Simon and his assistant came and installed the washer and dryer. They did not leave until they…read moreknew that everything was installed and was up and running. This was great customer service. They also took the old washer and dryer. Very clean job done. I will recommend them further.

A frequent customer to this outlet, however on my last visit the customer service was below average…read moreand not worth our business. I have asked for the manager to get back to me, well it's 2 weeks now and I'm still waiting! Initially the excuse was manager on Lunch, followed by another call a day later and the response was manager not available. The wait continues!

I'm a frequent customer of Espressotec. Recently I took my Appartamento in for some repairs and, as…read moreit turned out, some maintenance which was necessary due to my unintentional neglect. I met Melanie the service co-ordinator and she is awesome. She is very knowledgeable and took great care to share information about small yet important ways in which espresso machine owners can conduct some routine maintenance on their espresso machines. Melanie's inspection of my machine was very thorough and her estimate was detailed and accurate. My machine was made new again and it was ready for pick-up in the time frame Melanie had predicted from the outset. In my frequent experiences with Espressotec (sales and service) these people take care to look after their customers. Thanks Melanie for your great work. It was a real pleasure to deal with you.

We called First Appliance last night as we were having problems with our dryer. Carlos contacted us…read morefirst thing this morning and came by a few hours later. He was professional and knowledgeable. Not only did he fix our dryer he found a serious problem with our washer that could have led to a flooded basement. The repairs were very reasonable and he left the work area spotless. Plus he's a really nice guy. So happy to support such a great North Shore-based business.

$375.00 just to tell me the Dishwasher is broken and that it is best to junk it and buy a Bosche,…read moreis a bit steep in my books, but that is not my complaint. After receiving that advice, my wife was so upset at GE she called the company. They agreed to pay for new parts but wanted a report from the repairman, Carlos. We gave them Carlos's number and received a call from Carlos shortly thereafter wherein he advised us that he would not write a report for GE unless they paid him to do so. After paying $375 for nothing, that did not sit well with me. GE then sent another repairman who quickly diagnosed the problem as broken pump. It took him 10 minutes. The same repairman returned and installed the new pump for $280 including the DW installation. GE paid for the new pump. and the dishwasher works great. I've had this on my TO Do list for six months for a reason and it is not because I like to waste my time writing reviews. First his diagnosis was wrong--he said the motor was shot it was not. Second, he was expensive -- the GE repairman actually repaired and re-installed the DW for a third less. Finally, he would not even write a simple report without more money--that is why i am writing this review. $375 bucks for bad advice and he would not even write a short report.

I had my ducts and carpets cleaned by Sears and I was VERY VERY pleased. The technicians were…read morewonderful at their job and were friendly and respectful. Customer service I received was by far the best I have had in a long time!!!! Would very much recommend Sears for Carpet and Duct Cleaning to all my friends and family!

We called them to come and do a duct cleaning, but more importantly to clean out our dryer vent…read morebecause the sensor light was on and it wasn't working properly. When their employee showed up, 30 minutes later than he said he would, he checked our only one year old house, and said that we actually don't even have ducts. So he moved onto our dryer vent, only to determine that it was tucked into a space too tight for him to pull the dryer out, and that the external duct was too difficult for him to reach on the roof. So he essentially spent only 15 minutes blowing air through our AC vents and then charged us the full price for all of the work ($349), promising to come back with two guys a week later to pull out our dryer and deal with the main problem. However, when they came back the following week, they once again determined that even with two guys they were unable to address the blocked vent issue. The additional Guy that came with him was in fact the manager, Mark, who assured me that I would get a refund of the $129 for the duct and dryer vent cleaning that they did not do. It has now been over two months, and several phone calls later on my part, including one in which Mark himself told me that he would sign a check the following day and mail it to me for the refund, and I have still not received my money back. They have now stopped answering my calls or returning my messages. Horrible customer service. UPDATE: two months after this review, the company reached out to me and agreed to a full refund. The matter is now resolved to my satisfaction.

Sam... Thank you so very much. march 27 2020 during covid19 2020 Sam was able to help me over the…read morephone and get our furnace back up and running. We are not sick but any help now is very difficult to find. sam you are a hero. when this is all over I will have you out to service furnace and hot water tank.. I cannot thank you enough.

I had a leaky boiler and had it replaced by Fair Business. They took care of the job very fast and…read morehandled all the warranty paper work for me too. The owner, Soroush, is very friendly and they charge less than other companies for their service.

Highly recommend! Was stuck this morning and very frustrated dealing with a new dishwasher install…read morewhile trying to disconnect the old unit and the panel. Called Alpine and was met with the most warm, friendly and funny customer service rep. Beatrice felt my pain and gave me a good belly laugh. Thankfully 2 techs were near by and able to assist! They were both very personable, friendly and knowledgeable. The job had a few snags and I was quickly grateful I called the right company to assist. Both worked quickly, were organized and knew how to navigate the bumps. Everyone I dealt with at Alpine was great but Beatrice really set the bar high. She was the hero I needed this morning and I am grateful people like her are in the world.

I emailed them about my dryer booster fan making loud noise after Maple Leaf repairs said they…read morecouldn't fix it. Masduct sent a technician to my condo quickly, diagnosed the issue, and replaced the booster fan. Price was reasonable compared to another quote I got from another company. The job was perfectly and quickly done. The technician was an expert at his job, very experienced. He gave me some tips on how to maintain the lint trap. I would use them again.

We were fortunate enough to have Michael himself come to our Strata and investigate two different…read morevent issues. Michael explained everything patiently and not only fixed our problems but educated us on how to not have further issues. Michael and Zak were courteous and extremely easy to deal with. Our building will continue to use their expert service. Thank you so much for making this experience pleasant and safe during the pandemic!

After 25 years of reliable solid carpet care , I want to share Hamid with people who want it all …read more , a quick response , a knowing Professional , a fantastic clean and zero stress to you . I love getting everything cleaned , so Hamid always gives me a super fair market price, even though CARPET SOLUTION prices have almost doubled on his end he understands Value . Hamid lets me ask "How we can get the bill down a bit can you work with me here " and I can get even more pieces added ...ahhh the joy of perfectly raked lines on immaculate steamcleaned broadloom.

I had my carpets clean today and I have to say I'm very happy with the service,fast and very…read moreprofessional,great customer service. My beige carpet in my 2 bedroom apartment is clean and bright.Thank you so much. Will definitely call again.