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    Jake's I Know A Guy

    4.6 (12 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Jake's I Know A Guy

    Oil changes

    Routine automotive maintenance

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    (16 reviews)
    Motorcycle Parts & Supplies
    4.0
    (89 reviews)
    Tires
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    2 months ago

    I have been going to this establishment for years .Fair guy fair prices , down to earth ,he is definitely my guy.................

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    Discount Brake Tune And Lube

    Discount Brake Tune And Lube

    3.5
    (25 reviews)

    I want to preface by saying that the staff was very congenial. That is why they have two stars…read more I took my vehicle in for an overall inspection. It had an oil leak and the a/c needed Freon. I am an Arizona newbie and wanted to make sure that everything was in tiptop shape. The first bill came in at around $400 and I was ecstatic. But the next day I still had an oil leak and the a/c was marginal at best. I returned to the shop and mentioned that these problems still existed and expressed my disappointment. I reiterated that I wanted a thorough inspection of my 2005 Cadillac De Ville. A different person assessed the vehicle and came up with a new quote. It was. $3k+. I agreed to the repair that included front brakes. $4k later and my engine is idling so rough that it will barely stay running when I start it up. Lucas octane boost has helped a tiny bit. But not enough to clear out the injectors or smooth out the rough idle. I called the shop back and the response was, "Bring it in and we'll give you a cost estimate." Cost estimate?? Are they kidding? $4k should have covered front brakes and a tune up don't you think? Let me conclude by saying my father bought this Caddie brand new and always took brilliant care of it. I inherited it when he passed. It had 56k miles on it when I acquired it a few years ago. I want to take care of it with the same conscientiousness that he did. I've never had such an enormous repair bill in my life and perhaps I could have lived with it if my car ran smoothly. But it doesn't. It's a good thing I can drive a stick because I've had to drive this car slightly pushing the accelerator with my left foot on the brake at red lights just to keep it running. It has always been a lovely, dependable vehicle. I want to hear it running smoothly once again but on a fixed income further financial investment seems crazy and they didn't offer to correct the problem at no charge. In my opinion, $4k should have been enough to cover an inspection, front brakes and a tune up successfully.

    Man I usually don't rant about things like this, but something has to be said. So here I am a man…read morein his 30's with a wife and 4 kids and right now we only have our one vehicle. Our vehicle has a TRANMISSION issue (that word will be important just stick with me here). So I go over to the Discount Brake, Tune & Lube here in Casa Grande right off of Florence right? Usually these guys are pretty straight forward and let you know what's going on and are on their A-Game! Well I was completely wrong. Now with my job I'm usually working anywhere between 12-17 hour days depending on the situation at hand. Now with that being said my wife called to see if we can schedule an appointment for the TRANSMISSION to have it looked at. The gentlemen my wife spoke with "yes no problem just go ahead and bring it over Wednesday at 3pm!" Okay that is no issue. However we run into an issue with our vehicle going in reverse no issue, but stalling going forward and I discovered this leaving my place of business and ended up right outside my work broken down. I called Monsoon Towing company (which they are amazing highly recommend them) and they come get me within the hour as they promised. So I drop the car off here at Discount last night. Come in this morning after having to walk here with my wife (mind you again this is our only transportation right now) and we speak The General Manager: Joe, Which I have dealt with this gentlemen before and usually is pretty straight forward guy and I tend to not have an issue with him. Today marked a different day and I don't know what to feel about this. So I said "hey sir so my wife called with a gentlemen yesterday and informed him that it seems like a transmission issue." Joe says to me: "we can do the inspection on the vehicle for $150, but if it is a transmission issue we do not fix transmission issues anymore." So I said to him: "Look tensions are high and I'm pretty livid myself, but right now I'm chill talking to you like a man and all I'm saying is why would you have us come this way if it is something you folks don't fix, I mean is there any way you can rectify this?" Joe losing his composure putting his glasses down on the counter, as the General Manager by the way, says to me: "Look your car broken down out there is NOT MY PROBLEM! And there is NOTHING I CAN DO TO RECTIFY THIS!" So the general manager cannot take responsibility and at least say "hey we're sorry for the misconception and confusion" but instead would berate his customers or not even take responsibility for not keeping up with his workers and making sure they are all on the same page. Shoot I'm not even asking for a free diagnosis I'm just saying "train your people and hose that attitude of yours especially when you know you are in the wrong." I honestly haven't been in a situation like that with a person of management and I as well have been in management multiple times dealing with irrate or just frustrated people and finding a way to de-escalate situations. I don't even want to mention how he threw in the: "well I've been a mechanic for 30 years" because my rhetoric back was "my wife's father was a mechanic for 30+ years, but I'm not even trying to pull rank here." I mean I just wanted someone to not come at people so harsh and aggressively and just be straight forward from the beginning is all so we are not just running in circles. So now Monsoon is coming and they will charge $95 this time and problem is today I had to call off work to make sure this is all taken care of so now at this point I'm losing more money than I could've earned. Rant over. Thank you for tuning in.

    Take 5 Oil Change

    Take 5 Oil Change

    3.8
    (30 reviews)

    I went here after the failure at Walmart and even the service when I arrived they jumped right on…read moreit and was helpful. Omg everybody came and did this and did that and just AMAZING HELPFUL! There's a young lady handing the csr part which is amazing, her sales skills are top notch. She works extremely well with the team (also loved her hair and aesthetic). The guys were great, they move effectively and efficiently. I mean this was overall a great experience. There's definitely a huge price difference in this and Walmart but for the service along for me, after what i experienced it was worth it. I came in for an oil change, got that... also needed an air and cabin filter and got those changed because they were so bad. This is NOT my car fyi and I am helping a friend but am totally disappointed in the condition lol They top off fluids for you if you need them done so it's best to come here to not worry about if I need this or that. Definitely recommend

    I heard about this place on the radio so thought I would check it out. Being a Sunday afternoon, I…read morewas very happy that they are open until 5 PM! I don't always have, or make time to get things like this done during the week or on a Saturday. I had just dropped my son off at work down the street and pulled in right before 4 PM. I was greeted immediately with a bottle of water and told it would be just a few minutes. When the car ahead of me was completed, I was directed to pull forward. David welcomed me again and explained the pricing of the various options. He was not at all pushy and treated me with respect. As a woman, that means a lot to me. So many of these places figure we don't understand all this stuff and try to upsell unnecessary things. Each step of the way he explained what was going on and showed me the engine air filter when he pulled it out so that I could see how it looked as well. He then stated that he would check the cabin air filter. In all my years of being a car owner, and getting oil changes, this is the first time I have been aware of that filter being checked, and I told him as much. As it turned out that one was filthy so I had it replaced. Any time he needed to open a door or reach inside the car, he asked permission first, it was so nice! All other fluids were topped off and I chose an additive for the fuel system. I love my car, so I want to take good care of it. A coolant flush was recommended, however, I turned that service down this time around. David, Brayden, and Ethan did a fantastic job taking care of me this afternoon. I will most certainly be back the next time I need an oil change. I will also let all my girlfriends know that this is the place to go for excellent service!

    Jake's I Know A Guy - autorepair - Updated July 2026

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