My husband had purchase shoe tennis shoes for Christmas for me. I could not get my foot into the…read moreshoe at all. I took them back to the store. I was told they don't do refunds. I told her that the shoes were not true to size and she was rude and said I could only get the same thing. I informed her that I didn't like the style of the shoe and that there wasn't anything else in the store that I would wear. I don't do jewelry, and the clothes were not my style. She said she couldn't do anything about it. She tried to keep the shoes, and I told her I was taking them. So, I'm out $81.00. Never purchase from a store that isn't willing to help figure something out.

This place is absolutely amazing! I can't go in here without buying something! I love the jeans…read moreand tops! They even have Brighten Jewelry! You will love this place! Lawanda and the owner are so sweet and will help you find anything you are looking for! If they don't have your size they will order it for you! Fun decor, spices, you name it! Great Value too!

This was our 2nd visit to the store. The first time we visited to pick-up an online order and our…read moreexperience was great and the sales person was very helpful. This time it seemed we went to a very different store. The sales person who we spoke to did not seem to be interested in making a sale. She was quite curt to the level of being dismissive. We got the message and quickly left.

Humberto and Macy are absolutely amazing!!! I had a watch that needed to be resized and they…read morewelcomed me with open arms even though i came right at closing. Would buy more things based on their customer service alone!!!

Every one was very professional and helpful! special thanks to Maria for helping us with our Zales…read moresale, and Thea for an excellent delivery on pick up.

Every time we go to Zales jt is an awful experience no matter which location we go to. I love my…read moreengagement ring but everytime I go to the required six month check in for the life time warranty we have a bad experience. The bad customer service started when we first went to pick out a ring. I love aquamarine because it is my husband & I birthstone, my favourite colour and I don't like diamonds. The worker shamed me for wanting the ring it picked. My husband & I could only guess she wanted a bigger sale which she would of gotten because we were getting a Disney necklace & bracelet before the comments. We also got the life time warranty which I need to bring it into the store to get clean & inspected. They can never find our account. We bring in the paper warranty with all the info and still they have issues. They have multiple system and none of them are connected. Now the visit today, 24 Feb 2024, was awful. We arrived right after opening, 11:02, and waited 36 minutes to get help because they were understaff. When we finally started to get help we told her I was here to get my ring serviced & 2 stones replaced. She put my ring in the ultra sonic & said she could only clean it since it wasn't/we didn't have a diamond band(we got my wedding band somewhere else). I told her with my warranty my stone would be replaced & ring fully serviced. She continued to say no. After about 5 minutes of back and forth she finally actually read what our warranty covered. Then we had the issue of pulling up our account was a 10 min ordeal. We signed & initial all the paperwork where she told us. I took a couple minutes putting on the paperwork in my folder. We got a message an hour after we left the mall from the woman saying we initial where we were suppose to sign and she couldn't process our service and we needed to drive back to sign. We talked to the store manager about the message & she handled it to where we didn't need to drive back(our only decent interaction with zales) I honestly have such awful feeling attached to my engagement ring that I really love that all stem & compound from that first sales rep.

Cute store, trendy design, big plus for the plush chairs for the dads to sit in while the girls…read moreshop. Very friendly and helpful service. Just can't believe they get people to pay so much for this quality of jewelry, but this purchase isn't about value.

I came in on a Saturday and was greeted by two lovely young women. They were both so gracious as I…read morebrought my knotted necklace and took 20 minutes of their time to work it out. They were so patient and gave me great recommendations on how to care for my necklace moving forward. This store is amazing and I loved the customer service!

Going to Claire's was SO MUCH FUN! I took my granddaughter yesterday, and I also got a piercing…read more The store was well-organized and attractively displayed. The prices were very good. And when we needed anything, Ryan was awesome! He kept up with everyone in the store, he was warm and welcoming, yet also the epitome of professionalism. From now on, that's where we'll go for piercings and all the other cool things they carry.

The employees here are very friendly. I visited on a Friday night with my girlfriend and they were…read morevery accommodating when picking up my online order. They offered to match online pricing when I noticed more of the item I was looking to buy. Their selection in store is plentiful and I would love to come back. Great location!

Great customer service , excellent service and pleasant environment…read more I will use them for all my jewelry needs awesome people and willing to change your jewelry need

Very courteous and kind staff helped me out after closing let me in and got me right back out with…read morequick and quality work

TLDR: Where else can you get Egypt postcards from a local store :D…read more Drove past Little Egypt and thought to myself, "what...what?" After catching up with my friend, I walked through the entryway into a completely different world. Well, country, I guess. There were racks of beautiful belly dancer outfits, statues of Egyptian gods, jewelry, papyrus prints, just awesome. I stayed to chat with the owner, Dee Dee, who is ridiculously sweet and helpful. I left with 20 postcards to send friends from "Little Egypt." :)

This is one of a kind place that offers from belly dance costumes , hips scarfs , dance accessories…read more, classes and workshops with master instructions ,huge Egyptian statues, jewelry, Egyptian oils. I have been to Egypt twice and this is define you a little piece of Egypt if you are looking for a exquisite decoration piece or a costume or even just belly dance lessons this is a one stop shop. On top of all of that, Dee the owner she is a sweetheart ! love this place .

There is an elder sales associate lady who works here often. She berated me in front of multiple…read morecustomers telling me to add my phone number to my order, which I always do. I also get an email notification when the order is ready for pick up, so I am not sure why the sales associate had to speak to me the way she did. This was not a pleasant experience at all and really put an extremely bad taste in my mouth. I should also mention that there is no point to put an alternative person to pick up my order because they do not use that information. It seems that either their system is outdated or the sales associates do not know how to work the system. I cannot imagine ever coming back here with that worker's demeanor... immensely off putting.

They always have what you never knew you were looking for!!!…read more It's a successful shopping excursion every time!