This location is really considered a snack location for me. When I'm traveling through the area a quick buzz through the drive through for something to drink and a large french fry and I'm good to go. Food (french fries) is always fresh and hot and always has plenty of the Jack's seasoning salt. Drinks are always good as well, whether you are getting a sweet tea or one of the fountain drinks. Staff is always friendly and are working their hardest to processing cars/orders as quickly as possible - with out making you feel like they are rushing you. Overall the quality of this location, from the drive through perspective, is really good. If you are traveling through the area and like Jack's, this location won't disappoint. read more

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I have gone to three different Jacks and they all fry their chicken until the bones are black and crumble. There is so little meat I think they are giving me the left overs after they have taken the meat off the bones to make the filets for their sandwiches. The batter is really all that is left and that is lacking flavor and is more brittle than peanut brittle. The chicken dinners are overpriced. Awful. read more

I am a die hard Jack's fan and always will be. Listen... breakfast? Jack's! Lunch? Jack's. Dinner? Jack's. Treats? Jack's! Their biscuits are unmatched. Even your grandmom can't make them that good. Jack's is just one of those "IYKYK" places and all AL locals know. read more

My son Rhys and I went to jacks for some good southern food. The food was mid and they didn't have sauce for my chicken. Then as I'm leaving some guy saying he was "apart of MFAM" said my butt looked good. I almost ran fade on his dumb ahh but decided to control the power of Kenny chesney for another day. read more

The food is day old. When bringing my chicken back in because it was cold and a day old. The highly intelligent drive thru worker questioned other workers whether they were cold or not. The workers are in need of training, education, and just an overall miracle from Heaven to help these fools. read more

Good food. Service was a little slow but it was the lunch rush hour. Would eat there again. God bless!!!

My husband and I eat breakfast at Jack's frequently. We went the Odenville, AL store yesterday morning. My husband's bacon was barely cooked, and I didn't get my drink. We also did not get utensils. This is not the first time we have been disappointed in this location, but it is by far the worst. No customers other than my husband and me and possibly one other wore masks. To their credit, the staff were wearing masks. This was jut so disappointing, we probably will not go back to this location. read more

I have been to this location several times over the past few years. I stopped tonight (7:02pm 6/28/2019) on my way back to New Orleans. Not only did it take 25 minutes to get a crispy chicken salad but the restaurant was nasty! Food everywhere, employees standing around not knowing what's going on or seemingly what to do and flies absolutely everywhere! Doesn't surprise me that I was the only person there!!! Manager type person just said I know when I told her I had been waiting on my salad for over 20 minutes. WOW! Next time through I'll find a new restaurant to stop at. read more

This Jack's location gives Jack's a bad name it's the worst in the area the fries here are always bland,burnt and taste like they were cooked in really old oil, The burgers are hardly ever fresh and their fried chicken is never crunchy like fried chicken is supposed to be. If you want good Jack's food go to the Odenville Al Location. read more

This place gets one star higher than mcdonald's across the street. At least you won't have diarrhea after eating here like you would have at mcdonald's. With that being said, the food is not even good. I know their chicken is old. The workers are rude as crap. I swear one of them put a booger in my mashed potatoes. Be safe. Go get a sub from subway across the street read more

Ordered the 30 wings and 5 fry box and all the wings were burnt I wouldn't even give it one star if possible on reviews will not be returning read more

The Jacks in Springville needs to rethink their fried chicken sometimes it's good sometimes it's terrible over cooked

We have stopped here before... but this morning... omg rude rude rude!! Lady looked right at me, left me standing at the counter while she cleaned the thing they had full of hashbrowns in... seemed like we were interrupting her when she finally waited on us. It was 8 am !! There was no sweetener out, so I ask for some.. rolling her eyes she said they would bring some out.. why not just hand a a few packs !! This place sucks !! read more

Great biscuits. Nice workers and drive thru is pretty fast. Cole slaw at times is too sweet but no real complaints.

Didn't ask if we needed any sauces with our chicken. Didn't put napkins or a fork in the bag for the wings. I've worked in several fast food places and most require you to ask the Costumers if they need any of those things or put them in the bag before they even give out the food. Bad service read more

Very nice place. My kids love this joint. We always like to add a milk shake before we hit the road. Also, that bathroom is very clean.

Best fries in Alabama are sold at this location! Jack's ! You'll come back for more, more, More!