Had a bad experience at the location on SIERRA & SLOVER, so I went to one on SIERRA HILLS PARKWAY. The customer service was like NIGHT & DAY. I was greeted and acknowledged immediately. The employees were both smiling and super friendly. And when I told them about my bad experience at their other location just 20 minute before, they proceeded to take my order and give it to me 'ON THE HOUSE' for my trouble. Mind you, I didn't tell them my story to get anything for free. I was just marveling at the stark difference between the caliber of customer service at both locations. But they insisted they wanted to make up for my bad experience. And they absolutely did. In the future, even though the Sierra Hills location is out of my way, I will definitely take that extra time and give them my business. read more

If I could select a lower rating I would. Absolutely horrible service! I realize we have our rules and regulations with Covid, but they have really got to learn how to handle taking care of customers! They won't let you in the store if there are three other people in there, it took them 15 minutes to clear out the three people that were in there previously, I didn't have time to wait because I had an appointment, after I finished my appointment I tried once again to get Jamba Juice so I figured I would call in the order this time and then I can just go pick it up so I don't have to deal with the maximum lobby amount, and then they tell me they don't take phone orders! So you have no option but to stand there outside for roughly 15 to 20 minutes in order to get a Jamba Juice. I will go somewhere else!!! You have lost my business forever! read more

Wow the customer service here is a complete JOKE! First ever in the many many years of coming here have I ever seen such a display of poor customer service! It was some tall brunette working what it seemed alone and she had no sense of urgency had such a rude " hate my job" tone to her voice and in making the drinks! I guess another co worker was inside but not on the clock yet and she asked her how to make "the passion fruit" and she said oh its in the fridge and she let out the BIGGEST sigh ever in front of me and 2 other guests. Wow girl just wow. Honestly I will never ever come here. Just cause I was near the area but I will stick to Nektar in Rancho! Way better drinks, options and truly nicer staff! read more

Never open Mon-Fri at 7am I've sat several times waiting for them to open. Staff sitting in their car talking on the phone. Bringing kids to work. Very unprofessional!!! I just want my drink! read more

I really like Jamba Juice. But I have tried coming here multiple times recently and the credit card machine is always down and it's cash only. Employees have said a repair guy is coming out same day and I could come back and still same problem in a different day. Seriously need to get it together at this location. Juice it up here I come. read more

Been coming to this location for months and the service my wife and I received today was the best ever to say the least. I have never been attended to by the "juicer" that took our order today but she went over and beyond what I'd consider to be her duties and making sure we were pleased. She even anticipated our desires which made it that much more easier. I felt like I was at a restaurant and here I am at a juice bar. read more

Jamba Juice makes good smoothies most of the time. This time it was good. The problem I had was when I went to wash my hands in the bathroom and the soap dispenser was broken, not on the wall, with no soap inside it. With all these signs, it shows Jamba Juice doesn't think using soap for washing your hands is important. That means I can make a safe assumption the employees are making my smoothie with dirty hands. read more

Jamba - I guess Jamba Juice doesn't think washing your hands w/ soap is important for sanitation in the food industry. - Juice Bars & Smoothies Near Me - Fontana, California

The girl that was working today this morning , was facetiming her boyfriend the entire time she made my smoothie??? Haha so rude and unsanitary ....... read more

Absolutely disappointed with this location. I have tried three times on different days to put in a phone order since the online ordering is unavailable (which is already a HUGE inconvenience) but nobody ever, and I mean never ever answers the phone!! I like to stop by for lunch and I don't have time to drive there and then wait 20 minutes for a drink and drive back to work. Very disappointed. I'm done! read more

This has to be one of the worst of the Jamba Juice chains. This particular location is ALWAYS out of something important to make smoothies, or they're not open at the time they are supposed to be. This morning I arrived at 7:30am, they are supposed to be open at 7:00am and I go to walk inside and the doors are locked and no one is inside. The website and the sign on the door states the they open at 7:00am. This is frustrating because this is the location closest to my home. I had to go out of my way to find a Jamba Juice because this store can never just get right. read more

There's nothing like a refreshing drink on a hot day. This particular day I called my order in early I ordered 2 Greens N' ginger And a drink for my son. The worker Only heard me say one greens and ginger. But when I arrived she Apologized and got my order correct quickly and it was delicious. It's not about how you start it's how you finish! read more

Racist manager,horrible smoothies n service I asked for my money back and it seemed to be a problem with that with her

I went in today with my wife and me. I got really bad service by a girl name Callie. She gave me the worst service and there was another guy I didn't get his name. Really bad service and we'll never return. read more

So what has happen to customers service? Walked into the business and 2 people behind the counter working I assume preparing drinks or whatever. Nothing is said. No hello welcome to Jamba juice I'll be with u in a second. Nothing was said eye contact was made still no reply. So couple 3mins go by and no one is still not saying anything. So I walk to the counter and ask if we have to wait till they finish what they are doing before they take our order. Answer was I'm almost finished I'll be able to take your order. First of all you should have acknowledged that we were in your store. What are they being taught . Does Jamba juice understand customer service? Hello welcome to Jamba juice I'll be with u in a second. That let's me know you see me and you may be busy doing something. We were In this store for at least 3 to 5 min before I had to ask about service. This is unacceptable to me . Was it the color of my skin that made u feel like you didn't have to say anything until you got ready. I'm not gonna walk into a place and not be acknowledged and spend my money. I WILL NEVER PURCHASE ANYTHING FROM JAMBA JUICE AGAIN. GET YOUR CUSTOMER SERVICE IN ORDER . read more

I ordered it through the app and they had my drink ready on time. Their apple n greens is my go-to drink when I previously had cheat days. Good customer service but don't preorder it unless you are going to the place immediately, the drink can become a juice, not a smoothie. read more

I went to this jamba juice branch to buy fresh orange juice. The lady told me that they DON'T carry or do fresh orange juice anymore. I dont know how true it is because I saw the juicer machine behind her. Very upset as I was craving it! read more

Shoutsout Sara!! She greeted me with a smile, asked about my day, and was ready to take my order the second I walked in..blended up a niiiiiiiiiice pomegranate paradise and I think she was training too. read more

Came in on Thursday 2/20 at 11:20am and the girl working was AMAZING! She greeted me right away was super helpful and fast I was in and out, it looks like she was the only one working but she was taking care of her line and making the other customers laugh I work in food and I hope all employees has her attitude when they come into work ! read more

With social distancing still going on people are still skeptics. With employees like Carla who answered the phone this morning on 6/11/2020 @ 7ish a.m. whom refused to take my phone order, businesses are sure to lose big. She told me to place my order online and if i come in now there's no line. Well duh B%$# . If there's no line why can't you take my order via phone. I'm driving for petes sake! These kids don't care about your businesses owners...! when she's out of a job she will make better choices. If i were the owner of this business i'd be furious. What if it was your grandmother calling who is not privvy to using online platforms.. I won't be back! read more

this is the nearest to me and i an disappointed at home tacky and dirty it is, dishes piled up in the picture, no hand soap in the restroom; and workers does not greet or appear happy to serve customers. ‍ read more

Jamba - Juice Bars & Smoothies Near Me - Fontana, California

Such a terrible Jamba. Worst staff ever. Girl working the register was so rude and unkind.

This place haven't had ice in months. The worst part is that they are not telling there customers...What's a juice place with no ice????? Hmm! read more

I came in pretty much once they opened. I could hear a voice in the side room so i said hello, this girl came out with a very happy attitude to take my order. Honestly took me by surprise. Didn't mind working with me on changing a few things on on my smoothie and The smoothie came out delicious!overall great service by Sarah and her coworker both professional... read more

Workers are always rude. Every time I come here. Came here today at 7 and lights were off but the place was open. Looked like they were ready to close. Worker mumbled, no reaction. Didn't feel welcomed and won't ever come back to this location. Prefer juiceitup 100 times more. Customer service is shit too. Called and waited for 7 minutes just for them to hang up. Fuck Jamba Juice. read more

First, let me say that this one "star" is for the young ladies that made my bowl the night of the 11/27. Awesome! However, as often as I come to this location (at least once a week), I had the worst experience today. When I ordered my bowl this time, this is the first time I was not allowed to get the left overs. The floor staff was polite (the ONE that was there), but I asked to speak to the Manager for a rationale. Her reply was "It's a corporate rule, not mine!" I continued to ask her if it made sense that they would pour the entire smoothie in my bowl and offer me another bowl with the toppings since they now wouldn't fit? This doesn't seem cost efficient when the left overs would be washed down the drain. The Manager's (her name is Priscilla) reply was that she has more work to do so she couldn't continue our conversation. Very rude! This isn't the first incident at this location, but the first I wanted to report. Since I am in Management at a prestigious health organization, maybe some management courses, conflict resolution, and/or crucial conversation classes would improve management customer service. Side note: Your employees park in the front parking lot where customers should be. Again, poor customer service. read more

Terrible service. First of all I walked in and didn't even get greeted. Second, there were 3 people waiting for their drinks and I was waiting to order. Not once was I acknowledged as I looked at the menu and behind the counters were a mess. Left without ordering anything and got Starbucks instead. read more

I usually love this place but I'll never go back to this location again. The last time I came here, one the cashiers was super rude to me and then made my smoothie completely watery. I would love to say that this hateful act was an accident, but it was definitely on purpose. As soon as my boyfriend and I came into the store and walked up to the counter, the girl at the register smiled at him like she'd never seen a man before and was extremely polite and sweet asking him what he wanted. After my boyfriend ordered and before I could tell her my own order, she quickly gave him the total to which he replied "Oh and whatever my girlfriend wants." and looked at me. Expecting the girl to turn to me, I began to give her my order but received zero eye contact and heard only a slight sneer under the girls breathe. She stared at my boyfriend the entire time! Being the polite person I am, I brushed it off and sat down by my friend while she flirtatiously gave my boyfriend his total and continued to ignore me. To add insult to injury, she then flashed my boyfriend a "dazzling" smile handing him a flawless, full, thick, and perfect smoothie while having prepared mine as watery, gross, and shorted. What exactly did I do to deserve this? I was so outraged I wanted to complain right then and there but my boyfriend wouldn't let me probably fearing I would cause a scene because I was so upset. I don't know the girls name because my boyfriend hid the receipt but I know she had tan skin, dark hair, and was on the skinny side. This happened back in August & I just now remembered to post about it so I don't know if she still works there but I wouldn't even bothering chancing it. Whoever she is, she needs to grow up and get over herself. When your insecurities interfere with your job performance, you probably have some issues you need to fix with yourself. Get a life, my boyfriend and I just wanted to enjoy a smoothie on his birthday! read more

Honestly, I was sad that my now, local Jamba, did not WOW me on my first visit here. I've been a huge fan of Jamba for several years, and am always thoroughly impressed with their level of service, and obviously, they're delicious drinks & treats! So needless to say, that when I found out they'd opened another location close to home, I scurried over there to check it out. I am sad to report, this Jamba doesn't live up to Jamba standards. First off, I know first-hand that Jamba employees are the bubbliest, nicest people around. I show up to this Jamba and am not greeted in normal Jamba fashion. Which, ok, that's fine. A person, I assumed was the manager, was sitting at a table in the waiting area, and was talking to the employees behind the counter that were working on drinks. There were only 2 other customers ahead of me, and yet I waited what seemed like 15 minutes for ONE drink. There was a lot of conversation going back and forth between the employees, and I was pretty annoyed considering they didn't seem to have any sense of urgency for the customers waiting. The girl ahead of me ordered two drinks, and I could hear her mom telling her to go ask what was taking so long. If I'm ever in need of a Jamba fix, I'll head toward North Fontana's Jamba. read more

Stopped for a refreshing smoothie. I ordered one that's no longer on the menu; Pineapple Colada, with Pineapple juice, Pineapple sherbet, Greek yogurt and coconut milk and I added ground pumpkin seeds for a delightful boost. It was light, refreshing and delicious! I'd definitely order it again! read more

Jamba - The big treats look pretty good too. - Juice Bars & Smoothies Near Me - Fontana, California

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I don't normally go to Jamba Juice just because it's a bit pricy for me. But I had a coupon for buy one get one free. So why not use it ? The staff here are friendly and very attententive. One man on the cashier, came up to me and told me about their new specials. Talk about first hand service. There were a couple of people ahead of me, but the other barista came went down the line taking orders so she can start making the drinks ahead of time. I ordered the Citrus Kick and the Tropical Greens. The wait still took a while, I think I waited about 10 minutes for my order. With the coupon, I had only paid $8 and some change. Now I remember why I don't come here, the price is ridiculous. I'll just juice at home for free. read more

Headed home on a long road trip from Coachella , I stopped here for a quick kale smoothie and a juice for my Younger sister . While they don't have apple juice pre packaged or on the menu, Priscilla made a fresh squeezed apple juice just for my younger sister and it was delicious! Everyone was very polite , and I'll stop here again next time I pass through the area . read more

Always nice people really helped cool and funny. Make there drinks perfect never tastes off like other locations.

If you like liquid diet, this is the place to try in the area. Prices are high but the service is no bad. Plenty of parking.

HORRIBLE CUSTOMER SERVICE!!! Been here before same girl in charge as shift lead or whatever she is, is very RUDE!!!! Will not come back here and will take my business else where. I hope you guys can find some better workers to manage and run the store. read more

Super Friendly and welcoming! Always a clean space when I visit. Definitely my favorite location to go to in my area. My smoothies are always great how they should be and I get in and out of their quickly. read more

I leave work and drive there for juice, at Jamba Juice, and no juice, because the juicer is acting up. Really? At Jamba Juice? One juicer?

A quick stop in after gassing up at Costco. Friendly employees, but the smoothies didn't quite taste the same as what I've come to know from Jamba Juice. Maybe it was the fruit itself, but I doubt it. I've been ordering the same drink for many years, and I pretty much know what to expect. read more

First in line, took over 25 minutes to get my order. Ridiculous, NEVER coming here again

I love Jamba Juice but this location just isn't it. originally placed my mobile order at this location April 23 2021 not realizing it was the wrong location. When I called to cancel and see if I could get a refund they said it wouldn't be a problem. I waited 5 business days and still no refund. Now every time I call back they say only the manager can do that and they aren't in. It's been a month and they still haven't returned my money. Won't be putting anymore money into this location read more

Sunday morning at 10 after 9 I pull up to find an employee pacing front of the door with patrons coming and going. What's going on you ask? The person responsible for opening overslept! Jamba lost some money and patrons today! Lame. read more