Wow! What a pleasure it was to conduct business with Weikert Ford in Lake Whales, FL. I highly…read morerecommend this organization for anyone who is purchasing a new, used or certified vehicle. I negotiated terms a week in advance with the sales team via email. I purchase a certified pre-owned SUV with Matthew Hosack who was up front, honest and a man of his word. He place trade-in values, sales prices, and warranty information with industry definitions in writing. This straight forward, honest approach to purchasing a used vehicle is something not typical from my local vendors. I drove over 3 hours one way to complete this transaction, worth every cent and minute! The pricing grabbed my attention, their service we keep my business. Mr. Michela Aycock was the lead on the financing portion of this deal. He also had a no pressure charisma about the way he conducted business and placed terms in writing before we concluded the transaction. He was also extremely knowledgeable about the products, services and governing laws in regards to insurance and automobiles. His presentation was clear and concise. There was never a moment I felt as if I was being taken advantage or swindled. This was an absolute pleasure to conduct business with. Weikert Ford and the sales team will win your business if you are in the market for a vehicle. The trade-in values are also very fair. I will be returning when the time comes to purchase an additional vehicle.

Apparently if you bring your car into a Ford dealership and you say something to the service…read moredepartment because they screwed up your car spectacularly, they will call your work and inquire about why you're ticked off. I was ticked off because they screwed up my vehicle and apparently one of their service advisors is friends with my assistant manager and decided to call her on her day off to ask about me, which has now caused ALOT of tension at work. I feel like my privacy and personal business was breached. They screwed up my car. No one else has touched my vehicle where the rear dash cam is except for Weikert Ford. Phillip Weikert is the owner of the dealership who admitted this to me during a phone conversation on July 17 2026. No offer to do anything to do anything about the employee who breached my privacy.

I'm going to say this from the bottom of my heart. Dana is 100 % absolutely so amazing. He has had…read moremy car there since last Monday and has gone ABOVE and beyond with customer service. He has been a savior to me and my family. He emailed me and kept me update and he also checked on my family knowing we were going through some rough things. I will never ever take my car anywhere else ever again. He will have my customer service forever. Thank you again Dana and team for getting my car back to 100 % working. Also thank you for caring so much. Your are truly a blessing to my family hands down. Lifetime customer Mr and Mrs Long

My wife's car blew a headlight, HID D3S. They quoted $200 to evaluate the issue. $300 for the bulb,…read moreand $200 labor rate to install a new light. $700 in total to replace a bulb. I bought a pair of HID bulbs at Amazon for $60.00, and learned how to replace both in 20 mins at home. To be fair, Chevy Center quoted the same prices.

Searched online to see what Fields had in stock. Found my car. Scheduled an appointment with…read moreXaiver. He met me at the door and accommodated every need. Test drove it and wife loved it! From there we enjoyed free snacks while we drew up a deal. Everything was neat and clean and the staff were all very friendly. I'm definitely buying another BMW when the time comes and I will be coming back here.

Very disappointing experience with Fields BMW Lakeland…read more I came in genuinely ready to make a deal on an M340 and was completely upfront about my trade situation, including the negative equity. I wasn't expecting the dealership to make the negative equity disappear I simply wanted a fair, transparent deal structured around the payment I was trying to achieve. Instead, I was presented with numbers that simply didn't make sense for me and trade values next to nothing. The most frustrating part is that another BMW dealer was able to get me to my desired payment without the hassle after explaining what happened to me at fields bmw. I now have a vehicle coming in approximately two weeks and will be purchasing elsewhere. That tells me my expectations weren't unreasonable and I simply needed to find a dealership willing to work with me. I was prepared to spend a significant amount of money and would have happily purchased from Fields BMW Lakeland if the experience and numbers had been right. Instead, another dealership earned my business. Oh and not to mention I gave them a second opportunity to match the deal I got elsewhere only to find out the car I wanted was magically traded to another dealership 45 minutes before my call. My advice to anyone shopping here do your homework, know your trade values, carefully review every number on the worksheet, and don't be afraid to shop the same deal at another BMW dealership. I'm glad I did. Unfortunately, Fields BMW Lakeland lost a customer and a sale that another BMW dealership was able to put together without the unnecessary hassle.

I've have to take my car here twice this year. First because I was hit while parked outside a…read morefriend's house and the driver that hit me left- the police have since prosecuted the driver for the hit and run. Tom got me an estimate quickly, but then never contacted me back until I called three times over the course of as many days to inquire about my car a week and a half after dropping it off, and acted as if my wanting to know about my car was an inconvenience. It had been a few days more than the original estimate of when I would get the car back before I first inquired, and as I was in a rental, I don't think it was absurd to want to know about when I would get my car back or some sort of communication from the shop. Definitely not a fan of Tom's customer service. Several months later, I did a small bit of body damage to my car in a single car accident. I was trying to pay out of pocket, and this shop gave me the best estimate. Working with Chris for this repair was a night and day difference from my prior experience. Great communication about my repair, and even when I had to go back because of a small issue with the repair it was done within the day. Both times my car was returned after being detailed inside and out. I was amazed at the attention to detail- not only did they clean up whatever mess had been made while working on the car, but it was returned to me looking almost as clean as if it were new. This additional benefit was definitely a touch above what I originally expected. All in all, their repairs are wonderful, but if you get one of the reps that won't return calls, don't hesitate to ask for someone else. I won't make that mistake again.

GREAT PAINTER. the lady in the front is very nice and sweet and the lady that covers her shift is…read moreso nice it's like they are sisters! the workers are very good workers and their work is amazing.would defo go again.they should all get one thousand dollars more. the prices are very reasonable there. the manager is very knowledgeable and nice. i promise im not being sarcastic or saying lies

Joe Brown is the guy to talk to! He was diligent and courteous - and might be one of the very last…read more"straight shooters" left in the sales industry. The transaction was quick and efficient, and he even was kind enough to drive some documents over to me the day after I picked up the car. I would definitely recommend this place and talking to Joe

My service appointment time was 10.30. I arrived in good…read moretime, 1015. It was 11.25 when it went into the service bay. It was after 12 noon when I got the car back. All the other cars came out all nice and shiny and wet. Mine came back just as it went in. The main problem was my wife is a stroke victim and her therapist was due at noon and as my wife is unable to open the door the therapist left. Not happy

Will recommend to anyone! Super fair prices, quick fix and explained to me the issues and showed…read moreme. I did set up appointment in advance. Will definitely be going back for any repairs I need!

Happy I found a good place to get my car fixed. Honest, fair prices, get you in and out fast.read more

My home was destroyed by Hurricane Ian in Fort Myers, FL. I picked up an RV north of Lake Wales…read moreand knew that Patton's could get me the right hitch. Patton's has been around a long time. Almost, as long as this third generation, Polk County native. Let me say that, Shawn, at Patton's went above and beyond to get my truck ready and get proper tires on the RV. Shawn was so kind to even give me some pointers on towing. If you are looking for a reasonable price and honest folks then look no further than Patton's Tire. I sincerely appreciate appreciate their friendly service and professionalism. Sincerely, Cindy Carter

Was able to order tires and have them installed the next day, also added on an oil change that same…read moreday and I was done in just over an hour! The technician was kind enough to suggest moving my existing rear tires to the front because they had more tread which would have been a great idea but I needed those rear tires replaced because of a cut in the sidewall. Excellent service in a clean, efficient garage, waiting room and even the men's room was clean! Will definitely come here again if I need service!!!

Eddie was on time. professional and kept me informed as to…read morewhat he was doing. would absolutely recommend him if you need auto work. honest

I waited a few days to do this review just because I've just been enjoying riding in my car. Thanks…read moreyou Eddie. He came in and saved my car after my other mechanic wasn't able to follow through on the second part of the repair. He did such quality work on my car. It runs so well now. His level of customer service and service itself is amazing. He came out not only once but TWICE because unfortunately my first mechanic ordered the wrong part. Eddie still helped me and got my car back in the road. If you're looking for a mobile mechanic who does their work with pride and integrity. He is your guy . 10/10