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Jacobs Auto Sales and Service

3.0 (2 reviews)
Closed • 8:30 am - 3:00 pm

Services - Jacobs Auto Sales and Service

Routine automotive maintenance

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1 year ago

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6 years ago

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Firestone Complete Auto Care

Firestone Complete Auto Care

(24 reviews)

The most accommodating team of experts work here. Have had…read moreoil change, winter tire changeovers, smaller maintenance issue handled here and have been completely satisfied with all the work. I drive past a good 10-12 auto service shops to get here because they've offered me same day service every single time when other places ask for weeks to schedule an appt. Added bonus: the Lehigh Valley mall is at a walking distance, making it easy to kill time while work is done.

come here at your own risk, they gave me a bad alignment TWICE might i add and over time it caused…read morecupping on my tires. I went to my dealership (which i should've done in the first place) and they said that my tires are chopped up so bad on the insides it sounds like a wheel bearing issue when it's not. they told me to go back to firestone to give them the opportunity to rectify the situation. when i did, MARK the manager insulted my intelligence and belittled my situation. he said things like "if you're going to come in here with vinegar i'll give it right back, if you come in with honey then we can maybe work something out" and "well you get what you pay for" and "you put in 5 dollars that's all you'll get back". he then writes me up a quote for the same economic tires i did not want equaling out to the exact same cost of the tires i purchased here not even two years ago. so their solution to their alignment ruining my new tires i purchased from them? to buy new tires again for the same amount. saying they cut me a deal because i should've got "road hazard". He kept mentioning this "road hazard protection" being the reason he couldn't help me..when the tires started cupping due to their back to back faulted alignment NOT due to my driving. ALSO PSA do not waste your money buying tires here. Their "economy brand" is $50 cheaper than high rated name brand tires like Goodyear & Kuhmo. Just stick with your dealership!! Even Pepboys would be better

Jacobs Auto Sales and Service - car_dealers - Updated May 2026

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