Possibly the most embarrassing service call I have ever had to make. My senior dog has early stage…read morekidney disease and when I have to be away from home I have been leaving him a potty pad in my bathroom. These pads sometimes leak underneath and recently when mopping I have noticed some leakage in the toilet area. Mopping with bleach was no longer cutting it and I started to realize that under the toilet was the problem. I needed to have a plumber come and take the toilet off so I could clean well underneath, put it back in place and obviously find a better solution for my dog going forward because this is just bad. I reached out to Drain Bros. via Yelp on the strength of their excellent reviews and proximity to me in Bethel Park. They had a same day opening which was amazing. I almost immediately heard back from someone via text to confirm I still needed help, followed up by a call to make the appointment. Technician Seth called when he was about 15 minutes from my house to let me know his location. He was hard-working and knowledgeable, had no qualms about the nature of the problem I was so horrified about, and when the toilet was off set about cleaning the tile himself, although I insisted it should be my job as it's my dog. He said when he replaces a toilet he always cleans well underneath no matter what to start from a clean footprint, so it was absolutely no problem. He also said my timing was good because the wax seal under my toilet had been giving out and needed to be replaced. He did very good work with attention to detail, pride in the job and respect, putting on shoe covers whenever he needed to come in or out of the house. Earlier during the initial phone call, I asked for an estimate for this job, was quoted $250 and that was exactly what I was charged. I found these guys to be very efficient, honest and upfront. I will definitely be calling them for any future plumbing needs and really appreciated the quick help today.

Ryan was extremely responsive at getting us on the schedule and Ricky did a great job at fixing two…read moretoilets. He identified the issues, fixed and cleaned up the areas. It's such a relief knowing that they can be trusted. Their service is great and I'd highly recommend for all your plumbing needs.

Had Metz come out to the house were under contract in to inspect sewer line. Nate was super…read moreprofessional and helpful and explained what he was doing. They gave me a very quick quote to follow up and the video of the sewer line was sent the hour after our appt for the inspection.

If I could give this company 10 out of 5 stars I would…read more Another company came out and "diagnosed" an issue on their 2nd visit, and quoted us an up-in-the-air price for a "maybe this will fix it maybe it won't" service. Needless to say, I was on Yelp finding someone else for a 2nd opinion. Jennifer at Metz called me and messaged me right away to view video footage and get something scheduled. I was able to call, text, and email her as often or as little as I needed to and ALWAYS received a response. The communication was exceptional from start to finish. Someone came out that same week to take a look and give out a timely estimate. This company does offer financing, although we did not use it. The quote was less than half of what the other company had quoted us. We got a straight forward diagnosis, with honest pricing, and reliable service. The team came out on the day they were scheduled at the time they were scheduled. They were able to complete our project in only 2 days. Extremely efficient, and walked my husband through what they were doing and put us at ease with what still needed to be done. The pictures and reviews from myself and everyone else speaks for themselves. While I hope to never need more restorative services on my property (LOL), if I ever did, I would 10,000% use Metz again. I will be recommending them to anyone I know who needs it. Absolutely amazing!

Very reliable Customer for 30 years…read moreMajor and minor projects Same day emergency repair

I bought a washing machine and found out at 2:30 in the afternoon the day before that the shut off…read morevalves were rusted open. To get the new machine installed we had to uninstall the last one. Next day machine was coming between 7 am and 7 pm. They showed up at 9 am to help. We have used them many times at my mothers and mother in law's house which are both from the early 1900's. Any problem they have run across (and there were many), they were able to handle easily. I've used this company since the owner was doing calls. They even saved us over 7,000 dollars by running the second sewage line through the basement rather than under the house. They are professional, friendly, and always clean up after themselves. When they say they are going to show, they always make it in the window given. I've even had them remove an old gas line from a chandelier so we could put up a new one (he had to find the ancient parts to use), which he did so promptly and finished the same day.

Arrived when promised. Located issue. Fixed. Very satisfied. Have had them before. Always good…read moreexperience. Highly recommended

Just want to say Brandon with Steel City Plumbing was very knowledgeable with garbage disposal not…read moreworking. Fixed it within 5 minutes of arriving. Thanks Brandon. I will definitely be calling you for any plumbing needs in the future.

Terrible customer service and the technician did not connect the gas line to the water tank…read morecorrectly.

Jose Camacho came and noticed the clog in my main pipe in my yard. Got to work and in 20 mins the…read moreclog was no more. He was professional and polite. I hope I don't need to call a plumber again. But if so I would choose Jose Camacho first.

Jose Camacho did a very good job he was very nice I will recommend him to other peopleread more

Kaleb was great. I had a bad leak in one of my rental properties and I needed the work done…read morequickly. He responded quickly to my Yelp request, provided an estimate based on photos, stuck to his price (which was very fair), and got the work done same day. He also made sure to check the rest of my fixtures and ensure that there weren't any additional leaks. I'll be continuing to use his services and would highly recommend!

Recently tore out some carpet in our basement and found a hidden drain under it. We wanted someone…read moreto come check it out and see if it was still active before choosing a new type of flooring. Kaleb was extremely quick to respond, and was out in the next day or 2 to take a look (was not urgent). Came out a 2nd time to put a drain cover on for us the next week. Offered advice that helped us easily make a decision on what type of flooring to use - we have a slope in the basement for the drain, so we decided just to keep it more natural and stain our concrete. I would 100% use Kaleb again. Great value overall!