie, you're trying to force me to go on birth control when I keep saying I don't want it. As I'm walking out saying he's a liar, HE LAUGHS!!! YUP HE LAUGHS!!! AS IF EVERYTHING THAT JUST HAPPENED WAS A DAMN JOKE TO HIM! I know for sure next few days this is going to be bothering me, I've been crying in my car since I left! I don't feel safe going back here for myself or for my child!

I went in to have my first well check since the pandemic in May 2023. They took my vitals and I…read moreanswered all of the standard health questions. They gave me paperwork to go have my bloodwork done at Unilab, which is now Quest. There's a large group of interns at this practice that work under Dr. Seachrist and Dr. Schneider. The intern that gave me my paperwork apparently coded the bloodwork to be done with the wrong codes. It was billed as routine. Medicare denied the claim as did my secondary insurance. Early February 2024 I received a bill for close to $500 from the lab for my bloodwork. I called the Quest billing department, they stated that it was coded wrong and that was the reason Medicare denied my claim. The lab billing department gave me 45 days to clear it up with the doctors office. I took my paperwork (medicare billing summary and a copy of the lab bill) in to the doctors office had the front office staff person make copies, told them what the issue was, and asked them if they would help to take care of/resubmit with proper codes, etc. I left my phone number and all my information. This was the end of February 2024. I have heard nothing.. so I called two weeks later. No one was available to take my call and my wait time was going to be 79 minutes. I left another message. No return call. I decided to write a letter, directly to Dr. Sechrist...maybe that would get better attention and get the ball rolling in the right direction. No response, no phone call, nothing. I don't have that kind of money. I've never had my bloodwork denied by my insurance before. I never received my results from the doctors office. They told me if I heard from them there was an issue, and if I didn't hear anything that was good news. This is not a good way to run a medical practice. I do not recommend this medical group.

Been going to Dr. Wahbah for a few years. She is very curtious and takes time to review post and…read morecurrent concerns. The office and nurses have also been friendly and professional.

Finding a doctor that makes me comfortable is rare. Since leaving my pediatrician, I had let to…read morefind a regular doctor who made me feel like they cared about my concerns. Dr. Wahbah is great. She is down to earth and has great bedside manner. She's very professional but definitely makes me feel like she's a real person with a sense of humor. Finding an appointment isn't a problem and her office is clean and organized. They have even gotten rid of all the paperwork and do all their records on a laptop. Very cool. My prescriptions can now be faxed downstairs to the pharmacy at the ground floor through her laptop. If you are in need of a great doctor in Whitter, Dr. Wahbah is the way to go.

Saw Dr. Shouhed three years ago and it greatly improved my quality of life. My GERD symptoms were…read moredebilitating and now I sleep easy and can eat just about anything I want. I've been able to maintain a healthy weight and I have no noticeable scars which is awesome. Great doc with great team.

We reached out a few times, but he will Not read the CAT Scan that he asked us to send, and that we…read moresent, because they misclassified it as an ultrasound before the appointment, and so now he wants us to wait many months until we do three more tests to look at it, and so we don't know anything at all, after waiting months for the first appointment. Instead of doing that, they spend time writing this false general statement. It's not right.

A very nice doctor. He is so professional and caring. Very pleasant personality. For so many years…read morehe helped me with my health issues

Staff is really nice. Dr Dennis riff himself does not care about you. Came in with really bad…read morestomach pain and i can barely ear ANYTHING. You know what he said to me that it was? Anxiety. Going to the ER 4 times and he just said anxiety was the issue. I had to ASK what was wrong with me because initially he didnt even explain it. All I'm saying is that if you really want to learn about your health and actually figure out everything that's wrong with you go to another doctor instead. Dennis riff does not care