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    Jarrett-Gordon Lincoln

    2.9 (49 reviews)
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    Jarret-Gordon Ford Winterhaven was a great location to make my trade-in/ new truck buying experience simple and stress free. My sale rep Victoria was amazing to work with even though I asked her to test drive multiple vehicles, she happily helped and had my best interest in hand never pressing me to make a deal! This location also had the lowest prices in my area that I researched for new trucks with all that I looked at being right on the MSRP level. Lastly, Victoria was also a huge help post sale in personally finding my garage door opener I left in my traded in vehicle a week after my purchase and got me scheduled to correct a very minor scratch that I found on my truck at no cost to me. She made my experience and I highly recommend working with her if you are thinking about a new vehicle at this location.

    Love my Certified Ford Edge
    Charyl S.

    Hands down, the best car buying experience I have ever had. Before coming here I went to a couple other Ford dealers. The salesmen were friendly but we couldnt agree on a price for their vehicle and the amount they offered on my trade was insulting. Plus it took forever! After work the next evening I called Winter Haven Ford. I spoke with a salesman named Dennis. I explained what I was looking for, how much I had to spend and I had a trade in. He called me back 5 minutes later to say he had something I may like. The hubs walked in a few minutes later. We headed over to Winter Haven. The Edge Dennis told me about was sitting out front of the used car building. I gave him my keys so they could get they could get it appraised. We drove around for 10 minutes and headed back to the dealership. 15 minutes later they show us the numbers and we could not have been more pleased. We told Dennis we would be back the next afternoon to sign on the dotted line. I financed my vehicle through Capital One Auto Finance. They mailed me a blank check to use at one of their approved dealerships. As long as the check was written for no more than what Capital One agreed to finance the check would be cashed. I tell you this because two dealerships told us they had never heard of such a thing and therefore it wasnt going to happen that way. The check arrived via Fed Ex Wednesday morning. We headed back to Winter Haven that afternoon. My Edge was detailed and waiting for me. I wrote out the check, signed all the paperwork and within 30 to 40 minutes were on our way. Thank you, Jarret Gordon Ford. Side note, The hubs has had his F-150 serviced there. I highly recommend this service department over any other Dealership.

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    Ask the Community - Jarrett-Gordon Lincoln

    Review Highlights - Jarrett-Gordon Lincoln

    Thanks to Chuck and Jeff Rogers in finance for making it all happen, and quickly.

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    Central Buick GMC

    Central Buick GMC

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    Website has a little option for price change alerts. Pricing was way too high and clearly part of…read morethe incorrect "market pricing" that dealers use as tool to boost pricing. So signed up for unit to see if pricing settles to fair value. Immediately comes the sales email. Your personal contact. Warn them not to discuss "market price" and do not contact if current price is their mandatory price. So ... next comes a buyers order with the "market price" that was already declined and the two extraneous fees including their prep handling fee. Good bye .... Blocked. Why can a car salesman not offer a true retail experience. Stop the BS and games. Do you buy any other item of value, Perhaps furniture , where they add all these items outside of taxes and come up with a much inflated price ?? And then suggests the market dictates it.

    *** BUYER BEWARE *** Do Not Buy a vehicle from these liars !…read morethe sales manager Went back on our Deal at the very end , even after I had text messages showing what was discussed and approved, I drove past a couple of other GMC dealers on my way to Central Buick GMC , only to be lied to and treated poor, After the salesman "James" said we were ALL Good on the deal .... they lied right to my face and salesman "James" was forced by the manager to lie to me about my trade . Again , I have text showing we were in agreement ! TERRIBLE BUSINESS, TERRIBLE CUSTOMER SERVICE !! be AWARE AND TAKE YOUR BUSINESS SOMEWHERE ELSE !

    Hill Nissan - New 2019 Nissan Altima

    Hill Nissan

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    While traveling south from Illinois to Winter Haven, we noticed our 2015 Nissan Armada no longer…read morehad heat. We called on a Friday and were able to secure an 8:30am appt for Monday morning. Similar to a regulator, the blend door actuator was malfunctioning and needed to be replaced. A part was expedited overnight and repairs were completed the following morning. Back in service and professionally repaired on 12/23/2025. No way we were returning to Chicago, over New Years, with no heat.

    Worst experience from any service department i've ever had. I would not recommend this to my worst…read moreenemy. We dropped the car off for a cosmetic issue under warranty and also asked them to do an oil change and tire rotation. They never did the tire rotation, but told me they did do the rotation when we picked up the car but did not give us any paperwork when we picked up the car, only a receipt for the charges, they hit the card for. We had to bring the car back because the cosmetic damage part had to be ordered. When we did, we asked them to check the tire pressures because it doesn't seem, they checked that when they did the tire rotation. When we finally picked up the car, everything was done.We looked at the paperwork they gave us and it shows they never did a tire rotation.I brought this up to joe the service advisor he said, no, it doesn't look like they ever did that.I said, why not?They were told to do that, they told me they did do that on the first trip. We went back and forth and I found his answers worthless. I feel the service advisor is very incompetent. Since he couldn't do a simple thing like the tire rotation on the paperwork, they only did the oil change. While I was arguing with him over this, he said, I would have to talk to the manager.A Joe Colon, but he's not there today.I'd have to call on monday as it is I was very busy at my own job monday so on tuesday, I called and of course I got voicemail not joe himself and I left a voicemail. That was tuesday 5/12 I have not heard anything back since, never received a call back. I cannot stress enough to make sure you get paperwork whenever you pick up your vehicle and make sure services were done. Because if not, they will keep leading you on and then you have to make another trip.And another trip and another trip in.

    Johnny's Automotive - Mission statement

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    (69 reviews)

    EXPERIENCE. This is…read morewhat this auto mechanic place is truly about. Dealerships , Car Mechanics are known to be scammers especially when you are a woman having your car checked out. I read reviews re: this place and based on the reviews locals referred people here for auto work . They mentioned alot on the customer service and that their pricing is similar to dealerships. I was on my way to the car share meet up spot this particular morning and my car started to give up - I had this check engine light icon on for a while but the honda dealership (WINTER HAVEN) checked it out sometime last year and it was temporarily off from the dash board but after paying $1k for them to "diagnose" the issue - the light went back on and I gave up. A few months ago my car started jerking at times when I accelerated. But this time the morning of when I was heading out - the car just gave up accelerating. Thank god I was still able to bring my car back to my driveway at 5 MPH. Called AAA and towed my car to Johnnys which they open at 730am. Upon arrival - I seen this location before passing through haines city - But never thought my experience here was 5 stars. When the tow driver was releasing my car - One of the staff asked me - We can give you an UBER to drop you home and pick you up when the car is ready. DEALERSHIPS NEVER OFFER FREE UBER TO THEIR CUSTOMERS not from my dealership! This UBER was out of JOHNNYS automotive EXPENSE! The place looks like a half barber shop and Fords Garage and Cracker Barrel feel. They had rocking chairs seating in the front along with tables, mini golf to play with for downtime while waiting for you car to be fixed etc. They were open slightly before 730 and was welcomed by 2 employees - The inside of this place was clean - smelled good - Very americana - they seem to be a big fan of the sheriff of polk county since you see a poster of him on the door in front of the massage chair area LOL - So u can tell they support locals from businesses/organizations and of course customers. They offer a massage chair which I used and abused LOL There times I caught myself snoring. They offer a section where you can charge your phone, Also a section where they offer array of drinks in a chiller (water and soda cans) - Fresh coffee (NON KEURIG) - Cookies, Pastries, Chips, Beef jerky amongst the snack options that were displayed. A roll of paper towel stand for any messes while snacking. The small details of this place was pretty awesome from the entrance door handle to the decor inside. So while they took in my car to see the issues - I sat in one of the cushioned chairs by the entrance windows - And I was falling asleep. One of the staff said to me - there is a massage chair in the back you can lay there and sleep if you want. At first I did not know how to take that - I thought he just did not want me sleeping in front of customers coming in etc - But I took his advice and the massage chair is located by the other exit door in the back. That area is close to the restroom as well. Be mindful you are facing Sheriff Grady Judd LOL The restroom is clean - And offered air spray / 2 types of soap for use. After waiting for diagnosis - One of the staff came to me and stated the concern. I agreed with the issue and was there from 730 and almost 12pm. I did not feel pressured with any additional sales etc and I felt that they were genuine about the issue which was weird. As I approached my car and sat in it - There was a lilac rose on my dashboard. - and the car had NO dashboard icon lights at all. God willing - its running like its a brand new car again. My car appreciated Johnnys automotive and the EXPERIENCE here is top notch,. Who gives women a rose after doing car business with them? Johnny automotive does. This is not about the rose LOL its about the EXPERIENCE dealing with JOHNNYS AUTOMOTIVE.

    Very professional, very knowledgeable and great customer service…read more They kept me up to date with what was going on. They have a VERY nice waiting area with rocking chairs outside under shade, or seating inside with a huge tv and drinks.

    Jarrett-Gordon Lincoln - car_dealers - Updated May 2026

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