went for and oil change which included fluid top off and check the air filter non of the 3 people…read moreworking there knew where the air fliter was told id have to wait a half an hour for someone to come to look to see if they knew were it was

The best service and quickest oil change I've ever had! I usually dread going to get my oil…read morechanged. I was in town visiting family and needed to get an oil change prior to a long car trip. You drive your car to the back of the shop where there are 2 lanes. A mechanic will tell you which lane to go to and will ask you a series of questions. There is a car scent (choose a scent from lemon, vanilla, clean car, or baby powder), vacuum, windshield wash, and 14-point check included for no extra charge! I sat in the waiting room for maybe 10 minutes before my name was called saying they were done! Very impressed with how quickly they were able to complete everything and my car feels and smells good as new! The staff were extremely professional and did not recommend unnecessary extras. Will definitely be back!

My boyfriend and I had a flight to Canada. After hours of delays the flight was canceled. We live…read morein NYC and had made the drive before so we decided to just drive. As our bad luck has it our car broke down at 1 in the morning in NJ. We were practically stranded in the middle of the night. We slept in the car and in the next morning called about 10-15 different repair shops in the area, no one could help us. To make things even worse, it was Memorial Day weekend, most places were closed or booked and closing early. Yilmaz was the only person who offered to help us. He said he was closing early and already had two appointments but wanted to try and help anyway. He ran diagnostics on the car, told us the issue and let us know it would not be worth our money for him to repair the car. He suggested resetting the computer in the car so that we could make it home and find a local mechanic. He would need to hold onto the car for a few days. Our car made it about a third of the way home before breaking down again. Regardless, we appreciated Yilmaz help so much. He also didn't charge us and wouldn't accept any money. He's truly an amazing person and sounds like he's a knowledgeable mechanic too. Please consider him for all your needs. Thank you!

Honestly I was only trying to get gas here for my 2013 accord and while waiting for my tank to fill…read moreup, I noticed the garage and remembered my maintenance light was on. I said to myself, "what the hell, I'll try this place out, yolo!". I walked in the store but the mechanic, Yilmaz, was with another customer. He didn't ignore me though because he abruptly stopped talking to the customer and asked me what he can help me with. I told him my maintenace light was on, so probably an oil change. He said if I could wait 15 mins he would be right with me. In the mean time I called around the other lube places on route 10 and 46 to see how long their wait was.... yikes! 1hr 30mins was the least waiting time. So back to Yilmaz, he was done talking to the customer, he apologized for the wait and he took my car in right away for an oil change. He also checked my tires for nails or something because my tire pressure warning lights were on. He kept coming back to me and letting me know the things that he noticed while working on the car, like how the dip stick had black splashes on it, indicating that the oil was bad. I guess it started to coagulate? He told me not to wait for the car reminder to get an oil change. He was absolutely correct but I'm not taking off work for an oil change and I'm not wasting my weekend for that either. Call me lazy, I know for a fact I'm not the only one who does this lol. Anyways he was pretty quick with the service. I don't have any complaints. If I had to nitpick on something bad, the cost of the oil change was a bit high, but I thought of it as me paying a little extra for the convenience. If I were at the other places I would have to wait another hour plus another 30mins for them to work on the car. If you ask me if this mechanic was trust worthy, I would say yes, based on my experience here. I did not get any malicious vibe with this guy.

Friday, after the storm, I dug out my car, only to find a VERY flat rear tire. My wonderful next…read moredoor neighbor put on my donut spare and pointed out the nail stuck in the tread. I really didn't want to go back to the place where I purchased my tires for repair because the last time I had a damaged tire they insisted I needed a new one. Even at a pro-rated price, that was NOT in my budget this week! I drive by Mt. Arlington Service Center almost daily but have never had occasion to use it. So, this morning, I stopped by without an appointment to see if they thought the tire was repairable. They said it was, so after doing some local errands I stopped by to pick it up. They told me that the rim was slightly damaged and the tire was leaking air so they had needed to do a simple repair. They re-installed the repaired tire and filled my other three tires while I waited and charged me a fair, reasonable price for doing so. I really appreciated their honesty in not trying to sell me a new tire and willingness to simply repair my damaged tire expeditiously. It was much appreciated. I will definitely consider returning for any future repair or service needs!

I went there to get all new tires and a tune up. Presumedly this guy that works there (ive never…read moreseen before) comes out and starts screaming and cursing at me that I spead through "HIS" parking lot. I have no idea what he was talking about. Needless to say. I won't be utilizing their services.

I've been a customer of Hoff's Automotive for more than 20 years. During that time I have owned a…read morefew different vehicles and I wouldn't take them to anyone else. Hoff's is honest and takes care of their customers like family. If a vehicle i brought in had a serious issue, they informed me and would never allow me to drive it away. This is a very caring, family-oriented business. I recommend Hoff's Automotive to everyone I know and I would never go anywhere else. I KNOW I CAN TRUST HOFF's!

I'm filing a lawsuit against these hacks. I'm also filing a complaint with the BBB and the WTO…read more They completely lied about my car being safe to drive and put me in a dangerous situation on the road. A real mechanic at a different shop got my car back the way it should be. My dash camera caught Dave driving my car at 65 in a 45 mph zone on Rockport Rd trying to simulate highway speeds on residential roads. This is a very unprofessional business. They charged me $140 for work they did not do, (thinking I don't know to check their work) and $700 for a throttle body replacement that Brian did wrong. They ignored the suspension issues that I brought it in for and told me everything was fine, when it was far from fine. My dash camera caught them saying how they didn't want to mess with repairing my car because it's older and it was cold outside. Linda contacted me asking for me to remove my post and offering some money back. I told her this wasn't just about the money, and that they put dangerous vehicles on the roads my friends and family drive on. I told her she owes her customers better and gave her an opportunity to change her ethics, but her pride wouldn't let her. She lied to Google and had my post warning other people taken down. I'll post all the evidence of this shops fraud online after my lawsuit is completed. I don't recommend any shop in Hackettstown after living here for 35 years.

I called this place to get information about my sisters car and could not understand what he was…read moresaying only that he was rude. Sounded intoxicated. Hung up me, I called and left a message and never received a call. BBB should take a look at this place.

The nicest bunch of people that I ever had the pleasure of dealing with. Al went above and beyond…read moreto help me. I needed to tow one car and also a jumpstart for another which he didn't even charge me for. Jazz, who towed my car was so careful, you'd think it was his car he was towing. I highly, highly, highly recommend Bunky's Towing!! Thank you again for your kindness and professionalism :)

I had my Acura repaired front fender and front bumper. The front bumper is actually the entire…read morefront of the car. From day one the experience was great. Very professional and courteous. I received updates all along the way. Most importantly the workmanship was excellent. I would not hesitate to recommend them and I would use again if needed. Everett R

My husband was in a very serious motorcycle accident on 4/11/17. His bike was towed to Hampton…read moreBody Works. Dee in the office was so compassionate during this hard time. She walked me through all the steps and explained the process. She represents her customers and her company very well. I wish I could say the same for State Farm. Thank you Dee and your team!