Amazing!! Didn't catch his name but the cashier/team member at this Jamba location was so nice and helpful with recommendations. I wanted more raspberry drink he recommended the razzmatazz with raspberry sherbet and let me tell you, I already can't wait to go back lol!!! Thank you! I did the happy dance in my car!!! :) Cheers! read more

Jamba - Juice Bars & Smoothies Near Me - Azusa, California

Horrible experience, the phone is never working to call. I've sent over 4 online inquiries about my issue and called several times more for no resolution. I would like to speak to the district manager. read more

Jamba - Store front - Juice Bars & Smoothies Near Me - Azusa, California

2 stars because the establishment looks ugly, the walls are ugly, the store is so bare and uninviting. There's never fresh product on the shelves. The ac seems to always be down. Is there new management? Step it up! read more

Can you imagine having your employees tell a father and his 6 year old boy that he cannot order because he just got in, has a lot of online orders to tend to, and that his other employee just left on an emergency. Now my son is crying and if you have any children you know how dealing with that can be, especially when that's all he was looking forward to on his Saturday afternoon. Terrible Jamba Juice DO BETTER!!!! read more

Just what you want on a hot day. Ordered the Orange Dream Machine, which is my all time favorite drink. I think Orange Creamsicle flavored drink are making a nostalgic comeback. Only 1 worker was working visually speaking and made fairly, quickly and to perfection. read more

Horrible wait time. The poor associate had a line and he was by himself. He NEEDED help and you can tell he was stressed out! No good for the business and that will have that poor guy quit! GOOD JOB FRANKLIN!!!! You killed it! ONE PERSON CANT DO IT ALL! read more

Poor service I tried to buy 2 juices and she didn't want to break my bill because I wasn't buying more read more

I placed an order for a smoothie with 3 scoops of soy protein, but the manager on duty gave me a watered-down version of my drink and failed to include the protein. When I pointed this out, she acknowledged the mistake but informed me she couldn't honor the 25% discount I had earned--despite the error being entirely on her end. Rather than take responsibility or try to make it right, she insisted on charging me extra without honoring the discount. To make matters worse, when I asked for a refund, she said it would take 10 days to process. That felt more like a penalty for their mistake than a solution. I couldn't help but feel I was being dismissed based on assumptions about my appearance. As a Hispanic woman with blonde hair, I expect to be treated with respect, not disregarded based on how someone thinks I look. This experience was frustrating, unprofessional, and completely avoidable with basic customer service training. I hope this feedback is taken seriously and addressed immediately. I wish I could give this no star. But now I understand why the rating is so low at this store. read more

Consistent smoothie experience. Delicious. Great service - previous experiences here had me waiting 20+ minutes with only 1-2 other customers whereas I was in and out in under 5 min this time. Under new management and currently have a 10% off offer. read more

Jayden was super polite and helpful. I came in seeing the promo for 50% off smoothies. It was a perfect way to try a few of the ones I had been too hesitant to try in the past. The store is very clean and well kept up. I really love the add in options. Thanks again, and we will be back as regulars from now on! read more

Jamba - menus on the wall of a restaurant - Juice Bars & Smoothies Near Me - Azusa, California

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This Jamba Juice location can be found in the same plaza as Ross, specifically next door to The Habit. Look for the clock and you will find Jamba Juice right underneath it. Since the Jamba Juice in Duarte was already closed, I decided to make a mobile order for pick up at this location. I made an order this past Monday evening at 7:33 pm and picked ASAP for the time pick up. The app showed me that it would be ready at 7:38 pm. I didn't arrive until 7:45 pm. When my husband (I was waiting in the car) went inside to pick up my order, the employee inside didn't know where our order was. He was searching and said he will just put together my order and heat up my items. So my husband had to wait an additional 5-6 minutes. This is what I had ordered: Cheddar Tomato Twist, $3.25 prior to tax- Thought this was kind of plain tasting and wished the tomato was not so dry. I think this could have had a bit more cheese on it too. I wouldn't recommend this baked good again. Pretzel, $3.25 prior to tax- This pretzel was pretty good. I liked the cheese and thought the pretzel had a good chew to it. I think for the price, it is a fair size. There is a sweet pretzel that you can order for the same price by the way. --------------------------------- (Total= $7.16 after tax) A bit disappointed that our order was not ready, even though we arrived 7 minutes after the app told me it would be ready and disappointed that my husband had to wait another 5- 6 minutes for the employee to put it together. The store closed at 9:45 pm on Monday and the place was pretty empty so not sure why there was a delay and a need to wait when I ordered ahead of time (isn't that that whole point of the app?). This place is rather meh and can see why the overall rating of this location is 2.5 stars. read more

Jamba - Cheddar Tomato Twist, $3.25 prior to tax ($3.58 after) - Juice Bars & Smoothies Near Me - Azusa, California

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I've never had a bad experience at a Jamba, any location. Clean, polite, fast friendly service. Perfect for the summer hear. read more

Jamba - Juice Bars & Smoothies Near Me - Azusa, California

I've tried to love this place, but I CAN NOT give them another chance. It clearly states "UNDER NEW MANAGEMENT" so I was excited to order our entire office Oatmeal as listed on a special offer menu outside. Whelp, you would think if it's on the permanent menu and it's advertised as a sale item they would make it. Turns out this location doesn't make it or carry it at all! This tells me new management is just as terrible as the old one! Poor girls up front have to deal with the embarrassment of having to tell customers you are running FALSE ADVERTISING. read more

Jamba - BEWARE and don't expect to find what they claim to offer. - Juice Bars & Smoothies Near Me - Azusa, California

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I came in to order a small drink the cashier told me all the have is medium or large so e charged me for a medium. I waited for about 15 minutes for my smoothie. There was only one person working with about 3 people waiting to place an order, and 4 people waiting for orders. Very under staffed. This was on a Friday. read more

I'd talk about the food if it actually honored its business hours. Placed an order for pickup at a little after 5 and this little note was on the door that said "30 min break." I'm still waiting and it's almost 6 now. That's definitely longer that the 30 minutes posted on the door. When the doors were finally open, there was only one person behind the counter and the person didn't seem to care about the inconvenience. This location has been going downhill for a while. This place has the ambiance of a cemetery. It doesn't feel fun to be in and you don't feel welcome to be there, especially when the place doesn't offer what the other locations have. I don't think this location is gonna last very long and I don't think I'll be coming back here again anytime soon. read more

Jamba - Total bs - Juice Bars & Smoothies Near Me - Azusa, California

This rude & unprofessional little girl needs to not work the cash register due to lack of professionalism. She didn't greet us while we came in 1 . & When i asked her politely can you add a lil extra water please so the drink isn't so sweet. She ignored me . I then said did you get that? She said "I HEARD YOU." Next she decided to forget to make my cousins drink. & We tell her & the other worker (which she was coo.) & the other worker kindly apologized. Justice is supposably the girl in the photo . She has the nerve to ask my cousin & i once everyone left " Dang you guys are having a bad day huh?" Lol ill let coporate decide what happens next . read more

Jamba - Miserable worker Justice , find a new job. - Juice Bars & Smoothies Near Me - Azusa, California

A horrific and unpleasant experience dealing with an employee named Mikayla (spelling unsure). I made a pickup order prior to 6 PM scheduled for 9:10 PM. When I arrived, the lights were already off, and Mikayla told me she was the only one working and needed to leave by 9:50 PM. This is the SAME excuse she gave another customer in another Yelp review. I explained that I had placed the order hours ago and it was just for pickup. She insisted I cancel the order on the app, though there was no such option. Her response was extremely rude, and she begrudgingly agreed to make it after I kept insisting for her to complete an order I had already paid for. Mikayla then fumbled through multiple receipts (how many orders did you get and not complete?), asking me which one was mine. She SLAMMED a blender onto the counter. I pointed out that it wasn't a drink - just a food item needing heating. She abruptly told me to leave, mumbled some profanities, called her "manager" Justin and twisted the story, falsely claiming I had caused trouble. Mikayla said Justin instructed me to leave. This "manager" didn't even listen to what the situation was from the customer's perspective. It's clear Mikayla continuously takes advantage of being the one who closes shop and closes up early, every single day. Corporate could easily identify this abusive behavior as they won't have any orders after 9 PM. The store should close at 9:45 PM, but Mikayla insists on leaving early, stealing money from the company as well as customers who placed pick up orders past 9 PM. In the time Mikayla spent arguing, she could have easily heated up the food item. Unfortunately, I ended up paying for something I never received. I strongly advise against visiting this location due to this unfortunate experience. I will be escalating this up the chain. read more

Jamba - Mikayla, lazy employee who closes the store wayyy early to get a head start home. - Juice Bars & Smoothies Near Me - Azusa, California

Horrible customer service since we couldn't get anything. No acknowledgment to us as we just stood there waiting. They are never open on time and I can see this business going down becuase the workers don't care. read more

I like this place but the new lady Anna is rude and the day or two she opens up I have to wait literally 10-15 minutes while she is in the "bathroom" or "in the back." Yesterday 3 of us waited over 15 minutes (at around 8:00) and she never came out. This is unacceptable, especially first thing in the morning when people are trying to get to work and get their kids to school. read more

Ok, I'm done. It's one thing to be out of ingredients. But quite another to CLOSE almost 40minutes early!! Arrived at 9:08pm on a hot summer evening 8/24, to get my free birthday smoothie. Lights out. Looked totally closed. I motioned like "wass up" to the girl inside. She waved me in. The door was unlocked. Was then told that they were already cleaned up for the night because they had to "be out of here by 9:50." Unbelievable. These two ladies decided to close up your business, cheating you out of 40 mins of business. I'd be livid. Will never go here again. EDIT: I'm getting messages from people who have experienced the same thing, with this Mykala person. Shame on you, Mykala. Hope you learn from this. read more

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This is the second time we've tried coming to this location only to have an "indefinite" sign posted. Was the sign just posted? Was it posted 15, 20, 45 mins ago? Put the time you'll be back! Or staff appropriately so you are not gone during the lunch rush! Bad service. read more

Jamba - Closed sign. Bad service - Juice Bars & Smoothies Near Me - Azusa, California

Taste great you can't fuck yo fruit, on the other hand service was horrible I waited 10 minutes after walking in to even be acknowledged no greeting no we'll be right with you then when the little girl came to take my order no eye contact very short and rude mind you no one else in the est but me! Horrible this happened @4:00 pm on a Tuesday read more

Stopped in randomly and was assisted by Archillis. We were greeted with kindness and our drinks were delicious!! Thank you much.

The worker who took my order was absolutely rude. She was in a snotty mood and gave terrible attitude. All I ordered was a strawberry wild drink. I didn't even want to come here I wanted juice it up but it closed. The only reason I'm giving 2 stars is because the worker who made my drink was kind. I will be calling corporate. HER NAME WAS STATED AS "justice" read more

The moment I walked into the location the associate working body language looked like I was a bother to be there at the at time . No other customers present. She did not smile no customer service at all. read more

Placed an online order, charged, and then arrived and told no order is present. Even after showing my confirmation, nothing was done. Literally stole my money. read more

came here for a bowl and place smell disgusting literally smells like a dirty bar restroom i dont think i will be coming back and i dont recommend it here asain girl sidnt like that i said it smelled well lil girl get your lazy but up and clean properly read more

Jamba - Juice Bars & Smoothies Near Me - Azusa, California

I've always had a pleasant experience here. Even when they didn't have an item in stock they were up front about it before I ordered so I could make adjustments as needed. read more

Gio was very helpful! Great experience! She was very accommodating with our order and had great customer service

This place sucks. Half the menu wasn't available , so I just got a regular smoothie but she didn't even bother to blend it lol read more

Jamba - Didn't even bother to blend the smoothie - Juice Bars & Smoothies Near Me - Azusa, California

Service is not good at all. We were waiting to order and staff was just cleaning counters and walking by us. Mind you, it was not busy at all. Very rude when we asked to place an order. read more

Just came here today and waited 20 minutes for two freaking smoothies, my order wasn't even take until I was here for 10 mins. Terrible management/owners. The poor employee was completely by herself while she had several customers and orders to make. Either they're too cheap to pay employees or They want the employees to suffer. This location is right by a bunch of busy colleges and students that I'm sure need a job. read more

Didn't realize/remember there is a Jamba Juice right around the corner. And at the "college plaza" with all the useful shops and restaurant, no less. Having this location is especially a blessing for me, since there is a Habit Grill right next door. I enjoy Habit a lot, probably one of my top go-to burger places, so being able to order something from each chain next to each other is convenience and happiness overload. This is *especially* useful around my birthday: pick up my free cheeseburger from Habit, then go next door to receive my free small smoothie. A complete albeit small BUT FREE meal all in one trip! As to the quality and taste of the smoothies, truth be told, they vary from location to location. The Jamba around Santa Monica gave me great smoothies in the past. This location, not so much, or not *as* much. It feels somewhat average. I know--It all depends on how's on duty at a particular shift, it seems like. Some staff gets the proportions right, some don't. But at the end of the day, it's a blended beverage. Most people get it right. The staff at this Azusa location seems to be quick and good spirited in general. I recently ordered a "Greens and Apples", or something to that degree. Plant based, has kale in it (I think), quite healthy. Tastes pretty good too, though you gotta keep mixing it since separation happens fast and constantly. I am not sure if this is due to lowering of quality as other Yelpers have mentioned. Something to keep in mind if you happen to choose this option. Nevertheless, Jamba is Jamba. Even the worst cup Jamba Juice is still pretty decent. Over the years, it never really upset me so, so I think I will continue to be a customer when the mood strikes, which isn't too often, tbh. (I do have my own Ninja at home after all.) Just make sure you're part of the rewards program to take advantage of all the perks! read more

SMOOTHIES!! Atmosphere: It's one of the stores in the college plaza. It's pretty small and barely anywhere to sit besides the bench near the pick-up section. It's more of a grab-and-go type of place. Looked pretty clean to me too! Staff: The staff were super nice and worked pretty fast. I had no problems when I was there! Food: I love their smoothies. Ever since I was a kid, I would get BANANA BERRY or CARIBBEAN PASSION. Their smoothies ingredients are listed so you know exactly what you're getting and I believe they don't use any artificial flavoring either. I want to come back and try their pb protein drink too. Sounds super good! Price: The drinks are around $5-$8. If you download the app, there's coupons! Wait: 5 minutes maybe? It goes by pretty fast. read more

Jamba - Banana Berry - Juice Bars & Smoothies Near Me - Azusa, California

The workers are trying to be nice but they are either understaffed or just extremely slow moving. I waited almost 30 minutes to get my order taken and 10 minutes to get my 3 smoothies. I would not go to this location. It wasn't even that busy when I went in. I would of walked out like everyone else but unfortunately my family member was set on a smoothie read more

This place sucks!!! The girls here have no sense of customer service at all. Had me waiting so long then they start mopping and never once did they say "I'll be right with you". Rude rude rude! These girls need some serious customer service training. I finally got tired of waiting and left. I'll never ever come here again! Sad that this place sucks so bad!! read more

Zero stars! HORRENDOUS customer service, terrible smoothies! Asian girl who worked Saturday night shift, June 22 2024 needs to be fired! She was rude, did not greet, made the worst smoothie I've ever tasted & was blasting inappropriate music both inside and out. I want to speak to a manager and get a full refund for my purchases! I will be writing and recording reviews on other platforms so people can be warned & not patron this place. Google reviews are filled with similar experiences for a number of years. Clearly, owners do nothing about it. Shame. read more

Come here with my gf often and there's a girl named Alexis that always makes our smoothies so good. She is also always super nice too!!

I'm a frequent flyer at my local Jamba Juice locations and this one has messed up my order the last 4 visits. Today they got the order right but my large cup wasn't even filled up. They completely ignore your "special notes" when ordering on the app. I'm not sure how difficult it is but this doesn't seem to happen at any other location. It's the closest one to my house so it's unfortunate but I won't be coming to this one anymore. read more

Jamba - This location doesn't fill up your cup - Juice Bars & Smoothies Near Me - Azusa, California

Another day another Jamba Juice.....while travelling through Azusa we decided to get a smoothie for our 70 mile drive back home. The stores are pretty much cookie cutter in that they look alike in set up. We grabbed a couple mango a go go's and we were set. The store was clean and well lighted. The customer service was good. read more

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