I would give negative stars if I could, because I didn't even get service when I came in around 8:15 am. They open at 8 am and the woman working there said they don't have anything ready to serve. Unprofessional, incompetent, unethical and I've stopped going there because this happens in the past every time I go there. Randomly I decided to give Jamba another chance, but as usual waste of time. This place should just shut down and be put out of its misery. read more

After coming here for a few weeks the service had been great and haven't had any issues as I usually order the Thank You Jesus from their secret menu. Today I had the pleasure of having Camari serve me, and when I asked for my usual drink she said they don't make it, and after confirming that I had in fact been ordering it for years, she rudely commented that the previous staff had been doing it incorrectly, and they should not have in fact made the drink for me. I would've been completely fine if she was nice, but the way she came off was very rude. So needless to say it made my afternoon a bit less pleasant, and hopefully no one has the "pleasure" of getting this exquisite service from Camari. Only thing keeping me from not coming back is the amazing service I received from previous experiences with Jamba staff. read more

Went in to order a PB, banana and hazelnut bowl and was told they were out of fresh banana. How does a juice place where half of their items are made with bananas, not have fresh bananas? While looking at the menu to find something without bananas, the music playing in the store said the N word multiple times. Not sure if that was the worker's choice of music, but I was very offended and left immediately. This Jamba Juice is permanently off my list of places to go. The store is poorly run. read more

They don't fill it all the way to the top. Look, I love my Jamba juice smoothies, but if you're charging me top dollar for your products, then give me all the product. Don't leave it an inch from the top. Service is just ok, and the place is clean, but I want all my smoothie. If you do that all day long on every customer, then your making $$$$. Or someone is having free drinks read more

Jamba - Inside - Juice Bars & Smoothies Near Me - Azusa, California

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They never answer the phone. Don't have what they advertise. And service needs improvement.

It's honestly pretty good I always come to this place after or before the gym. The shakes are amazing but they're often out of some stuff like peanut butter and stuff like that. The shakes in general are a 10/10 and location is pretty good from what I've seen the times I've come here. Only reason I'm not giving this location a 5 star review is because like I said they're often out of ingredients read more

This is honestly THE WORST location ever to go to. They never are stocked up on anything to make any of the drinks you want, their staff is limited so they're rarely open when they say they are online and seem to hire college people from across the street that would rather do anything but their job. I've gone multiple times trying to give them a chance cause I live right here but each time I run into a different or same problem that I now drive the extra mile just to get my moneys worth. I pay for a $9 shake for it to be watery and tasteless or so chunky I can't get it through the straw. Not to mention the terrible service where they're extremely rude because I can tell they're just doing it for the money. But I've spent my last dollar here. Drive anywhere else literally. This location is ass read more

I was pretty impressed with how fast they got my drink ready despite the line that reached past the tables outside! Only thing I didn't like was not their fault though: the amount of body heat inside was repulsive. There's a promotion going on for APU students, so I got my original-sized smoothie for only $2! Definitely will keep coming back. read more

Jamba - $2 for original size - Juice Bars & Smoothies Near Me - Azusa, California

Girl with different colored hair was not helpful at all I'd ask a question and she'd make a face like if I was crazy for adding a certain thing to my juice . She made me feeel rushed and I ended up getting whatever just to not " annoy " her . Customer service should be better and professional. read more

I've always love Jamba Juice and never had a bad experience until today. I went to this location at 12:35 and had to be at the citrus college campus(which is 2 mins away) at 1 so I thought I had more than enough time and I was super hungry. Once the employee was done making other orders she takes my order (smoothie and pretzel) and the order of the person behind me. Now it's about 12:53 and my smoothie and the person behind us smoothie is ready and she gives it to us and the other lady leaves. I nicely said to her "I also had a pretzel" and she in an annoyed tone says "I know" and goes to put it in the warmer. I told her I'll just have it cold (cuz at this point I had no time). So I leave with my smoothie and pretzel which is rock solid. I tasted my smoothie and it turns out she gave me the smoothie of the woman behind me which tasted like it had pineapple which I'm allergic to so I couldnt drink my smoothie or eat my pretzel. Now I won't be able to eat after my class which ends at 5:30. Won't be going back to this location. This employee goes about her job like she hates it (I mean no one likes there job but we gotta act professional). last time I was in there she said to her coworker before she took my order "I can't wait to clock out for my break". read more

yikes yikes yikes ! I'm definitely not a Karen- especially since I used to work in the food industry myself for 3+ years & a very own Jamba Juice for 1 year! Butttttt this place was horrid. My boyfriend and I walked in 10/2 at 3 pm and said a very friendly "hi" to both employees- one being a manager (I know they were bc of the shirt they were wearing) and an associate. The girl immediately gave me a dirty look._. The male manager walked up to the register and stared at us until we were ready and I greeted him again with a friendly smile & he just stared at me like like ok. We said our orders, he responded quietly, short, and with a lot of bad attitude. Confused, I looked at my boyfriend, wondering if I came off rude and he was just as confused as I was, by the lack of respect this gentleman was giving us. Once we were done giving our orders, he asked for my card and proceeded to put down my security code? Like what? i asked him why he was taking it down & he said that their machine was broken. I don't understand why this wasn't advertised especially since security codes are pretty private. I continued to allow the transaction to happen. Once we were done with the transaction, he took our Parmesan twist to the back office when the oven is placed right in the front. I was very uncomfortable with this action for safety and health reasons, as I didn't know what he was doing with my food. The girl associate kept giggling while they exchanged glances and whispers & we were finally given our items and they immediately went to the back room. Unfortunately very disappointed in this transaction as I feel my boyfriend & I provided no disrespect or harm since the moment we walked in. I urge management to look into this situation as I will be contacting Jamba Juice Corporation. Thanks! read more

Jamba - They went to the back 2 talk trash when I took this pic LOL - Juice Bars & Smoothies Near Me - Azusa, California

The quality here has gone way down. The last few smoothies have been watered down and tasted bad, we ended up throwing them away. Very sloppy packaging. Used be be one of our favorites. read more

Came at 9a, management and franchise owners need to get it together. The girls worked with what they had but lots of outages with fresh ingredients, couldn't get what I came in for. Snack displays were empty. I recall coming here years ago and the location is night and day now which is the reason I will no longer. Came for breakfast and did not get what I wanted. read more

Walked in to this Jamba for the first time.. it was overall a good experience. I was greeted right away by the girl behind the counter. Two people were already waiting for their order and I was up next. It took a while before my order was taken but it wasn't a ridiculous wait either. The service was great and super friendly, just a biiiit slow. After that, I ordered a Berry Protein Workout Smoothie for the first time ever. Took about 5 mins to come out. The smoothie was delicious and I'll definitely be getting it again in the near future. My advice would be, don't come in if you're in a rush. read more

Jamba - Berry Protein workout! Yum - Juice Bars & Smoothies Near Me - Azusa, California

Today is 10/20/2021 I went to Jamba Juice and ordered a strawberry surf rider I saw the worker take a blender lid out the sink and dip in so called "clean water" to get the soap off She didn't make sure all the soap was off,she just put it on top of the blender soo of course soap was in my drink but I didn't start to drink it until I was already on my way to work. I called to speak with a manager and no one answered. I been calling this place since 8:45am and it's now 5:48pm and still no one has answered. I will be going back tomorrow for a replacement drink. But my overall experience was horrible. And the manager from the morning shift gave the vibe like she didn't want to be at work and made it very clear. Hopefully my next experience is better but that will for sure be my last time going there!! read more

I think most people know what to expect of any Jamba Juice locations so I won't make this very long. I mostly want to say that the staff here are always friendly but the juice press constantly seems to either be turned off early or not working. This is quite disappointing and definitely discourages me from frequenting Jamba Juice. read more

Decided to grab a smoothie with my friend as soon as I came in I saw this girl she looked like she was having a bad day and it was my time to order and I asked my friend what she wanted she interrupted us by saying "ANYTHING ELSE ?!" I told her to give me a second so my friend could order but my friend didn't want anything at this point cuz it's obvious that this employee didn't want to be there . Also over heard another costumer order a drink with strawberries and said Rudely again " WE DONT HAVE STRAWBERRIES !" Jamba I don't know where you got this girl but it's obvious she doesn't want to be there and this isn't the first time it's happens I've seen many reviews about this same girl named Mikayla read more

The service is ok, not very welcoming but serve fast. I ordered green n ginger. It tastes good and fresh. read more

Jamba - Juice Bars & Smoothies Near Me - Azusa, California

Came here a day ago around 11:45-11:50 or so and the girl the that was working put a sign up saying she on break which is understandable. So i waited till she was done. An hour or so later she still wasnt back from break and other people were also waiting and trying to go in but the doors were locked and we can see that the girl was peaking trying to hide in the back. Wouldve been better if they had 2 people working read more

Getting a one because they will not let you use the restrooms even as a paying customer. Instead they say go use the restaurant the habit next door their bathroom. As far as I know per health department if you are open for service you must allow customers to use the batbroom just as prior and thus was updated as of August 2020. Please advice why you won't ket paying customers use your bathroom. I won't come here again. read more

Longest wait I've ever experienced for a single smoothie especially at Jamba juice. Waited over 20 minutes to have my order taken and at least another 15 for my single drink with 2 customers ahead of me. Almost 45 minutes for one drink is absolutely absurd. read more

COVID19.CA.GOV If a person has a certain disability they are exempt at all times from wearing a mask. Under the HIPAA act, not allowed to ask what my disability is, that is between me and my doctor. If the government exempts me from wearing a mask, how is Jamba Juice above the law? This is a law suit waiting to happen, the staff is undereducated "Sorry sir you need to have a mask or I can get in trouble." I promise you'll get in more trouble by violating HIPAA. And he turns around and says but you can order online and come inside and pick it up without a mask. Well what is the difference. I was in there for 10 minutes waiting for you employees to acknowledge that there is a customer. Can't wait for businesses like this to get sued and shut down. read more

Terrible. The restroom was out of order, they had no supplies or products to make smoothies "due t management issues" reported from the staff. The cheddar twist came out wet... read more

Something always wrong I'm this location. Bathroom out of order for 3-4 years, Can't bother to update app even though I've asked. "Internet down" so we can't take orders, And can't call in an order because phone is always busy ( guessing they keep it off the hook.) Bought an online coupon and they had no idea how to help me with it. On the plus side when I can actually get a smoothie it's pretty good......but I avoid this location any time I can. read more

Never coming back here again. My boyfriend and I came less than 15 minutes before closing. I was planning to get a bowl. My boyfriend said no don't get a bowl, get a smoothie loud enough for the employee to hear us. The employee instantly rolled his eyes and started mumbling under his breath. You could tell that he was irritated. Which I totally understand since we are the last customers before closing. I didn't appreciate him being rude. I was about to walk up to place my order then he just walked away to the back. He didn't even say just let me know when you're ready. I thought it was rude that he just walked away. I got annoyed. My boyfriend and I just left and didn't want to give this location our money. His description was a white, young, skinny male with long hair. Thanks for ending our night like this. read more

Came here last night with my daughter for green juice. Just wanted to say Wendy gave us the best service. She made our day and put a smile on us both. Thanks Wendy :) read more

I read the bad reviews and thought I'd give them a chance anyway. I SHOULD HAVE LISTENED TO THE REVIEWS. I only ordered a bowl and it took 3 people to make it. The bowl, which was almost $8, was also half empty -- WHAT?! I've never had this issue at the Arcadia location. What a rip-off. If you're only going to give me a half bowl, charge me half price. If you read the reviews, I am not the only one complaining about being cheated out of a full bowl or smoothie!! . Listen to the reviews and avoid that place read more

Jamba - Only half full. What a rip-off! - Juice Bars & Smoothies Near Me - Azusa, California

I've been coming here for years (pretty much since they first opened) and I've never been unhappy with the results. The staff has ALWAYS been friendly and efficient, and the drinks have been pretty good consistently. There's nothing more satisfying than a smoothie on a hot summer's day! read more

I would give this location zero stars if I could . As we have been calling since 8 am this morning trying to place a order . There is no one answering the phone. So I made my way over there (02/03/2021 930 to 10:00) I sat there there was a note that side 30 minutes. I seen employees in the store . I waited some more then called and seen them ignore the call... worst jamba juice in the district.. read more

Came here after eating Santana's that's right down the street because I was craving something sweet after my heavy meal. I got the acai primo bowl that came with strawberries, blueberries, bananas, almonds and honey. I loved the sweetness of the honey and the crunchiness of the almonds. The acai bowl was extremely refreshing and tasted delicious on a hot day. The only complaint I have is that it's such a small bowl for how expensive it is! We can make multiple acai bowls at home for a little more but at least you get a larger amount. The lady that worked behind the counter was nice. They have limited seating inside and probably two tables outside. I really like the bowls that it comes with. It's a bowl I would definitely save and use again for something else. read more

Jamba - Acai bowl! - Juice Bars & Smoothies Near Me - Azusa, California

This place has the worst customer service, I went to this store on a Tuesday around 9:10 p.m., and for everything, I order David and his female coworker claimed they didn't have it with a smirk on their faces. I order any of their fresh juices and some of their ginger shots. They had everything cleaned up so it seems they didn't want to do the work. So sad since they are making their company lose money and customer. read more

Didn't even order here. The girls that work there have the worst attitude. They held the line up taking their sweet time moving slowly and not acknowledging anyone waiting in line. When it came time to order, the girl said it would be a while since they only had 2 blenders. I then asked how long it would take, just out of curiosity as we had already been waiting in a long line, and the girl proceeded to give attitude and say about 15 minutes. Which again, is not a problem. The issue then, however, is the girls proceeded to talk shit about me in line for asking how long it would take. They said they only had two blenders, but they only ever used one at a time. We left without ordering because we felt so uncomfortable, they had a bad attitude before we even walked in. If this is the kind of service Jamba Juice gives and allows, I will happily take my business to Robecks. Very very disappointed. read more

From 0 to 5 's ! Thank you so much Team Leader Joshua S.! It was unfair to you that the reward/payment systems were down. No Gift Cards or Apple/Google Pay (yikes, fix it quick please, we customers suffer when you don't). I hope the company sees the total disservice to Joshua and the customer and can get that fixed right away! Together we made a happy customer and Joshua gained valuable much needed Leadership Training. He agreed to made an unfair situation a positive one. GREAT JOB!!! We need more people in the world like you! I truly appreciate that! My positive feedback and the recipe are FREE (I made it :) * Simply Delicious !!! * NATURAL sugar * Double flavor * Tripe NUTRITION!!! Honest Britanny & Family read more

Jamba - FIX ME: Broken Reward/Payment system @ Jamba, Azusa - Juice Bars & Smoothies Near Me - Azusa, California

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I've always disliked this place ever since I moved to Azusa in 2015. I'm hesitant to come in here because the terrible customer service it has always carry and the poor making of the drinks. Today though, the employee this morning had me wait ten minutes in line to get my order. She was making other orders I assume form online, but she could have taken mine, when I was the only one here, and make all of them together. I stayed just to see how long this would take. Unfortunately, this is the closest one to me, otherwise I'd go somewhere else. But I swear every time I come in here, they have attitude, they hate their job, the customers or what in the world they have up there. Teach your employees to have more customer service and kindness. I used to work Jamba as a teen, it's not that hard to smile and attend the customer first. 15 min for a smoothie, ridiculous. read more

Wow this dump of a business had my last review deleted! No problem I remember the terrible service. They have such a high turnover every time I go it's a different person and taste different every time. They all have an attitude and don't follow the same rules. Their cheap machine broke and couldn't let me use my rewards. One guy still gave me the reward while another gal said no they don't do that. They get the order wrong even though it's a simple drink on their own menu. They also consistently run out of ingredients so good luck ordering what you want. I'd suggest going to juice it up on Grand in Glendora. It's a night and day difference. read more

Terrible service, no hello, no "we'll be right with you". Didn't even great me when she finally came to the register after 10 minutes of making three drinks . When I got my drink it wasn't filled, I asked if they aren't filling them up all the way. She responded by yes to the last line.. but still wasn't. She offered to fill it with more ice. So asked her to please fill it, she just added extra ice and gave attitude!!! During that moment she spilled the drink and added more attitude. She basically redid my drink twice. Like what?? Girl if you don't enjoy your job find something else. Its a freaking tragedy. I normally don't complain about customer services but this really agitated me. I wish I got her name but whatever. Hire someone who actually cares. read more

I'm always a fan of Jamba Juice, and this location is no different. Lots of great smoothie and healthy food options. Friendly staff. Clean facility, except for their front windows, which are really foggy and dirty looking for some reason. I also wish they had a little more indoor seating. But, overall they're great and my go to for a post work out protein smoothie. UPDATE- Since my original post, they've cleaned their front windows. Looks much better! read more

Every time I come in here they are slow. Never ever have enough staff. They are always out of ingredients or the right cup sizes! Super unprofessional and not a pleasant experience!!! read more

Worst customer service and they take extremely long just to even acknowledge your standing right there waiting to order

WOW. Attitudes for days. Mocking customers, moving slowly to make the line leave, the staff kept telling us we should leave, and we were waiting quietly, and they just didn't want us there. They were mingling and giving side eye to other customers not wanting to work. They also were spilling smoothies and being very unsanitary with their hands, and there were tons of violations on so many health codes. It was seriously unlike anything I've ever seen. Very dissatisfied and I'm surprised changes haven't been made even after other reviews. Impersonal and I've taken my business to robeks. I'm in my 20's and super chill and I've o LT written like 2 bad reviews and I cannot let that place treat anybody else this way. Horrible. read more