I had a really good time! Doctor was really good. I did…read morehave dry eyes for a long time and finally a doctor addressed it without just tell me to use eye drops. I will be returning for a dry eye treatment (IPL). Staff was excellent helping me with my glasses and explaining contact lens coverage to me through my insurance plan.

A first visit charges $120 extra for a contact lens evaluation, no matter how long you have been…read morewearing them. Each additional year has an $80 charge for contacts. This is a total ripoff. Unless there is a very great need, measuring for contact lenses is very little extra labor. Training for first timers could take a little time. But there's no need to charge again.

I have been going to North Suburban Eye for many years.I always feel special, informed in the…read morelatest technology and never rushed.The staff is always friendly and makes me feel that my appointment is the one that matters and they are focused on me.I couldn't pick a better dr then Dr Rita Cherian. She is immediately engaged without being overwhelming. We have a one on one conversation and I leave feeling content and totally informed . I know if I have any further questions, she and entire staff are there for me.I look forward to my appointment.

From the owner: Welcome to North Suburban Eye Associates! With offices in Wakefield, Beverly and Winchester,…read moreMassachusetts our eye care practice is dedicated to excellence in ophthalmology and to providing services in all areas of ophthalmology. Including; cataract surgery, LASIK eye surgery, glaucoma treatment, retina eye care, and even pediatric ophthalmology focusing on children's vision. Led by C. Douglas Evans, M.D., Kimberly Mooney-McNulty, M.D. and Sandra Hu-Torres, MD our staff is not only vastly experienced but also well organized to handle a complete range of vision related problems. If you are located in the North Suburban Boston area and seeking excellent ophthalmologists you will find this at North Suburban Eye Associates. Whether your eye care needs are routine or complex, we invite you to schedule a convenient appointment at North Suburban Eye Associates. North Suburban Eye Associates serving the greater Boston area, adheres to the highest standards of quality and a firm commitment to our patients. Our goal is to educate each patient, to ensure you make informed decisions regarding your eye care.

I came to Medford Optical on the recommendation of a good friend, and I had a great experience with…read moreUmberto Rossetti, optician at Medford Optical. He is professional, knowledgeable, and took the time to ensure I found the right frames and that my glasses fit perfectly. He exemplifies exceptional customer service, making the whole process smooth and comfortable. It's obvious that he genuinely cares about his patients and takes pride in his work. Chandra Richardson, the owner of Medford Optical and an optician, is also extremely helpful and patient when addressing patients' eyewear needs and concerns. I am now a returning customer ten times over. I highly recommend Medford Optical to anyone looking for quality eye care and outstanding customer service.

It took 4 times to try to get my glasses right!!! Uggg. Lines?no lines? doesn't matter if I can't…read morefocus and see wearing the glasses. I tried to explain that the prescription must be wrong! No attempt to reexamine. Frustrating as all get out!! I finally gave up..took the glasses and put them in a drawer I'll donate Big waste of time and money They just don't listen!!

I was introduced to Dr. Sheth after being rejected for traditional LASIK due to thin corneas. After…read moretwo years -- I went to Dr. Sheth for a second opinion. He informed me about ICL Surgery, which I was a candidate for and would correct my eyesight and remove the need for contacts. It is slightly more invasive and time intensive than LASIK, however Dr. Sheth and team made me feel comfortable prior to, during and post-surgery. 2-3 months since and I am still doing great with no complications. Dr. Sheth is only a text away if something does come up, which makes me feel secure, given I live in NYC over 4 hours away from his office. My only criticism is in-line with other reviews regarding wait times, but it was only an issue a few times and shouldn't deter those looking for a strong surgeon from a consultation. Thanks Dr. Sheth & team for giving me a solution where others could not.

Great at wasting your time!…read more When speaking with the person that makes appointments I was assumed that they take VSP. Upon arrival for my appointment, they informed me that they are out of network for VSP. I mentioned that the person that scheduled my appointment assured me that they take VSP, they said then said that they do. They told me to pay for the appointment then and they would give me a receipt that could be submitted to VSP and VSP might reimburse some portion of the visit. Obviously, they are out of network and don't take VSP. What a waste of time. Not fun getting jerked around either...

I recently had my first appointment at Lexington Eye Associates and was really pleased with…read moreeverything! First off, they were super flexible with me when trying to get an appointment. The women in the front office were super accommodating to my schedule. I ended up even being a few minutes late because of traffic but was seen right away. Dr. Russo did my contact lens exam and Dr. Lazzarra conducted my eye glass exam. They were both really nice, knowledgeable, professional, and quick. I was in and out of there in no time. The office is located right on Mass Ave in Arlington. There is parking on the street and they have a parking lot. Lexington Eye Associates is a fantastic place. I have also heard great things about their Lasik treatments which is always a plus.

The billing department has been completely unresponsive and unhelpful. I have called four separate…read moretimes requesting a receipt for an appointment, and each time I was assured that it had been emailed to me. More than a month has passed, and I still have not received it. I also left a voicemail for the billing manager, but my call was never returned. It's disappointing that such a simple request has gone unresolved despite multiple follow-ups. Basic courtesy, communication, and customer service seem to be lacking, and this experience has been extremely frustrating.

I was pleasantly surprised with these guys. My usual were doctor couldn't see me for months, due to…read morecovid I assume. I was looking for a closer eye doctor anyway since mine was a hike. The last time I tried I ended up at a place that cared more about selling than my eye care. I won't name the place but they wouldn't allow me to take my prescription anywhere else for contacts or glasses. I had to buy them there for 3 times the price according to them. It was a huge ordeal and I'm glad that's over. Different story here! I made an appointment online for a few days out. Pretty seamless process. Upon exam they were very concerned about covid and had all precautions in place. Contact lens Exam was great and they even made me glasses in 5 minutes! Very friendly and courteous group of people. I would recommend them to anyone.

My daughter has been wearing glasses since she was 8 years old, and with him it was an…read moreextraordinary consultation, a lot of patience and dedication, thank you for the care and professionalism!

I was a new patient today, first time in. I was really happy to get an appointment as I just called…read moreyesterday. While I was filling out the paperwork, I witnessed the receptionist, Anne, personally calling Tufts to help a client figure out her insurance plan. She was on the phone for about 10 minutes, then guided the woman through the next steps (calling MassHealth) in the office. I was very impressed with her generosity and specialized attention (we all know how hard insurance companies are to talk to). I went in for an eye infection and the doctor was nice and listened patiently while I gave him all the information. He checked out my vision, put gels in my eyes to see unhealthy spots on the surface, examined the oil glands around my eyes, dilated my pupils for testing, and took photos of my eyes for glaucoma testing. There was no co-pay or fees when I left, so I guess my insurance (Tufts Health Together) covered it all. The only feedback I could give to improve this practice is to give out those cheap paper sunglasses to patients if they get their pupils dilated. If I didn't have my own sunglasses with me then the sunny walk home would have been painful!

I've been seeing Dr. Saragas for five years now... I first went in with a large Chalazion that he…read moresurgically removed for me with 100 percent satisfactory results. Unfortunately for me, that was only my first Chalazion of many and I eventually developed Blepharitis, which I see him for every 3-6 months. Over the course of the last five years, he's worked with me tirelessly to find relief for my condition & symptoms and never makes me feel self conscious about my relentless push to find a viable solution. He has a great manner about him, tons of insight and always thinks of different approaches when things aren't working and celebrates when things are. My condition has ups and downs, but I can always call at any time and they'll do their best to get me in as soon as possible. Thanks to Dr. Saragas and his assistant Anne for being on my team to help me battle and hopefully win my fight against blepharitis and chalazions.

I just did the math, and realized that I had surgery at what was then known as Massachusetts Eye…read moreand Ear Infirmary, 38 years ago; my surgeon, Gregory Randolph, MD, and MEEI staff were fantastic, then; I was entirely cured by Dr. Randolph, and I've remained that way for 38 years. To say that I am a grateful patient, is an understatement. Here I am, 38 years later, and I remember Dr. Randolph's care, expertise, thoroughness, compassion, and concern for my well-being. Little did I know, then, that Dr. Randolph would become one of the leading thyroid surgeons in the WORLD. I've been back to Mass Eye and Ear several times, since then, to see a variety of specialists in ophthalmology, ENT, Facial and Plastic Surgery, and optometry. Every experience was over the top, and what you would expect of one of the preeminent eye, head, and neck hospitals in the world, and one of Harvard Medical School's flagship, teaching and research hospitals. In December 2025, I fell and had multiple injuries, including a fractured nose. Rather than see a plastic surgeon, who treats patients from head to toe, I opted, instead, to be seen by a Facial and Plastics Surgeon at Mass Eye and Ear. I was referred by a friend who is "in the know" in Boston medical circles, to Dr. David Shaye, who took outstanding care of me, and who managed to work some miracle in the Operating Room, where he returned my crooked nose (from the fall) to its original shape, without any incisions (or blood). Recently, I was seen for an annual eye exam, by optometrist, Dr. Leah Margolis, who performed the most thorough annual eye exam that I have ever had. Dr. Margolis' care, was consistent with her thoroughness and efficiency. She came up with a brilliant solution for my reading, that was a one-off, stroke of brilliance. I don't know how Mass Eye and Ear, Massachusetts General Hospital, Brigham and Women's Hospital, and Newton Wellesley Hospital do it, but they are the best of the best, and they have the best doctors, nurses, and other clinical staff (most notably, PA's, NP's, and CRNA's).

This is the best hospital for eye service. I cannot rave enough about my care. While the office…read morestaff can be difficult to work with regarding appointments, the care is above and beyond and I would not go anywhere else.

The staff at this location is excellent! Carolina and Jaime go above and beyond for members. Jaime…read morefixed my glasses, the whole string was falling out and pretty much I though would have to buy a whole new pair. She saved me a ton of money! Carolina picked out some really great frames for me and told me that next week they are going to have all new frames and she is going to style me up and update my look! Great prices on the lenses for the quality, I have shopped around and will not go to Lenscrafters again. Thanks Bjs optical!

No one had written a review for a long time, so I like to say…read more They are the best; The digital Optometry Doctors are amazing (Booked every hour) their Opticians have more than 25 years of experience in the optical field and they try to accommodate Spanish and Portuguese speaking patients.