James and Kin (the "Team") sold my condo - the first time I'd ever sold a property. I fully expected my condo would sell, and it did, but what I did not expect was to really like the Team personally -- a definite plus! I think it's helpful to have a semi-personal connection in what was for me at least, a stressful time. I found both James and Kin to be especially responsive, timely, knowledgeable, pleasant, good listeners, well-ordered, well regarded, and just plain nice -- a Class Act, if you will. At one point, in fact, I thought James went above and beyond in his persistence in getting some windows replaced for me -- at no cost! The process itself was, for me, a drag, which I did not enjoy. (I had zero interest in purchasing replacement kitchen appliances, for example), but with the Team's best efforts and Kin's exact measurements and texting me back-and-forth while I was at Best Buy and the Team always going the extra mile in all regards to support me, I got through the entire process and feel rather proud of myself for it. I was not fully versed (being a newbie) on what to expect and we all had to work together, to bring it together, in the "No-Time-Wasted" timeframe we set for ourselves. The Team, on the other hand, with a crew of independent contractors they are used to working with, plus the impeccably honest, detailed and easy-to-work-with Stager, Shelley, was like a well-greased machine, knowing what to do and when, which was always communicated to me quite clearly. They all knew how to bring their parts of the preparations together on time so that the next person could pick it up without wasting time. (Time is money!) The Team arranged for open houses to be held nearly every weekend until the property sold. I don't suppose I'm the easiest person to work with and had a lot of questions, some of which I'm sure I repeated because I'm old and memory fails, which they were very patient to answer and respond to, even at odd hours because I'm a night owl. I am a stickler for detail and never felt diminished in their view because of it. (Does anyone really want to know the exact date and precise location a cat peed on a long-gone carpet? Probably not, but it was important to me.) But at the end of the day, my condo sold and if I don't have two new friends, at least I know two people I like very much and in James, a good resource as well. I believe that if you choose the Team, you will feel cared about and comfortable in the knowledge that they will guide you through the process to a successful conclusion. read more