Our experience working with Joe has been nothing short of amazing! We began our home buying journey…read morein January, and it has definitely been quite the process. We initially found a home we thought we loved, but because it was a short sale, we spent months waiting while continuing to explore other options. With our lease coming to an end, the uncertainty made the process even more stressful. Throughout it all, Joe was incredibly patient, supportive, and understanding. He continued helping us explore other options, and we eventually found a home that we really love! Everything truly worked out for the best. We also want to recognize Rolando for keeping us informed throughout the closing process. His communication and attention to detail made everything go smoothly, and we always knew what to expect. We are beyond grateful to Joe and The O Team for helping our family find our new home. We couldn't have asked for a better experience and would highly recommend them!

We just bought our home in Mililani with Joe and couldn't have asked for a better agent. He was…read morealways quick to respond and was completely transparent about every step of the buying process, so we always knew where things stood. His team is also very knowledgeable, especially on the mortgage side. If you're using a VA loan, they're a huge help in guiding you through that process. On top of all that, Joe is a super friendly, genuine guy. If you're house hunting on Oahu, I'd absolutely recommend him!

Maria is top notch! I met her through a friend and helped my family get what they wanted, but…read moreultimately needed. She was very punctual and professional in every meeting my parents had with her, and from start to finish she made sure every question was answered and every detail was covered. Home buying can be stressful, and it really was stress-free! She represented our interests well, and worked round the clock for us. Highly recommend her!

FIRST TIME HOMEBUYER here and let me just say the best decision I could have made was having Marina…read moreas my realtor! My husband and I adore her both as a realtor and new friend! We had no idea what the process was to buy a house , what loans were, or even what we qualified for. She had us come to her office where she explained everything to us in detail and never made us feel inferior or like we were being taken advantage of as young home buyers ! From the start she had our trust and helped us find exactly what we were looking for on the FIRST home we saw! My husband and I are both mil to mil so our schedules are all over the place, but she was very flexible and understanding to work with us. We had many questions and requests that she was on top of every single time! I would say one of her best attributes is that she is so quick to respond to us and is always keeping us updated with what is happening . She actually helped us get lower than asking price on the home we bought! Yay! Overall I'll be calling Marina when it's time to sell and whenever we have questions that need her expertise. Very sweet and helpful, so glad she helped us buy our first ever home! Thank you Marina! -The Prater's

My husband and I have been trying to find a rental that will accept our multiple pets for awhile…read morenow and have experienced that majority of the agents with other companies do not reply to any of our calls, emails, and/or texts. They don't even acknowledge that we reached out or applied. When a rental became available with Royal Realty, I immediately called the agent listed for the rental expecting no answer. However, he answered the phone immediately and was very pleasant and helpful! I was shocked! I told him, "Wow, thank you for even answering your phone! Most agents completely ignore my emails and calls." Rodney has consistently communicated with me throughout the viewing and application process. He has been the ONLY agent that has done so throughout our three months of hunting for a rental for our family. Just about when I was going to give up on finding a rental, we met Rodney today in person to view the rental and he was so kind and thorough. He explained every part of the home and even took us around the property to show us where the shared units were located, ones that we were not applying for, but that we would be sharing the space with. He took the time to get to know us as people and made us feel seen and welcomed. Most agents we've seen in person unlock the door and just tell us, "Okay you can go look inside" and never really talk to us or show us around. He was very transparent about the application process and the owners needing time to decide if they would be willing to accept our multiple pets. I told Rodney regardless of the outcome, I truly appreciated his timely and consistent communication with us and meeting him today. We are hopeful that the owners will accept our family and multiple pets, but even if not, our experience with Rodney makes us want to find a rental with this company since we know they will take care of us and our needs. Mahalo nui, Rodney!

Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.

I have been fortunate to work with Shannon Zerfas at Blue Cove Properties in all 3 phases of her…read morebusiness - purchasing, selling and rental management. I must say she is awesome. Back in July 2021, when places in Oahu were just starting to show in person again, I called Shannon. I let her know upfront that I wasn't looking to buy for about 5 years. She treated the same as if I was buying that month. She was very knowledgeable but always kept my interests as her first priority. I flew out, and we looked at a number of houses and condos in Kailua. A few days later, based on what she learned of my interests, we looked at another condo outside of Kailua that she felt matched my interests fairly closely. She really helped me refine what I was interested in as well as the process that would take place. And when the perfect place came up for sale in 2023 right when I was doing great financially, I flew out and we put an offer in. Shannon was on top of everything every step of the way, and we successfully closed. At that time, Blue Cove was not doing rental management, so I had to choose another company. They were awful! The tenants were unhappy. I couldn't get the management company to get anything done right, and they were tough to communicate with. When Shannon started the rental management aspect of her business, I had her take over the management of my property. Shannon made an appointment with the tenants and came out in person to see what issues the tenants had. She listened to what they had to say and show her. Then she contacted me on the best courses of action to take. I approved everything she recommended. She then executed the plan, and the tenants were happy for the first time since they moved in! Unfortunately, I had some financial difficulties and had to sell my Hawaiian hale this year. So, of course, I called on Shannon Zerfas again. We came up with a game plan. She recommended being aggressive, so we listed it for about $150K more than I thought it was worth. Within 2 days, we got a cash offer for over asking and closed in just under a month! Granted some of that was luck, but I credit her for a lot of it. I looked her ad and the staging that was done, and I wanted to put an offer in with the furniture included. I will be buying a hale on Oahu again in a few years, and there is no realtor I will use other than Shannon Zerfas with Blue Cove Properties!

Such desirable listings, too many applicants applying that they often have to close their listings…read moreprematurely - one cant help but wonder how they are picking the best tenants out of the batch. They have an option to join waitlists for these properties but dont get your hopes up if you find a beautiful property at an amazing price - it might just disappear before your eyes.

Very gifted realtor honest and hardworking…read more worked with her on few properties felt like she took care of us like family Will highly recommend her to all

I really can't say enough good things about Kimberly! Nomer and I worked with Kimberly for awhile…read moreto find our home now. She is very knowledgeable,incredibly patient and endlessly generous with her time. My kids call her Auntie Kim and is like family to us. Buying a house in Hawaii can be really challenging but Kimberly made it easy and as painless as possible. I highly recommend her!

Puanani Hardwick of this office is amazing! She was our buyer's agent, and helped us through…read morebuying our first condo with clear explanations of the process and patience with our very long and ever-changing home search (we want a condo in town... or maybe a house in Kailua... or maybe a townhouse in Hawaii Kai... or maybe a condo in town). She was very knowledgeable about the Hawaii housing market and was always available to talk to during the stressful escrow process. It's hard to find someone you trust with such a big purchase; I feel really lucky to have had her help us. I would recommend her whole-heartedly to anyone who is looking to buy or sell a home.

We worked with Walt and Arla Harvey. They were excellent, we…read morehad a very difficult short sale transaction and they helped us every step of the way. They communicate frequently and know what they are doing. We were very happy with their service. They explained everything in detail, and were always available when we had questions. We tried to sell our home ourselves at first, and are soooooo glad we found them to be our agents!

It was such a hot day in Kahala going in and out of open houses today. Then, we came upon Ashley…read moreWasson's open house. Best open house I've visited in such a long time. We walked in and to our surprise she was serving gelato and other wonderful beverages to quench our thirst in the heat today. It's been such a long time since I've been in an open house where the realtor offered thoughtful refreshments to her customers. Awesome Ashley. Not only was she smartly thoughtful but she was very knowledgeable about the home and the surroundings. So great to see realtors bringing back the special touches. See you next week wherever you're sitting.

Ashliey is the best realtor that I have worked with. She's honest, fair and works hard for her…read moreclients. She's not only a realtor but she really becomes a friend. She really knows her stuff when it comes to buying and selling homes and she got me a pretty good price when I sold mine. I would definitely go to her again when I'm ready to buy and I would highly recommend you to go to her as well.

We have known Matt for a while and has helped us with our home buying journey since the very…read morebeginning. I attended their first time home buyer seminar when I was still in college and it was an extremely helpful presentation which helped once we were ready to buy. We are one of those success stories! woohoo! Matt and Justin have been with us every step of the way. Every time we had a question regarding something they were always willing to answer a call or text (even in odd hours of the day/night). From offer to escrow, they help us understand everything and made sure everything was turned in on time. There were no delays on their part. We also appreciated how Justin always kept us up to date with what was going on while we were in escrow. Whenever there was something new, he let us know right away. In a competitive market like Hawaii it was also really important to have people like them to support us. The emotional toll getting multiple rejections were tough, but after almost a year of searching and trying we finally got it! During our home buying process we put in a total of 20 offers. They encouraged us to keep trying and to never give up and before we got to the home we have today, we had a total of 3 acceptances all at once. Without the help of Matt and Justin and their encouragement, this wouldn't have been possible. Thanks to Team Alakai we get to start our first home, build it to how we dream it could be and start our new journey together. We have finally achieved one of our goals to be home owners in Hawaii! We could never thank you guys enough.

The whole team is so amazing! They're very patient, listened to what was important to us and…read moreencouraged questions to make sure we were all on the same page. Not once did we feel any pressure because their communication was on point. I'm so happy to have had worked with Matty, Shingo, Brian and the rest of the team! They turned a stressful process into a really positive journey! Thank you!

I recently moved to Hawaii from AZ and was introduced to Michelle by a friend while still in…read moretransition. Michelle assisted me with choosing the right list of properties to look at before even arriving to Oahu. In about a week of intense searching, we were able to find my ideal home. Michelle was very patient with me trying to make a perfect choice between 3 ideal ones ( after looking at about a dozen properties ). We made sure I found the best lender for my home, just in time for me to move in before my temporary lease ended. Throughout the process, Michelle and her team were in touch with me on almost a daily basis; I was surprised that she was able to address some of my concerns before I even voiced them. In very short time, I now own a new perfect home. Thank you Michelle and co. !! Sami

Michelle was the perfect guide for buying a home in Hawaii. From the initial consultation to…read moreidentify our preferences, through to closing she worked tirelessly to help us buy our dream home. During a drawn-out escrow period, as issues with the property were uncovered, she identified solutions and kept our hopes up when a successful close seemed out of the question. We heartily recommend Michelle Wood to help guide you through your successful home purchase.