I went a couple days ago, and I was a little lost on what to order, but Emy was the kindest worker i've ever gotten a chance to talk to. She helped navigate the menu and she truly showcases what it means to be hospitable in a workplace. Definitely would recommend the White Gummi, especially if it's made by her! read more

Great new menu items but so glad they can still make my Pina Coolada! Service was friendly & the ambiance was clean and cool. We stayed longer after finishing our drinks just to talk in a fun atmosphere. read more

Jamba - Double Pina Cooladas - Juice Bars & Smoothies Near Me - La Verne, California

My husband and I came in here after our movie today. I was not greeted at all nor did anyone offer to take my order. I saw a kiosk that said order here so I just assumed that this was another establishment that was doing self ordering. So I proceeded to place our order. In the meantime, she took the order of someone younger who walked in. Didn't even thank me for the order just called my name and walked away. I ordered my pumpkin smoothie with no granola as I am highly allergic. Walked across the parking lot to go grocery shopping and took one drink of my smoothie to realize that there was granola blended in it by the time I got to the second aisle in the grocery store I needed to grab a water off the shelf and take a Benadryl quickly. I didn't have my EpiPen on me. I think that when people place orders, they need to verify if there's any customization instead of just looking at what they ordered. read more

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Their drinks always fresh and the staff is friendly. The location is clean but they are always understaffed. Two drinks ends up taking 10-15 mins as there's always only one person working. read more

We go during the specials. It's a better value. It's good as it always was. Don't forget the vitamins! Service is great. My Fav is the Caribbean passion . Kids love the white gummy cuz it takes like candy. read more

Jamba - Jamba value days - Juice Bars & Smoothies Near Me - La Verne, California

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The place is consistently sanitized and easy to access given the ample parking in the strip mall. It's always sparkling clean thanks to the dedicated staff. I go there for the juices which are fresh and delicious. I love the Orange Carrot twist which is no longer available, sadly. But every other offering is great, like their smoothies. I need to try their bowls and food offerings next time. I'm sure they're filling and healthy too. read more

Stopped by on Sunday, 09/03/23. Very quiet and not too many customers when I was there. Ordered the following to go: - The Go Getter (small): $8.29 Yummy! There was only one employee working so she was basically performing double duties as a cashier and making the drinks. Ample parking outside and next to the Habit. read more

Jamba - The go getter (small). 08/03/23 - Juice Bars & Smoothies Near Me - La Verne, California

What happened to Jamba Juice? Going there used to be the best experience in the world. It use to be that I could smell the oranges and lemongrass before I even open the door to the place. It use to look so clean and inviting. It's no longer an experience... I'm not sure that I'll ever return. I will say that the customer service was good;however, this poor girl was doing everything by herself. read more

The service can't even be called that. Stood there for ten minutes, not a word. Asked if I could order since I'm paying cash and people are ordering on the kiosk and well, I'm next, nothing! Been here 22 minutes with one person ahead of me... zero customer service skills read more

Brooklyn is da bomb. She is so very kind, which is rare for one that beautiful. And the shakes are sweet too!

I visited 4/29 at 3:45pm. The smoothie itself was fine -- no complaints there. But the service today wasn't great. The employee who helped me seemed frustrated or just generally unhappy to be at work. There wasn't any friendliness or acknowledgment beyond what was necessary. I get that everyone has off days, but the energy made the experience a bit uncomfortable. read more

Apple Maps says open until 9pm, got there at 7:30, doors locked. Very Angry. Not happy. Unsatisfied. When I tried to post this the first time they tried to silence me read more

It's 1:15 pm today, 2/18, and there's 12 people standing in the lobby while 1 employee is working to register and make all the orders. She's working hard but unfortunately the managers don't similarly work hard to schedule enough people. Management: If you're doing a half-off promotion you should schedule accordingly. The customers here are talking about how pissed we'd be if we were this employee. I won't come back because I value my time. Oh, and fix your water damage, pictured. read more

Jamba - Water damage on ceiling. - Juice Bars & Smoothies Near Me - La Verne, California

I'd put zero if I could. Ran out of everything I ordered online. They could've closed online ordering so I didn't waste my time driving there. They tried to call me when I was already in the parking lot. read more

Natalie was super helpful and very and inviting has excellent customer service and recommendations and had very good communication and energy she went above and beyond to get us exactly what we were looking for its people like this who deserve great feedback thank you Natalie for all that you do read more

employee marrissa completely ignored our presence in the store waiting to order for over 10 minutes (not even a hello or welcome) and i had to ask to order multiple times , it was not busy at all only one other person in the building who'd already ordered- i will never go back to this location extremely dissatisfied read more

I placed an order online 4 items When I got to the store the girl told me they don't have one of the food item I ordered She told me to go to the app and request a refund. I did It has been over 27 hrs and I have received nothing. I lost $5 bucks!!! On top of that; the girl was very rude wouldn't give m spoon for ny bowls or straw for my drink Horrible experience read more

This location is great! The people who helped us were so nice and gave us great service even when we were taking a while to order! We got a medium orange dream machine and a medium pomegranate paradise. They made a little too much and ended up giving us larges! However the only downside I did not like was the add on's were 0.50 each and some places offer the first one for free. Overall a great experience! read more

Jamba - Juice Bars & Smoothies Near Me - La Verne, California

I went to Jamba to get the $5 deal at 4pm I came at 4:12 and there was a sign saying on my break will be back in 30 with a smiley face. Are they understaffed? If someone is on their break there should be atleast another worker. The door was locked and I didn't get my Jamba. The need to update their hours online and at the door because I was just scammed. read more

We absolutely love Jamba Juice but this location alone has the rudest employees ever. It's like we've been such an inconvenience for them to even show up no matter time of day it is. read more

Always a great experience with Joel! We visit this location often and always enjoy the best bowls and service!

Tried to go get a smoothie, walked in, and was told they were closed for 30 minutes. But, if I ordered online I could get one. I was turned down as she was in the process of making a smoothie. Every time I come here there is something wrong. Juice machine down was the problem last time, not sure if that was ever fixed. Headed to Robeks. read more

Jamba - Sign saying closed, but still open and inside making smoothies. - Juice Bars & Smoothies Near Me - La Verne, California

Amazing customer service. Everyone is kind and wonderful each time I visit but today Asterisk was especially kind. Thank you to the entire Jamba staff! The smoothies are also so good and not like any other smoothie place. read more

The service is horrible, there was multiple ppl in line the cashier only took one order then didn't acknowledge anyone else started making that persons drink, still ignoring the line then started washing the blender while there was another employee in the back who also saw the line & didn't acknowledge us at all. It would be nice if they could at least take everyone's order than make the drinks or let us know "hey i will be right with you" instead of ignoring us.. read more

Went two hours before closing and was told the juice machines had already been cleaned so no juices could be made. So why are you even open? Lol read more

The service was the worst I have ever experienced. It's the day after Christmas and we took our kids to get a smoothie. There was only one female worker there and she was slow, unfriendly and unenthusiastic. She didn't want to be there and made it very obvious. As people were lining up, she did not acknowledge anyone at all. She would take an order, walk slowly to the back and began making drinks, then she would take another order, not make eye contact with the rest of the people in line waiting and walk slowly to the back. She was absolutely miserable. I watched people walk out. We waited a total of 38 minutes for her to take our order and go make our 2 drinks. I will never come here again. The owner needs to know what kind of employee they have representing them. read more

Terrible customer service from the manager Justice and employee Kayla. I ordered online 20 min prior to arrival, when I arrived no one was in the store, completely empty, never seen anything like it but terrible on jamba juices part to just have no one available said they would be back in 10 minutes and my drink was not made or ready. I came back hours later around 6:30pm where I spoke with Kayla first, she did not believe me and asked for proof which I provided, did not apologize or even say have a good day, just an employee who seemed unhappy in her job and did not provide any type of good customer service, neither did justice. Its wrong that I had to come all the way back to get a drink I had ordered 5 hours prior and they did not provide an apology, a refund, or any type of gift card for the extreme inconvenience this was to me. I will be complaining to corporate about these people. Its wrong in every way. I am displeased and will not return to this store. read more

Jamba - No one in the store?! Seriously!? Unacceptable - Juice Bars & Smoothies Near Me - La Verne, California

I was about to to give the one rude employee the benefit of the doubt but I'm so surprised to see other similar reviews. Went to this location for a green juice and they were all out of apple juice. So employee helping us suggested any of the orange-related juices, so I chose the carrot-orange juice. What happened after that was not something I'd seen before at any Jamba Juice or literally any other juice location. But let's just say if angry juicing was a thing, that was it. Oranges were tossed, appliances were thrown around. I thought maybe she was having a day, or maybe was upset about having to prep the juicer close to closing. My friend and I were pretty much exchanging glances and watching the circus go down, just repeating .. man she is p*ssed. I will say that even tho the juices were a little less than full, even with ice, that they were pretty good. But for that price and the general experience, it might just be worth it to go to Vons. In any case, I also really hope that employee/manager figures out what's bothering her. read more

Two weeks later, still no refund even though the manager called and assured me I would get it. How is this store still open?

I only gave 2 stars because I felt sorry for the 3 young girls working who clearly have been thrown into the trenches with little to no training. Otherwise it would have been 1 star. Ordered in the app. Drove to this location and walked into an absolute cluster. There were 11 customers inside either waiting for an online order, or waiting to place an order. The 3 girls working were all frantically running around making smoothies with no method to their madness. After 10 min of waiting for mine that I placed 18 min ago I finally was able to get the attention of one of the girls. I told her I was waiting for my app order. She asked my name and I told her and she said they haven't started it yet (it showed completed on my app) I wait another 10 min. Smoothies are piling up on the counter. THERE ARE NO NAMES OR TYPES OF SMOOTHIES LISTED OR WRITTEN ON THE OUTSIDE OF THE CUPS. After spending 24 min in this place I walk up to the frazzled employees and say "I'm waiting on my watermelon Breeze from the app." She looks around and grabs a drink from the 10+ cup pileup on the counter and says "here this is it" I still have NO IDEA what or who's smoothie I'm drinking. Management... pull your head out and train your staff!!!! And for the love of God get with the times and when someone orders whether it's in store or on the app, print out their receipt with A NAME ON IT and stick it to the side of the cup!!!!!!!! read more

Great location on a Main Street and easy to get to. It is located in a shopping center with open parking. This a very clean and good size shop with 1 gender neutral bathroom for customers only. There is stool seating (see photos) inside and plenty of chair seating outside on their patio area(see photos). On arrival I was greeted by 2 very friendly staff members with a "Hi. Welcome". (ACKNOWLEDGEMENT A+) that's a biggy for me. I did get my order in a timely manner and it was made perfectly. This is definitely a great place to casually eat/drink and hang out with friends. Lots of people came in behind me and they were all greeted and taken care of in a courteous and timely manner read more

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I love Jamba Juice. I remember when they announced we were getting one in La Verne. I was there on opening day. This place was great with their customer service for a long time. Lately, its been like playing roulette because you'll never know what you are going to get. Some employees are super nice, others talk to you like they don't want to be there. In the past I've been able to order by phone so today I called and wanted to place an order. They young lady who answered the phone stated they only take orders online. I told her that I ordered by phone last week and I asked if this was a new policy. She hesitated then answered "Yes, it was just started". I am quite sure that was a fib and she just didn't want to take the order over the phone. Well let me tell you, about the app. It sucks. It won't save my payment information, you can't add a gift card to your payment option, pay with PayPal or Apple Pay. Terrible. Here is the good part....my smoothie was great like always although a little too much chunky fruit at the bottom of my drink but of course I'll be back. I'd have given them 5 stars had they taken my order over the phone. read more

Matthew deserves a raise, simple as that. Kind, patient, knowledgeable, and a hard-working employee. He made my visit memorable!

I've been to this location twice now. Once the staff was terribly rude. You would think I came at closing yet I came in the middle of the afternoon. Then I decided to come back and they had a note on the door saying they would be back in 30mins so we decided to come back in an hour just for them to close. Won't be coming here anymore which is sad because they are right around the corner from us. read more

Jamba - Juice Bars & Smoothies Near Me - La Verne, California

This place is terrible. This is the second time I come for an açai bowl and it is practically empty. They also couldn't void a transaction for me to use my rewards. And they don't have online ordering. This place absolutely sucks. read more

I have been going here on my lunch for so long but they are always out of cups now and when I asked for a large and they said we only had small so I asked for a large but split they still said no because they were rationing cups. But then they gave me two cups and was like there was a little extra because of the spinach like ok so you aren't rationing cups you are just being rude and can't compromise read more

Jamba - Juice Bars & Smoothies Near Me - La Verne, California

I'm always very satisfied with this location. All the staff is quick and efficient. I'm always greeted at the door. Thanks for providing excellent customer service. read more

The food here is good. It is the same as all other Jamba juice locations. The inside of the business is in a sad state. The paint is peeling from the ceiling, open electrical boxes, front doors that are continually messing up, and a toilet that has been "out of order" for 6 months. The employees will make your food. The employees do not care about the issues with the store though. When these issues have been reported to them they have said "there is nothing I can do" this is the same thing from all employees including the manager. So while the food is good the rest of the store is not. read more

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It seems everytime I come here the service just gets worse and worse. At 3pm today there were only 3 people in the building and it took the two workers 22 minutes to make my smoothie. No care in the world of other people's time. Inside was dirty with trash on the floor. Come on Jamba Juice. There is a reason I go to other smoothies shops. read more

I don't know why I didn't think better to just go elsewhere and get Jamba juice but I took a chance at this location. The lights were off and the door was blocked by sign that said open. So that was creepy. However when I got up close the place was actually open! Myself and my husband were greeted and were immediately hurried out mind you we were the only customers there period. I did not feel welcome and that we were interrupting something between the coworkers? I wasn't offered a receipt so I didn't get my points. We got our drinks and we're given a have a good day bye while in the dark and hurried out ... read more