I've been going to the veterinarian office next door to this restaurant for more than 25 years. I don't know why I never ventured inside Jade Palace to order, but decided to today, after having a noon hour appointment at the vets. I decided on the tomato beef chow mein because it's a dish where you can foresee the caliber of their Chinese food if they make this right! Their tomato beef chow mein was really good! The balance of flavors was done just right, so it wasn't too salty. The green peppers still had a good crunch, and the tomatoes weren't overcooked! There was plenty of beef in the container too! The box was filled to the brim and although I thought the price was kinda high for a strictly take-out/delivery place, I think it's worth the money! I'm glad that they have installed security measures in there! It was like a bank with counter to ceiling bullet-proof glass! I also like that they gave me a pager to let me know when my food was ready. These extra measures probably help to justify their food pricing. I'll have to try their other dishes. Food is reminiscent of what I used to get from Joy Luck restaurant in Oakland Chinatown! read more

Was craving some quick and easy Chinese Takeout and Jade Palace definitely satisfied my cravings! I went 15 minutes before they closed, and they were able to whip up 3 delicious dishes in less than 10 minutes! I ordered the orange chicken, salted fish fried rice, and salt and pepper pork ribs. The orange chicken was pretty standard, sweet with a fanta orange flavor and a lot of sauce. The rice was light and not too oily, a good palate cleanser. And the fried ribs were perfectly salty and deep fried. It came with a lot of meat and minimal bones. Everything tasted fresh, and I'll definitely come back for the ribs. read more

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Food was lukewarm when received and the garlic noodles was missing the garlic. But the salt n pepper pork chops is the best thing on the menu. They were crisp and flavorful. The parking sucks read more

You can't go wrong with Jade palace. Urban Bay Area Chinese food classic establishment. Everything is delicious here and worth trying. The party trays are always a huge hit, exceedingly packed enough to satisfy the largest of parties. My family has been coming here for years and everytime we introduce new people to try, they are always so impressed with the quality of food as well as portion sizes. read more

Jade Palace - Take out party trays 4 large entrees - Chinese Near Me - Oakland, California

Why is there purple cabbage in the chow mein now?! Is it cheaper? It also is very bland and the sweet and sour is watery. They only offer two sizes now which is small and large, no more medium. I think I'm done with these guys. Too expensive and not worth it anymore. read more

Jade Palace - Chow mein - Chinese Near Me - Oakland, California

I order dry fried ribs every week. Today I ordered some and they didn't have any seasoning on them. I called back and the lady wanted to argue with me and say I ordered the wrong ones, and acted like she didn't understand what I was saying, and got offended. Bad customer service, and the food taste different sometimes. read more

The dry fried pork ribs are not the same it's either too damn dry and taste like jerky or simply no damn crunch at all to where im biting into dow.. I've been very disappointed lately too much money to not be satisfied read more

Nothing special. Nothing terrible. Do not order the dumplings. They are frozen from store read more

Jade Palace - Shrimp Dumpling(8pc) - Chinese Near Me - Oakland, California

I remember coming here as a young kid with my mom and was looks through IG and this place came up. Came here for some dry fried ribs and got exactly what I was looking for. Can I say DELICIOUS! They were cooked to perfection and had just the right amount of seasoning. The service was fast and you didn't need to wait inside for your food, they have buzzers so you could go back to your car. read more

I stopped by hoping to enjoy the dry-fried ribs I used to love from this place years ago. Back then, they were perfectly cooked and full of flavor. Unfortunately, this visit was very disappointing. I specifically asked that the ribs be cooked to order, yet my food was ready in less than two minutes. The first order was extremely greasy and tasted old. I sent it back and received a replacement, but it was just as bad--mostly fried skin and still dripping with oil. The meat was dark instead of golden brown and I arrived a little after 11 am so everything should have been fresh at that hour. When I tried to explain the issue, the staff were rude and dismissive instead of trying to make things right. Sadly, this experience was nothing like the quality and service I remembered. read more

Food is ok I remember it being a whole lot better, but as a child growing up maybe you get used to stuff . This was my mom's favorite spot so we always ate from here when she wanted Chinese food. I only got rice it was Mid no special flavor or anything to brag about. It was a taste I couldn't explain I don't know if it was the wok or what but you know how you can taste the grill or what something was cooked on? It was like that type of taste I don't know how to say it. Butttt IYKYK! Services was quick I called it in coming across the bridge. Looks like they may have remodeled inside looks nice and newer seemed more open and lightened up inside . read more

Jade Palace - Vege Fried Rice - Chinese Near Me - Oakland, California

Tried the dried salt and pepper ribs and they were good was expecting them to be more fried but they were okay.

Here is an example of the quality issue: the majority of my dried fried ribs had little to no meat on them--just bone, excessive salt, and grease. I've been coming to this place for over five years, and the quality of the food has dramatically declined. What used to be flavorful and satisfying is now overly salty, greasy, and careless. This was really disappointing, especially from a place I used to enjoy and support for so long. I ordered the chicken and beef broccoli teriyaki, and it was almost inedible. It was completely covered in salt and oyster sauce, overpowering any real flavor. Very disappointing, and I would not recommend this place anymore. read more

Jade Palace - Chinese Near Me - Oakland, California

Amazing food!! I love their salt and pepper chicken, it's my go to order every time we go! The staff is also very friendly!

Any place that's been in the same place for almost 80 years, and the people in the community rave about it, is going to get 5 stars from Me- on that clout alone. However, Jade Palace earns 5 stars from My 2 experiences. The first time The Hubby and I were visiting his dear friend who residesin The'O', and we all loved it, the second time My Pops came up to visit a friend, so the Fam met him there, and they all loved it. It's a take-out spot, so there's no dining in. You can see the kitchen from the counter you order and pick up from. It appears they're busy from open to close. The food is flavorful and the portions are large, all while keeping prices reasonable. I love businesses who consider their patrons! If you're ever in the town, stop by Jade Palace and see how they get down! You might catch Me there, cause when I'm in the town and hungry Jade Palace is where I'll be. read more

Probably my favorite Chinese spot in the town! Mainly for their amazing lemon pepper chicken nuggets! So good. Anytime I'm visiting my boyfriend I always make him stop because something about the way they make it. It's made to order so always fresh and hot, crunchy can be greasy if you eat it right away but let them sit for a minute and you're good. Chicken is always tender and cooked thoroughly. Staff is a miss for me all the way. I always feel rushed when I'm here and they just don't seem happy to service people. The prices are on the higher side. So expect to pay a little something. Note: potstickers are deep fried here and extremely thick!! Nasty to me. They only have pork no chicken potstickers, just to note that. read more

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Very good food and choices. The delivery was on time like they stated Will order from jade palace again read more

I order a large amount of dinner portions and everything was great. They have a lot of great menu options I was pleased with everything. read more

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Best Dried fried ribs around!! It's ok that its take out because once you eat there food kick your feet up that's it

I have been a customer for OVER 15 years. DEAR Jade Palace owners, your business has THRIVED in a predominantly Black community for probably over 40 years. You can not mistreat customer complaints that are valid & respectfully disappointed. One of your most popular items has always been your Salt & Pepper dry fried ribs. As a matter of fact those ribs & your House fried rice are LITERALLY the ONLY two items I have ordered for 15 years, so I am qualified to say the the poor quality of the dry fried ribs in my party tray order, yesterday, HAS DECLINED. The quality of the meat cuts was drastically different. Short, over fried, triangular pieces are not what we have been getting over the years. They were almost chicharones! They were fried so hard, that the color of the batter coating was darkened, and they were not the "perfect, golden, long rib pieces" that we are used to seeing! Then, being argumentative and bringing out a fresh batch of MORE over fried triangles to "compare" to my order is generally NOT good customer service tactics, NOT EVER. AND to top it off, replacing the order with Fewer pieces in the party tray is also retaliation & POOR choice. I get it. The neighborhood can have rough customers that may not be pleasant in their complaints either, BUT please learn to differentiate between THOSE types and a valued customer that has been a patron OVER 15 years. You HAVE to know you changed the meat cuts quality and probably don't have fresh oil, which is contributing to the over fried, darkened ribs. Even the presentation of the jalapeños & onion topping was lacking. Yelling "ITS ON THE BOTTOM " and pushing the tray back as though it was not going to be replaced is RUDE. How about just admitting it's close to the end of the night and just SAY WE SOLD OUT, instead of charging me for a heap of NOT what you normally serve. Now, this review is so long that it just seems like a rant and is probably only good therapy for me because WHO wants to read a review THIS LONG? UGHHHHhhh! My apologies to my YELPers....but this is a BAD break up & necessary.....CARRY ON! read more

Unfortunately, I can no longer recommend. Prices are much higher while quality has suffered. Sad.

Closed to update faulty equipment as mandated by government, as a business you should be up to date, why are you using faulty, bad equipment. All these bad reviews, thankfully I'll never eat here, pictures alone are absolutely disgusting read more

Got catering for a holiday party and it was extremely affordable and timely. I was able to order 3 weeks and advance and the entire party really enjoyed the food. I hate some specific requests for low sodium and oil (as I was catering to a crowd of seniors), and the staff at Jade Palace followed through. Double checked my order and helped me pack it into my car. read more

I had the vegetable chowmein it was really good to me also had the sweet and sour chicken it was all stuck together with no vegetables didn't care for this much paid 32.00 dollars for 2items so not worth it read more

Food quality has gone down and prices have gone up. This place has changed. Two other restaurants in the neighborhood are much better and cheaper. read more

My must have I've even moved an hr away and when I come, I come to jade palace Prawns have always been large for decades Today I ordered salt and pepper prawns that came with fried rice for $15 Flavorful as ever Portions still filling Never disappoint read more

Jade Palace - Salt and pepper prawn with fried rice - Chinese Near Me - Oakland, California

I ordered the prawn egg foo young along with the chicken chow fun the chicken chow fun was fine but the shrimp egg foo young tasted like it was powdered eggs or something I called about it because they also did not put the shrimp inside the patty just in gravy in a container it was not tasty at all when I returned it after calling I ordered the salt and pepper prawns, and the owner cut the amount of shrimp that I get because she said it wasn't her fault and also did it as an à la carte order and would not give me the fried rice that comes with a regular order. I thought that was very petty, and she began to raise her voice at me and I said that was OK and left. I am a culinary Director for my own business and a former of food /wine taster knowing professional the importance of customer service I will not be back. The owner tried to give me some explanation that if you put the shrimp in the gravy, instead of the patty is fresh and I know that's not true. I usually go to Yang Chow but I was on the way home from church so thought I'd give this place a try that I have had before ...never ever will I go again customer service is important and food taste is also read more

Here's the menu. Haven't had a bad meal here since coming here for the past 5 years. Service is always fast. read more

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This place is nostalgic for me and growing up we'd get Chinese food from here. It might have been the closest Chinese take out before Ly-Luck came about. Definitely a hole in the wall, but has undergone a facelift, including bulletproof glass. Also one of the few Chinese places they don't make for gweilos. It being so cold recently, I wanted some soup for lunch and chow fun. I ended up calling to order(a novel concept I know) as I was having issues with online ordering. 15 minutes and $25 later I was brought back to sitting in my mid 70s themes kitchen. Chicken wonton soup and combo chow fun (dry). Ok, so I was eating at my desk. The place has been a around for at least 40 years and the food is still as good. A great alternative if you don't want to go to Chinatown. Posting one photo, as I chowed down the chowfun before I remembered to take a pic. read more

Jade Palace - Chicken wonton soup - Chinese Near Me - Oakland, California

Jade palace is a little frustrating when trying to order gluten free since they cannot seem to answer the question. Unfortunately cannot order from there anymore because they cannot say what ingredients they use. read more

I got really sick from the contamination of the food. This was not a good thing for me which left me sick for many days.

Thee best period!!!!!!! The ribs? Second to NONE! The fried rice, any fried rice for that matter... is crazy!

This is an old school staple in the Oakland community! Been eating here since I was a kid in the 70's! Still love chicken chow main with the crispy noodles . Staff is great, no dine in tho read more

First time trying this mom and pop shop service was great, we were sat down quickly and accommodated appropriately since we had a car seat with us. Once they took our order food came out in a timely manner, portions were great and so was the flavor of the food everything was fresh! Went in on a Sunday afternoon so ambiance was pretty busy. read more

I've been coming here for many decades. I get the beef chow mein along with the chicken chow mein. I also recommend the salt and pepper ribs. I also recommend the salt and pepper, chicken and salt and pepper prawns. read more

Came all the way from San Francisco to get me the fried crab and chow mein. When I got home and opened my tray, there was hair in it. Called the restaurant and also sent a picture. They refused to give me a refund unless I came all the way back to Oakland to bring the food back. Make sure you check your food before leaving. read more

Jade Palace - Fried crab - Chinese Near Me - Oakland, California

Will be coming back for the salt and pepper ribs... coming back from San Jose area says a lot from me read more

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Jade Palace is one of my son's favorites and we've ordered food from here several times. After a hike this Saturday I was so tired I didn't feel like cooking. I ordered Spicy Chicken Fried Rice and Shrimp Egg Rolls using their simple online system. By the time I got to the restaurant, my food was ready and all I had to do was pay. I got home and my fried rice was hot and flavorful, just yummy. The egg rolls were crunchy and delicious. I have no pictures this time because honestly I was so tired I just sat on the couch and ate out of the containers. Next time The location is super cute and convenient. The staff are super friendly and service is just excellent. I'll return, next time I'll take pictures. read more

All Jade Palace is still charging a $1.00 surcharge fee which as of July 1st is illegal for restaurants to do. I tried to explain to Amy that it's illegal and she stated no it doesn't apply to them. Amy refused to remove the charge and to give me her last name as I will be reporting the restaurant to the local government and state. Jade Palace over the past two years have increased their menu prices by 40% and you do not receive the same service. Please read: Under SB-478, restaurants will no longer be able to charge service fees and will instead have to fold those charges into its menu prices. Stay woke and knowledgeable! read more

The fried crab! Bomb! Well seasoned. The breading Service is clear and prompt. To go service only! Must try!