Dr Kiwan seems like a reasonable doctor. We only had two visits with him after an emergency…read moreincident. He subsequently transferred my husband case to what has been a revolving door of physician assistants. The office is extremely disorganized and cannot manage follow-ups, scheduling and prescriptions in a timely manner to the point of being negligent. They have failed to follow up on abnormal test results (which were the result of my husband running out of his medication due to delays in putting in prescription refills). Every time a refill request is put in they insist he hasn't been seen in 3 years. I have to upload visit summaries to prove this is not the case. Now we have learned that Dr Kiwan will no longer be seeing patients so we can't schedule the appointment they think is required for a refill. No proactive contact or attempt to refer him to another doctor.

Met Dr Kiwan for the first time this week and I am grateful to be left in such competent,…read morecompassionate hands after Dr Carroll's recent departure. Having a cancer diagnosis at age 55 has been terrifying and Dr Kiwan took time explaining everything to me even though I was already established with Dr Carroll and showed so much kindness, compassion and confidence in my treatment plan, greatly appreciated!

Dr. Howard was so informative and took his time explaining what was going on with my mom and how he…read morewanted to move forward with treatment. I felt well cared for and that we had a clear plan. I recommend him to everyone!!

Dr. Wendy Lin has been my doctor for years now and she is one of the best doctors out here in…read moreSacramento. She is very personal with her patients and she is very friendly. She takes care of her patients very well. Outstanding Doctor!

I have been a patient with Dr. Lin for about 6-7 years now, and for most of my experiences, it has…read morebeen pretty satisfactory. I used to be able to get appointments 2-3 weeks in advance and even though she cuts her last appointment in the early afternoon, she has graciously stayed behind to take me at 4pm on weekdays. Now, she has a longer patient list so I need to make sure I schedule appointments at least 1-2 months in advance. I originally chose her because I preferred a female doctor who could speak Chinese and communicate with me. It was important for me to have someone who would understand my cultural practices and traditional background. I also liked the fact that she was young, which meant to me that she would be open-minded and actually listen to me as a patient. For the most part, she has lived up to my expectations. She does everything you expect from a doctor and gets your needs met. However, I did have one bad experience a year ago, though no fault of her own. It was either her office system or the Mercy medical group that she is affiliated. You can definitely feel that it is designed to squeeze as much money as possible from patients, making some visits seem impersonal and rushed. This particular incident happened when I showed up for my "physical" appointment that I booked many weeks in advance. I was SEVERELY disappointed by the front staff who looked at me blankly and said, "no it's just an appointment, not a physical appointment slot." It turns out the staff initially making the appointment made a mistake and never booked me for a physical - the appointment notes didn't even reflect this and no one at the desk knew what I was talking about when I checked in. Nonetheless, they made me wait and "maybe the doctor can do it." Nope, not only was the staff wrong and unapologetic, it turned out to be a long wait (she was running behind that day). So, minus one star because it was a waste of a couple hours that could've been avoided if they rescheduled me or better yet, got it right the first time. I eventually did only get seen for that 15 min slot and, yes, I was told I had to make another appointment to come back for a true physical appointment. However, she is a great doctor and I nonetheless convinced my parents to switch their PCPs to start seeing her.

Such a caring and sweet doctor. Spends the right amount of time needed and more. Amazing, so glad…read moreI found her!

Best doctor ever ever. Ever. Dr. Grove was the first doctor to actually listen to what I was…read moreexperiencing, and to also take into account the way that I prefer to look after my health. For example, I've struggled with generalized anxiety disorder and depression for years. My last doc wanted to give me whatever drug they were pushing, ignored the debilitating side effects that I reported, insisting that I continue taking this drug for several more weeks before they would consider changing it. In fact, when I persisted in requesting something else, or something I could take just as needed, my former doc *yelled* at me in the exam room. The side effects of that medication were intolerable, so I stopped taking it and just struggled along for several more years. Finally our insurance changed, and the hubs found Dr. Grove... At my first visit I literally cried in her office, just because she heard me, heard what I was saying (Dr's often hear what they think, not what is actually being said), understood my aversion to medications, and didn't judge me for not wanting to take a daily pill. She actually worked with me as an individual to create a plan that took my quirks into account. I never feel rushed in our appointments either, which is another common Dr. gripe that I have- they want to get you in the exam room, take the vitals, write a Rx and/or schedule tests and get you out asap. Not so with Dr. Grove, she listens, asks questions, and learns about her patients to give the best care. I'll only go to Dr. Grove for the rest of my life, if at all possible. Highly recommend!!

Good Dctor but HORRIBLE office staff. Calls go to voicemail, never respond!! 3 calls, 3 days no…read morereturn calls. Come on people!! WTH??

Making an appointment with this doctor will be a nightmare. Nobody will answer or call back. I had…read moreto take my father to Javidan several times. First off you will wait hours to be seen. A patient in the waiting room said Javidan joked about the wait and said it was better than the alternative, death. Sadly Javidan has no bedside manner. When you try to explain the patients health issues he does not care. He had his assistant remove all chart info right in front of me. Having worked in the medical field myself I firmly believe in the big picture when caring for a patient. I was spoken to in a loud voice about why my father could not take two pills. I repeatedly told the doctor my father could not keep anything down. We had even gone to the ER for this. He did not care. My father had a bad fall before his next appointment. He was in pain and Javidan insisted on performing an in office procedure. I stepped out of room to only hear Javidan belittle and raise his voice my father. I heard "Your a hot mess! Do you want me to get your daughter? You are doing this procedure today!" It was elder abuse. His assistant came out of room to tell me I was taking good care of my father. I had the feeling the assistant was horrified by the treatment of my father. On our next visit Javidan kept complimenting me. It was so odd. My father passed away and as instructed I left a voicemail weeks prior cancelling an upcoming appointment. They called me to confirm and never heard my vm. I do not fault the staff as they can only control so much at this office. Javidan needs to rethink why he is in a profession that cares for others. Zero stars

CAUTION ! BIG BEWARE ! UNPROFESSIONAL, POSSIBLY ILLEGAL TREATMENT FACILITY…read more The staff and doctors at Integrated Care including Debra Murray N.P., Fatima M.A. and the rest of the staff will make 100% promises assuring you that the cost of the Spravato treatments are 100% covered, not to worry about the monthly unpaid invoices. She , (Debra. P.A.) on multiple occasions, tried explaining to us, that she would 'manipulate the "coding" so that the charges they were submitting to BLUE CROSS insurance would reflect some made up reason for a non-existent diagnosis that would get them to cover these treatments, 100%!. We didn't quite understand what Debra was telling us at the time. It never felt quite right with us. It almost felt fraudulent, it felt suspect and even shady and is the primary reason that both my partner and I left INTEGRATED CARE and went elsewhere for continued treatments. They, usually "Debra", on multiple occasions, told us, there's just some sort of "lag time"in payments from BlueCross-CA. Eventually, when the unpaid balance was becoming so large and 100%, unpaid. We both felt very uncomfortable about it and discontinued with treatments at IntegratedCare, regardless of the multiple conversations with them assuring us "not to worry" is just some kind of office error. They assured us both, that "eventually, the entire bill would be covered and to "just toss the invoices into the trash". They even kept incurrageing my partner to keep coming for the weekly treatments. All the while, his balance kept growing bigger and bigger. Apparently, the information and instructions that they were telling us? They were either inaccurate or possibly just a plain lies. They made mentions on telling, possibly fabricated information to the BlueCross, so why would I trust them to be honest with us? Over the past year, we are still today getting monthly statements today more than a year later. The stressful PAST DUE OR GOING INTO COLLECTIONS letters start coming in with a past due balance of $7,292.78 ! After numerous attempts to resolve and numerous promises that there no need to worry. Why couldn't they just be honest with us in the beginning or at anytime? Why would they encourage us to continue with weekly Spravato treatments for nearly 8 mos. Why wouldn't they inform us that the insurance was not paying their "bogusly coded charges"? while no payments were being approved by insurance? They never bothered to mention anything about it to us. What kind of business does that anyway? WHERE ELSE WOULD A PRIVATELY OWNED CLINIC CONTINUE PROVIDING "UNPAID" SERVICES FOR 7 MOS? ZERO payments received !! It ridiculous to imagine any medical, "niche" clinic to allow this kind of practice..The charges were more than my partners total income at that time !Over one year later, the obnoxious and bogus past due notices keep on coming on the first week of every month, showing still, no payments made. I now believe that they were repeatedly lying to us, telling us that ALL SERVICES WOULD BE PAID IN FULL. We eventually found another location in which all the needed treatments and services would be covered 100%.. BUYER BEWARE. THEY WILL LIE TO YOU, JUST TO KEEP YOU COMING for treatments while knowing that the treatments aren't being covered by insurance. I believe they just want to keep the number of patients as elevated as possible. That bottom line $$$ is #1 for them. This went on for around 8 mos.! We can no way afford $7,410 or around $10,000.00/ yr. for Spravato treatments for anxiety, depression & PTSD. Nor did we ever "verbally agree" to pay out of pocket for the services. THIS has become a big source of anxiety and depression in itself, over a year later. Thanks alot I.Care. We all know. We will never actually be made to pay this "BOGUS MEDICAL INVOICE". I am no expert, but am starting to believe that they will gladly take it and use it for a income TAX WRITE OFF write off, against the insanely hugely profitable, lucrative margins they work with there. I believe it's several hundred percent mark-up for a relatively cheap pharmaceutical given and supervised by a couple underpaid LVN'S and M.A's. I believe this was possibly there intention all along. I feel this practice is just plain dishonest, wrong and possibly even illegal. We have been very patient, waiting for some kind of resolve on this invoice. We should not be receiving any statement with any unpaid balances today., .Its now been just over a year. Still getting those statements. We are just fed up with this place. The dishonest and manipulative tactics used by the staff at Integrated Care is pretty sub par, even for the far less than desirable medical services community we are all living with today. I hope this review might prevent someone else from being mislead or maybe even lied to as we were by this very possibly, unethical Spravato clinic. You might end up with another giant sized unpaid bill when you leave there. Be careful

I have been a patient of Dr. Tepper's for over 6 years. Dr. Tepper and his staff are the most…read moreattentive, kind, and competent group of folks. The care quality is superb on every level.

Dr. Chu was on call when I needed a C-section in 6/2022. He is such a nice and kind man and…read moredelivered my 10 pounder with care and precision. Ladies, I do not have a bikini body, but if I did have one, I barely have a C-section scare! He is an excellent surgeon. I'm back admitted here at Sutter downtown Sac.and I will not be sad if he ends up doing my next C-section. Thank you Dr. Chu!

As I reflect on my first pregnancy and my first delivery I think I have things to add to my…read moreprevious review. Dr. Chu has a great bedside manner, calm cool and collected. Makes you feel at ease and comfortable. I did not see any other doctors in the office while in prenatal care with dr chu. What I want to add is a few things centered around my delivery itself. Firstly, I had one (maybe 2?) appointments where my blood pressure was higher than normal and this caused for concern and Dr chu suggested that if I had the high blood pressure again he would recommend inducing my labor on or near my due date. What ended up happening was my blood pressure leveled out and he said we wouldn't need to induce. I ended up going into spontaneous labor with no intervention or swabs/sweeps a week early. As mentioned in my previous review, Dr chu was not on call or working that day but he came in and delivered my baby anyway. He was encouraging and present for my 4 hours of pushing. We ended up having to do pitocin because my baby was showing signs of distress and wasn't progressing as expected. Eventually i ran out of steam and didn't have much left in my tank even with the epidural. We needed an intervention. C section was briefly brought up but luckily we didn't go that route. Some Doctors will bring up c sections with much less reason to do so. I'm glad Dr chu didn't push that Onto me. What we did do was a vacuum birth. It was a little scary for me but it's what was needed to get my baby out safely. Now that I'm almost due to have my second and no longer can see Dr chu due to insurance i appreciate his care and service more than ever. I do not know the doctors at my current facility and will not meet anyone prior to giving birth. It worries me not knowing what my Dr will be like this time around. If you are pregnant and want a good experience with an OB, Dr chu is an excellent choice,

I have been seeing Dr. Galli at the Roseville location for about 9 months now for a broken great…read moretoe that has been stubborn to move at the IP (middle of toe) joint. The joint has healed well, based on the x-rays, but range of motion is not quite there. He and his office staff are very friendly and professional. Appointments always run on time and he is very clear in his communication with me and explains what he is doing and why. He seems to actually care about his patients and not in such a rush which is nice in a provider these days!

Doctor Galli misled me and wasted months of my time, and tried to get me to agree to do extra and…read moreunnecessary operations to my foot, which I later confirmed with a different surgeon that what Dr Galli had tried to get me to agree to was totally ridiculous. I would not recommend anyone choose to see him. When I first met with him I had expressed that I was concerned about how painful the operation I was going to undergo would be, and he assured me he would give me pain meds to help with the recovery. When I went into his office for the pre-op meeting just a few weeks before the planned surgery, he let me know then that he had a strict rule of 5 days only for pain meds after surgery. Mind you the surgery I was getting ready to do was extremely invasive, and he also tried to tell me he wanted to shave off part of my heel bone to help prevent further injury, which is totally ridiculous. You don't need a medical degree to understand that doing something like that when it's not necessary is stupid! Why would you do such an invasive procedure if not necessary? I expressed to him I did not want to do that, and I was not ok with the 5 day rule. He then stormed out of the room and told me he'd find a doctor that would fit my needs better, but he was lying, I never heard from him or his office again for that matter, except that they continuously messed up the billing and kept incorrectly billing me instead of my insurance. He is an awful doctor and I do not understand how our medical system allows for things like this to happen. Imagine someone with less awareness of the matter trusting him and allowing him to do extra unnecessary procedures to people, not giving them adequate amounts of pain meds after an extremely invasive surgery because of some dumb personal rule he has. He is scum, he wasted months of my time and I hope people see this and choose to see a different doctor if they can.