In a word everything! I was told a week to get a watch…read morerepaired and it was almost 3 weeks and my calling them 2 times before it was finally done. It's a small shop that seemed sketchy and I didn't get a good feeling from the start, wish I never went there.

Staff and owner are very kind and courteous. They are very…read moreknowledgeable and they are not trying to rip you off Don't waste your time going to the jewelers building. This is the place to go.

I recently had the pleasure of working with Morgan Jewelers and I am beyond impressed. I needed a…read morecustom piece of jewelry on a very tight timeline, and they went above and beyond to make it happen. I brought in an engagement ring that I wanted to redesign + reuse some elements of it to create my wedding band - complicated to say the least, Morgan Jeweler's made it easy and it was reasonably priced! From the warm welcome to the patient design process, their attention to detail was outstanding. The final piece exceeded my expectations in every way. If you're looking for a jeweler who is skilled and truly cares about their clients, I highly recommend Morgan Jewelers! Their exceptional service has made me a loyal customer for life. Thank you for creating something truly remarkable!

Can I give 10 stars?!?! This place is wonderful!! I needed a watch battery replaced today, and they…read moretook me right away and replaced the watch battery within about 10 minutes. Then when I went to pay, I was told it was only $4!!!! The two men working there were very friendly and helpful. I will absolutely be a returning customer. Spread the word about this spot. It is a gem.

The owner has been there for over 40 years. He is very friendly and is a fair business person. The…read moreplace is not fancy and a bit scruffy, but they are good people and we like to support local small businesses.

I had jewelry repair done at Sassoon Jewelry. I would…read morerecommend Sassoon Jewelry to family and friends as well as anyone reading this review. Arthur did a great job repairing my jewelry. I had a new lobster-claw clasp done on a beloved necklace , I was pleasantly surprised by the difference in the cost from the last place I brought it to. I also had a bracelet repaired and I'm very pleased with the results and cost of the repairs. Thank you Arthur ! I will be definitely bring any future jewelry repairs to your shop. Thank you

This business is awesome. I brought my rings to be appraised and I had jewelry repaired there. Also…read moreI brought my rings to be polished and redone to look new again. I recommend this business. Very friendly and professional. Reasonable too. I had a great experience there.

Love this place!!! Greg helped me design jewelry that fit my…read morebudget and matched my wardrobe. If you are tired of going from one store to the next searching for the perfect jewelry, then come here and get custom made pieces that suits your taste. They also repair jewelry as well.

The couple were attentive, patient & genuinely caring about our needs. We're from San Diego, CA &…read morevisiting family in Wilmington, MA. Sister's hubby (in SD, CA) found this place on Yelp & asked us to stop here for the wifey to make the purchase of her choice.

This is the 2nd time I've had excellent, quality service from this jeweler. High quality and very…read morereasonable prices. Forget the big jewelers with the high overhead, the cost of which is passed down to the consumer. Highly recommend Simms.

The best in the business. The most reasonable price you will find for repair on the eastern…read moreseaboard. Strictly professional, understanding, and truly knows the business. I went here for a quick repair (broken chain link) and he quoted be notably lower than any other jeweler, with a better turnaround time than anyone else. Good selection of pieces on hand. Also, resized watch for me on the spot at no charge, just a great guy, and great people to do business with.

I need a batteries for three watches. I brought them in and Paul did them on the spot. No dropping…read moreit off, just waited a few minutes, and very reasonably priced. Excellent service, like you used to get years ago in stores. I have a bunch of rings to be resized and I will be bringing them in.

i went to the Saugus location. when I walked in Kayla came right over to me. I explained what I…read morewas looking for and a $ limit (tennis bracelet) . Kayla worked with me, explained everthing. and helped me find somethong I really love!!! customer service is great!!! I would shop there again!!!

Every girl loves jewelry ,, But beware jewelry that should…read morelast more than three months if it happens to be a defective clip they do nothing ???? If I happen to have a small peice of it left dangling maybe they could replace ??? Ok now I'm out 180 and the pieces that I bought wear not cheap !!! Also these clips are suppose to make the pandora stronger ok if they worked !!! Don't buy them they will fall off!!!!!

5 star experience! Greeted as soon as I walked in and immediately taken care of! Needed my watch…read moreresized and they did it in 10 minutes. I went to the jewelry store where I had it serviced and they told me to schedule an appointment. So happy I found Peroni's and will definitely be back again!

Took a Citizens watch in to have the battery replace. Got home and realized that the watch wasn't…read morerunning. Decided to go to another jeweler. Found out that they replaced the transistor with a battery. the incorrect replacement caused internal damage. Decided to send to watch to Citizen. The fix will cost $185. The employees are very attentive, professional and courteous but I won't take anything that needs to be fixed there.

Count your fingers when you leave this place. They will quote you one thing on the phone, then…read moreapply a different metric when you go in.

Friendly, pleasant and easy to work with. Iv'e sold coins here and bought watches. Love this place…read moretravel an hour to visit them!

After the passing of my grandmother, she had left me a diamond ring. It took several years to…read moredecide what to do with it, Renaldo at Art Gold in Everett mass helped me design and create the most beautiful and economical real diamond ring that I could of ever hoped for. His total professionalism and honesty as well as his genuine concern for the fact it was my grandmothers has made it to be not as a jeweler but a personal friend. If you ever are looking for a jeweler, you will not find a more honest and caring jeweler than Renaldo.

A battery for a Timex Watch is 30 dollars. Wow, expensive…read more The battery costs 5 to 7 dollars retail. It took less then 3 minutes to replace it. A generous profit is 20 dollars. But they charged 30. I buy gold gifts for my grandchildren, but it won't be here