Fantastic experience from entrance to exit, with kind greeters at the door who seat you quickly and amazing servers like our waiter, Thomas, who was good with checking in on us and our orders, refilling our drinks, and a few jokes along the way to really top off an already amazing dining experience!! Aside from service the cooks in the back deserve some praise too!! This is my third time here and the food has been amazing every time! With no mistakes on any order and everything cooked and seasoned to perfection! Along with a backyard area to bring kiddos if you have any and a big screen to watch sports on, I believe they also have a special backyard menu . I will definitely be returning and bringing friends and family. read more

Jakes - Chicken tenders, mashed potato's, steamed veggies - American Near Me - Benbrook, Texas

The service and atmosphere! Zach is fantastic! Brunch was delicious, Texas Eggs Benedict is a nice Texas twist

Our server Vic was the best I've ever had! He was very attentive despite many guests inside. Kept our drinks full and we will be coming back

Service was quick. There's a lot of good options on the menu. We were seated immediately and were greeted immediately by our server. She was super nice. We were in and out of there in under 45 minutes. The kitchen is incredibly efficient. The ambiance was like a regular burger joint. I absolutely love how much space was in the backyard and there's even a spot for pet relief. I had a Cobb salad because I wasn't that hungry, but then I also ordered loaded tots lol go figure. I ended up taking the tots and half the Cobb salad home. My husband ordered a burger which reminded him of a double double at in-n-out. He finished it so that means it was good. We also ordered the pretzel bites. It came with a white cheese sauce and mustard. The cheese sauce was divine. Overall, love that this place is here and they serve alcohol. read more

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I was shocked at how expensive the food is. Pretty much everything is à la carte, which made it a $100+ bill for two adults and two kids - no one got anything crazy. I could hardly eat my burger - it was dry and had no seasoning I could taste. I ended up taking it home so I could season it myself and it didn't go to waste. If I go back, I won't order a full meal. I'd only go back to let my kids play and I'll get some fries, but that's it. Also, the wait staff now hands you the kiosk to give them a tip when you are paying and they just stand there. It's incredibly awkward. read more

Jake's is great, and this new location doesn't disappoint. The food came out great, everything was correct and the kitchen was fast. The service was fantastic, Laura was very nice and professional. They have an amazing huge backyard patio. They are very dog friendly, and they provided a water dish for my pup. Overall, this Jake's is a great addition to Benbrook. We will be back! read more

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Caroline was amazing. Helpful response in the food was so good. I had to hangover Burger with the Jake season fries. I will definitely be coming back. With my friends again. The place is really big and we got seated very fast. It had a very chill atmosphere. read more

Jakes - Jake's season fries and the hangover Burger (I got hungry. I ate it before I took a photo.) - American Near Me - Benbrook, Texas

We had a great visit at Jake's for Mother's Day lunch. We sat in the "Backyard," which had a great turf-covered playground for the kids! Our server, Jacob, was very attentive and kind with all of our questions. The only downside to sitting in the yard area is you can't order from the full menu - but we all left satisfied and full always! There was no wait despite being a holiday and a Sunday afternoon. I would come again! read more

The food was outstanding and so was the service, Nic took great care of us. Very clean place with great staff....they will be seeing me again. read more

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Food and service was excellent as always. Riana gave service as good as any 5 star restaurant in town.!! Always planning our next visit.

Service was great, food was great. My only complaint was that a stranger, someone who was waitressing, kept wanting to pick up my baby and it made me extremely uncomfortable because I don't know them... it was very awkward read more

I stopped there this afternoon at 4:00 and sat at the bar. The waitress promptly took my drink order, which was simply unsweet iced tea. She asked me if I had any questions to which I replied 'No'. But before I could order food she walked away and started mixing drinks. I sat there another 20 minutes and not once did anyone behind the bar ask me if I wanted anything or was ready to order. Finally I got the attention of one of the persons behind the bar and asked her how much was the iced tea (because tea, coffee, and soft drinks are nowhere on the menu). She had to go ask someone else how much was iced tea. Finally she returned and said it was $3.24. I gave her a five. I took the $1.76 change, left the penny, and left. I won't be back. read more

Came in with a large group and were turned away because of our party size after had already ordered multiple drinks and appetizers . What made it frustrating is we were totally willing to wait and work with them--split tables, take turns, whatever it took--but there was no effort to accommodate us at all. Just a flat-out "no." Really disappointing experience and not what you expect from a place that's supposed to be welcoming. read more

We were so looking forward to eating here! We went on 4/14 at 4pm for an early dinner. Lots of people working. Not many customers. The hostess seated us (we asked to move because a ac vent was on us). She moved us and we sat...and sat...and sat. When the waitress at the table right next to us, brought food out for that table, she turned around, saw our menus closed and us sitting and waiting, and she just walked away. After 15 minutes, we walked out. The hostess and her 3 other workmates did not even look up from their phones. Won't be going back... read more

While my burger was good and very filling & my cheese tots were ok, definitely not worth the price. My wife had the breakfast plate with pancakes, sausage and eggs. (We came during brunch hours). She didn't like it at all. The wait staff was ok and a member of management stopped by the table. We didn't complain to them. In fairness, they were very busy and everyone was nice. It's fairly loud inside and family friendly. The prices are higher than I expected. My wife doesn't want to come back, but I might. Overall, it's pretty good and has a good vibe. It's just better for a younger crowd or a bunch of guys. read more

We had such a wonderful experience here at Benbrook location. Thomas and the other crew were attentive without ever feeling rushed, and they made me feel genuinely welcomed. The food was outstanding -- fresh, flavorful, and clearly made with care. It's rare to find a place that nails both service and quality this well. We'll definitely be coming back. read more

The variety of choices. Just did and combo of starters and still could not decide what was best. Kenna was so awesome so if you show up there ask for her she will take great care of you. read more

We have been to Jakes twice since the opening. Our food was delicious both times. Kenna and Vic were our waiters and they did a excellent job taking care of our every need! Jake's will definitely be our go-to restaurant. Thank you for bringing it to Benbrook. read more

Tanesha was super sweet and attentive, it wasn't too busy when I arrived, the food was amazing highly recommend the triple play, you get more bank for your buck! read more

Tried the new Jake's on Benbrook Blvd. Our server Cammi was so delightful! She checked on us frequently, made good recommendations, brought our food quickly and made our time so enjoyable! I got a turkey burger that was juicy and good. My husband didn't care for his hamburger. It was too salty. My sweet potato fries were crispy and tasty but my husband didn't like his....small portion for the price, and not warm enough. Then... I had their churros with caramel filling and chocolate sauce! It was the bomb!! The ambiance was nice. I look forward to sitting outside in their lovely "backyard". read more

Started off bad from the jump. Brought fried jalapeños instead of fried pickles. Had to send back three of the six orders that were wrong. The sweet potato fries were raw. Our server was great and did her best but would not go back due to the quality of the food. read more

They opened not to long ago and people want to see what Jake's is all about! Wow this place is popular! My wife and I went there shortly after 5pm and immediately could see they were slammed. They have this large area out back that is a picnic and games setting that was put together really well. They gave a few massive screens showing some sports games on cable then they had live music. It was a local artist playing an electric guitar but it was folksy country music feel to it. I really enjoyed it actually. We waited a long time to get a table some parties larger than 4 waited a really long time. It was a stormy evening but by the looks of the crowd you wouldn't know it. The restaurant simply doesn't have enough tables inside but there are 2-tops outside by the bar and then there are tables out on the turf in the picnic/play area. Our waitress was Jen. She was so friendly and attentive to us. Given the crowd and our location we could have easily gotten lost in the shuffle. Jen did a great job and seems very personable. Our food came out in a decent amount of time and we both enjoyed our burgers. My wife had the Classic and I believe I had the double cheeseburger. The meat was delicious. It all was. The Coke was a perfect mixture of carbonation and syrup making it taste like a real deal Coke. It was a great time and Jen the waitress was great. Go check it out but you might want to get there early! read more

Doesnt do togo, but for some reason is on delivery services. Terrible customer service, and unwilling to make a sale. I wont be trying again with this place. read more

3 of us went and ordered burgers. 2 of us thought they were horrible. It was definitely frozen patties that tasted like fake meat. Fries are just okay. We received great service though. I will not return. Burgers would have been better at McDonald's. read more

So nice to have a new place to hang with great food and fun atmosphere. Our Bartender Aidyn really made the experience great! Funny and great service, the perfect combo! See ya next week! read more

We are not new to the Jake's Chain and were very excited to have this one within walking distance of home. We waited a week before coming in and picked a weekday around 2pm to try it out. We were immediately greeted by the hostess and taken to our table. There was still an ample lunch crowd so they were busy. Thomas was our waiter, we can definitely recommend him. Very attentive, friendly, and offered suggestions from the menu. The food arrived quickly and all three of us highly enjoyed our selections (BLT, double cheeseburger, jalapeño cap burger along with bacon cheddar fries and queso tots). What I loved besides the food was the ambience. Great music in the background but not overly blasting as is the case in many restaurants these days. We will definitely be back and be asking for Thomas. It was a 10 out of 10 experience! read more

Came on a busy Sunday for lunch and had an excellent experience! Outdoors is spacious and great for kids, the food was delicious, and our server Jacob was kind and attentive. read more

Best hangout spot in Benbrook, hands down! Nic, Sheri, Aidyn and Maymay were absolutely amazing bartenders. Super friendly. Great vibes. Will be back for sure. read more

The food and service was honestly great! Definitely will be coming back, our server Tim was amazing as well. Very attentive with his services. And the place is actually family friendly, my son enjoyed the play area. Highly recommend this location. read more

May may and Eric at the bar were great! Made us feel very welcome and will be coming back regularly! The location and patio area are incredible and can't wait to watch football here in the fall! Food never misses, quality every time. They're brand new so be respectful and help them grow! read more

Walked in around 4:25 when it wasn't busy and more employees standing around than customers and they refused to do to go orders because they were too busy. I was told to order something at a table and then put myself in a to go box. I immediately left without ordering, this is not how you run a restaurant. read more

Really unhappy with burger. I got a breakfast burger and the hamburger patty tasted bad. Perhaps out of date or something but for sure not good. The waiter, Thomas, was great though. read more