Great service and very professional. They were able to work me in in an already booked calendar. If…read moreI ever move back to Casa Grande, they will be my go to source for auto services.

I want to preface by saying that the staff was very congenial. That is why they have two stars…read more I took my vehicle in for an overall inspection. It had an oil leak and the a/c needed Freon. I am an Arizona newbie and wanted to make sure that everything was in tiptop shape. The first bill came in at around $400 and I was ecstatic. But the next day I still had an oil leak and the a/c was marginal at best. I returned to the shop and mentioned that these problems still existed and expressed my disappointment. I reiterated that I wanted a thorough inspection of my 2005 Cadillac De Ville. A different person assessed the vehicle and came up with a new quote. It was. $3k+. I agreed to the repair that included front brakes. $4k later and my engine is idling so rough that it will barely stay running when I start it up. Lucas octane boost has helped a tiny bit. But not enough to clear out the injectors or smooth out the rough idle. I called the shop back and the response was, "Bring it in and we'll give you a cost estimate." Cost estimate?? Are they kidding? $4k should have covered front brakes and a tune up don't you think? Let me conclude by saying my father bought this Caddie brand new and always took brilliant care of it. I inherited it when he passed. It had 56k miles on it when I acquired it a few years ago. I want to take care of it with the same conscientiousness that he did. I've never had such an enormous repair bill in my life and perhaps I could have lived with it if my car ran smoothly. But it doesn't. It's a good thing I can drive a stick because I've had to drive this car slightly pushing the accelerator with my left foot on the brake at red lights just to keep it running. It has always been a lovely, dependable vehicle. I want to hear it running smoothly once again but on a fixed income further financial investment seems crazy and they didn't offer to correct the problem at no charge. In my opinion, $4k should have been enough to cover an inspection, front brakes and a tune up successfully.

Richard and Ethan went out of their way to do a good job on my truck. Both were exceeding polite…read moreand worked hard to get the maintenance completed and have me on my way. I will definitely continue coming here.

I wouldn't recommend coming here. The workers clearly hate their job and it's evident the moment…read moreyou pull up. Besides the stank faces you get, the short hispanic guy with a pencil-thin mustache must think highly of himself. We pulled up and he yells from the parking spaces (as he was talking with people) "HEY!" Then walks to my window and says "Let ME guide you in." As if I was going to run through the orange cone. Totally inappropriate and unprofessional. My family and I felt insulted. I'd rather drive an hour somewhere else without feeling like I'm making their day harder for simply needing an oil change. If I could rate this place zero stars, I would.

Needed an oil change and decided to come in on a Saturday. I pulled right up and was helped right…read moreaway. I have a Toyota and usually take it to the dealer. Everything Jiffy Lube does they make sure to check in with me. I got the full synthetic oil. $114.57 total they replaced the cap since the dealer over tightened it. They honored my coupon I had . I'll be back in another 5k.

Excellent customer service and great job on my car. Much better experience than I had at the other…read morelocation! Thanks!

Made an appointment for Thurs, 11:00. This is Sat, no show, no call, mail box full. Ya' think?…read morePeople calling to complain? There are other repair people who will happy to do the job.

I called my roadside service and they contracted with Whitfield Automotive and RV service to repair…read morea broken leaf spring on my fifth wheel toy hauler. Jake sent a mechanic out to remove one spring so he could take it to Pheonix( an hour away). I asked Jake to upgrade my springs to 4,000 # springs and add heavy duty shackles and equalizers. He told me they come with a two year parts and labor warranty good anywhere in the country. About 1 1/2 months and about 900 miles the springs failed. One is totally bent out of shape and three others are failing. I had to make a special trip back to his shop on Pinal Ave to get the invoice and warranty paperwork. Now on 4/15/2019 I called the warranty company only to find that Whitfield dropped out of the warranty program in January 2019. In my opinion, that constitutes fraud!!! I would give a negative review if it were allowed

Dear Better Business Bureau, I'm writing to share a very…read morepositive experience I had with a mechanic named Jake and to recognize the exceptional level of service he provided. From the beginning, Jake went above and beyond to help me with my vehicle repair. The situation involved working with a warranty company, which can often be a long and frustrating process. Instead of passing the problem along or giving up on it, Jake really went to bat for me. He put in the extra time, made the calls, handled the back-and-forth, and did everything he could to make sure the warranty company followed through. Jake truly bent over backwards to get the repair approved and taken care of. His persistence, patience, and willingness to advocate for his customer made a huge difference for me. That level of effort is something you don't see every day. On top of that, the repair work itself was done professionally and my vehicle has been running great since. Jake was honest, communicative, and clearly takes pride in doing right by the people he helps. Good mechanics who are trustworthy and willing to fight through the red tape for their customers are hard to find, and Jake absolutely deserves recognition for the way he handled my situation. I would gladly recommend him to anyone looking for reliable and dedicated service. Thank you for taking the time to read my feedback.

I had my car break down after traveling from Vegas, jake was so knowledgeable and helpful with…read morehelping fix my car ( which I thought would of been impossible). Extremely fair price. Highly recommend this business to anyone who wants a cute mom/pop shop and someone honest. My car is running absolutely perfect! He was also super honest about pricing and kept updating me before things change. 10/10. I'd give 10 stars if I could !

This a reliable and honest repair shop in Casa Grande. I have been there numerous time and always…read moreleft satisfied. Not once did they try to sell me anything I did not need.

The only tire store I found open on Sunday to fix my trailer tire as I was traveling from phoenix…read moreto Tucson.

The service was amazing and fast when I didn't understand something they would clearly explained…read morewhat I needed done and didn't do it without permission they really care about their customers and they treat you like family this is the only location I will go to because they know my vehicle and what it needs and they are very respectful I got a top off and if their was a issue with anything else they would advise on what to do they make me feel wanted and comfortable the quality is also top of the line

Quick, friendly and good work. Recommend this spot to anyone needing a quick oil changeread more

To say we are devastated would be an understatement. Our…read morecar was taken in for a power steering leak, a minor oil leak and worn brake pads. Other things were also worked on making it a $2600 bill. Only ONE MONTH later, the check engine came on. We took it back in to have them check to see if something they worked on was messing up creating the light to come on since we hadn't seen that light on before. We were called the next day to be told there was absolutely NO OIL in the engine, that they engine must be burning through oil and we could be given a estimate on a rebuilt engine. Absolutely shocked. We were told the car could still be driven but would need to constantly put oil in it. To add even more insult, they told us "make sure you bring oil to put in it when you pick it up". $2700 to now have a car that is basically ruined. This car did NOT do this before they worked on it. The car had a rebuilt engine put in in 2016 and barely had 15,000 miles put on it. As mentioned above, they fixed the oil leak ONE MONTH prior. What are the odds??

I took my Jeep to have them inspect it and give me an estimate of the repair cost. They gave me a…read morevery reasonable estimate and I set up an appointment for the following week. All of the employees were very friendly and polite and are very knowledgeable. They repaired my car in record time and did everything as promised. I will definitely be returning.

This mechanic shop was fantastic! I was ready to do a haul of furniture and supplies over to San…read moreDiego when the Serpentine belt was squealing like a barrel of chipmunks! The Dodge 2500 Turbodiesel with a Banks Exhaust also needed the diesel fuel filter changed but did not have the time to get it all done after packing another vehicle and this truck. ?They were able to fit me in within 2 hours if I provided the parts which I did have. The pressure to be over in San Diego for a meeting by 7:30 the next morning was very high! Toby and his shop did the job very well and was reasonable considering the short time-frame! Thank you Toby! I highly recommend this shop in terms of friendliness, efficiency, pricing and quality of work!

Was really great working with Verner and his wife, they helped us out with transporting a class A…read moremotorhome from Banning California to Las Vegas, Nevada. Thankful to have met them, will definitely work with them again