We just recently moved out of a property we were renting from them about a week ago. We only moved…read morebecause we were looking for a bigger place. We were hoping Royalty Realty had something available for what we were looking for (sadly they didn't at the time) since we've had the best experience over the past 4 years with them. Our amazing property manager Michelle Lum made living in one of their units such a joy. Any little issue that came up she was right there and always so helpful every step of the way. We appreciate everything they've done for us, especially her, and making our living experience so comfortable. We will definitely always check back in with Michelle for our future property needs. Thank you for the last 4 amazing years. Aloha!

Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.

I've bought and sold several homes before, and working with Joe and Rolando was by far the best…read morerealtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!

I never considered the possibility of owning a home, but both Joe & Rolando went at my pace &…read morecalmed down all my worries. Their professionalism is unmatched, especially with their care for details. I could rely on them on consistent communication, and support through any confusion I may have. To anyone who has doubts, just knOw that you'll never feel alone in this process with these two dynamic duos.

Very respectable, very responsive and vey fair. Highly recommend this surveyor for your residential…read moreproject.

Duck, duck, GOOSE. The first two reviews provided glowing 5 star reviews, my third review overall…read moreprovides a different experience: Me: *sends an email inquiring about land survey services to WT* Three days later I get a response from WT asking for an address. Me (same day reply): *provides info as requested* Me (two days later): *replies to my own email as there was no response.* Me (the next day): *Calls WT to follow up on the emails.* WT: *sounds bothered, annoyed, abrupt, and frankly unhelpful.* WT (shortly after the call): *provides quote via email.* Took nearly a week to get to this point. Me: finds another surveyor company; not bothered, not annoyed, great listener, very helpful, and competitive quote within 24 hours. Goes with competitor. Happily Ever After.

I had excellent, efficient, outstanding service from Dawn DeRego. I requested to move companies…read morebecause the original company bitched the search. Dawn saved the transaction and provided speedy service to compensate for the original delay. She provided immediate communication and follow through. I highly recommend Dawn DeRego as your escrow officer!!

Update to my earlier review (five weeks after closing)... Our hurricane insurance carrier just sent…read moreus a notice of cancellation for non-payment. Apparently, Old Republic failed to collect and pay the premium as part of the escrow transaction! Thank goodness they did pay the homeowners insurance. Word to the wise... Check their work on settlement documents with a fine tooth comb. They seem to be pretty poor at performing the escrow part of their service.

Ryan Nagatori was the Escrow Officer on a recent transaction of mine. I was extremely pleased with…read morehis professionalism, organization and efficiency. I would recommend using him for any Hawaii Real Estate Transaction.

These guys are great. Jeff stayed late to help me out to sign my refinance paperwork for my home…read more Very accommodating. The process was painless.

Lina Takada is one of the best escrow officers on island. As a Realtor, I rely on her and her team…read moreall the time.

OMG! The worst service EVER! Delayed our closing for about 2 weeks and the assistant to the…read moreofficer is practically useless. Can't imagine why they choose not to help their clients. Why are they in business if they think they are elevated because they know the business requirements and not willing to help their clients? Practically useless! Won't even respond to email after closing. Not willing to assist, Rude and not worth the Company logo.

As you know, everyone knows a realtor, friends, family, etc. I needed a realtor to help my sister…read morebuy a condo in Hawaii, she been living in Las Vegas for the past 25 years. My good friend referred me to Sissy . Some day she will be moving back here to Hawaii. 2023 is the time to buy real-estate. Because of the interest rate is higher, people cannot afford the mortgage. In 2021 & 2022 there were a bidding war on any property you were interested to buy. Not anymore for 2023. Found a nice Condo, got $50,000 off asking price. Closed in 2-months. Since my sister lives in Las Vegas, I did all the negotiations, her job was to wire the money and sign documents on her phone, apparently because she not a Tec person she doesn't know how to sign the legal paperwork and send it back to Hawaii. That where Sissy Sosner came in, she actually called another realtor to help my sister, The other realtor drove to my sister house to help her, Now that what I call customer service. She did pretty much everything to make the transaction very easy. I highly recommend her if you need a realtor. Aloha, Derek

Carole Manuwa, I'm telling you, great great agent!…read more You couldn't ask for a better person to represent you as a buyer or a seller. We recently decided to buy though we weren't quite ready, and after meeting and working with Carole she helped us get in to the perfect unit in record time. 65 days from search to keys in hand, even in this crazy market and we only had 10% down! Please do yourself a service and call Carole as soon as you're ready to list or buy. You will be glad you did.

Location: They are located upstairs from Consolidated…read moreTheater and Genki Sushi. There is ample parking since its at Kahala Mall. Staff: The staff were friendly and accommodating. The offered water and coffee. They also brought me a tissue box when I requested a tissue during signing. Service: They provided exceptional service in a timely manner. They worked well with our realtor as well as our financial institution. They were able to send a check and our final HUD to a location closer to us. Overall, I'm a satisfied client even though we didn't get a say in this escrow company.

Daisy Su was my escrow officer and what a great escrow person. Professional, accurate, personable,…read moreand someone who I highly recommend. You will be happy using Daisy to close your loan.

Thomas came to my rescue and helped me with a crisis from another property management company that…read moredrove my rental into the ground. There's alot of bad property management companies on Oahu. If you need a good PM, give him consideration. So far, zero drama ...

Made numerous attempts via telephone, online contact forms for assistance on their available rental…read moreproperties & simply no luck! Website is very eye catching with all the promises they uphold as a property management company to both property owners and tenants. Unfortunately no urgency to reply or make you feel taken care of as a potential customer.