Very unprofessional customer communication. Customer is advised not to talk mechanics though…read moremechanics are people of expertise not the reception people. A basic oil change service question, the owner didnt wanna answer or ask the mechanic himself. I can see how the mechanics themselves are treated by the owner and they not allowed to talk to the customer. You not allowed to enter where your car is being worked on, a purely scam tactic to keep the customer hidden from whats being done on your car. My first and last time coming to them. Dont recommend anyone.

First time - the estimates are reasonable, service is good and nice behavior/customer service from…read moreAnju. I recommend this place and I will bring my car here for future maintenance. I got the brakes done and the sensor for the engine lights.

I had what I thought was a transmission issue because my car stalled and I noticed all my…read moretransmission fluid spilled out. I was very nervous looking for someone to repair it. I had my fill of auto repair shops that overcharge. I found some places on yelp but one looked like a junkyard and there was no one around to even talk to and the other had already quoted a ridiculous price without even seeing the vehicle. I found good reviews on Yelp and other sites about Dynamic Transmission and decided I would go to them. I am glad I did. From the moment I got there, I could see how organized the office and the work area was. The owner Jim and girl in the office were very nice, knowledgeable and honest. It turned out that I needed a radiator which Jim told me when I explained the situation. My car was done quickly and is running great.

Hands down my number one place to take my car to. Friends guys that work there don't just fix your…read morevehicle, but explain to you in depth what's wrong and why they're doing the work they're doing. Definitely competitive pricing and grade A craftsmanship. I highly recommend going here for any of your auto repairs

Here's something I don't say every day: I had a great experience at a mechanic. I usually do all my…read moreown work on my cars (and Motorcycles) because I HATE how most shops operate. Feels kinda weird actually having a good experience... but I have to give credit where it's due. Lube Express took care of me! I arrived at 8 am in the morning, and the owner came out to greet me. I was just here for an oil change, and he was able to get me right in. Some observations. When Mike, the owner, came out to talk with me, he was clean, well spoken, and professional. You can tell just talking to him that he's a straight shooter, and runs a tight shop. I sat in the customer lounge, which was clean, well organized, and actually smelled nice. The mechanic came out just once to verify my choice of oil, and didn't try to upsell me any nonsense. I hate when those other quicky-lube places try to tell me my PCV valve needs replacing, because "it's pretty dirty." Those amateurs don't even know what a PCV valve does, much less when it needs replacing. None of those shenanigans here. Another observation: You can tell these guys have their stuff together. I took a good look into the shop, and they have their tools laid out in a very organized way. The shop is also clean, even the floor. It speaks well of these guys. I appreciate an organized shop. All in all, this was a 5 star oil change experience. Nice Work Mike, Paul, and crew! I will be coming back for my next oil change!

Place is BS. I went on their website and they have an appointment site with 3 options and 3…read moreprices. No mention of whether it's for an American car vs a European car. Well when you get there it's a bait and switch. The $99.99 service I chose online turns out to be $200 because it's a European car. I was past due on the oil change and it was late in the day so I continued with the service because I didn't have many options at that point since I work during the week and won't be able to get it done for another week if I passed on it. This is exactly what they are counting on. Needless to say, I will not return there. No transparency in the pricing and once you're there they know it's 50% chance you'll give in because the appointment is made, you've driven there already and you need it done. That's just not cool whatsoever. I hate when businesses can't be honest from the get go. You lose my business plain and simple. I thought I was saving by not taking it to the dealer, but actually paid more. I should've just gone to the dealer service dept. The icing on the cake was having to sit in the waiting room listening to propaganda fox fake news. Definitely not going back.

I have been going to big A for 3 yrs now and they have done a great job. I have gone for multiple…read morethings for more Buick enclave and the price is fair for the work. They work with you to get your car back on the road.

We take all our cars to big A , Ray is the best , very fast & reliable service , things are done…read more right the 1st time & the communication is excellent!!

A very reliable professional garage for European cars. Services will not cost you dealership…read moreprices. Work is done fairly promptly for a garage that always seems to be busy. Small jobs like oil change or spark plug /coil prob could be done same day as long as you drop off first thing in the morning. Mine was a bigger job control rods/ball joints and alignment. So it took 2 days. But I think this too could have been done in a day. Delivery of parts to shop delayed the work. I've done all major work at MINHS. The work is always top notch and they definitely remember their customers. And will always make things right if need be. My car is 2016 BMW X3 with 100k+ miles and runs very well 10 years later with maintenance from MINHS.

A few days ago I had the brake rotors and pads replaced on my BMW 3 Series. The entire experience…read morewas excellent. From start to finish, the communication was clear, and the service was handled with professionalism. Jason was particularly helpful he walked me through the process, answered all my questions, and made me feel confident that my car was in good hands. The quote they gave me was actually better than what the dealership offered, and everything was completed the same day. The shop is clean, well-run, and clearly experienced with German vehicles. If you're looking for reliable, dealership-quality work without the dealership markup, I highly recommend MINHS.

The Auto Repair Shop is very great place to get your car fixed if you have any problems with your…read morecar I really recommend it!!

my car has water leaks and also request for replace starter on my Lincoln Car, machanic charge me…read morethe diagnostic services fees and charged me extra component fees over $500, of cause they talked me the car fixed, so i brough back home after one week, the problem appreared still there, and brought back to them to double check again, those never installed properly or fix the water leaking, and they left my car outside the parking lot, and sit there for almost a month, and talk me it fixed. after that they did not fix the issues, my car still has wet carpet. i asked them, if you can't fix issues, just give me the car back and refund the extra charges. they said no, "i have done my diagnostic service, no refund". i took my car out and reported to our county & further down to the road, this is not unprofessional and irresponsible car shop i would never recommand. see photo, my car fulfilled leafs and dirty outside almost a month. RESPOND BACK TO OWNER: If you can't service the car or you dont have equipment to fix the issue, dont charge to people or promise you can fixed the problem. This is very simple, I also knew that you charging additional $100 for wire fees, there's no wire changing or service in my car? if you are be honesty, why dont you show what you charge me on the bill, show us what did you change the part that you ordered from your shop, and show to all the reviewer what you have charges and your part installed services, Let the reviewer to decide. The only thing you done right, only installed the starter, nothing else you do the wire, fuel components clean up, but you did charge me on the receipt. your shop also done very scatchy stuff, before you release my car, how dare you ask me to sign the statement that not even true, you are breaking the law. you are fraulent made up documents to your client, and ask to sign. i beg you are not first time to do such thing. Before i leave the door, i told you dont do this, and you still insist to do such thing, i will take this to county clark and engineer license department to share what i have experienced. Good luck

Went to Ken's for an inspection. Dropped off at 10am and had my car back by 1pm. Fair price and…read moregreat customer service. I had previously went to PepBoys for an inspection and they were very critical and ended up charging $2000 if I wanted make the fixes to pass inspection. I spent just over $100 at Ken's on the inspection, the sticker, and new window wipers. Would 100% recommend

After coming here for 4 years for their overpriced and deceptive services, I'm taking my business…read moreelsewhere from now on. Granted that I don't know much about cars, I initially trusted the highly rated google reviews on this place since they seem to be run by honest people who are trustworthy. I really should've trusted my guts after my car's AC suddenly stopped working after taking it in for a yearly inspection here a couple of years ago, but I kept coming back in hopes that it was just a one-time thing (when I took the car back to have them take a look at it after that incident, they claimed the issue was not reproducible that there's nothing wrong with it. As if by magic, my AC suddenly worked after I picked up my car from them). This year, I dropped my car off with them for the yearly inspection and oil change (each of those services cost at least $100 btw). I was pretty busy at work when they texted me several images of my car tire. When asked if it needed a change, I was told it's highly recommended but not needed to pass the inspection. On the other hand, since I just replaced my car battery, I needed to drive my car in order to generate sufficient emissions data for the inspection. When I called them to ask about the tire issue on the phone, I was also told that the tires would only last around 25 more miles before they gave out. Since I don't wanna risk having a flat/blown out tires, I asked them to give me the quote for the cost of the tires. On the phone, they mentioned a set would be around $621. I thought it sounded a bit expensive, but after checking online, it seems like a reasonable range so I proceeded with it. They later sent me a text that all services (oil change + state inspection + 3 tires) would cost around $840. Mind you, whenever someone mentions a set of tires, one would assume they meant the entire set of 4 tires unless you're driving a tricycle. I didn't pay much attention to the part where they mentioned 3 tires since I thought it was a typo. Nope. I was fooled. They REALLY meant the change was only for a set of 3 tires. Since I picked up my car at the end of a workday, I didn't have much energy left for anything else than to just get home and rest. Granted that I've been going to this place for the past 4 years, I also thought that my loyalty to them would allow me to trust them with a high level of service. To hell with that expectation since none of the following were provided on the day I picked up the car: 1) the digital invoice (they link they sent on the day of service did NOT work), 2) the physical copy of the invoice, 3) the information on the tires' warranty, which they claimed verbally was only 6 months from the date of service or based on the tires' thread life, and 4) the safety inspection results. Before I picked up my car, I looked up Yokohama tire's website (the manufacturer of the kind I purchased), and it clearly states that they offer a warranty up to 65,000 mile and a 30-day trial satisfaction guarantee. After mentioning this to Ken's Auto on the call, they said that guarantee is only applicable if I were to 1) purchase 4 tires, and 2) submit the claim on my own on Yokohama's website. Granted that I last changed all 4 of my tires at Costco at the same time, I fail to understand why they'd only change only 3 of them ESPECIALLY if it would limit me from being able to get the manufacturer's warranty honored. Any automotive resources would also tell you the replacing either a set of 2 tires (front-wheel drive) or 4 tires (all wheel drive) simultaneously would be optimal to prevent uneven wear and tear and maintain balanced handling. This place has snake oil dripping down their teeth when they mentioned that the last tire didn't need to be replaced since it's still in good working condition and that I'm being charged fairly since I wouldn't be able to find a business that'd install my tires without charging for the labor costs (hello, Costco does this ALL the time). The part that pissed me off the most was how gaslighting they were about all the things they mentioned on the phone call and texts as follows: 1) they claimed they never told me my tires would only last 25 more miles, and 2) they claimed they DID inform me that I'd be charged for 3 tires by the 3 text images (despite the fact that they look like they're pictures of the same tire but from a slightly different angle) as well as on the phone (a complete lie). If you're looking for an honest and trustworthy car shop, this place isn't it. Keep looking elsewhere and save your money. Update: In response to Ken L.'s reply, I'd like to clarify that the estimates were provided AFTER the complaint call. The link to the invoice on the date of the service only says to "contact the shop to reshare the link". I was probably put on blast/speaker by the business during the complaint call rather than when the original conversation concerning the tires issue and pricing. So much for customer service...

They know their stuff. When it comes to your vehicle, they really are knowledgeable about their…read moremechanicals.

The service you request is the service you receive, no one trying to sell you something you don't…read moreneed. They are super friendly, especially the dog Maui! The value is absolutely fair!

I brought my car to the shop to get my alternator fixed and what they did was basically blew up my…read moreengine. They fixed the alternator without fixing the other problem with the car, which was the hose attached to my radiator. Within an hour of getting the car, I had to stop on the highway cause it was overheating. My car looked like it was about to explode. When I took my car back to the shop, The fixed the water pump but told me the engine was gonna go because they didn't really fix it properly an air got into the engine. They also duck up the hood of my car. Now it can't even open with the latch to open it. Currently the car is junk now. I have no car because there ineptitude. Never recommend this business to go to if you have more than one issues to fix because they're not gonna tell you and they'll let you drive off in the car not fully fixed completely.

Always busy, but work done is good and prices are fair. No hidden charges and the clients are…read moretreated as individuals.

I have been going to these guys for well over 15 years not only do they do an amazing job. It's at…read morea great price and they are very honest which I appreciate. They do my engine work, electrical repairs and tire changes. Can't say enough good things about them!

They really took care of my daughters' car. They made sure that the car was still under warranty…read morebefore doing any work for me which saved me thousands of dollars. Always helpful and available