The eggs were bad that my dog wouldn't eat them and he did eventually and he hated it.

ass as fuck, ordered a big mac with the things i do not like off of it. of course they still continued to put everything i DIDNT ask for on there and leave the stuff i paid extra for off. come in a couple of days later after getting a friend and we order a big mac and two cheese burgers. of course again they do horribly and put four cheese burgers in the bag and some fries. no big mac to be found. every single time they also forget my sauce and if i was in the drive through what makes you unintelligent fucks think i wanna come inside every time TO DO YALLS JOB???!! learn how to do your job and stop slacking. 0/10 read more

my food from here was great yet the service not so much, a blonde woman who had a very large shirt on was extremely rude which ruined the experience read more

Skip this one and pick one a few miles down the road, or try Jacks across the street. The employees are horrible, management is a joke. They left our sauces out of our order and my 9yo went to the counter to get them. The "manager" completely ignored her for 3-4 minutes but then when a Boomer Karen walked up he ran to the counter to help her. Kids are people, too, and all she wanted was the honey mustard that should have been in the bag to begin with. In addition, my burger was cold, most of the fries had bad black spots on them, and the restaurant and bathrooms were disgusting. But the "manager" was definitely the #1 reason we will keep driving next time we are in this part of the state. read more

This used to be my go to spot for my coffee but it has gone downhill so fast in these past few months. Today I got my coffee, steak and egg biscuit and a biscuit and gravy for the husband, there was NO biscuit in the B&G and my steak biscuit was thrown unwrapped in the bottom of the bag. Good luck EVER getting them to answer the phone there or honoring any " we owe yous" Every single order has had something missing and not once have they honored the "we owe you" bs so sadly I must say good bye to my favorite coffee because this has just gone beyond ridiculous and prices are too high now to be wasting on a company who doesn't care. Only reason I'm giving 2 stars is because their Caramel macchiato is the best imo. read more

Do better better bettter better betterbetterbetterbetterbetter Bread was ugly and not good read more

McDonald's - Box - Fast Food Near Me - Springville, Alabama

If I could rank all of the McDonalds I've ever been to, this would be at the bottom of the list. Like the very bottom. First off.. the drive through layout is horrible and I wouldn't be surprised if accidents happen frequently. Second, the parking lot is so small that if the line is longer than 5 cars, it goes into to the neighboring gas station. Another accident waiting to happen.. Thirdly, there is always a problem with the order, especially when we've tried to order via the app. It's 2021 folks... it should t be that hard to figure out. But apparently it is. And yet I'm surprised each and every time. So do yourself a favor and go to Jacks across the street. read more

So, this one is again a necessary evil in my journeys, looking for a little snack and something to drink while I'm driving. This actually looks like a newer location, judging by the outside appearance only. The person taking the order didn't go out of their way to sound friendly while taking the order, they sounded like they were just there. The person filling the order and taking the money, kind of the same. Maybe slightly better than the order taker, but marginal. Not a total flop, signature sweet tea at a good price and the fires were warm, but if they had about another minute under the heat lamp they should've been tossed. Really convenient on/off the highway to get a drink/snack and some gas at the station next door. read more

McDonald's - a menu for the restaurant - Fast Food Near Me - Springville, Alabama

Horrible horrible service. Lady at the drive thru asks what did you order. Forgot my tea with happy meal. People yelling from the kitchen. Get it together!!! read more

My wife and I went through the drive-thru for coffee. The employee at the window handed my wife the first coffee and the lid was not on all the way. It spilled down my wife's hand, arm, and leg, including inside our vehicle, scalding my wife's hand. The employee looked at the young man behind her and said "you didn't put the lid on all the way." He, the other employee, began laughing about it. When my wife asked to speak to the manager, the young man identified himself as the manager. My wife asked for his name where he replied, "I don't have to give you my name." (He was not wearing a name tag either.) I began recording with my phone at this point, where I have a recording of him admitting to laughing, not giving his name, and then lying about laughing when he realized he was being recorded. We did not, at the least, receive an apology. read more

Summer was awesome tonight we came through right before closing she was super sweet and got us what we needed with the best attitude!!!

I rated this mcdonald's a year ago. I wanted to do an update. This mcdonald's SUCKS. I know it has given me food poisoning at least once. One time they left oit3 orders of fries. You bet your butt so went back to get them. This is the nastiest most rotten God-Awful restaurant in springville. I would rather eat Jacks 4 day old chicken than this nasty place! read more

This used to be the best McDonalds around and the last few months it has went down hill terribly. They never can open on time, all of their machines are always broken, and they have bad attitudes. This morning they were supposed to be open at 05:00. I'm here at 05:45 and they just opened. They didn't open the drive through , just the lobby. I wish they would turn this place around again. read more

I thought that they were going to mess up our our but they did a fantastic job. Order $50 worth of food with nothing but coupons. . Gave me 5 large drinks for free read more

Waited for 10 min in the drive thru to be told cash only. Went inside and waited 10 more mins to order. Another 20 min for food while the manager yells and talks bad about all her employees and isn't even in uniform. Never again. I live in Springville and I'll drive to Oneonta before I ever eat here again read more

The Food was good but the service was terrible they forgot one other person's entire order and one of my things in my meal the food was slow would not recommend read more

This is a McDonald's that should be studied and replicated by corporate. The service was exceptional, and unmatched by any other fast food restaurant I've been to. It is refreshing to walk into a fast food restaurant where you can tell the employees actually care about the service they provide. I applaud the franchise owner/manager for hiring American high school kids instead of outsourcing their labor to people who don't even speak your language. read more

i wish there was a rating lower than one star. this mcdonald's is the worst i have ever been too. every time i have ever been they mess my order up or their machines are broken. i tried to use a coupon that works at any other location but they said they do not take them when the app says they do. this is the dirtiest most disgusting place please take my word and go to jacks across the street. read more

Stopped in this McDonald's for breakfast on our way to Orange Beach AL. This is hands down the best McDonald's ever!! Customer service is great. Every employee had a smile. They all said hello and and thank you!! Very efficient. Food was hot and fresh!! Will definitely be back!! Thank you! read more

I have gone to this McDonalds drive through since June of 2007. Over the past 3 years service has gone from great (it was fabulous service when Lane Brasher was the morning manager) to THE WORST EVER (man named Ray is the manager now). Our order is rarely correct....either we have the wrong sandwich or more frequently WE ARE MISSING PART OF THE ORDER. Like this morning, we go to get breakfast and get home and the biscuit is missing from the meal. It's not easy to drive back and get it. I call to complain for the first time and say I want my money back ($11.85 and I have to drive there 2 times? The manager Ray tells me he will give me my money back only if I bring back all the items.....but, hey, RAY!!!!!....the items are MISSING.). I asked for his supervisor's name and number and he gives me Ashley Cable 205/516-5513. It went straight to voice mail. Really? If you are traveling on I-59 DONT STOP at the McDonalds in Springville, Alabama. It's terrible and you will probably be missing items from your bag..... read more

McDonald's - a breakfast of pancakes, eggs, and hash browns - Fast Food Near Me - Springville, Alabama

This is the worse McDonald's around do not go here you'll always get Horrible/rude service no matter what and they always get your drink and food order wrong even when it's a simple order and they look at you crazy for complaining about the orders being wrong and it's still wrong when they replace it. read more

Doesn't have breakfast burritos, it's 9 o'clock in the morning. How can you run out this early. The person who took our order was very rude. One of the worst McDonald's I've ever been to. read more

horrible service. they messed up my order and caught an attitude when i asked them to fix it. wont be going to this McDonalds location again. read more

Stopped for a quick lunch on the way to Birmingham. Ordered a quarter pounder meal. The burger was cold ... Looked like it was from the night before ... Fries were cold and greasy. The meal wasn't fit to eat. Disappointing to say the least. read more

I had the unpleasant experience of a manager with an attitude. We pulled up to the drive-thru to the usual automatic spill about the daily special, then are told to begin our order. I get halfway thru and am asked to please hang-on a second. After the third round of trying to place our order I asked if we should go somewhere else. The person on the other side says sure thats up to us. As we are pulling around we see the manager standing at the first window waving at us as we go by. As someone who has been in a managerial position and had numerous other people working under me I cant imagine a company that would like this kind of representation.We go inside to get a complaint card and she comes to the front saying she doesnt have to serve us like we have done something to offend her. Fortunately, there are other locations we can patronize because as long as shes there we wont be returning. read more