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Jack's Family Restaurant

3.0 (9 reviews)
Closed 5:00 am - 10:00 pm

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1 year ago

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Jack's Family Restaurants

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1 year ago

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Jack's Family Restaurants

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2 years ago

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2 years ago

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Jack's Family Restaurants

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1 year ago

The service is horrible. I gave it 3 visits and yet to get someone pleasant. They aren't helpful act like they don't want to be bothered.

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Jack's Family Restaurants

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1 year ago

Miss Stephanie was very nice.. she fixed my order for me.. I enjoyed the customer service and the store was very clean..

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2 years ago

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1 year ago

the food is mediocre at best and the lady working at the front taking orders is a dip shit. ambiance was legit tho.

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2 years ago

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Jack's Family Restaurant

Jack's Family Restaurant

(3 reviews)

My family and I were very happy to find Jack's open on a Saturday night at 9:00. Everything in town…read morewas pretty much closed so we were happy to see that the drive thru was ready and waiting on us. The staff was funny and friendly as we placed our orders and ever modified and added more items once we got to the window. Our biscuits were still fresh, the fries were piping hot, and you just can't beat their milkshakes. We even told the staff that we would be back for breakfast since I wholeheartedly believe that Hack's has one of the best breakfasts in the quick service industry, no matter the location. We did go back the next morning for breakfast and some of the staff from the previous night were working and remembered us. The service and food quality were great again. Being that we live in the Birmingham area, we love Jack's and it is great to see that the consistency and quality is the same in this Laurel location. I do not see a reason to give this location low marks. When you come to Jack's you can never go wrong with their entire breakfast menu, burgers, chicken, tenders, love their green beans, and their milkshakes. The biscuits are always homemade and not frozen. Fluffy, buttery, and the perfect vehicle for pretty much anything in their menu. Please give this spot a fair shot and try them out!

Originally went in for a rub sandwich. They were sold out. I ordered chicken fried chicken. I…read moresaid it twice and got chicken fried steak. When I told them they messed up the order they just argued. That is what I ordered. The lady at the register kept changing in the register I watched the screen. She changed it I commented on it and she said she got it right. Not so much and instead of apologizing and trying to make it right, she continued to argue. Such poor management. You would think a manager would tell her to hush and make it right nope. They took 15 minutes. Then to make matters worse no forks. I'll pass on this place and suggest you spend your money at a restaurant that takes care of their customers.

Jack's Family Restaurant - hotdogs - Updated May 2026

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