Amazing service from Harley and Chad going above an beyond to make sure I don't get stranded again,…read morelet me borrow tools and test my car with parts I haven't even purchased yet to make sure it was what I needed sooo helpful!

I have been very disappointed in the service here. I have been in several times, but each time I…read morego in there is never a "hi" or a welcome of any kind. I have wandered around for 10-15 minutes before getting help when there are available associates, just to get told they didn't want to bother us. The parts I needed were behind the counter anyway!! I have never been offered to have parts tested before replacing them, so we have spent lots of money there for things that could've been fine. I was never offered their reward program so I never got to benefit from the discounts that I could have had on the $400+ we have spent there. I've never received advice and explanations like I've seen them give others.. men mostly. I don't know if its because I'm am older woman, not a man, but I've now taken my business elsewhere!!!

We ordered a set of tires and a pair of Cardo headphones. Both items were recieved quickly and as…read moreordered. Prices were outstanding compared to other outlets. Great service.

Purchased Tusk Rack and Pannier on 6AUG through Amazon for my brand new motorcycle. Returned the…read morepanniers as they had a ding on one of the box covers and touch up paint on one of the panniers - ( See attached photos). Clearly someone in QA at Tusk was asleep at the wheel.... POD shows they have been back for a week. (9/22) Nobody answers the phones there. Nor do they call back when requested. They just communicate via the Amazon Portal. Their responses are somewhat timely, but irrelevant. They keep circling on already agreed to plans of action. And then do nothing - as per the other reviews have stated. This has been going on for over a week. The latest was they would ship the Silver pannier but for $30 more (outside Amazon's purview). - the product is the same price everywhere regardless of color. Followed by: "We need your PayPal account number to issue a refund". Clearly outside of Amazon's sellers policy and clearly a "text book scam"... My hope is that Amazon can police their sellers on this sort of thing. If not, I have a business trip to Lehi in two weeks. Where I will gladly schedule a meeting with the District Attorney to look into this.

Beware of life time warranty! I purchased a new alternator with a lifetime warranty. After the…read morealternator started to fail I went to my local O'Reilly's to exchange it. I was told that they had change their part numbers and because of new numbering system my warranty was no longer valid. I went in with my purchase invoice and was told too bad my Alternator now longer was under warranty. I ended up purchasing another one reluctantly as I needed to get my truck working now. Upon completing my purchase I was told my new alternator had a lifetime warranty... I just laughed. I will be visiting the competition in the future. 1 Star for not honoring a life time warranty!

After having bad service elsewhere it was really nice to go into a place that wanted to help you…read more They tested an alternator for me and then listened to what problems we were having with the truck. They tried to figure out what the problem would be and told us if we could get it going enough to get it there they could run diagnostics and let us know anything else to help solve the problem. They asked if there was anything else and answered a question I had on another product. They really care compared to other places. Thanks for making me feel like I matter.

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

C Jae's has always given me very honest prices and great customer service. I always run the quote…read moreby my brother who is an auto mechanic and he always assures me that Jonathan's prices are very fair. Jonathan takes time to explain everything and gives great warranties. Highly recommend coming here for car issues!

We got our oil changed before a 10 hour road trip and we got there and our light came on saying low…read moreoil pressure. Walmart forgot to put the oring on after changing our oil so that whole drive oil was slowly leaking out all over our engine and car and they could've caused us serious engine repairs and being in a different state we had to take care of it. I will never go back there for an oil change after they made such a simple mistake that could've easily been avoided by making sure they did what they were supposed to and it caused us so much money to fix.

The help I received here was amazing ...exactly what I needed…read more Before heading toward the Midwest, I knew I'd be driving into subzero temperatures. My windshield washer fluid had already frozen once when I was in Texas, and a local AutoZone there had sold me washer fluid rated only to 34°F... which clearly wasn't going to cut it. So I stopped here to make sure everything was taken care of before driving on to Casper, Wyoming. The staff was incredibly helpful. He immediately understood the situation and recommended a universal antifreeze coolant that could safely be added to my existing coolant. When I mentioned that an AutoZone in LA had sold me washer fluid rated for 34°F, he literally went "pffff." Not only did he help carry everything out to my car, but he also popped the hood and showed me exactly where to pour both the washer fluid and the coolant. Honestly, that probably saved me another 20 minutes of trying to figure it out on my own. I'd say AutoZone is my go-to place for help on road trips, and the service at this location was truly exceptional!!!

I was assisted my Daniel Q. Great guy and had car my car going in no time. Replaced my dead battery…read morehimself Super quick. Amazing personality and great customer service.

Had a problem with our Motor-home, these guys were really helpful, took a look at it immediately we…read morepulled in. The tech even when for a ride with us to diagnose the problem. We had to wait for a day and a night while they sourced a part for the air-break system. They allowed us to plug into power and use their facilities while we waited. Great service, problem solved...

RV Diesel Cummins engine was losing power found this shop last minute to turn around and see if…read morethey could help. They made time to take a look found the problem quickly, thankfully was a smaller fix. Got our family back on the road to Idaho. Appreciate them slotting us in and reasonable prices.