I almost never go to Jamba (Juice). I kind of think that it's basically like milkshakes that they convince people are healthy, but we'd be better off drinking water and eating fruit and vegetables. Or maybe juicing at home. But every so often, I am in the mood for something like the orange-c booster, which has a lot of orange juice and additional vitamins. I go to this complex all the time since it's where my Crumbl is, and also they have a lot of other food spots, but I hadn't been to this Jamba in years. There is plenty of parking nearby. When I walked in, I noticed that they had a kiosk where you could order, so I put in my order there. It was ready pretty quickly. I noticed they have a nice outdoor area where you can sit and drink/eat, with lots of tables around the restaurant. Anyway, I was pleasantly surprised by the whole experience. Their menu is way bigger than I remembered, and I might have to come back and try one of their breakfast options. read more

Jamba - Order kiosk - Juice Bars & Smoothies Near Me - San Jose, California

I take my daughter here regularly and they are always fast and friendly. Yesterday I was impressed with the gentleman working.. I think his name was Efren? He was by himself.. with a lot of people to help but still kept a positive attitude and was friendly. read more

So I've been coming for a very long time and I always had a great experience. The last three times in a 2 month span have been horrible. In February I stopped in around 10 am and it took someone to get to the register 10 minutes. I finally ordered and it took 25 minutes to get my drink. I noticed that there were only two people in the store making the drinks and they clearly were new as the had to keep looking at the posted drinks on the wall on how to make them so I powered through. The second time was in March I ordered from the kiosk this time and again there were only two people in the store and I went in around one on a Tuesday. The store stayed to fill up and they were receiving a lot of online orders. I sat there 30 minutes before I asked where my drink was. I was told to wait it will be right up. A guy comes from the back asks the two employees where they were at on the orders and goes back to the back. 15 minutes later I get my drink. Today at 12:00 I go in. There was only 1 other person ahead of me I put my order in and wait. I noticed the tag machine rolled out a bunch of orders. And then the store filled up with a lot of irrate online customers. Two employees again and definitely new. 40 minutes go by which is a new norm for me to wait and the same guy from before comes from the back but this time he starts helping. This store needs to get their act together. Customers where walking in and people that got their orders told them to not even go in. read more

I'm in this store a couple of times a week and each time I have 5 minutes before I'm late for work. To date, my drink has been ready before those 5 minutes are up every time. I'm always greeted and someone always takes my order if the console is busy. More businesses need to run like this. read more

I have to say this Jamba Juice really skimps on quantity. I've had their açai bowls at other locations and they fill it up to the lid. All the other places gave açai to 2/3 of the container for a large this place only gives you half the container. Not planning to come here again. read more

All consistent, all fresh and all tasty There's a shot like Spicey drink for energy that comes in a tiny plastic sauce cup I like. It's $2 then zip! ‍. Purchased it many times read more

Only one person working there, and when I walked in, she called someone on her cell phone and walked to the back of the store. After five minutes of just standing there I left I can spend my money somewhere else. read more

Disorganized with walk-in and online orders. Owner or manager need to figure this service and ambiance with employees. Specifically with afternoon shift on 5/16/23. The situation did not make this easier with employee's demeanor and rude service. Very pugnacious and vulgar. One of employee (right) from the picture refuse to serve my orders that's already on the blender and walked up to me and threaten to physically hurt me for taking the store picture. Another employee not shown in the picture purposely walked out, commented that he is now off the clock and left my orders on the table. This is completely unacceptable and require attention and change. read more

Jamba - Juice Bars & Smoothies Near Me - San Jose, California

The food was standard, but their service and the way they speak to customers needs to improve. The shorter, heavier set white woman in a black shirt working today around 3pm yelled at me twice because their card reader machine wasn't working. After the first time she spoke to me asking if I was paying with card, I said yes and pointed to the machine and said it's only taking gift cards right now. She ignored me and yelled at me two more times until she finally checked the machine and saw it wasn't working. I ordered a drink and a bowl, and they called my name when only the bowl was ready. For my drink, instead of calling my name the same woman just yelled "DID ANYONE ORDER A LARGE MANGO-A-GO-GO?" Room for improvement. read more

I frequent this location whenever I am in the area. I usually order via the app - so quick and easy! Sometimes there are rewards available too. This visit gave me $1 off. I always order the classic Orange Dream Machine. It tastes like the OG Orange Julius with a free Vitamin and Zinc boost. My drink was ready and they had to get it from the fridge instead of it being left on the counter. They have seating inside and outside. read more

Jamba - Orange Dream Machine - Juice Bars & Smoothies Near Me - San Jose, California

Came to this location a few times recently. Great customer service from staff and manager.

I came in here knowing that I would be THAT customer who wanted a smoothie with coconut, bananas, and some greens (but had no idea which smoothie on the menu came closest to that) and I mentioned it to the poor teen who rang me up and she looked at me like she would a boring textbook. Blink. Blink. No response. Yeahhhh. Fortunately, another teen named Christopher overheard my ask and mentioned "oh why don't you do the apples n greens and sun peaches for strawberries and add coconut flakes." Umm yes, Christopher. You should get promoted. I asked for another small cup for my 2 year old and they graciously gave me the leftovers in a cup. Super thoughtful. Well, now I know what I can order going forward! :) I will add that I have stopped by here before around 1:30 on a weekend (or was it a Friday?) and they were closed due to staff shortage. Yikes. I know businesses are really impacted due to COVID. Parking is decent but the exit out to Camden is a little confusing and I feel like another stop sign or light would help out with that. read more

Came in this morning to order some drinks for my coworkers and I - 1 large white gummy split to two small cups and 1 medium chunky red gummy. The white gummy was done correctly. The red gummy however was not. I let the worker know and she just said "its made with a mixed berry juice" as if that's the only difference in the drink. But the drink was the same exact color as the white gummy. Took the drink anyways. Coworker drank it and said its a white gummy. So we ended up with 3 white gummy drinks. I didn't wanna argue but I knew it wasnt right since I worked at a Jamba Juice before and also the color was no different than a white gummy. Sigh. Won't be back here. 2 stars because the cashier was nice and patient with me while I waited for my coworkers texts on what they wanted. and also because location was clean. read more

First, I love the Jamba Juice franchise, and many of their menu items. This review is about this store specifically. I alternate between Starbucks and Jamba for my morning breakfast. The service at Starbucks is always so impressive it makes Jamba look a little pathetic. For some reason, everyone at this store just seems a little stoned or something. When I arrive at the pickup, they usually stare at me like "wha?" But that's not what prompted this review. Today I ordered an Impossible™ Sandwich. They forgot to have it ready (not surprising) so the young man began to prepare it after I reminded him. It seemed like it was in the microwave for an awfully long time. I was in a hurry to get to a meeting, so I didn't inspect it. When I got to the office, I felt the bag and could tell it was hard as a rock. I dropped it on my desk and it made a loud thud. You can see from the photos what I got. It is so burnt it was not only inedible, I'm pretty sure I would break a tooth on it. The most mystifying part is the kid took it out of the microwave, saw the burnt hockey puck, and continued to bag it and hand it to me. I'll be returning this lump to the store this afternoon, and will provide an update on their reaction. read more

Jamba - Harder than a rock. - Juice Bars & Smoothies Near Me - San Jose, California

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Waiting in line for 15 minutes, only one person in front of me. Severely understaffed, only one person working and she was trying her best. But making smoothies and food as well as taking orders just isn't feasible for one person. I ended up leaving without a smoothie and just making one at home. read more

Good juice, good service. Had no problems with my order and everything was prepared quickly. However, I had too much sauce in my Strawberry Surf Rider so it was overflowing and I had to use some napkins on my carseat, but I view that as extreme value. The only "real" problem is that I had to pay the Mason tax as seen on the receipt. But to be fair, I had a mask on so I think it's no big deal. Jason/10 would buy again. read more

Jamba - 2L Caribbean Passion + 1M Strawberry Surf Rider - Juice Bars & Smoothies Near Me - San Jose, California

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Nobody in the store and I had to wait for her to finish making drinks to even say hello. What was most disturbing is why a smoothie is the price of a meal and you don't even fill it all the way up . Aren't the measurements right there? Annoying !? read more

Jamba - Petty but I don't even feel like the drama today . - Juice Bars & Smoothies Near Me - San Jose, California

Unfortunately had to DoorDash a $10.50 smoothie due to having Covid. I specifically called to request no bananas in my peanut butter moo'd and instead add strawberries. Not only did I get bananas, they also forgot the peanut butter and put "no 2%". Unsure why but this drink is horrific and now I don't have anything to drink. Thanks for that read more

Jamba - a receipt for a peanut butter moo - Juice Bars & Smoothies Near Me - San Jose, California

Never understood why people who don't like to be in a customer service job take customer service jobs Priscilla needs to change her attitude, greeted her all she said was "What can I get for you" very very dry, you can see the ugly in her. Side line conversation can wait until you are done making my fu(kin drink. Don't be mad at the customer that you a cashier. Be a boss... ijs $15 dollars isn't worth it. read more

Jamba - Apples n greens - Juice Bars & Smoothies Near Me - San Jose, California

They closed earlier than time posted. I arrived nine minutes before projected time closing and they were closed already.

Ordered using the app and picked up at the store due to the COVID situation. Parking was easy and pick up was simple. Prices are more expensive than I remember but tastes just has refreshing and good. The employees that I interacted with were very friendly and had my drinks ready to pick up right away. They had plastic barriers and tape to maintain safety and social distancing. read more

Usually a big fan of Jamba Juice but this location is pure poverty. They are always closed for one reason or another during what should be open hours. Right now they are "closed for 30min due to no blenders" What!??? That's like Baskin Robbins not having ice cream scoopers. Figure it out, I need my pretend-healthy smoothie! read more

I had a great experience at this Jamba Juice specifically. Jaedyn and Tara are very nice employees and answered all my questions about the different boosts for my smoothies. Great customer service! read more

I really hate writing bad reviews but my latest visit to this Jamba location left me confused. Main issue is the staff. From taking my order to getting my drink. Staff didn't seem to want to be there or to be in any hurry to make drinks. I ordered and waited for about 15minutes without hearing one blender. There were several other customer waiting before me too. Staff seemed to be randomly stacking up orders but no one was actively making any smoothies. THEN when the cashier finished taking ordered she asked the girl who was simply stacking orders to come to the cash register so she herself could order something... finally a young lady from the back came out and starting pumping out drinks while the others stood around. Will give this location another shot and update my review. If you're in a hurry, I'd avoid coming here. read more

Worst location EVER! I've given this location many chances but every single time they've made me realize why I don't want to go back. They don't smile or even greet you when you walk in the door. Every time I mobile order I tell them my name and the whole time it's sitting in the fridge and they make me wait about 10 minutes every time. I walk in with a smile and walk out just feeing irritated. Whoever is in charge of this location needs to get their team together, organized and really work on their customer service skills. Customer service is key! It's what keeps customers coming back and let me just say this place has MANY opportunities. read more

Today I went to Jamba Juice to get three drinks for my family. There was a young lady by the name of Abby there and she was so helpful explaining everything to me the menu, the add-ons, very professional and gave me great service. I'll definitely be going back to this Jamba Juice. read more

Customer service here is the worst. I like Jamba Juice but I'll never come to this location because staff was very rude and unprofessional. The woman making my drinks told me that I was wrong about my drink size when the piece of paper clearly stated the drink size that I got, and I was correct. Never coming here ever again. read more

Great smoothies. Great attitude from all employees. Located in a great spot right next to sprouts never too busy. Definitely would recommend this establishment for the family and friends. A great healthy treat that taste good to.. read more

I moved to this area in January and frequented this Jamba until something unexpected caused me to move last month. The people at this location are friendly and do a great job. The reason I wanted to leave a review though was because of the manager (Isabella I think? I'm horrible with names). I had submitted an issue through the Jamba website, she exceeded expectations in terms of resolving the issue, and then I was pleasantly surprised when she recognized my name in person and we had a friendly chat. I'll probably swing by once more (have an errand in Campbell coming up) but other than that I am sorry to not live so close by anymore! read more

I worked at Jamba Juice in high school about 10 years ago and after visiting this Jamba Juice I'm very grateful for having the support we had. The four stars I'm giving is solely for the worker Jamal, poor guy was all alone, helping 10+ people, while some being rude when walking in, seeing that he was alone and him telling them very nicely that there would be a wait and if you had walked in you would see exactly why... this guy deserves a raise!! Thank you for your great customer service. Luckily as I was leaving there was more staff finally coming in. read more

Their customer support team reached out to me about a bad experience saying they would make it right and then GHOSTED ME. LOL that's so sad! They were doing so good. Original issue: they ran out of medium cups (I ordered a medium Jamba) so they put it in a large. That large cup wasn't even half way full. Like what the heeeeeeylll. Anyway, they were on their way to make it right but totally didn't. read more

If this weren't the most convenient location for lunch, I wouldn't go here. The smoothies are fine, but they are chronically understaffed, and the staff that shows up lack basic customer service skills. read more

Had the best worker ever here named Nina. She made my drink perfectly and right as the smoothie hit my mouth the flavor just exploded in the best way possible. She even saved me from getting run over right after this encounter. I love her so much. If you come here, please ask for Nina to make your drink. You won't regret it. read more

GREAT SERVICE!! Thank you Omar!! This location always gives great service and makes you feel welcome even if you arrive close to closing time. read more

Jamba - Matcha lemon & Red gummi - Juice Bars & Smoothies Near Me - San Jose, California

Fast, Friendly and great Covid prevention/safety system. And the app makes it easy to order.

Every single time I come here just one person is working taking orders & making everything this is just ridiculous at least have another two people working where one of them are at the register taking orders and then the other two make everything what is this read more

Took an hour to get smoothies and we were almost late for our game. The workers are angry at each other. They need more workers. One of our smoothies was ready behind the counter for 20 minutes. read more

Jamba - Smoothie - Juice Bars & Smoothies Near Me - San Jose, California

Came for a Jamba at 5pm and they have a sign on the door that they are closed for 30 minutes. This is annoying and bad business. Can you please put at least as of what time? Who owns this franchise? Isnt this a violation of the rules? Love the product but not happy with them wasting my time. read more

Jamba - Closed because their management cannot figure out how to stagger lunches. - Juice Bars & Smoothies Near Me - San Jose, California

Waited for more than 20 minutes for my acai bowl. When I finally recieved it, it was all melted and it was completely missing bananas. Couldn't even eat it. Never come back to this location read more

Great customer service very kind while working one staff with multiple customers would recommend for anybody to come