very yummy ! boba was warm and fresh still. got the thai tea smoothie and oreo coffee frappe and were delicious. no complaints! very friendly and clean read more

It's Boba Time - San Dimas - Bubble Tea Near Me - San Dimas, California

(tl:dr) Took a couple tries to get the order right. Went in on Halloween Saturday while it wasn't busy and ordered two of the seasonal horchata drinks. After receiving the order, started noticing the issues. To the worker's credit, she apologized immediately for forgetting to add the extra egg pudding requested. However, as I left, I noticed that the dietary restrictions of no whipped cream and oat milk requested weren't followed, and we had to ask her to remake the drinks. She was very polite, and remade the drinks without issue, and double checked as the second order was completed to make sure nothing else was missed, which was thoughtful. The drink itself was delicious, but it was a bumpy road getting there. read more

It's Boba Time - San Dimas - Seasonal horchata scare - Bubble Tea Near Me - San Dimas, California

Was craving something sweet and cold. So came to this place just before they close within 15 mins. Place is cute and has selfie pics area. Very friendly Service. Definitely coming back. I forgot to take a pic of my 4 drinks. I guess IM coming back again. read more

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I had a horrible experience at It's Boba Time (San Dimas). I ordered the Hokkaido Milk Tea ($6.50 - Large) with Boba. The pearls had the taste and texture of toilet paper. The tea had the flavor of cheap powder mixed in water. In the end, I tossed this thing into the trash (video attached). This experience was such a waste of money!! I arrived at It's Boba Time (San Dimas) on Saturday (around 12:06PM - near opening time). Parking is easy. The lot is very big. There's even EV Charging Stations. Staff is the highlight. Staff (receipt says Gavin) warmly welcomed me as I entered. Gavin is professional and friendly. My drink took one minute and 30 seconds. Quick! As mentioned, I abhorred the Hokkaido Milk Tea ($6.50 - Large) with Boba. It's one of the worst prepared drinks that I've had in a long time. The tea had an artificial candy flavor while also offering a thin, watery aftertaste. The boba had no sweetness nor flavor; it tasted and felt like chewing on toilet paper. There's no bounce; rather, its just "splats." In the end, this thing went into the trashcan. "UGH!!!" Concerning ambiance, It's Boba Time (San Dimas) is harmless. I appreciated how the location was relatively clean. Ignoring the clumpy dust in its crevices, the three indoor tables are shiny. The floor also looked swept. It's Boba Time (San Dimas) has no available electrical outlets. There's a gender neutral restroom, but it was out-of-order during my visit. Also, the music is inviting and jolly with its Christmas tunes. Overall, I had a horrific experience at It's Boba Time (San Dimas). I left nauseated and annoyed. "Such a waste of money!" I'd internally screamed. At its current state, I do not recommend It's Boba Time (San Dimas). 1 out of 5 read more

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It's the best boba I have ever had been coming here forever years and I always get best customer service top cuality.

Recently, I've been a fan of the Boba Time brand and the selection they have to offer the customers. The menu options are extremely large whether that is a positive or a negative. I enjoy seeing the multitude of options on the menu and the current top drinks when you go to the location. We've ordered drinks on the app since you get rewards for spending and also drop in to this San Dimas location. The drinks are usually served in a timely matter and ready when stated in the app. Staff for the most part are always friendly and work hard to manage all the orders. The location has few tables for seating inside, but plenty outside the boba shop. My personal favorites are the Strawberry Matcha, Matchata (matcha + horchata), Pistachio Milk Tea and Hokkaido Milk Tea. All these are ones I gravitate towards choosing. Overall, It's Boba Time serves up solid Boba for a known boba chain. ( ^_^)b read more

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Got some Boba for the team. They have a great amount of choices. From teas to smoothies to boba drinks and many others, with so many topping combinations. I really like the fact that on their website they'll tell you the nutritional facts including how many calories in each one of their drinks. Its in the shopping center of Smart and Final, right inbetween a Ramen shop and a Sushi shop. Minimal seating inside and theres some more shared space seating outside. Bathroom was out of order while I was there which is the only knock I have against this place. Friendly customer service. I ordered like 6 or so drinks. She was very patient with me. And the drinks came out quickly. They were all so colorful and looked really good. Everyone enjoyed them!! read more

It's Boba Time - San Dimas - Bubble Tea Near Me - San Dimas, California

This was one of the better taro milk teas I've had from a boba chain. The boba was warm and the texture was more on the soft/chewy side. Their shop was super clean and the employees were very friendly. read more

It's Boba Time - San Dimas - Top drinks - Bubble Tea Near Me - San Dimas, California

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As much as I love this boba spot and how amazingly affordable it is LORRRD every damn time these people forget my toppings every time I end up having to go back. I just ordered and didn't realize until I was home that they missed my extra topping that I paid almost a damn dollar for. Now I'm stuck with having to deal with it because by the time I get there it'll be closed. The workers are dope but get it together like the 5th time already. It's irritating. read more

I grabbed a boba after we had dinner at Show Sushi. As a Utah resident, I can't get a boba tea in my area for less than $8-9. The prices here were SO fair, and my drink was great. I love the variety on their menu. The spot was super clean, and the service was super friendly and positive. I will be back the next time I visit! read more

We didn't actually try it (hence a random 5 stars) but, we did walk in so I thought I'd leave pictures and vibe review! It's really fast foody and not my vote for boba experience. But the girl was friendly and I heard her tell the lady ahead of us it would be 45 minutes, so we left! read more

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Terrible business, manager is never present or deals with customer complaints. Drinks take awhile to get out because they're understaffed. Needs new management. read more

I was craving something sweet after having dinner at Show Sushi. It's Boba Time is conveniently located just adjacent to Show Sushi. The shop was well lit and very clean They have some indoor seating. The barista was very nice and friendly. The service was very fast, although she was alone in the shop. They have a wide selection of refreshing drinks. Their menu includes all of these yummy drink categories: milk tea, iced tea, milk foam top, tea float, smoothies, shakes, slush, frosty milk, frappe, iced and hot coffee, and shaved ice. They also have açai bowls and cakes. I chose my favorite, which is strawberry matcha milk tea. My husband got guava iced tea with boba and my daughter got rose matcha milk tea. The drinks were refreshing and adequately sweetened. It's a nice place to stop by and try a refreshing drink. I will be back soon. read more

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Very very mid. I would only go here if I'm desperate for a boba or else I'd much prefer driving further out. Boba texture is very normal , nothing extra ordinary that sets them apart. I'm a huge boba drinker so this is a no-go for me. They need to add that umph to stand out. read more

Such a hidden delight. Tucked away inside a strip mall is this wonderful Boba shop. When you walk in, you're greated with a smile. The girl behind the counter was very nice. Lots of choices, smoothie, coffees and frozen ice all with boba. There was 3 of us so we had one of each. Wow, these were delicious. Very flavorful and great portion size. The shop has a couple of tables but outside you can find more covered seating. Will have to come back again next time I'm in So Cal. read more

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Upon arriving at the parking lot in front of Show Sushi (I was picking up dinner last night), I saw this really bright sign with "It's Boba Time" on it. I didn't know they opened a location in San Dimas... cool! You now can get some boba after some sushi (on their right) or some ramen (on their left) or both... why not! Great spot to be Boba Time! The first time I had their drinks at another location, I was not very impressed. Hence, I haven't been back to try them again until now. This location is very bright inside. It has limited interior seating. Drink menu has quite a bit of hot and cold drink selections. They do have their top 20 drinks displayed so that may help in the decision-making for some customers... not for all of course. You may order from their 1 kiosk or just walk up to the counter and order face-to-face... the choice is yours. They do have 1 all gender restroom available for use which is convenient (1 is better than none I say)... remember to ask for the code. I usually get 3 drinks when I am at a boba joint... 1 for me and 2 for my daughters. I went with the kale green as I was looking for all fresh ingredients and not the powder stuff. I got 1 peach strawberry with lychee jelly for my eldest and 1 house milk tea with crystal boba for my youngest. All the drinks were quite good. I was skeptical about the kale green, but all veggies and fruits balanced out in flavor... I would get it again! Staff was super nice and pleasant. Ambiance like I said was very inviting with its bright white lights. Prices are quite reasonable. Now that I know they are here, I will return whenever I am in the San Dimas area. Thank you! read more

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Been to this chain many times but it was my first time at this location. The inside is small with a few chairs and tables (more of a to-go vibe). There is a tablet you can order from and service is prompt. It's never my go to boba spot but there are a few drinks here I really love and get on repeat - pistachio smoothie, strawberry and watermelon slush, and strawberry matcha with oat milk. For those three drinks, I would come back when I'm in the area! I also like that if you order "light boba," they don't charge extra. read more

It's Boba Time - San Dimas - Strawberry Watermelon Slush - Bubble Tea Near Me - San Dimas, California

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Boba ! Yes! If you're a fan, you have to stop by and try them out. They have so many flavors and some drinks are blended. Order on the app before hand if you'd rather not wait, or if it's last minute you can order from the kiosk inside or with the staff. It's clean and cool inside so you can relax with this hot weather. They are located in a great shopping center with other restaurants and stores. I love the rewards program on the app. I'm a sucker for rewards You should give them a try. read more

Nice store, clean and bright! And the drink options are various, I love they also have hot beverages here. I tried the milk foam jasmine tea with 25% sugar. It's a little bit bitter for me, I may go with 50% next time. Over all, I love the flavor, the milk foam is thick and tasty, nice job. The two girls are very friendly too. Nothing to complain, come to try it! read more

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Love this new addition to San Dimas/Glendora where boba establishments are lacking. Even though this is a chain, the 2 times we've been here we've had great service and excellent tasting drinks. First , the parking lot is large , so there's always ample parking . The store is very clean and tastefully decorated . Though there are no tables to sit inside , there is a long bench to wait for your drinks and there are some tables outside. The menu is large and you're always guaranteed to find something that suits your taste, whether it's milk tea , acai bowls or shaved ice. We were greeted warmly both times we came and our drinks were made exactly to our liking. I like that the pistacho matcha milk tea was not too heavy on the matcha, it was perfectly sweet at 25% and the boba texture was bouncy and chewy , not mushy. This is the perfect place to get your boba fix. I'll be back soon ! read more

It's Boba Time - San Dimas - Pistachio matcha milk tea and almond milk tea - Bubble Tea Near Me - San Dimas, California

The fact that this place was opened on THANKSGIVING gets a review! I visited my family in San Dimas for Thanksgiving and we were looking for anything that was opened, we got tricked by Starbucks because people drove through and looked like they were ordering but they weren't, I was so sad BUT just a few feet away was boba time! So we came and saw a clean store with lots of photos of boba and lots of options for milk alternatives! Prices were what we expect for any boba shops so I can't complain I was just happy to get boba when no other place was open! read more

I'm giving them a low score !! My little grandaughter who went with her mommy to buy a boba had an incident with the lights under the counter! She was ordering and holding on to the counter when she was shock wearing her little metal ring her FINGER was burn ! Be careful those lights under the counter have expose electric wire ! We made a report with the building code dept and are waiting for the Managers Call .BE ALERT ITS DANGEROUS!! read more

Service was great. Friendly. Informative. Accommodating. They also have a wide variety of beverages to choose from. We ordered a taro milk tea with boba and a jasmine green tea without boba. The boba was cooked perfectly and had that subtle sweetness. The taro milk tea, however, was just OK. It wasn't the best quality of taro tea. I've had better. The jasmine green tea was seriously lacking in flavor. We had asked for it to be sweetened, but it tasted watered down -- hardly any essence of jasmine whatsoever. We've had better jasmine green tea elsewhere. The place has one banquette for seating, no tables. Not sure about outdoor seating as we came in at night. It was VERY cold inside as the AC was on high blast. With temps in the low 50s at night, this was absolutely unnecessary. So there's good boba, but questionable beverages. If you can't make a proper jasmine green tea or taro milk tea, I'm not sure I'm motivated to come back and sample other drinks. read more

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In case anyone was curious about their Acai bowls, I wouldn't recommend. The Acai base was pretty watery, not thick at all. Might be fine for a smoothie consistency for drinking through a straw, but it was like an Acai soup with fruit. Drinks are expensive as well- a tea with boba/toppings shouldn't be over $8 for this level of quality. The only redeeming quality is when they have a deal (ex. Winter special $1.99 for milk tea with boba), otherwise not worth coming here. read more

I had a disappointing experience at It's Boba Time today. I accidentally spilled my drink, but the person I was with and I immediately started cleaning it up ourselves because we didn't want to leave a mess. While we were wiping it up, we noticed there was 2 specific male employees working that were rude and talking about us with an attitude. I understand it was a little busy, but it definitely wasn't busy enough to justify being disrespectful to customers who were clearly trying to fix their own mistake. After that, when we asked about getting the drink replaced, we were waiting by the counter and a blonde female employee spoke to us in a very rude manner. She asked if we were in line in a tone that felt dismissive, as if she hadn't just seen everything that happened. If she needed us to move, she could have asked respectfully. Management can easily check the security cameras and see that we were cleaning the spill ourselves in the beginning which we honestly didn't even have to do. Accidents happen, but the way the staff handled it was unnecessary and unprofessional. Basic courtesy and respect would have gone a long way. read more

Custom Sweetness + Real Tea = Boba Done Right One of my favorite things about It's Boba Time is that you can completely customize your drink's sweetness--choose from 0%, 25%, 50%, 75%, or 100% sugar. No weird pre-mixed bases here--just fresh-brewed tea and real ingredients. This location (San Dimas) deserves a shout-out for a few standout reasons: * They offer bold tea flavors like Assam and Earl Grey--not just the sweet/fruity stuff (though those are fab too). * The place doesn't open until noon, and yes, there's usually a little line right at opening. But don't stress--it moves fast thanks to their smart setup: one person takes orders, the other makes drinks. Super efficient. * The staff is friendly, fast, and the space is spotless. * Bonus: they have outdoor seating, so you can bring your dog or enjoy your drink in the sun. Whether you're a milk tea purist or into lychee pop and fruity slushes, this shop delivers high-quality, fully customizable boba in a welcoming space. One of the best It's Boba Time locations I've visited. read more

I'm back. Tried the new matcha Thai tea. Asked the staff about this one and they had not tried it yet. I took the chance and added milk foam. I mostly was tasting the Thai tea with a hint of matcha. I like it. If I want that quick Thai tea fix then this is it. read more

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Drinks are AMAZING but... it takes soooooooooo long to get your order if you come here I suggest you place a pick up order.

Customer service gets a 0%. No one acknowledged me as I came into the store. Store was filthy. A female employee seemed very upset and irritated. Grabbed her backpack and headed out very abruptly and rudely. Will never go back. read more

Great ! I just discovered this location. My daughter and enjoy it so much . The place is clean and very friendly staff. They have a wide variety of flavors. I recommend this place ! read more

This is hands down the BEST boba spot in the area with many flavors to choose from! My go-to is either their Strawberry Yogurt Smoothie or Thai Tea Smoothie with boba! My husband always gets the Taro Smoothie with boba and that one is equally as good too! Their boba shop is very inviting and is perfectly located in a San Dimas plaza with plenty of parking and food spots around it. In addition, they whip up the drinks fairly quickly for a store that seems to always be busy with many orders. Thanks Boba Time for never disappointing us! We are looking forward to continue to come here! read more

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There were so many options of hot and cold drinks to chose from that I felt intimidated when I walked in, but the gentleman at the register, Priygit, was very helpful guiding me. I wound up ordering a hot still lavender tea it was absolutely delicious, a desert tea, just the right amount of sugar. I'll definitely be back read more

It's Boba Time - San Dimas - Lavender oatmilk tea - Bubble Tea Near Me - San Dimas, California

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Came here after show sushi located just right next to it. They have a pretty good selection, they do have desserts as well macarons. Ordered one but overly sweet not good. Pistachio macha pretty good they do have tables outside to hang out. Place is super clean so modern, drinks took a while to come out not that busy but will definitely go back and try other stuff. read more

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Went back and time wait wasn't long. Had the avocado smoothie and it was great! And they aren't cheap on the boba! read more

I ordered a Thai tea smoothie and received a regular Thai tea. The smoothie cost more and didn't get what I ordered.. sorry please make sure staff is following the order correctly... read more

Finally It's Boba Time San Dimas is opened today! Cutest boba shop ever. I got freeThai Tea for promo & bought Mango Smoothie~ Yummy! read more

It's Boba Time - San Dimas - Bubble Tea Near Me - San Dimas, California

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nice to have another boba option in the area legit consistent franchise chain next door to show sushi! had no idea they have been open since September 2023! Brown Sugar Milk Tea and Matchata Milk Tea! read more

It's Boba Time - San Dimas - Matchata Milk Tea w/boba Brown Sugar Milk Tea w/boba - Bubble Tea Near Me - San Dimas, California

Awful customer service. Tried 3 different times and each time the service was consistently BAD. Ordered ahead and came on time for scheduled pick up. Waited 15 minutes before any of the 3+ workers acknowledged me. Next time I want boba, I'm willing to travel further to another place for better service! read more

Came in for a watermelon slush and it was kinda bad. The boba was hard and the drink was warm and melted. But the girl didn't hesitate to help and replace my drink and had a really sweet and positive attitude despite me being a "picky" customer I would say. Thank you gabby keep it up with the sweet attitude read more

OMG! love this new location, its super close to me. Friendly employees. My drink was made in a timely manner. I didn't wait long even though they were busy. I had the watermelon slush with boba and jelly. It was super tasty. If you haven't tried them out its a must. You won't be disappointed. I can't wait to come back again! Oh, and everything looks super clean and there is even a comfy couch to hang out if you need to wait for you drink. lol. read more

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